2020 Subaru Crosstrek Reliability Score & Common Problems

Owners of the 2020 Subaru Crosstrek report several issues related to the electrical system. A common problem is battery drain, with multiple owners describing scenarios where the battery depletes quickly, sometimes rendering the car unable to start after being parked for a few days. Some owners mention that the battery charges only partially even during use, exacerbating the issue. Another reported problem involves the remote start system, where one owner notes a defective installation leading to starting difficulties and unusual noises on cold starts. Additionally, a safety concern arises from a malfunction in the charging system of the hybrid model, where the car can move while connected to the charger, potentially exposing users to electrical hazards. These issues appear to occur early in the vehicle's life, with some owners experiencing problems shortly after purchase.

Owners report that the 2020 Subaru Crosstrek frequently experiences windshield cracks without any apparent impact from external objects. Complaints describe cracks forming on the front windshield, often starting from the top edge or center and extending several inches, with some instances obstructing the driver’s vision. These issues are noted at relatively low mileages, ranging from approximately 4,000 to 17,000 miles. No safety incidents such as crashes or loss of control are reported, but the visibility impairment is a concern for drivers. Potential buyers should be aware of this recurring issue and consider inspecting the windshield condition closely.

Owners of the 2020 Subaru Crosstrek report issues with seat belts failing to restrain occupants during collisions. Complaints frequently mention that during crashes, seat belts do not hold the driver securely, resulting in contact with the steering wheel and subsequent injuries such as chest pain and head trauma. Both reported incidents involve crashes and injuries, highlighting safety implications. The incidents occur in varied conditions, with one happening at low speed and another while the vehicle was stationary. Used car buyers should be aware of these seat belt performance issues, especially in crash scenarios.

Owners of the 2020 Subaru Crosstrek report issues related to the fuel/propulsion system, particularly involving the fuel tank design in hybrid models. Complaints frequently mention a design flaw causing corrosion and clogging in the vapor vent tubes, leading to an occasional check engine light (P0452) and disabling of vehicle safety aids like pre-collision braking. These symptoms reportedly occur even with regular fuel, despite Subaru associating the issue with high ethanol content. Another owner describes the vehicle stalling when starting from a stop, which may suggest a fuel or computer problem. Safety concerns arise as the check engine light can disable important safety features, and the stalling issue could pose a risk in traffic situations. These issues are reported to manifest around the time the vehicle warranty expires, complicating repair coverage.

Owners of the 2020 Subaru Crosstrek report incidents of unintended acceleration while attempting to park, with both complaints involving crashes. Symptoms frequently described include the vehicle failing to respond to brake inputs and then accelerating independently, often leading to collisions with stationary objects. These incidents occur at relatively low mileages, with one report at approximately 5,104 miles and another at 42,000 miles. Safety implications are significant, as one incident resulted in a serious injury involving dental trauma. Potential buyers should be aware of these reports of loss of vehicle control during low-speed maneuvers.

Owners of the 2020 Subaru Crosstrek report issues related to the vehicle's glass components. Specifically, one complaint describes a driver side rear door window unexpectedly exploding while driving, with no external impact apparent. Another complaint involves a windshield cracking without an identifiable cause, originating beneath the rubber window seal and extending six inches. Both complaints involve vehicles relatively early in their lifespan, around 1.5 years old, but do not specify mileage. These reports suggest potential safety concerns due to sudden visibility impairment, though no crashes or injuries are mentioned. Used car buyers might consider inspecting the vehicle's glass integrity and seals as part of their evaluation process.