Last updated: 2026-03-04

84
ExcellentReliability score: 84 out of 100, rated Excellent
2020 Lexus UX

2020 Lexus UX Reliability Score & Common Problems

The 2020 Lexus UX scores 84/100 ("Excellent") with a complaint rate below the segment average. Data shows a dependable ownership experience across 0 recalls and 0 owner complaints.

2020 is year 2 of the First generation (ZA10).

Recalls

0

Complaints

0

Complaint Rate

0

per 10k sold

Below avg

Est. Annual Cost

$551

Major Repair Risk

N/A

NHTSA Rating

5/5

Score Breakdown

Complaint Severity35%
70/100 (Good)

Component-weighted complaints normalized by sales volume

Repair Costs30%
80/100 (Excellent)

Independent repair cost ratings

Recall Impact20%
100/100 (Excellent)

Recall count weighted by severity

Issue Diversity15%
100/100 (Excellent)

Breadth of reported problem categories

Buy

Strong reliability record — a solid choice for buyers.

No reported issues yet.

Generation & Refresh (US)

Post-Redesign (Year 2)

2020 is year 2 of the First generation (ZA10).

  • Redesigned for the 2019 model year.
  • A refresh arrives in 2023.
  • 1st generation UX (US).

What this means for buyers

Year 2 is typically a safer pick than the first model year — early issues are more likely to be identified, but the platform is still new.

If you're comparing prices, check 2019 (redesign year) vs 2020+ pricing and recalls.

First generation (ZA10)

2019redesign
2020selected
2021
2022
2023refresh
2024

Should You Buy the 2020 Lexus UX?

The 2020 Lexus UX earns an Excellent 84/100 reliability score. 2020 is year 2 of the First generation (ZA10).

Its complaint rate (0 per 10k sold) sits below the SUV segment average, and most owners report a trouble-free ownership experience.

A solid choice for buyers prioritizing dependability, whether purchased new or used.

Compared to the 2021 Lexus UX, which scored 4 points lower. See also the 2019 Lexus UX for an earlier comparison.

Pros

  • Strong reliability score
  • No recalls issued
  • Below-average complaint rate for SUV
  • 5-star NHTSA crash rating
  • Not a first-year model

Cons

No recurring complaint themes yet.

Compare 2020 Lexus UX With

Recall Overview

0

recalls on record

The 2020 Lexus UX has no recalls on record, which is uncommon and a positive indicator of manufacturing quality.

NHTSA.gov →

Complaint Breakdown

0

per 10k sold

Segment avg: 18.2

LowAvgHigh
Very Low

Safety Incidents

Crashes

0

Fires

0

Injuries

0

Deaths

0

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Lexus UX NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 4/5

Rollover risk: 14.0%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, Rear Seat)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat)Torso/Pelvis (Driver, Front Passenger, Rear Seat)Knee (Driver, Front Passenger)Additional Air Bags (None)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat)
View full safety data on NHTSA.gov →

Lexus UX Repair Costs & Maintenance

Maintenance Rating

4Maintenance rating: 4 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$551

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

2020 Lexus UX Example Repair Prices

National average price ranges for common repairs. These are not model-year-specific failure predictions.

Common repair costs and price estimates
RepairEstimated Cost
Alternator Replacement$576 – $648
Coil Spring Replacement$1,136 – $1,471
OBDII Drive Cycle Test$76 – $112
Powertrain Control System Diagnosis & Testing$76 – $112
Air Conditioning System Leak Inspection$153 – $224
Pinion Seal Replacement$539 – $767
Power Seat Switch Replacement$481 – $538
Suspension System Inspect$122 – $179
Catalytic Converter Replacement$2,327 – $2,498
Brake Booster Replacement$2,136 – $2,542

Estimates based on national average repair costs. Actual costs may vary by location and shop.

Check Any 2020 Lexus UX's History Before You Buy

Reliability scores tell you what to expect from the 2020 UX in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Lexus UX with a free VIN lookup.

Powered by VINExposed.com — free vehicle history reports using public title and safety data.

