2023 Subaru Crosstrek Reliability Report

Windshields crack with little or no impact in most of these reports. Some cracks appear within the first few months or around 2,500 miles, and owners describe paying for replacement glass themselves. One report describes the sunroof shattering at highway speed, and the dealer said other customers had seen the same thing. Other complaints cover infotainment and CarPlay cutting in and out, early paint bubbling, loose bolts on a dealer-installed trailer hitch, and a passenger door lock that will not lock while the replacement part is backordered for months.

Windshields crack on their own or from minor chips. Some cracks form while the car sits at a stoplight or with the defroster running. In some reports the crack starts on the inside of the glass with no damage on the outside. One chip appeared with 6 miles on the odometer and was deep enough to need a full replacement. In another case, the replacement windshield cracked again in the same lower corner. Together with the glass complaints filed under other categories, windshield cracking is the most common complaint for this model year.

Unintended acceleration at startup is the most serious report here. The engine roars, then the car surges forward when shifted into drive, and the driver says the brakes and steering did not respond before the crash. Other complaints say the auto start/stop system restarts the engine in drive when the driver unbuckles or opens the door. Another describes the driver's seat heating to a painful level with the seat heater switched off, which the owner says other drivers have also reported online.