Last updated: 2026-10-10

2020 Hyundai Kona
RELIABILITY SCORE: 57/100 (MIXED)

2020 Hyundai Kona Reliability Report

The 2020 Hyundai Kona has mixed reliability and rates well below other 2020 SUVs, mainly because of engines that lose oil and fail early.

Recalls

2

Complaints

140

Complaint Rate

18.4per 10,000 sold

Est. Repair Cost

N/A

Annual Fuel Cost

$2,000–$2,200

Detailed Score Breakdown

Complaint Severity51/100

Component-weighted complaints normalized by sales volume

Repair Costs50/100

Independent repair cost ratings

Recall Impact59/100

Recall count weighted by severity

Issue Diversity82/100

Breadth of reported problem categories

The Verdict

Caution

Oil-losing engines and two park-outside fire recalls leave this year among the weaker Konas, though it still earns five federal crash-test stars.

Top Issues to Watch

  • ENGINE (76)
  • ELECTRICAL SYSTEM (24)
  • POWER TRAIN (19)

Generation & Refresh (US)

Post-Redesign (Year 3)

2020 is year 3 of the First generation (OS; 2018-2023).

  • Redesigned for the 2018 model year.
  • Well-established in its generation — most early issues should be resolved.
  • A refresh arrives in 2021.
  • 1st generation Kona (US).

What this means for buyers

Well into the generation cycle — most design and manufacturing issues should be resolved by now.

2018: First generation (OS; 2018-2023) Launch

Generation start — new platform.

2020: This Model Year

2020 is year 3 of the First generation (OS; 2018-2023).

2021: Mid-Cycle Refresh

Updated features and styling tweaks.

Should You Buy the 2020 Hyundai Kona?

Mixed is the fair verdict. Against other 2020 SUVs, this Kona sits well below average, and it is among the weaker of the nine scored Kona years. The 2019 rates about the same. The 2021 rates better, with fewer complaints and one recall. Federal crash tests give it 5 of 5 stars.

Engine trouble leads the complaints, 76 of 140. Owners find the dipstick dry with no oil warning light, then hear knocking or tapping and feel hesitation. Some cars stall in traffic or on the freeway, and several needed a new short block or engine. Most reports come from cars with roughly 4,600 to 22,000 miles. Both federal recalls carry a park-outside fire-risk warning. The dual-clutch transmission also stutters or shifts hard between first and second gear, and dealers often cannot reproduce it.

Ask for engine repair records, any oil consumption test history, and proof that recall work is done. A 2021 is worth comparing.

Compared to the 2021 Hyundai Kona, which scored 6 points higher. See also the 2019 Hyundai Kona for an earlier comparison.

Pros

  • +Low recall count
  • +Below-average complaint rate for SUV

Cons

  • −Below-average reliability score
  • −ENGINE: Oil disappears between changes, often with no oil warning light (76 complaints)
  • −ELECTRICAL SYSTEM: Recall repair delays drive many of these reports (24 complaints)
  • −POWER TRAIN: Hesitation from a stop is the main complaint (19 complaints)

Compare 2020 Hyundai Kona With

Common Problem Categories

Safety

LOW RISK
  • 2 manufacturer recalls issued

Other

HIGH RISK
  • ENGINE (76)
  • ELECTRICAL SYSTEM (24)

See detailed breakdown by component ↓

Recall Overview

2

recalls on record

Park Outside

The 2020 Hyundai Kona carries 2 recalls — a low count. Authorized dealers repair any open recall free of charge, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

18.4

per 10,000 sold

Segment avg: 20.2

LowAvgHigh
Moderate

Safety Incidents

7

Crashes

1

Fires

11

Injuries

1

Deaths

★★★★★

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Hyundai Kona Recall Details

2 recalls have been issued for the 2020 Hyundai Kona. All recall repairs are performed free of charge at authorized dealerships.

20V6300002020-10-13Park Outside

ELECTRICAL SYSTEM

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

Consequence

An electrical short in the Li-ion battery increases the risk of a fire.

Remedy

Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.

21V3010002021-04-28

ENGINE

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.

Consequence

A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy

Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.

20V0220002020-01-17

EQUIPMENT

Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."

Consequence

An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.

Remedy

Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.

VIN History Report

Buying a used 2020 Hyundai Kona? Check its history first

Engine problems lead owner complaints about the 2020 Hyundai Kona, and 2 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.

No VIN? Just hit “Check VIN” to look one up.

  • Accidents
  • Open Recalls
  • Title History
  • Odometer Rollback

2020 Hyundai Kona NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 5/5

Rollover risk: 13.6%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Not Available)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat)Torso/Pelvis (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (N/A)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Optional)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger)
View full safety data on NHTSA.gov →

Hyundai KonaRepair Costs & Maintenance

Maintenance Rating

2.5Maintenance rating: 2.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Hyundai Kona Resale Value

The Hyundai Kona is estimated to retain about 75.9% of its original value after 3 years, based on observed used-car listings.

This benchmark covers the Hyundai Kona model overall and is not specific to the 2020 model year.

Value Retained
75.9%

after 3 years

Depreciation
24.1%

over the same period

Listings Analyzed
65

U.S. used-car listings

Listings observed in . This is a historical market benchmark, not a current price quote.

Explore Hyundai Kona depreciation and resale value on CarResaleValue.com

2020 Hyundai Kona Example Repair Prices

National average price ranges for common repairs. These are not model-year-specific failure predictions.

Common repair costs and price estimates
RepairEstimated Cost
AC Diagnosis$122 – $179
AC Condenser Replacement$814 – $905
Battery Test$49 – $72
Brake Booster Replacement$471 – $578
Fuel Level Sending Unit Replacement$1,433 – $1,484
Headlamp Alignment Adjust$49 – $72
Hood Latch Replacement$177 – $205
Intake Manifold Gasket Replacement$413 – $487
Water Pump Replacement$624 – $738
Exhaust Muffler Replacement$959 – $988

Estimates based on national average repair costs. Actual costs may vary by location and shop.

MPG & Annual Running Costs

Gas

27–30 MPG

Fuel cost: $2,000–$2,200/yr

Fuel only

26–28 city / 29–33 hwy MPG

Electric

258 mi range

Fuel cost: $600/yr

Fuel only

27.48 kWh/100mi · 9 hrs @ 240V

Based on EPA fuel-cost estimates. Excludes routine maintenance, depreciation, and insurance. Data as of 2020 EPA label cycle.

Gas trims
TrimDriveTrans.CityHwyCombFuel Cost
Kona FWD 1.6L 4-cylFront-Wheel DriveAutomatic (AM7)283230$2,000
Kona FWD 2.0L 4-cylFront-Wheel DriveAutomatic (S6)273330$2,000
Kona AWD 2.0L 4-cylAll-Wheel DriveAutomatic (S6)263028$2,150
Kona AWD 1.6L 4-cylAll-Wheel DriveAutomatic (AM7)262927$2,200
Electric trims
TrimDriveTrans.RangekWh/100miFuel Cost
Kona ElectricFront-Wheel DriveAutomatic (A1)258 mi27.5$600

Used Buying Checklist

Key things to inspect or verify before purchasing a 2020 Hyundai Kona.

  • Pull the dipstick before the test drive. A low reading on a car with recent service points to oil consumption.

  • Ask for records of oil consumption tests, engine replacement, or turbocharger work from a Hyundai dealer.

  • Run the VIN through a federal recall lookup and get dealer paperwork showing every open recall was completed.

  • Listen at idle and under acceleration for knocking, tapping, or rapping from the engine.

  • Drive in stop-and-go traffic and watch for hesitation, slipping, banging, or stalling when pulling away from a stop.

  • Cruise an open highway at 45 to 70 mph and note any false collision warning or sudden braking.

  • On a Kona Electric, have the 12-volt battery tested and scan for stored "Check EV System" faults.

  • Test the backup camera, the horn, and the driver's door unlock from inside before buying.