Best & Worst Lexus UX Years

Best Lexus UX Years to Buy

The best Lexus UX year is 2020 with a reliability score of 84/100, rated excellent. Other strong picks include 2024 (80/100) and 2023 (80/100).

Lexus UX Years to Avoid

No Lexus UX years are statistical outliers in our data — all years score consistently.

See full Lexus UX years-to-avoid analysis →

Lexus UX Reliability Score Trend

Lexus UX reliability has remained consistent across model years, averaging 80/100.

avg 80
19
20
21
22
23
24
25

Scores 0–100. Higher is better. Current year highlighted.

Lexus UX reliability scores by year
YearScoreRating
201977/100Good
202084/100Excellent
202180/100Excellent
202280/100Excellent
202380/100Excellent
202480/100Excellent
202577/100Good

Lexus UX Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202679/100 (predicted)Predicted00
202577/100-3Good12
202480/1000Excellent01
202380/1000Excellent01
202280/1000Excellent02
202180/100-4Excellent02
2020(selected)84/100+7Excellent00
201977/100Good13

2020 Lexus UX Common Questions

10 questions from 2020 Lexus UX owners.

2007 Lexus IS 250 run rough and one at idle wants to shut off help

My 2007 Lexus IS 250 started running rough . Check engine light is on VSC light is on – as well.got codes of a P0172, P0175, P0303. Took it for repairs they diagnosed the ignition system cleaned the mass airflow sensor fuel injection was clean. Replaced fuel injector cylinder three and reset computer now it is worse and more codes popped up. New codes are P0 300, P0171, P0174, P0355, and P0351. It is not overheating. It is not leaking. No other issues pop up. I do not know what’s wrong with it. More than a month

VisitorMar 3, 2026

Stalling and stopping

My vehicle only has 30,800,000 miles. If the fuel pump which is a recalled part is the manufacture responsible There is no way of knowing, it stalls when accelerating A few days

VisitorFeb 26, 2026

No power steering

i just bought a 2006 lexus rx400h and i have zero power steering, a p/s light and "check hybrid system" and "check vsc system" as well as p1421, p3298, c1310, c1336 codes, it has a brand new car battery More than a week

VisitorFeb 24, 2026

Braking malfunction

After about 100 miles all the dash lites came on,cel,anti skid parking brake ECT. It said pull over right away and have towed to dealer. Well I was not to far from home so drove it home. The brake pedal was very hard to push so I drove slow and tried not to use brake pedal. I could use it if I did it gently. Next morning , drove it to shop and they called me back and said they got a code c1247 which was brake pedal stroke sensor. Replaced that and had it calibrated. After driving around 70 miles it did the same thing. Stiff brake ,lites on dash, so took it back and it came back with the same code so they erased the code on the obd and it drives perfect until I hit the 70 mi and does it again. This has happened like 5times and even took it to different shops. All they do is reset code and they tell me it is good to go .Could it be in the brake booster? When I tell them the problem is still there they all have said " it's probably the abs module but they are just guessing. Booster? When the dash lites are off it rides perfect for 70 miles or so More than a month

VisitorFeb 19, 2026

Repair estimate

Is it worth it to repair a 2007 Lexus RX400h that needs the compressor, condenser and hybrid battery replaced? Car no longer turns on. The heat/AC would make the car run rough. More than a month

VisitorJan 29, 2026

Frequently Asked Questions

Is the 2020 Lexus UX reliable?
Yes, the 2020 Lexus UX is considered highly reliable with a score of 84/100 ("Excellent"). It has 0 recalls and a complaint rate below the segment average, placing it among the more dependable vehicles in its class.
What are the most common problems with the 2020 Lexus UX?
There aren't enough owner complaints to establish common problem patterns yet for the 2020 Lexus UX. This may reflect limited time-on-road or reporting volume for this model year.
How many recalls does the 2020 Lexus UX have?
The 2020 Lexus UX has no recalls on record, which is a positive indicator.
Is the 2020 Lexus UX expensive to maintain?
Maintenance cost estimates aren't available yet for the 2020 Lexus UX. With very low complaint volume so far, there's no signal of above-average upkeep — but it's early.

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue