Last updated: 2026-04-20

2023 KIA Soul
RELIABILITY SCORE: 77/100 (GOOD)

2023 KIA Soul Reliability Report

The 2023 KIA Soul scores 77/100 ("Good"). With 4 recalls and 45 owner complaints, reliability is acceptable but not class-leading.

Recalls

4

Complaints

45

Complaint Rate

7.3per 10,000 sold

Est. Repair Cost

$437

Annual Fuel Cost

$1,950–$2,000

Detailed Score Breakdown

Complaint Severity69/100

Component-weighted complaints normalized by sales volume

Repair Costs90/100

Independent repair cost ratings

Recall Impact65/100

Recall count weighted by severity

Issue Diversity86/100

Breadth of reported problem categories

The Verdict

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues to Watch

  • ELECTRICAL SYSTEM (9)
  • STEERING (7)
  • ENGINE (5)

Generation & Refresh (US)

Refresh Year

2023 received a third facelift (2023) update for the Third generation (SK3).

  • Changes: Revised headlights and taillights; New color combinations.
  • Year 4 in this generation (2020–present).
  • 3rd generation Soul (US).

What this means for buyers

Refresh years bring updates but can also introduce new issues. Check early recall data before buying.

2020: Third generation (SK3) Launch

Generation start — new platform.

2023: This Model Year (Refresh)

2023 received a third facelift (2023) update for the Third generation (SK3).

Should You Buy the 2023 KIA Soul?

At 77/100, the 2023 KIA Soul lands in "Good" territory — acceptable, but not class-leading. 2023 received a third facelift (2023) update for the Third generation (SK3).

Owners log 45 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.

Get a pre-purchase inspection on any used example, with extra attention to electrical system (9). An extended warranty is worth pricing out.

Compared to the 2024 KIA Soul, which scored 9 points higher. See also the 2022 KIA Soul for an earlier comparison.

Pros

  • +Acceptable reliability score
  • +$29 cheaper to maintain than avg subcompact SUVs
  • +Infrequent unscheduled repairs
  • +Low major repair risk (9%)

Cons

  • Moderate recall count
  • ELECTRICAL SYSTEM: Instrument panel and dashboard warnings (9 complaints)
  • UNKNOWN OR OTHER: Owners of the 2023 KIA Soul report several issues related to vehicle... (7 complaints)

Compare 2023 KIA Soul With

Common Problem Categories

Safety

LOW RISK
  • 4 manufacturer recalls issued

Other

HIGH RISK
  • ELECTRICAL SYSTEM (9)
  • STEERING (7)

See detailed breakdown by component ↓

Recall Overview

4

recalls on record

Park Outside

A moderate 4 recalls are on file for the 2023 KIA Soul. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.

NHTSA.gov →

Complaint Breakdown

7.3

per 10,000 sold

Segment avg: 12.1

LowAvgHigh
Low

Safety Incidents

4

Crashes

1

Fires

14

Injuries

1

Deaths

NHTSA 4/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2023 KIA Soul Recall Details

4 recalls have been issued for the 2023 KIA Soul. All recall repairs are performed free of charge at authorized dealerships.

23V8300002023-12-22

AIR BAGS

Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.

Consequence

An air bag that deploys unexpectedly can increase the risk of injury or crash.

Remedy

Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.

25V0990002025-02-17

ENGINE AND ENGINE COOLING

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Consequence

Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Remedy

Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

23V5310002023-07-31Park Outside

POWER TRAIN

Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

Consequence

An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.

VIN History Report

Buying a used 2023 KIA Soul? Check its history first

Every 2023 KIA Soul has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Affiliate link — we may earn a commission at no cost to you. No VIN? Just hit “Check VIN” to look one up.

  • Accidents
  • Open Recalls
  • Title History
  • Odometer Rollback

2023 KIA Soul NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 4 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 4/5

Rollover risk: 14.7%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger)Seat Belt Load Limiters (Driver, Front Passenger)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, 2nd row)Torso/Pelvis (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (None)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (2nd row)Safety Power Windows (Anti-Pinch) (Optional)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Roof)
View full safety data on NHTSA.gov →

KIA SoulRepair Costs & Maintenance

Maintenance Rating

4.5Maintenance rating: 4.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$437

vs $466 avg for subcompact SUVs

vs $652 avg for all vehicles

Repair Frequency

0.2

unscheduled repair visits per year

Severe Repair Probability

9%

chance of a major repair

Annual Cost Comparison

Soul
$437
Category Avg
$466
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

KIA Soul Resale Value

The KIA Soul is estimated to retain about 69.5% of its original value after 5 years, based on observed used-car listings.

This benchmark covers the KIA Soul model overall and is not specific to the 2023 model year.

Value Retained
69.5%

after 5 years

Depreciation
30.5%

over the same period

Listings Analyzed
355

U.S. used-car listings

Listings observed in . This is a historical market benchmark, not a current price quote.