2020 Hyundai Kona Common Problems by Component

140 owner complaints grouped by vehicle system.

76
24
19
ENGINE (76)ELECTRICAL SYSTEM (24)POWER TRAIN (19)UNKNOWN OR OTHER (14)STEERING (7)SERVICE BRAKES (6)ENGINE AND ENGINE COOLING (4)FORWARD COLLISION AVOIDANCE (4)Other (13)

ENGINE

76 complaints

Oil disappears between changes, often with no oil warning light. Owners find the dipstick dry, then hear knocking, tapping, or rapping and feel hesitation. Some cars stall in traffic or on the freeway, and several need a new short block or engine. Most reports come from cars with roughly 4,600 to 22,000 miles. Many complaints are about the repair process: long waits for a recall fix, repeated oil consumption tests, and dealers declining engine replacement after a software vibration check passes.

76 complaints total

ELECTRICAL SYSTEM

24 complaints

Recall repair delays drive many of these reports. Kona Electric owners describe waiting months for a traction battery fix, with dealers saying parts are unavailable. Other complaints cover a 12-volt battery that keeps going dead, an instrument panel that goes black on the highway, and dash lights flashing followed by a sudden loss of throttle at speed. Dealers often cannot reproduce these faults. Scattered reports also mention a backup camera that never worked and headlight bulbs that keep burning out.

24 complaints total

POWER TRAIN

19 complaintsSafety-related

Hesitation from a stop is the main complaint. The dual-clutch transmission stutters, slips, or shifts hard between first and second gear, sometimes with a loud bang or grinding, and the car may fail to accelerate into traffic. Several drivers report near misses. Dealers often cannot duplicate the problem and offer a software update instead. Some cars also stall at stops. One report describes a fire odor after a replaced transmission failed again. One Kona Electric lost propulsion at highway speed after a "Check EV System" warning.

19 complaints total1 fire
UNKNOWN OR OTHER (14 complaints)

UNKNOWN OR OTHER

14 complaintsSafety-related

Sudden engine failure and stalling at any speed, often without warning lights, lead this mixed group. Two crash reports involve unwanted acceleration while parking and false automatic emergency braking, with one injury. A forward collision sensor error can jab the brakes and force a downshift. Other reports include a driver's door that will not unlock from inside, an air conditioning drain that sprays water onto the pedals, a failed backup camera, a dead horn, and a muffler pipe that fell off.

14 complaints total2 crashes1 injury
STEERING (7 complaints)

STEERING

7 complaintsSafety-related

The car wanders between lanes at highway speed and needs constant correction, according to several reports. Others describe the car pulling unexpectedly during a lane change. An electric power steering warning light can flash intermittently, and dealers have been unable to duplicate it or pull a trouble code. A growling noise when turning the wheel led to a steering column replacement under warranty in one case. One crash report and one stalling complaint are also filed under this category.

7 complaints total1 crash
SERVICE BRAKES (6 complaints)

SERVICE BRAKES

6 complaints

Unwanted hard braking in freeway traffic is the most serious pattern. Automatic emergency braking or brake support locks the wheels when the driver is already slowing, and following vehicles have had to swerve onto the shoulder. One Kona Electric lost braking at 45 mph after a regenerative brake failure warning. Another report describes the brakes releasing below 10 mph, letting the car lurch forward, which a dealer technician confirmed. A constant scraping noise when braking also appears.

6 complaints total
ENGINE AND ENGINE COOLING (4 complaints)

ENGINE AND ENGINE COOLING

4 complaints

Heavy oil use with no warning light shows up again here. Owners report knocking, tapping, or pinging, and dealers find the oil extremely low. Two reports involve a turbocharger diagnosed as faulty, including one at about 65,000 miles, and in one case the knocking continued after the turbo was replaced. Most of these cars were not repaired at the time of filing, and owners describe being sent away to run oil consumption tests.

