Last updated: 2026-03-27

2020 Hyundai Kona
RELIABILITY SCORE: 57/100 (MIXED)

2020 Hyundai Kona Reliability Report

The 2020 Hyundai Kona scores 57/100 ("Mixed"). With 2 recalls and 140 owner complaints, buyers should proceed with caution.

Recalls

2

Complaints

140

Complaint Rate

18.4

per 10k sold

Est. Annual Cost

N/A

Detailed Score Breakdown

Complaint Severity51/100

Component-weighted complaints normalized by sales volume

Repair Costs50/100

Independent repair cost ratings

Recall Impact59/100

Recall count weighted by severity

Issue Diversity82/100

Breadth of reported problem categories

The Verdict

Caution

Mixed reliability — proceed with caution and budget for repairs.

Top Issues to Watch

  • ENGINE (76)
  • ELECTRICAL SYSTEM (24)
  • POWER TRAIN (19)

Generation & Refresh (US)

Post-Redesign (Year 3)

2020 is year 3 of the First generation (OS; 2018-2023).

  • Redesigned for the 2018 model year.
  • Well-established in its generation — most early issues should be resolved.
  • A refresh arrives in 2021.
  • 1st generation Kona (US).

What this means for buyers

Well into the generation cycle — most design and manufacturing issues should be resolved by now.

2018: First generation (OS; 2018-2023) Launch

Generation start — new platform.

2020: This Model Year

2020 is year 3 of the First generation (OS; 2018-2023).

2021: Mid-Cycle Refresh

Updated features and styling tweaks.

Should You Buy the 2020 Hyundai Kona?

The 2020 Hyundai Kona scores 57/100 ("Mixed"). Buyers should proceed with caution. 2020 is year 3 of the First generation (OS; 2018-2023).

With 140 owner complaints and 2 recalls, the complaint volume is above average. Reported issues — particularly in engine (76) — can be costly to repair.

An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on engine (76) is essential before committing.

Compared to the 2021 Hyundai Kona, which scored 6 points higher. See also the 2019 Hyundai Kona for an earlier comparison.

Pros

  • +Low recall count
  • +Below-average complaint rate for SUV

Cons

  • Below-average reliability score
  • ENGINE: Owners of the 2020 Hyundai Kona frequently report excessive oil consumption and... (76 complaints)
  • ELECTRICAL SYSTEM issues reported (24 complaints)
  • POWER TRAIN issues reported (19 complaints)

Compare 2020 Hyundai Kona With

Common Problem Categories

Safety

LOW RISK
  • 2 manufacturer recalls issued

Other

HIGH RISK
  • ENGINE (76)
  • ELECTRICAL SYSTEM (24)

See detailed breakdown by component ↓

Recall Overview

2

recalls on record

Park Outside

The 2020 Hyundai Kona has 2 recalls on record. This is a low count. Recalls are manufacturer-initiated fixes for safety or compliance issues and are repaired at no cost to the owner at authorized dealerships.

NHTSA.gov →

Complaint Breakdown

18.4

per 10k sold

Segment avg: 18.1

LowAvgHigh
Moderate

Safety Incidents

7

Crashes

1

Fires

11

Injuries

1

Deaths

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Hyundai Kona Recall Details

2 recalls have been issued for the 2020 Hyundai Kona. All recall repairs are performed free of charge at authorized dealerships.

21V3010002021-04-28

ENGINE

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.

Consequence

A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy

Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.

20V0220002020-01-17

EQUIPMENT

Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."

Consequence

An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.

Remedy

Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.

21V1270002021-03-01Park Outside

ELECTRICAL SYSTEM

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

Consequence

An electrical short in the Li-ion battery increases the risk of a fire.

Remedy

Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.

2020 Hyundai Kona NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 5/5

Rollover risk: 13.6%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Not Available)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat)Torso/Pelvis (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (N/A)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Optional)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger)
View full safety data on NHTSA.gov →

Hyundai Kona Repair Costs & Maintenance

Maintenance Rating

2.5Maintenance rating: 2.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

2020 Hyundai Kona Example Repair Prices

National average price ranges for common repairs. These are not model-year-specific failure predictions.

Common repair costs and price estimates
RepairEstimated Cost
AC Diagnosis$122 – $179
AC Condenser Replacement$814 – $905
Battery Test$49 – $72
Brake Booster Replacement$471 – $578
Fuel Level Sending Unit Replacement$1,433 – $1,484
Headlamp Alignment Adjust$49 – $72
Hood Latch Replacement$177 – $205
Intake Manifold Gasket Replacement$413 – $487
Water Pump Replacement$624 – $738
Exhaust Muffler Replacement$959 – $988

Estimates based on national average repair costs. Actual costs may vary by location and shop.

Used Buying Checklist

Key things to inspect or verify before purchasing a 2020 Hyundai Kona.

  • Check for excessive engine oil consumption by inspecting oil levels

  • Test drive to check for transmission shudder or hesitation during gear shifts

  • Inspect battery and electrical components for signs of failure or irregular behavior

  • Verify recall repairs have been completed, especially for engine and electrical issues

  • Test forward collision avoidance system for unexpected activation

  • Inspect for any unusual engine noises like knocking or tapping

  • Test steering for wandering or requiring constant correction

Buying a 2020 Kona? Check Its History First

Every 2020 Hyundai Kona has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Affiliate link — we may earn a commission at no cost to you.

2020 Hyundai Kona Common Problems by Component

140 owner complaints grouped by vehicle system.

76
24
19
ENGINE (76)ELECTRICAL SYSTEM (24)POWER TRAIN (19)UNKNOWN OR OTHER (14)STEERING (7)SERVICE BRAKES (6)ENGINE AND ENGINE COOLING (4)FORWARD COLLISION AVOIDANCE (4)Other (13)

ENGINE

76 complaints

Owners of the 2020 Hyundai Kona frequently report excessive oil consumption and engine stalling as common issues. Symptoms described include the vehicle consuming oil every 500 to 1,000 miles, engine knocking sounds, sudden loss of power, and the engine stalling during driving or at stops. These issues often arise at varying mileages, with some occurring as early as 500 miles and others at over 100,000 miles. Safety implications are noted in some cases, with reports of vehicles stalling in traffic or failing to restart, which could pose a risk during driving. Buyers considering a used 2020 Hyundai Kona should be aware of these engine-related complaints, particularly those involving oil consumption and stalling, as they may require significant repairs.

76 complaints total

ELECTRICAL SYSTEM

24 complaints

Owners of the 2020 Hyundai Kona frequently report issues with the electrical system, including persistent problems with the backup camera, instrument panel failures, and battery-related complications. Typical symptoms include the backup camera not functioning since purchase, instrument panels going black or displaying erratic behavior while driving, and repeated battery failures or inability to hold charge. Some complaints mention these issues occurring within the first few years of ownership, with mileage as low as 21,000 miles. Safety implications are evident as several owners describe loss of engine power and control at highway speeds, and there are concerns about battery fires leading to restrictions on where the vehicle can be parked. Buyers considering a used 2020 Kona should be aware of these recurring electrical issues and the potential impact on driving safety and vehicle usability.

24 complaints total

POWER TRAIN

19 complaintsSafety-related

Owners of the 2020 Hyundai Kona frequently report issues with the dual-clutch transmission (DCT), including hesitation, stuttering, and slipping during gear shifts, especially between first and second gear. Symptoms often include sudden loss of propulsion, difficulty accelerating, and unexpected vehicle shutdowns, with some reports of the vehicle failing to move when placed in gear. These issues commonly appear at low mileages, with some occurring as early as 10,000 to 51,000 miles. Safety concerns are highlighted by instances of near accidents due to hesitation in traffic and one report of a fire-related incident. Buyers should be aware of these potential transmission issues and the associated safety risks when considering a used 2020 Hyundai Kona.

19 complaints total1 fire
UNKNOWN OR OTHER (14 complaints)

UNKNOWN OR OTHER

14 complaintsSafety-related

Owners of the 2020 Hyundai Kona report several recurring issues, including engine stalling and sudden deceleration, often without warning lights, which occurs at various speeds and can lead to loss of control. Complaints frequently describe problems with the vehicle's forward collision sensor, causing unintended braking and gear shifts. At least two incidents involve crashes, one resulting in an injury, and another describes unintended acceleration leading to a collision. Water leakage from the air conditioning system onto pedals and floorboards is another issue, posing potential safety risks. These problems appear across a range of mileages, with some incidents occurring as early as 7,000 miles.

14 complaints total2 crashes1 injury
STEERING (7 complaints)

STEERING

7 complaintsSafety-related

Owners of the 2020 Hyundai Kona frequently report issues with the steering system, including problems with electronic power steering and steering column components. Symptoms commonly described include the vehicle wandering or shifting lanes without driver input, requiring constant steering corrections, and unusual noises when turning the wheel. These issues appear across a range of mileages, with some reports occurring as early as 2,400 miles. One complaint involves a crash attributed to a steering-related recall issue, highlighting potential safety risks. Buyers considering a used 2020 Kona should be aware of these steering-related complaints and the possible need for repairs or close monitoring.

7 complaints total1 crash
SERVICE BRAKES (6 complaints)

SERVICE BRAKES

6 complaints

Owners of the 2020 Hyundai Kona report several issues related to the braking system. A common pattern involves the automatic emergency braking activating unnecessarily, often causing abrupt stops and leading to near-miss collisions, especially in freeway traffic or congested areas. Complaints frequently mention the brakes locking up unexpectedly, even when drivers believe they have control, with some incidents occurring shortly after purchase. Additionally, some owners describe a persistent scraping noise when braking, starting as early as 1,000 miles. These issues suggest potential safety implications, including the risk of rear-end collisions due to sudden stops.

6 complaints total
ENGINE AND ENGINE COOLING (4 complaints)

ENGINE AND ENGINE COOLING

4 complaints

Owners of the 2020 Hyundai Kona frequently report excessive engine oil consumption, often accompanied by engine noises such as knocking, pinging, or tapping. These issues are noted at various mileage points, with some complaints occurring as early as 22,000 miles and others at higher mileages like 65,000 and 127,000 miles. In some cases, the turbocharger is identified as faulty, while other reports mention faulty pistons. A malfunction light is sometimes illuminated, indicating potential engine issues. While no crashes or fires are reported, the recurring nature of these complaints and the associated engine noises may be of concern to potential used car buyers.

4 complaints total
FORWARD COLLISION AVOIDANCE (4 complaints)

FORWARD COLLISION AVOIDANCE

4 complaints

Owners of the 2020 Hyundai Kona report issues with the forward collision avoidance system, particularly involving unexpected activation of the system without any apparent obstruction, leading to sudden braking at highway speeds. Complaints frequently mention that this occurs intermittently, with one owner experiencing it weekly over a six-week period. Some owners describe the vehicle going into a fail-safe mode, resulting in a significant loss of power, which requires pulling over and restarting the car to reset the system. These incidents often occur at speeds around 45-70 mph, posing potential safety risks, especially if vehicles are traveling closely behind. Additionally, owners express frustration with the need to manually deactivate the system to avoid these sudden braking events.

4 complaints total
VEHICLE SPEED CONTROL (3 complaints)

VEHICLE SPEED CONTROL

3 complaintsSafety-related

Owners of the 2020 Hyundai Kona report issues related to unintended acceleration and loss of power in the vehicle speed control system. Complaints frequently mention sudden and unexpected acceleration while attempting to stop or park, leading to crashes in two reported cases. These incidents resulted in four injuries, with one owner describing a crash into a house and another into a store wall. Another owner reports a loss of acceleration power, necessitating pulling over. These issues occur without clear mileage patterns, but one incident is specifically dated to March 2020. The described symptoms and resulting crashes indicate potential safety risks, particularly in situations requiring precise vehicle control.

3 complaints total2 crashes4 injuries
AIR BAGS (2 complaints)

AIR BAGS

2 complaintsSafety-related

Owners of the 2020 Hyundai Kona report issues with airbag deployment during crashes. Specifically, there are instances where airbags, particularly the passenger and side curtain airbags, fail to deploy upon impact. In both reported cases, the incidents involved crashes that resulted in injuries, with one case noting severe injuries to the passenger. The complaints do not specify exact mileage at which these failures occurred. These incidents highlight potential safety implications, particularly in side-impact collisions.

2 complaints total2 crashes4 injuries

When Do 2020 Hyundai Kona Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

500–10,000 milesEngine oil consumption
10,000–51,000 milesTransmission issues
21,000–62,000 milesElectrical system failures

Best & Worst Hyundai Kona Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Hyundai Kona Years to Buy

The best Hyundai Kona year is 2025 with a reliability score of 74/100, rated good. Other strong picks include 2018 (69/100) and 2024 (68/100).

Hyundai Kona Years to Avoid

The worst Hyundai Kona year is 2019 with a score of 55/100, primarily due to engine (92) issues.

Hyundai Kona Reliability Score Trend

Hyundai Kona reliability has improved in recent years, with newer models scoring an average of 68/100 compared to 61/100 for older years.

Scores 0–100. Higher is better. Current year highlighted.

Hyundai Kona reliability scores by year
YearScoreRating
201869/100Good
201955/100Mixed
202057/100Mixed
202163/100Good
202264/100Good
202366/100Good
202468/100Good
202574/100Good

Hyundai Kona Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202669/100 (predicted)Predicted24
202574/100+6Good021
202468/100+2Good350
202366/100+2Good268
202264/100+1Good2115
202163/100+6Good1102
2020(selected)57/100+2Mixed2140
201955/100-14Mixed4224
201869/100Good066

Frequently Asked Questions

Is the 2020 Hyundai Kona reliable?
The 2020 Hyundai Kona has a "Mixed" reliability rating (57/100) and may present some ownership challenges. With 2 recalls and 140 complaints, buyers should research known issues carefully.
What are the most common problems with the 2020 Hyundai Kona?
The most commonly reported problems with the 2020 Hyundai Kona include: ENGINE (76 complaints), ELECTRICAL SYSTEM (24 complaints), POWER TRAIN (19 complaints), UNKNOWN OR OTHER (14 complaints), STEERING (7 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2020 Hyundai Kona have?
The 2020 Hyundai Kona has 2 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2020 Hyundai Kona expensive to maintain?
The 2020 Hyundai Kona may have above-average maintenance costs. Its reliability score of 57/100 and 140 owner complaints suggest that unexpected repairs are more likely.

Don’t buy a 2020 Hyundai Kona without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Affiliate link — we may earn a commission at no cost to you.

Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue