Last updated: 2026-04-20

2023 KIA Soul Reliability Report
The 2023 KIA Soul scores 77/100 ("Good"). With 4 recalls and 45 owner complaints, reliability is acceptable but not class-leading.
Recalls
4
Complaints
45
Complaint Rate
7.3per 10,000 sold
Est. Repair Cost
$437
Annual Fuel Cost
$1,950–$2,000
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ELECTRICAL SYSTEM (9)
- STEERING (7)
- ENGINE (5)
Generation & Refresh (US)
2023 received a third facelift (2023) update for the Third generation (SK3).
- Changes: Revised headlights and taillights; New color combinations.
- Year 4 in this generation (2020–present).
- 3rd generation Soul (US).
What this means for buyers
Refresh years bring updates but can also introduce new issues. Check early recall data before buying.
2020: Third generation (SK3) Launch
Generation start — new platform.
2023: This Model Year (Refresh)
2023 received a third facelift (2023) update for the Third generation (SK3).
Should You Buy the 2023 KIA Soul?
At 77/100, the 2023 KIA Soul lands in "Good" territory — acceptable, but not class-leading. 2023 received a third facelift (2023) update for the Third generation (SK3).
Owners log 45 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.
Get a pre-purchase inspection on any used example, with extra attention to electrical system (9). An extended warranty is worth pricing out.
Compared to the 2024 KIA Soul, which scored 9 points higher. See also the 2022 KIA Soul for an earlier comparison.
Pros
- +Acceptable reliability score
- +$29 cheaper to maintain than avg subcompact SUVs
- +Infrequent unscheduled repairs
- +Low major repair risk (9%)
Cons
- −Moderate recall count
- −ELECTRICAL SYSTEM: Instrument panel and dashboard warnings (9 complaints)
- −UNKNOWN OR OTHER: Owners of the 2023 KIA Soul report several issues related to vehicle... (7 complaints)
Compare 2023 KIA Soul With

