2020 Lexus RX Reliability Report

An open passenger air bag recall with no repair part available makes up most of these reports. Dealers and the manufacturer confirm the part for campaign 23V865000 is not yet available. Notices went out in December 2023, and owners describe years of waiting without a remedy date. Some no longer carry a front-seat passenger. None of the recall filers report an actual air bag failure. Two crash-related reports describe heavy rear-end impacts with no air bag deployment, and occupants were treated for whiplash and cuts.

Sunroof glass shatters while driving with nothing hitting it. Three reports describe this. Owners hear a sudden bang like a gunshot, and one filing lists an injury from the noise. Dealers have declined to cover the repair because no recall applies. Single reports cover a power trunk that won't close even after an earlier dealer fix, and a low fuel warning that appears with only 18 miles of range left. Others describe water on the passenger floor from a blocked air conditioning drain and collision avoidance activating inside a car wash.

The original Michelin Premier LTX 235/55R20 tires wear out early. Tread comes off in layers and chunks while plenty of depth remains. Reports put onset between 24,000 and 37,000 miles, and some sets were flagged in under 2 years. Owners feel a vibration that seems like a balance problem and notice slight air loss, with no warning lights. In one case the vibration came with a failed front strut. Dealers say they have seen this on the same vehicle and tire, but they recommend replacement at the owner's expense. No recall covers it.