Last updated: 2026-04-20
Mercedes-Benz Reliability Ratings — Every Model Ranked
Mercedes-Benz presents a mixed reliability picture. Some models perform well while others have notable issues. Buyers should research specific model years carefully before purchasing.
Mercedes-Benz Best Year Score Comparison
Each bar shows the best single model year score for that Mercedes-Benz model. Longer bars indicate higher peak reliability.
Mercedes-Benz Model Rankings
Scores below are averaged across all tracked model years. The “Best Year” column shows which year scored highest.
| # | Vehicle | Best Year | Score | Rating | Recalls | Complaints / 10k | Maint. Rating | Est. Repair Cost |
|---|---|---|---|---|---|---|---|---|
| 1 | Mercedes-Benz GLC | 2022 | 68/100 | Good | 108 | 13.0 | 3.5 | $807/yr |
| 2 | Mercedes-Benz GLE | 2024 | 68/100 | Good | 97 | 1.7 | 2.5 | |
| 3 | Mercedes-Benz EQE | 2024 | 59/100 | Mixed | 15 | 23.5 | 2 | |
| 4 | Mercedes-Benz E-Class | 2024 | 58/100 | Mixed | 184 | 1522.2 | 3 | |
| 5 | Mercedes-Benz Metris-Passenger-VAN | 2023 | 58/100 | Mixed | 32 | — | 2.5 | |
| 6 | Mercedes-Benz A-Class | 2022 | 56/100 | Mixed | 55 | 30.3 | 2 | |
| 7 | Mercedes-Benz EQS | 2024 | 52/100 | Mixed | 26 | 74.5 | 2 | |
| 8 | Mercedes-Benz C-Class | 2024 | 51/100 | Mixed | 767 | 86.0 | 3.5 | |
| 9 | Mercedes-Benz CLA | 2020 | 46/100 | Mixed | 606 | 46.0 | 2 |
Mercedes-Benz Models
Mercedes-Benz GLC
2nd gen (2023–2023)
The Mercedes-Benz GLC, spanning model years 2018 to 2026, consistently receives a low average reliability score of 35/100, with particular issues in the electrical system, engine, and power train. Owners frequently report costly repairs, averaging $1,308 annually, which is higher than the luxury fullsize SUV segment average.
Mercedes-Benz GLE
4th gen (2020–2023), facelifted 2024
The Mercedes-Benz GLE, spanning model years 2018 to 2026, shows mixed reliability with an average score of 59/100. Common issues reported by owners include problems with the electrical system, power train, and vehicle speed control, particularly in the 2020 and 2021 models, which have higher complaint rates and recall numbers.
Mercedes-Benz EQE
1st gen (2022–2023)
Data for the Mercedes-Benz EQE indicates mixed reliability, with an average score of 59 out of 100 for the 2023 and 2024 model years. Common issues reported by owners include problems with the electrical system, unintended acceleration, and airbag failures, alongside concerns about panoramic sunroof integrity and tire durability.
Mercedes-Benz E-Class
6th gen (2023–2023)
The Mercedes-Benz E-Class, spanning model years 2018 to 2026, holds an average reliability score of 59/100, indicating mixed reliability. Common issues reported by owners include electrical system malfunctions, engine stalling, and tire vulnerabilities, with repair costs rated at an average level.
Mercedes-Benz Metris-Passenger-VAN
3rd gen (2016–2023), facelifted 2024
Data indicates that the Mercedes-Benz Metris-Passenger-VAN, covering model years 2019 to 2023, holds an average reliability score of 58/100, categorized as mixed. Common issues reported by owners include tire and wheel problems, steering malfunctions, and fuel system concerns, with repair costs rated at an average of 2.5/5.
Mercedes-Benz A-Class
3rd gen (2013–2018), facelifted 2016
The Mercedes-Benz A-Class shows a mixed reliability reputation with an average score of 57/100, indicating variability across model years. Owners frequently report issues with the electrical system and power train, particularly in earlier models like 2018 and 2019, which have higher complaint rates and recall numbers.
Mercedes-Benz EQS
1st gen (2022–2024), facelifted 2024
The Mercedes-Benz EQS, covering model years 2022 to 2024, holds an average reliability score of 52 out of 100, reflecting a mixed reliability reputation. Data indicates recurring issues with the electrical system and forward collision avoidance, particularly in 2022 and 2023, with significant safety implications such as unintended braking and electrical failures.
Mercedes-Benz C-Class
5th gen (2022–2023)
The Mercedes-Benz C-Class, spanning model years 2018 to 2026, exhibits a mixed reliability reputation with an average score of 53/100 on the Auto Reliability Index. Data indicates common issues with the electrical and engine systems, particularly in earlier model years, with complaint rates peaking in 2020 at 150.1 complaints per 10,000 sold.
Mercedes-Benz CLA
2nd gen (2019–2023), facelifted 2023
The Mercedes-Benz CLA, spanning model years 2018 to 2026, holds an average reliability score of 48/100, indicating a mixed reliability reputation. Common issues reported by owners include problems with the electrical system, engine, and panoramic sunroof, with notable safety implications such as crashes and fires across various model years.
Common Mercedes-Benz Problems
Top complaint categories across all Mercedes-Benz models, based on owner-reported issues to NHTSA.
Mercedes-Benz by Category
van
- Metris-Passenger-VAN58/100
Frequently Asked Questions
- Are Mercedes-Benz cars reliable?
- Mercedes-Benz vehicles have an average reliability score of 58/100 ("Mixed") across 9 models and 7 years in our database. Mercedes-Benz presents a mixed reliability picture.
- What is the most reliable Mercedes-Benz?
- Based on our data, the highest-scoring Mercedes-Benz model-year is the 2022 Mercedes-Benz GLC at 73/100. Scores can change as new recalls and complaints are filed. See our full Mercedes-Benz reliability rankings for the latest data.
- How much does it cost to maintain a Mercedes-Benz?
- Annual repair costs for the Mercedes-Benz A-Class are estimated at $807/year based on independent reliability data.
- Which Mercedes-Benz models should I avoid?
- Based on our data, these Mercedes-Benz models are statistical outliers within their model lines: 2020 GLE (61/100), 2019 Metris-Passenger-VAN (52/100), 2024 A-Class (50/100), 2018 A-Class (48/100), 2022 EQS (44/100). These have higher recall counts or complaint volumes relative to their siblings.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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