2023 Hyundai Kona
Reliability: 66/100

2023 Nissan Kicks
Reliability: 80/100

2023 Mazda CX-30
Reliability: 68/100

2023 Honda HR-V
Reliability: 73/100

2023 Jeep Compass
Reliability: 78/100
Common Problem Categories
Safety
LOW RISK- 4 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (9)
- STEERING (7)
Recall Overview
4
recalls on record
A moderate 4 recalls are on file for the 2023 KIA Soul. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.
NHTSA.gov →Complaint Breakdown
7.3
per 10,000 soldSegment avg: 12.1
Safety Incidents
4
Crashes
1
Fires
14
Injuries
1
Deaths
NHTSA 4/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 KIA Soul Recall Details
4 recalls have been issued for the 2023 KIA Soul. All recall repairs are performed free of charge at authorized dealerships.
AIR BAGS
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Consequence
An air bag that deploys unexpectedly can increase the risk of injury or crash.
Remedy
Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
ENGINE AND ENGINE COOLING
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Consequence
Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
Remedy
Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
POWER TRAIN
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Consequence
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Buying a used 2023 KIA Soul? Check its history first
Every 2023 KIA Soul has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2023 KIA Soul NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 14.7%
Safety Technologies
KIA SoulRepair Costs & Maintenance
Maintenance Rating
4.5Maintenance rating: 4.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$437
vs $466 avg for subcompact SUVs
vs $652 avg for all vehicles
Repair Frequency
0.2
unscheduled repair visits per year
Severe Repair Probability
9%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
KIA Soul Resale Value
The KIA Soul is estimated to retain about 69.5% of its original value after 5 years, based on observed used-car listings.
This benchmark covers the KIA Soul model overall and is not specific to the 2023 model year.
- Value Retained
- 69.5%
- Depreciation
- 30.5%
- Listings Analyzed
- 355
after 5 years
over the same period
U.S. used-car listings
Listings observed in . This is a historical market benchmark, not a current price quote.
Explore KIA Soul depreciation and resale value on CarResaleValue.comMPG & Annual Running Costs
Gas
30–31 MPG
Running cost: $2,400–$2,450/yr
Fuel + repair
28–29 city / 33–35 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2023 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| Soul Eco dynamics 2.0L 4-cyl | Front-Wheel Drive | Automatic (variable gear ratios) | 29 | 35 | 31 | $1,950 |
| Soul 2.0L 4-cyl | Front-Wheel Drive | Automatic (variable gear ratios) | 28 | 33 | 30 | $2,000 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2023 KIA Soul.
Test steering for unexpected jerking or locking
Check engine for unusual noises or stalling
Inspect instrument panel for blank or malfunctioning displays
Verify headlight effectiveness at night
Ensure parking brake holds vehicle securely
Test lane assist and collision avoidance systems for proper function
Check for any unresolved recall repairs
2023 KIA Soul Common Problems by Component
45 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
9 complaintsOwners report several electrical issues with the 2023 Kia Soul, primarily involving the instrument panel and dashboard warnings. Common symptoms include the instrument panel becoming inoperable or going blank, and frequent error notifications related to safety and driver assist systems. These issues often occur at various mileages, with some complaints emerging as early as 950 miles. Safety implications are noted, including one instance where a vehicle rolled backward despite being in park, resulting in an injury. Buyers should be aware of these potential electrical system malfunctions, which can affect both vehicle operation and safety features.
STEERING
7 complaintsSafety-relatedOwners report several steering-related issues with the 2023 Kia Soul, primarily involving unintended steering movements and loss of steering control. Complaints frequently mention the steering wheel jerking or pulling sharply in one direction, sometimes coinciding with the lane assist feature malfunctioning. These incidents often occur at low to moderate speeds and can result in crashes, with one report detailing a collision with trees and another describing a near miss with a ditch. The reported issues occur across a range of mileages, from as low as 100 miles to around 17,000 miles. The safety implications are significant, with reports of injuries and a vehicle being deemed a total loss.
UNKNOWN OR OTHER
7 complaintsSafety-relatedOwners of the 2023 KIA Soul report several issues related to vehicle functionality and safety. Common failure patterns include problems with the infotainment system, such as the radio and hands-free dialing becoming non-functional, and unexpected vehicle behaviors like sudden unintended acceleration (SUA), which has resulted in a crash and injury. Complaints frequently mention dashboard warning lights related to the ABS and camera systems, causing the vehicle to enter limp mode. Additionally, there are reports of the driver's door opening while the vehicle is in motion, which is described as a potential safety concern. These issues are reported at varying mileage, with one vehicle experiencing problems after only 2,500 miles and another just three months into ownership.
ENGINE (5 complaints)
ENGINE
