Last updated: 2026-03-14

Chrysler Voyager vs Mercedes-Benz Metris-Passenger-VAN: Reliability Compared

More ReliableChrysler Voyager reliability comparison

Chrysler Voyager

73
GoodReliability score: 73 out of 100, rated Good
VS
Mercedes-Benz Metris-Passenger-VAN reliability comparison

Mercedes-Benz Metris-Passenger-VAN

58
MixedReliability score: 58 out of 100, rated Mixed

Choosing between the Chrysler Voyager and the Mercedes-Benz Metris-Passenger-VAN? This page compares their reliability scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs so you can make a confident long-term ownership decision between these two midsize minivans.

Our reliability scores are based on NHTSA recall and complaint data, independent repair cost estimates, and sales-normalized complaint rates. The Chrysler Voyager currently leads with an average score of 73/100 compared to 58/100. Scroll down for the full year-by-year breakdown, common problem areas, and repair cost comparison.

How Do the Chrysler Voyager and Mercedes-Benz Metris-Passenger-VAN Generations Compare?

As of 2026, the Chrysler Voyager is in its sixth generation, which began in 2020 and received a model refresh in 2022. Being relatively early in its generation cycle, potential buyers should be aware that newer platforms can sometimes exhibit first-year issues as manufacturers work out initial kinks. In contrast, the Mercedes-Benz Metris-Passenger-VAN is in its third generation (W447), which started in 2016 and had a facelift in 2024. This places it later in its generational cycle, where most reliability issues are typically well-sorted, thanks to years of refinement. For buyers prioritizing reliability, the Metris's mature platform might offer more peace of mind.

Verdict

The Chrysler Voyager is more reliable than the Mercedes-Benz Metris-Passenger-VAN, scoring 73/100 vs 58/100.

The Chrysler Voyager demonstrates superior reliability with a higher average reliability score of 73/100 compared to the Mercedes-Benz Metris-Passenger-VAN's 58/100. The Voyager also has a lower owner complaint rate of 0.4 per 10,000 units sold, against the Metris's 0.5, and fewer recalls over a longer period. Furthermore, independent repair cost estimates favor the Voyager, with an annual expense of $647, while data for the Metris is unavailable. These factors make the Chrysler Voyager the more reliable choice overall.

Key Differences

  1. 1Chrysler Voyager scores 15 points higher in reliability
  2. 2Chrysler Voyager has 12 fewer total recalls
  3. 3Chrysler Voyager has 0.1 fewer complaints per 10k sold

Category Scoreboard

3Chrysler Voyager
—
0Mercedes-Benz Metris-Passenger-VAN
Reliability ScoreTotal RecallsComplaint Rate

Chrysler Voyager vs Mercedes-Benz Metris-Passenger-VAN: Which Is More Reliable?

Chrysler Voyager vs Mercedes-Benz Metris-Passenger-VAN at-a-glance reliability comparison
MetricChrysler VoyagerMercedes-Benz Metris-Passenger-VAN
Reliability Score73/10058/100
Years Tracked75
Total Recalls2032
Complaints per 10k Sold0.40.5
Year Wins31

What Are the Common Problems With the Chrysler Voyager and Mercedes-Benz Metris-Passenger-VAN?

The Chrysler Voyager and the Mercedes-Benz Metris-Passenger-VAN present distinct problem profiles. The Chrysler Voyager shows a higher incidence of electrical system issues, with six complaints, and notable concerns in steering and engine components. In contrast, the Metris-Passenger-VAN has a concentration of complaints related to the fuel system and wheels, which could indicate different design or manufacturing challenges. While both vehicles share a minor presence of steering and electrical system complaints, the Voyager's engine-related issues may suggest more severe reliability concerns compared to the Metris's focus on fuel and wheel components.

