Last updated: 2026-10-10
2023 Mercedes-Benz Metris Passenger Van Reliability Report
2023 Mercedes-Benz Metris-Passenger-VAN reliability is good, the best of five scored years, with no owner complaints or recalls on file.
Recalls
0
Complaints
0
Complaint Rate
N/A
Est. Repair Cost
$908
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Final year of the W447 generation, with the best standing of any scored year and no complaints or recalls on file.
Generation & Refresh (US)
2023 is the last model year of the Third generation (W447).
- Final-year models are typically the most refined version of a generation.
- 3rd generation Metris Passenger Van (US).
What this means for buyers
Final-year models are usually the most polished version of a generation, but resale value may dip as buyers anticipate the next redesign.
2016: Third generation (W447) Launch
Generation start — new platform.
2023: This Model Year
2023 is the last model year of the Third generation (W447).
2024: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2023 Mercedes-Benz Metris Passenger Van?
Good is the standing here, and it is the best of the five scored model years for this van. Reliability is rated good for a midsize van, and the neighboring 2022 year rates worse, with mixed reliability. This is also the final year of the third generation (W447), which ran from 2016 to 2023.
Owners have filed no complaints for this year, and federal recall records list no recalls. So there is no symptom, repeat failure, or stop-drive recall to describe. The 2022 van tells a different story, with 9 complaints and 5 recalls on file.
A clean record shows what has been reported so far, not a promise that nothing will go wrong. Still, a shopper weighing the two years has a clear reason to start with the 2023. If a 2022 is cheaper and tempting, ask the seller for proof that its recalls were completed before you commit. Either way, a pre-purchase inspection is sensible on any used van.
See also the 2022 Mercedes-Benz Metris Passenger Van for an earlier comparison.
Pros
- +Acceptable reliability score
- +No recalls issued
- +Low complaint frequency
- +Well-established generation
Cons
No recurring complaint themes yet.
Compare 2023 Mercedes-Benz Metris Passenger Van With
Recall Overview
0
recalls on record
No recalls are on record for the 2023 Mercedes-Benz Metris Passenger Van — uncommon, and a strong signal of manufacturing quality.
NHTSA.gov →Complaint Breakdown
0
complaintsSafety Incidents
0
Crashes
0
Fires
0
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
Buying a used 2023 Mercedes-Benz Metris Passenger Van? Check its history first
Every 2023 Mercedes-Benz Metris Passenger Van has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2023 Mercedes-Benz Metris Passenger Van NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 0.0%
Safety Technologies
Mercedes-Benz Metris Passenger VanRepair Costs & Maintenance
Maintenance Rating
2.5Maintenance rating: 2.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$908
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2023 Mercedes-Benz Metris Passenger Van Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Door Lock Actuator Replacement | $881 – $1,052 |
| Engine Mount Replacement | $926 – $1,211 |
| Liftgate Support Strut Replacement | $1,197 – $1,603 |
| Engine Mount Replacement | $787 – $1,072 |
| Air Bag Control Module Replacement | $422 – $479 |
| Power Seat Motor Replacement | $1,275 – $1,468 |
| AC Condenser Replacement | $1,485 – $1,770 |
| Gas Cap Replacement | $109 – $123 |
| Engine Mount Replacement | $4,228 – $5,809 |
| General Diagnosis | $153 – $224 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Best & Worst Mercedes-Benz Metris Passenger Van Years
Best Mercedes-Benz Metris Passenger Van Years to Buy
Based on reliability index score2023
(Current Model)
2022
2021
Mercedes-Benz Metris Passenger Van Years to Avoid
Mercedes-Benz Metris Passenger Van Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2019 | 52/100 | Mixed |
| 2020 | 54/100 | Mixed |
| 2021 | 55/100 | Mixed |
| 2022 | 57/100 | Mixed |
| 2023 | 70/100 | Good |
Mercedes-Benz Metris Passenger Van Reliability Compared to Other Years
2023 Mercedes-Benz Metris Passenger Van Common Questions
10 questions from 2023 Mercedes-Benz Metris Passenger Van owners.
Parasitic voltage draw slk350 2007
Bought new amg h6 voltage drops to 12 in one c week More than a week
Speedometer not working
no movement ABS and ASR lights on Started today
Cam Magnet Leak
2008 Mercedes SL550. The right passenger side Cam magnet is leaking. What is the recommended repair for this? Acceleration More than a year
C300 Turn signal flashes 3 times then goes out dash says check left turn signal
Every time I start the car, the lights are fine and no messages in dash. As soon as I use the left turn signal, it flashes 3 times then goes out. Dash says check left turn signal. The same thing applies to one of the two front parking lights on each headlight unit (left and right) and and the left side indicator. I can drive all day with no problem but as soon as the automatic headlights come on the parking lights and side maker come on briefly then go out and I get messages for each on dash. Replaced both headlight/turn signal units and the exact same issue persists. Turn it off and it starts all over. Maybe unrelated but when I use rear defroster radio gets static; also volume knob in center dash is inconsistant but the volume buttons on the steering wheel work fine. More than a year
Exhaust sounds like a helicopter noise
Exhaust sounds like a helicopter noise
Frequently Asked Questions
Is the 2023 Mercedes-Benz Metris-Passenger-VAN reliable?
What are the most common problems with the 2023 Mercedes-Benz Metris-Passenger-VAN?
Does the 2023 Mercedes-Benz Metris-Passenger-VAN have any recalls?
Is the 2023 Mercedes-Benz Metris-Passenger-VAN better than the 2022?
Is the 2023 Mercedes-Benz Metris-Passenger-VAN the last of its generation?
Don’t buy a 2023 Mercedes-Benz Metris Passenger Van without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2023 Mercedes-Benz Metris Passenger Van
Of the four inputs behind this score, the 2023 Mercedes-Benz Metris Passenger Van does best on recall impact (100/100) and worst on repair costs (50/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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