Explore KIA Soul depreciation and resale value on CarResaleValue.com

MPG & Annual Running Costs

Gas

30–31 MPG

Running cost: $2,400–$2,450/yr

Fuel + repair

28–29 city / 33–35 hwy MPG

Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2023 EPA label cycle.

Gas trims
TrimDriveTrans.CityHwyCombFuel Cost
Soul Eco dynamics 2.0L 4-cylFront-Wheel DriveAutomatic (variable gear ratios)293531$1,950
Soul 2.0L 4-cylFront-Wheel DriveAutomatic (variable gear ratios)283330$2,000

Used Buying Checklist

Key things to inspect or verify before purchasing a 2023 KIA Soul.

  • Test steering for unexpected jerking or locking

  • Check engine for unusual noises or stalling

  • Inspect instrument panel for blank or malfunctioning displays

  • Verify headlight effectiveness at night

  • Ensure parking brake holds vehicle securely

  • Test lane assist and collision avoidance systems for proper function

  • Check for any unresolved recall repairs

2023 KIA Soul Common Problems by Component

45 owner complaints grouped by vehicle system.

9
7
7
5
ELECTRICAL SYSTEM (9)STEERING (7)UNKNOWN OR OTHER (7)ENGINE (5)AIR BAGS (4)POWER TRAIN (4)EXTERIOR LIGHTING (3)SERVICE BRAKES (2)Other (4)

ELECTRICAL SYSTEM

9 complaints

Owners report several electrical issues with the 2023 Kia Soul, primarily involving the instrument panel and dashboard warnings. Common symptoms include the instrument panel becoming inoperable or going blank, and frequent error notifications related to safety and driver assist systems. These issues often occur at various mileages, with some complaints emerging as early as 950 miles. Safety implications are noted, including one instance where a vehicle rolled backward despite being in park, resulting in an injury. Buyers should be aware of these potential electrical system malfunctions, which can affect both vehicle operation and safety features.

9 complaints total1 injury

STEERING

7 complaintsSafety-related

Owners report several steering-related issues with the 2023 Kia Soul, primarily involving unintended steering movements and loss of steering control. Complaints frequently mention the steering wheel jerking or pulling sharply in one direction, sometimes coinciding with the lane assist feature malfunctioning. These incidents often occur at low to moderate speeds and can result in crashes, with one report detailing a collision with trees and another describing a near miss with a ditch. The reported issues occur across a range of mileages, from as low as 100 miles to around 17,000 miles. The safety implications are significant, with reports of injuries and a vehicle being deemed a total loss.

7 complaints total1 crash2 injuries

UNKNOWN OR OTHER

7 complaintsSafety-related

Owners of the 2023 KIA Soul report several issues related to vehicle functionality and safety. Common failure patterns include problems with the infotainment system, such as the radio and hands-free dialing becoming non-functional, and unexpected vehicle behaviors like sudden unintended acceleration (SUA), which has resulted in a crash and injury. Complaints frequently mention dashboard warning lights related to the ABS and camera systems, causing the vehicle to enter limp mode. Additionally, there are reports of the driver's door opening while the vehicle is in motion, which is described as a potential safety concern. These issues are reported at varying mileage, with one vehicle experiencing problems after only 2,500 miles and another just three months into ownership.

7 complaints total1 crash1 injury
ENGINE (5 complaints)

ENGINE

5 complaints

Owners report several engine-related issues with the 2023 KIA Soul. Commonly noted symptoms include engine stalling and loss of motive power while driving, often without any warning lights. Some owners describe severe engine failures, such as pistons shooting out or needing complete engine replacements, with these incidents occurring at mileages ranging from approximately 5,800 to 20,000 miles. A few reports also mention difficulties with vehicle control, such as being unable to reverse or turn, which could have safety implications in traffic situations. These issues suggest potential reliability concerns for prospective buyers, particularly regarding engine performance and vehicle control.

5 complaints total
AIR BAGS (4 complaints)

AIR BAGS

4 complaints

Owners report issues with the airbag system in the 2023 Kia Soul, primarily involving faulty airbag deployment. One complaint details the steering wheel airbag exploding upon minor impact without fully deploying or making contact with the driver, while other airbags did not deploy at all. Another owner describes intermittent system errors, including airbag system failure warnings, which occur at various speeds and have not been resolved despite multiple dealership visits. These issues are reported in vehicles with less than 5,000 miles and can be distracting and concerning for drivers. Safety implications include potential inadequate protection during collisions due to airbag malfunctions.

4 complaints total
POWER TRAIN (4 complaints)

POWER TRAIN

4 complaintsSafety-related

Owners of the 2023 Kia Soul report issues primarily related to the power train, with some noting problems following a recall repair for the electric oil pump controller. Common symptoms include unintended activation of cruise control and intermittent activation of Lane Keep Assist. One report describes a delay in the fuel gauge reading after refueling. Mileage at the time of these issues is reported around 33,000 miles. Additionally, there is a serious incident involving a crash and fire, resulting in 10 injuries, although further details are not provided. Buyers should be aware of these issues and verify if recall repairs have been completed.

