Last updated: 2026-03-10
2023 Mercedes-Benz Metris-Passenger-VAN Reliability Report
The 2023 Mercedes-Benz Metris-Passenger-VAN scores 70/100 ("Good"). With 0 recalls and 0 owner complaints, reliability is acceptable but not class-leading.
Recalls
0
Complaints
0
Complaint Rate
N/A
Est. Annual Cost
$908
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Generation & Refresh (US)
2023 is the last model year of the Third generation (W447).
- Final-year models are typically the most refined version of a generation.
- 3rd generation Metris-Passenger-VAN (US).
What this means for buyers
Final-year models are usually the most polished version of a generation, but resale value may dip as buyers anticipate the next redesign.
2016: Third generation (W447) Launch
Generation start — new platform.
2023: This Model Year
2023 is the last model year of the Third generation (W447).
2024: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2023 Mercedes-Benz Metris-Passenger-VAN?
The 2023 Mercedes-Benz Metris-Passenger-VAN scores 70/100 ("Good"), placing it in acceptable but not class-leading territory. 2023 is the last model year of the Third generation (W447).
With 0 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to reported problem areas. An extended warranty may provide additional peace of mind.
See also the 2022 Mercedes-Benz Metris-Passenger-VAN for an earlier comparison.
Pros
- +Acceptable reliability score
- +No recalls issued
- +Low complaint frequency
- +Well-established generation
Cons
No recurring complaint themes yet.
Compare 2023 Mercedes-Benz Metris-Passenger-VAN With
Recall Overview
0
recalls on record
The 2023 Mercedes-Benz Metris-Passenger-VAN has no recalls on record, which is uncommon and a positive indicator of manufacturing quality.
NHTSA.gov →Complaint Breakdown
0
complaintsSafety Incidents
0
Crashes
0
Fires
0
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Mercedes-Benz Metris-Passenger-VAN NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 0.0%
Safety Technologies
Mercedes-Benz Metris-Passenger-VAN Repair Costs & Maintenance
Maintenance Rating
2.5Maintenance rating: 2.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$908
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2023 Mercedes-Benz Metris-Passenger-VAN Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Door Lock Actuator Replacement | $881 – $1,052 |
| Engine Mount Replacement | $926 – $1,211 |
| Liftgate Support Strut Replacement | $1,197 – $1,603 |
| Engine Mount Replacement | $787 – $1,072 |
| Air Bag Control Module Replacement | $422 – $479 |
| Power Seat Motor Replacement | $1,275 – $1,468 |
| AC Condenser Replacement | $1,485 – $1,770 |
| Gas Cap Replacement | $109 – $123 |
| Engine Mount Replacement | $4,228 – $5,809 |
| General Diagnosis | $153 – $224 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Buying a 2023 Metris-Passenger-VAN? Check Its History First
Every 2023 Mercedes-Benz Metris-Passenger-VAN has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
Best & Worst Mercedes-Benz Metris-Passenger-VAN Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Mercedes-Benz Metris-Passenger-VAN Years to Buy
Based on reliability index scoreThe best Mercedes-Benz Metris-Passenger-VAN year is 2023 with a reliability score of 70/100, rated good. Other strong picks include 2022 (57/100) and 2021 (55/100).
2023
(Current Model)
2022
2021
Mercedes-Benz Metris-Passenger-VAN Years to Avoid
The worst Mercedes-Benz Metris-Passenger-VAN year is 2019 with a score of 52/100, primarily due to tires (3) issues.
Mercedes-Benz Metris-Passenger-VAN Reliability Score Trend
Mercedes-Benz Metris-Passenger-VAN reliability has improved in recent years, with newer models scoring an average of 61/100 compared to 53/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2019 | 52/100 | Mixed |
| 2020 | 54/100 | Mixed |
| 2021 | 55/100 | Mixed |
| 2022 | 57/100 | Mixed |
| 2023 | 70/100 | Good |
Mercedes-Benz Metris-Passenger-VAN Reliability Compared to Other Years
2023 Mercedes-Benz Metris-Passenger-VAN Common Questions
10 questions from 2023 Mercedes-Benz Metris-Passenger-VAN owners.
Parasitic voltage draw slk350 2007
Bought new amg h6 voltage drops to 12 in one c week More than a week
Speedometer not working
no movement ABS and ASR lights on Started today
Cam Magnet Leak
2008 Mercedes SL550. The right passenger side Cam magnet is leaking. What is the recommended repair for this? Acceleration More than a year
C300 Turn signal flashes 3 times then goes out dash says check left turn signal
Every time I start the car, the lights are fine and no messages in dash. As soon as I use the left turn signal, it flashes 3 times then goes out. Dash says check left turn signal. The same thing applies to one of the two front parking lights on each headlight unit (left and right) and and the left side indicator. I can drive all day with no problem but as soon as the automatic headlights come on the parking lights and side maker come on briefly then go out and I get messages for each on dash. Replaced both headlight/turn signal units and the exact same issue persists. Turn it off and it starts all over. Maybe unrelated but when I use rear defroster radio gets static; also volume knob in center dash is inconsistant but the volume buttons on the steering wheel work fine. More than a year
Exhaust sounds like a helicopter noise
Exhaust sounds like a helicopter noise
Frequently Asked Questions
Is the 2023 Mercedes-Benz Metris-Passenger-VAN reliable?
What are the most common problems with the 2023 Mercedes-Benz Metris-Passenger-VAN?
How many recalls does the 2023 Mercedes-Benz Metris-Passenger-VAN have?
Is the 2023 Mercedes-Benz Metris-Passenger-VAN expensive to maintain?
Don’t buy a 2023 Mercedes-Benz Metris-Passenger-VAN without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
Look Up a VIN →How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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