Chrysler Voyager vs Mercedes-Benz Metris-Passenger-VAN common problem areas comparison
ComponentChrysler VoyagerMercedes-Benz Metris-Passenger-VAN
ELECTRICAL SYSTEM0.1Very Low—None
STEERING0.1Very Low—None
ENGINE0.1Very Low—None
FUEL SYSTEM—None0.1Very Low
WHEELS—None0.1Very Low
TIRES—None0.1Very Low
POWER TRAIN—None—None
UNKNOWN OR OTHER—None—None
FUEL/PROPULSION SYSTEM—None—None

Complaints per 10,000 units sold, aggregated across all tracked model years from NHTSA owner reports.

Which Is Cheaper to Maintain: Chrysler Voyager or Mercedes-Benz Metris-Passenger-VAN?

The Chrysler Voyager has a clear advantage for cost-conscious buyers, with independent repair cost data showing an annual maintenance expense of $647 and a repair frequency of 0.4 visits per year. Over five years, this translates to approximately $3,235, assuming repair costs remain constant. The Voyager's relatively low frequency of repairs suggests a lower likelihood of unexpected downtime. In contrast, the Mercedes-Benz Metris-Passenger-VAN lacks specific repair cost data, making it challenging to estimate ownership expenses accurately. Without figures on repair frequency or major repair risks, potential buyers face uncertainty about long-term costs. For those prioritizing predictable expenses and lower repair risks, the Chrysler Voyager emerges as the more reliable and economical choice.

How Does Chrysler Voyager vs Mercedes-Benz Metris-Passenger-VAN Reliability Compare by Year?

Chrysler Voyager vs Mercedes-Benz Metris-Passenger-VAN year-by-year reliability scores
YearChrysler VoyagerMercedes-Benz Metris-Passenger-VANEdge
202368/1006R / 2C70/1000R / 0CMercedes-Benz Metris-Passenger-VAN
202270/1004R / 4C57/1005R / 9CChrysler Voyager
202174/1002R / 14C55/1007R / 1CChrysler Voyager
202077/1001R / 10C54/1008R / 7CChrysler Voyager

Best years to cross-shop: The 2020 Chrysler Voyager scored 77/100 and the 2023 Mercedes-Benz Metris-Passenger-VAN scored 70/100 — these represent the strongest model years in our tracking range.

Who Should Buy the Chrysler Voyager vs the Mercedes-Benz Metris-Passenger-VAN?

If you prioritize reliability and lower running costs, the Chrysler Voyager is your best bet. With a reliability score of 73/100 and an estimated annual repair cost of $647, it's a practical choice for those looking to minimize maintenance expenses. The Voyager has fewer recalls (20) and lower owner complaints (0.4 per 10,000 sold) compared to the Metris, making it a more dependable option for families or individuals who value peace of mind. On the other hand, if your focus is on unique features or brand preference, and you can manage higher maintenance risks, the Mercedes-Benz Metris-Passenger-VAN might appeal to you. However, with a lower reliability score of 58/100 and 32 total recalls, it's more suitable for buyers who are willing to invest time and money into potential repairs, especially concerning the fuel system and steering. Choose the Metris if you are drawn to its specific offerings and are prepared for its maintenance demands.

Chrysler Voyager vs Mercedes-Benz Metris-Passenger-VAN: Common Questions

Is the Chrysler Voyager more reliable than the Mercedes-Benz Metris-Passenger-VAN?
Based on our data, the Chrysler Voyager is more reliable with an average score of 73/100 compared to 58/100. That's a significant difference worth considering.
Which has more recalls, the Chrysler Voyager or the Mercedes-Benz Metris-Passenger-VAN?
The Mercedes-Benz Metris-Passenger-VAN has more recalls (32) compared to the Chrysler Voyager (20). More recalls don't always mean worse reliability — some are minor — but it's worth reviewing what each recall covers.
Which has fewer owner complaints, the Chrysler Voyager or the Mercedes-Benz Metris-Passenger-VAN?
Adjusted for sales volume, the Chrysler Voyager has a lower complaint rate at 0.4 per 10,000 sold versus 0.5 for the Mercedes-Benz Metris-Passenger-VAN. This per-sales normalization gives a fairer comparison than raw totals.

Related Reliability Comparisons

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

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