5 complaintsOwners report several engine-related issues with the 2023 KIA Soul. Commonly noted symptoms include engine stalling and loss of motive power while driving, often without any warning lights. Some owners describe severe engine failures, such as pistons shooting out or needing complete engine replacements, with these incidents occurring at mileages ranging from approximately 5,800 to 20,000 miles. A few reports also mention difficulties with vehicle control, such as being unable to reverse or turn, which could have safety implications in traffic situations. These issues suggest potential reliability concerns for prospective buyers, particularly regarding engine performance and vehicle control.
AIR BAGS (4 complaints)
AIR BAGS
4 complaintsOwners report issues with the airbag system in the 2023 Kia Soul, primarily involving faulty airbag deployment. One complaint details the steering wheel airbag exploding upon minor impact without fully deploying or making contact with the driver, while other airbags did not deploy at all. Another owner describes intermittent system errors, including airbag system failure warnings, which occur at various speeds and have not been resolved despite multiple dealership visits. These issues are reported in vehicles with less than 5,000 miles and can be distracting and concerning for drivers. Safety implications include potential inadequate protection during collisions due to airbag malfunctions.
POWER TRAIN (4 complaints)
POWER TRAIN
4 complaintsSafety-relatedOwners of the 2023 Kia Soul report issues primarily related to the power train, with some noting problems following a recall repair for the electric oil pump controller. Common symptoms include unintended activation of cruise control and intermittent activation of Lane Keep Assist. One report describes a delay in the fuel gauge reading after refueling. Mileage at the time of these issues is reported around 33,000 miles. Additionally, there is a serious incident involving a crash and fire, resulting in 10 injuries, although further details are not provided. Buyers should be aware of these issues and verify if recall repairs have been completed.
EXTERIOR LIGHTING (3 complaints)
EXTERIOR LIGHTING
3 complaintsOwners of the 2023 KIA Soul report issues with the vehicle's exterior lighting, specifically the headlights. Complaints frequently mention a problematic headlight beam pattern that makes the vehicle almost undrivable at night, with some owners describing the headlights as less effective than daytime running lights or even flashlights. These issues reportedly occur from the time the vehicle is received, with no resolutions found after visits to dealerships. The inadequate lighting is described as particularly dangerous in low visibility conditions, such as rain or poorly lit roads, leading to concerns about the potential for accidents due to reduced road visibility. Multiple owners have not had their vehicles inspected by the manufacturer, and the problem is associated with a new headlight design for the 2023 model year.
SERVICE BRAKES (2 complaints)
SERVICE BRAKES
2 complaintsOwners of the 2023 Kia Soul report issues with the service brakes that include unexpected deceleration and activation of brake and hazard lights, particularly when accelerating from a stop. This problem tends to recur even after restarting the vehicle. Additionally, some owners describe incidents where the manual parking brake disengages on its own after being applied, potentially leading to vehicle rollaway if the car is not in park. These issues are reported with vehicles having less than 1,000 miles, indicating early occurrence. Safety implications include potential loss of control and vehicle movement when parked, which may concern prospective buyers.
VISIBILITY/WIPER (1 complaints)
VISIBILITY/WIPER
1 complaintThe rear windshield spontaneously shattered while parked in the driveway and was not running. I was standing beside it when it happened. There was no glass inside vehicle all the glass was outside vehicle indicating that nothing hit the windshield, and nothing was around vehicle that could have hit the vehicle. The vehicle will be repaired tomorrow by Safelite as it is a commuting vehicle, and I have no other vehicle to drive to and from work. My insurance is not covering the damage as it is less than the deductible to just fix it.
VEHICLE SPEED CONTROL (1 complaints)
VEHICLE SPEED CONTROL
1 complaintSafety-relatedI was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.
When Do 2023 KIA Soul Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst KIA Soul Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best KIA Soul Years to Buy
Based on reliability index scoreThe best KIA Soul year is 2024 with a reliability score of 86/100, rated excellent. Other strong picks include 2025 (85/100) and 2022 (78/100).
KIA Soul Years to Avoid
The worst KIA Soul year is 2020 with a score of 70/100, primarily due to engine (144) issues. Also avoid 2021 (72/100).
KIA Soul Reliability Score Trend
KIA Soul reliability has improved in recent years, with newer models scoring an average of 82/100 compared to 73/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 73/100 | Good |
| 2019 | 76/100 | Good |
| 2020 | 70/100 | Good |
| 2021 | 72/100 | Good |
| 2022 | 78/100 | Good |
| 2023 | 77/100 | Good |
| 2024 | 86/100 | Excellent |
| 2025 | 85/100 | Excellent |
KIA Soul Reliability Compared to Other Years
Frequently Asked Questions
Is the 2023 KIA Soul reliable?
What are the most common problems with the 2023 KIA Soul?
How many recalls does the 2023 KIA Soul have?
Is the 2023 KIA Soul expensive to maintain?
Don’t buy a 2023 KIA Soul without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
Get notified when new recalls or reliability data is added for the KIA Soul.
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