4 complaints total1 crash1 fire10 injuries
EXTERIOR LIGHTING (3 complaints)

EXTERIOR LIGHTING

3 complaints

Owners of the 2023 KIA Soul report issues with the vehicle's exterior lighting, specifically the headlights. Complaints frequently mention a problematic headlight beam pattern that makes the vehicle almost undrivable at night, with some owners describing the headlights as less effective than daytime running lights or even flashlights. These issues reportedly occur from the time the vehicle is received, with no resolutions found after visits to dealerships. The inadequate lighting is described as particularly dangerous in low visibility conditions, such as rain or poorly lit roads, leading to concerns about the potential for accidents due to reduced road visibility. Multiple owners have not had their vehicles inspected by the manufacturer, and the problem is associated with a new headlight design for the 2023 model year.

3 complaints total
SERVICE BRAKES (2 complaints)

SERVICE BRAKES

2 complaints

Owners of the 2023 Kia Soul report issues with the service brakes that include unexpected deceleration and activation of brake and hazard lights, particularly when accelerating from a stop. This problem tends to recur even after restarting the vehicle. Additionally, some owners describe incidents where the manual parking brake disengages on its own after being applied, potentially leading to vehicle rollaway if the car is not in park. These issues are reported with vehicles having less than 1,000 miles, indicating early occurrence. Safety implications include potential loss of control and vehicle movement when parked, which may concern prospective buyers.

2 complaints total
VISIBILITY/WIPER (1 complaints)

VISIBILITY/WIPER

1 complaint
2024-11-11

The rear windshield spontaneously shattered while parked in the driveway and was not running. I was standing beside it when it happened. There was no glass inside vehicle all the glass was outside vehicle indicating that nothing hit the windshield, and nothing was around vehicle that could have hit the vehicle. The vehicle will be repaired tomorrow by Safelite as it is a commuting vehicle, and I have no other vehicle to drive to and from work. My insurance is not covering the damage as it is less than the deductible to just fix it.

VEHICLE SPEED CONTROL (1 complaints)

VEHICLE SPEED CONTROL

1 complaintSafety-related
2024-06-20Crash reported

I was backing up into my parking place in an alley way. I was turning slightly to the right to fit in and the car started to accelerate. I hit the back wall with the rear of my car. I put the car into drive not realizing it was still accelerating. I had my right foot on the brake. When I put the car into drive it accelerate very quickly even with my foot on the brake and I crashed into a door garage, wrecking my car, the garage door and the vehicle parked inside the garage. The automatic emergency braking system never activated either.

When Do 2023 KIA Soul Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

950–45,000 milesElectrical system failures
5,800–20,000 milesEngine failures
100–17,000 milesSteering control issues

Best & Worst KIA Soul Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best KIA Soul Years to Buy

The best KIA Soul year is 2024 with a reliability score of 86/100, rated excellent. Other strong picks include 2025 (85/100) and 2022 (78/100).

KIA Soul Years to Avoid

The worst KIA Soul year is 2020 with a score of 70/100, primarily due to engine (144) issues. Also avoid 2021 (72/100).

KIA Soul Reliability Score Trend

KIA Soul reliability has improved in recent years, with newer models scoring an average of 82/100 compared to 73/100 for older years.

Scores 0–100. Higher is better. Current year highlighted.

KIA Soul reliability scores by year
YearScoreRating
201873/100Good
201976/100Good
202070/100Good
202172/100Good
202278/100Good
202377/100Good
202486/100Excellent
202585/100Excellent

KIA Soul Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202585/100-1Excellent09
202486/100+9Excellent023
2023(selected)77/100-1Good445
202278/100+6Good178
202172/100+2Good2190
202070/100-6Good1338
201976/100+3Good1123
201873/100Good1199

Frequently Asked Questions

Is the 2023 KIA Soul reliable?
The 2023 KIA Soul has a "Good" reliability rating with a score of 77/100. It is reasonably reliable with 4 recalls and 45 owner complaints, though some issues have been reported.
What are the most common problems with the 2023 KIA Soul?
The most commonly reported problems with the 2023 KIA Soul include: ELECTRICAL SYSTEM (9 complaints), STEERING (7 complaints), UNKNOWN OR OTHER (7 complaints), ENGINE (5 complaints), AIR BAGS (4 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2023 KIA Soul have?
The 2023 KIA Soul has 4 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2023 KIA Soul expensive to maintain?
The 2023 KIA Soul has estimated annual repair costs of $437/year, which is $29 less than the subcompact SUVs average of $466. With a reliability score of 77/100, some repairs may be needed, but overall ownership costs are manageable.

Don’t buy a 2023 KIA Soul without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Affiliate link — we may earn a commission at no cost to you.

Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

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