4 complaints total
FORWARD COLLISION AVOIDANCE (4 complaints)

FORWARD COLLISION AVOIDANCE

4 complaints

False collision warnings trigger braking with nothing ahead, sometimes at highway speed, up to 70 mph. In some cases the car also gets stuck in 4th gear or goes into a fail-safe mode with a sharp loss of power, and the driver must pull over and restart. The problem recurs, in one case weekly, and repeat dealer visits have not fixed it. Some drivers turn the system off every time they start the car.

4 complaints total
VEHICLE SPEED CONTROL (3 complaints)

VEHICLE SPEED CONTROL

3 complaintsSafety-related

Sudden acceleration while pulling into a parking spot caused two crashes, with 4 people injured. In one, the car struck a house even though the driver braked. In the other, it jumped a curb and hit a store wall. A third report describes a loss of power that left the driver unable to accelerate and forced them off the road. The number of reports is small, but the outcomes are severe.

3 complaints total2 crashes4 injuries
AIR BAGS (2 complaints)

AIR BAGS

2 complaintsSafety-related

Airbags did not deploy in two side-impact crashes, and 4 people were injured. In one, the side curtain airbags stayed stowed and a passenger was severely hurt. In the other, the car was broadsided at an intersection by a driver who ran a red light. The driver's airbag deployed but the passenger airbag did not, and the passenger suffered head injuries including a brain bleed. Only two complaints exist, but both involve hospital-level injuries.

2 complaints total2 crashes4 injuries

When Do 2020 Hyundai Kona Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

10,000–22,000 milesExcessive engine oil consumption
3,800–13,500 milesEngine knocking and failure
13,000–20,000 milesTransmission slipping and failure

Best & Worst Hyundai Kona Years

Best Hyundai Kona Years to Buy

Hyundai Kona Years to Avoid

Hyundai Kona Reliability Score Trend

Scores 0–100. Higher is better. Current year highlighted.

Hyundai Kona reliability scores by year
YearScoreRating
201869/100Good
201955/100Mixed
202057/100Mixed
202163/100Good
202264/100Good
202366/100Good
202468/100Good
202574/100Good
202667/100Good

Hyundai Kona Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202667/100-7Good24
202574/100+6Good021
202468/100+2Good350
202366/100+2Good268
202264/100+1Good2115
202163/100+6Good1102
2020(selected)57/100+2Mixed2140
201955/100-14Mixed4224
201869/100—Good066

Frequently Asked Questions

Is the 2020 Hyundai Kona reliable?
Not especially. Its reliability standing is mixed, and it rates well below average against other 2020 SUVs. Within the Kona's scored model years it is among the weaker ones. Engine and transmission complaints drive that standing. It does earn 5 of 5 stars in federal crash tests.
What are the most common problems with the 2020 Hyundai Kona?
Engine problems lead, with 76 of 140 owner complaints. Oil disappears between changes, often without a warning light, followed by knocking and hesitation. Next come electrical faults, such as a dead 12-volt battery or a blank instrument panel, then transmission hesitation and highway steering wander.
Does the 2020 Hyundai Kona have engine problems?
Yes. Owners report oil vanishing, a dry dipstick, and then knocking, tapping, and stalling. Several cars needed a new short block or engine. Excessive oil consumption starts around 10,000 to 22,000 miles, and knocking and failure can begin between 3,800 and 13,500 miles.
Does the 2020 Hyundai Kona have transmission problems?
Some do. Owners describe the dual-clutch transmission stuttering, slipping, or shifting hard between first and second gear, sometimes with a bang or grinding. Some cars fail to accelerate into traffic. Slipping and failure show up around 13,000 to 20,000 miles. Dealers often cannot duplicate the problem.
Is the 2020 Hyundai Kona better or worse than the 2021?
Worse, by the data. The 2021 has good reliability, 102 owner complaints, and one recall. The 2020 has 140 complaints and two recalls, both with park-outside fire-risk warnings. The 2019 rates about the same as the 2020, so the 2021 is the neighboring year to compare.

Don’t buy a 2020 Hyundai Kona without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How we score the 2020 Hyundai Kona

Of the four inputs behind this score, the 2020 Hyundai Kona does best on how many systems draw complaints (82/100) and worst on repair costs (50/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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