Last updated: 2026-10-10
Hyundai Kona vs Kia Soul: Reliability Compared

Hyundai Kona

Kia Soul
Reliability favors the KIA Soul over the Hyundai Kona by a wide margin, mainly because Kona owners file complaints at twice the rate. The Kona also has more recalls. The Soul's main risk is engine oil loss, which can end in engine replacement.
How Do the Hyundai Kona and Kia Soul Generations Compare?
Verdict
The Kia Soul is more reliable than the Hyundai Kona, scoring 77/100 vs 65/100.
Reliability favors the Soul by a large gap. Owners file complaints about the Kona at roughly twice the rate per car sold, and the Kona carries more recalls across its model years, 16 against 10. Both still stand as good. The Soul has a serious weak spot in engines that burn oil and sometimes need replacing. Even so, its lower complaint rate and lighter recall load put it clearly ahead.
Key Differences
- 1Kia Soul scores 12 points higher in reliability
- 2Kia Soul has 7.0 fewer complaints per 10k sold
- 3Kia Soul has 6 fewer total recalls
Category Scoreboard
Hyundai Kona vs Kia Soul: Which Is More Reliable?
| Metric | Hyundai Kona | Kia Soul |
|---|---|---|
| Reliability Score | 65/100 | 77/100 |
| Years Tracked | 9 | 8 |
| Total Recalls | 16 | 10 |
| Complaints per 10k Sold | 13.4 | 6.4 |
| Safety RatingNHTSA overall | 2026 NHTSA | 2025 NHTSA |
| Frontal | ||
| Side | ||
| Rollover | ||
| Year Wins | 0 | 8 |
What Are the Common Problems With the Hyundai Kona and Kia Soul?
Complaints about the Kona spread across many systems. Power cuts out while driving, horns fail again after replacement, and transmissions quit on cars with under 7,000 miles. Adaptive cruise cuts speed on hills, and automatic emergency braking has slammed on at highway speed for no visible reason. Speed control (5 crash-linked) and service brakes (4) are crash-linked areas where the Soul has no match. Soul problems concentrate in the engine: oil vanishes with no warning, then the engine rattles, stalls, or fails. The IVT transmission also loses power early, and those reports include two injuries.
| Component | Hyundai Kona | Kia Soul |
|---|---|---|
| ENGINE | 4.5Average | 2.6Low |
| ELECTRICAL SYSTEM | 3.3Average | 0.5Very Low |
| POWER TRAIN | 1.6Low | 1Very Low |
| UNKNOWN OR OTHER | 1.8Low | 0.7Very Low |
| ENGINE AND ENGINE COOLING | 0.2Very Low | 0.5Very Low |
| VEHICLE SPEED CONTROL | 0.5Very Low | 0.1Very Low |
| STEERING | 0.3Very Low | 0.3Very Low |
| SERVICE BRAKES | 0.4Very Low | 0.1Very Low |
| AIR BAGS | 0.2Very Low | 0.2Very Low |
| FORWARD COLLISION AVOIDANCE | 0.2Very Low | —None |
| FUEL/PROPULSION SYSTEM | 0.2Very Low | —None |
| EXTERIOR LIGHTING | 0.1Very Low | 0.1Very Low |
| STRUCTURE | 0.1Very Low | 0.1Very Low |
| LANE DEPARTURE | —None | —None |
| VISIBILITY | —None | —None |
| WHEELS | —None | —None |
| FUEL SYSTEM | —None | —None |
| BACK OVER PREVENTION | —None | —None |
| VISIBILITY/WIPER | —None | —None |
Complaints per 10,000 units sold, aggregated across all tracked model years from NHTSA owner reports.
How Does Hyundai Kona vs Kia Soul Reliability Compare by Year?
| Year | Hyundai Kona | Kia Soul | Edge |
|---|---|---|---|
| 2025 | 74/1000R / 21C | 85/1000R / 9C | Kia Soul |
| 2024 | 68/1003R / 50C | 86/1000R / 23C | Kia Soul |
| 2023 | 66/1002R / 68C | 77/1004R / 45C | Kia Soul |
| 2022 | 64/1002R / 115C | 78/1001R / 78C | Kia Soul |
| 2021 | 63/1001R / 102C | 72/1002R / 190C | Kia Soul |
| 2020 | 57/1002R / 140C | 70/1001R / 338C | Kia Soul |
| 2019 | 55/1004R / 224C | 76/1001R / 123C | Kia Soul |
| 2018 | 69/1000R / 66C | 73/1001R / 199C | Kia Soul |
Best years to cross-shop: The 2018 Hyundai Kona scored 69/100 and the 2024 Kia Soul scored 86/100 — the strongest shared model years that have been on the road for at least two years, where available.
Who Should Buy the Hyundai Kona vs the Kia Soul?
Hyundai Kona vs Kia Soul: Common Questions
- Is the Hyundai Kona more reliable than the KIA Soul?
- No. The KIA Soul comes out ahead by a large gap. Kona owners file 13.4 complaints per 10,000 sold against 6.4 for the Soul, and the Kona has more recalls. Both models still stand as good, so the difference is in how often problems get reported.
- Which has more recalls, the Kona or the Soul?
- The Kona has more. Federal recall records show 16 recalls across 9 Kona model years and 10 across 8 Soul model years. Check any specific car's VIN for open recalls before buying, since Soul owners also report waits for recall parts.
- What is the biggest problem with the KIA Soul?
- Engine oil loss. Owners report oil disappearing between changes with no low-oil warning, followed by rattling, stalling, and sometimes full engine replacement. The IVT transmission has also failed early, leaving cars stopped at intersections and on highways. Watch the oil level closely and keep service receipts.
- Does the Hyundai Kona have safety-related complaints?
- Yes. Kona owners report automatic emergency braking activating on the highway for no visible reason, and adaptive cruise cutting speed before holding. Speed control has 5 crash-linked complaints and service brakes have 4. One report describes a car accelerating while parking and hitting a building.
- Which Kona and Soul years should I avoid?
- Avoid the 2019 and 2020 Kona and the 2020 and 2021 Soul, which rank weakest. The newest years of each, 2025 for the Kona and 2024 and 2025 for the Soul, rank strongest. They are recent and have had less time to collect complaints, so inspect them as carefully as any other.
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Decided between Hyundai Kona and Kia Soul? Run a VIN check before you buy — uncover hidden accidents, title issues, and open recalls.
How we score the Hyundai Kona and Kia Soul
Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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