Last updated: 2026-10-10
2022 Mercedes-Benz Metris Passenger Van Reliability Report
2022 Mercedes-Benz Metris-Passenger-VAN: mixed reliability, with fuel system recalls and owners waiting on unavailable repair parts.
Recalls
5
Complaints
9
Complaint Rate
N/A
Est. Repair Cost
$908
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Stronger than most scored years, but held back by three fuel system recalls and owners waiting on unavailable repair parts.
Top Issues to Watch
- FUEL SYSTEM (5)
- FUEL/PROPULSION SYSTEM (2)
- ELECTRICAL SYSTEM (1)
Generation & Refresh (US)
2022 is year 7 of the Third generation (W447).
- Redesigned for the 2016 model year.
- Well-established in its generation — most early issues should be resolved.
- A refresh arrives in 2024.
- 3rd generation Metris Passenger Van (US).
What this means for buyers
Well into the generation cycle — most design and manufacturing issues should be resolved by now.
2016: Third generation (W447) Launch
Generation start — new platform.
2022: This Model Year
2022 is year 7 of the Third generation (W447).
2024: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2022 Mercedes-Benz Metris Passenger Van?
Mixed is the fair verdict. Among the five scored model years, this one ranks among the stronger, yet it still has five recalls and nine owner complaints. The 2021 rates about the same and has seven recalls. The 2023 rates better, with no complaints and no recalls on file.
Fuel is the trouble area. Five complaints describe an engine that sputters, hesitates under acceleration, or slows without warning, sometimes at highway speed with no warning lights. Most of those owners are stuck waiting on a recall repair because dealers cannot get the part, and several have not had a failure yet. Two other owners report actual failures: a misfire traced to a failed low-pressure fuel pump, and fuel leaking from the upper fuel line at about 35k miles. Three of the five recalls cover the gasoline fuel system.
Before buying, check the recall status by VIN and ask for proof the fuel system repairs were done. If the part is still unavailable, the van may not be fixable yet. The 2023 is the cleaner alternative on paper.
Compared to the 2023 Mercedes-Benz Metris Passenger Van, which scored 13 points higher. See also the 2021 Mercedes-Benz Metris Passenger Van for an earlier comparison.
Pros
- +Low complaint frequency
- +Well-established generation
- +Only 9 complaints reported
Cons
- −Below-average reliability score
- −Moderate recall count
- −FUEL SYSTEM issues reported (5 complaints)
- −FUEL/PROPULSION SYSTEM: Two failures are reported (2 complaints)
Compare 2022 Mercedes-Benz Metris Passenger Van With
Common Problem Categories
Safety
LOW RISK- 5 manufacturer recalls issued
Other
HIGH RISK- FUEL SYSTEM (5)
- FUEL/PROPULSION SYSTEM (2)
Recall Overview
5
recalls on record
A moderate 5 recalls are on file for the 2022 Mercedes-Benz Metris Passenger Van. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.
NHTSA.gov →Complaint Breakdown
9
complaintsSafety Incidents
1
Crashes
0
Fires
0
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2022 Mercedes-Benz Metris Passenger Van Recall Details
5 recalls have been issued for the 2022 Mercedes-Benz Metris Passenger Van. All recall repairs are performed free of charge at authorized dealerships.
FUEL SYSTEM, GASOLINE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
FUEL SYSTEM, GASOLINE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
FUEL SYSTEM, GASOLINE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Buying a used 2022 Mercedes-Benz Metris Passenger Van? Check its history first
Fuel system problems lead owner complaints about the 2022 Mercedes-Benz Metris Passenger Van, and 5 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2022 Mercedes-Benz Metris Passenger Van NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 0.0%
Safety Technologies
Mercedes-Benz Metris Passenger VanRepair Costs & Maintenance
Maintenance Rating
2.5Maintenance rating: 2.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$908
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2022 Mercedes-Benz Metris Passenger Van Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Door Lock Actuator Replacement | $881 – $1,052 |
| Engine Mount Replacement | $926 – $1,211 |
| Liftgate Support Strut Replacement | $1,197 – $1,603 |
| Engine Mount Replacement | $787 – $1,072 |
| Air Bag Control Module Replacement | $422 – $479 |
| Power Seat Motor Replacement | $1,275 – $1,468 |
| AC Condenser Replacement | $1,485 – $1,770 |
| Gas Cap Replacement | $109 – $123 |
| Engine Mount Replacement | $4,228 – $5,809 |
| General Diagnosis | $153 – $224 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2022 Mercedes-Benz Metris Passenger Van.
Run the VIN through federal recall records and get dealer paperwork showing every open recall has been completed.
Accelerate firmly from a stop and at highway speed. Walk away if the engine hesitates, sputters, or loses power.
Scan for stored codes and pass on the van if it shows misfire codes such as P0300, P0301, or P0304.
Check that the check engine light comes on with the key and goes off once the engine starts.
Smell for fuel with the engine running, and look for wet spots around the upper fuel line.
Ask for service records showing any fuel pump or fuel line repairs and what was found.
2022 Mercedes-Benz Metris Passenger Van Common Problems by Component
9 owner complaints grouped by vehicle system.
FUEL SYSTEM
5 complaintsThe engine sputters, hesitates under acceleration, or slows down without warning, sometimes at highway speed and with no warning lights. Most of the 5 complaints, though, are about a recall repair that cannot be done because the part is not available. Dealers confirm the shortage, and owners say the wait has gone past a reasonable time. Several of these owners have not had a failure yet. Losing power at highway speed is a crash risk in traffic. The only mileage reported is very low, at 4,650 miles.
FUEL/PROPULSION SYSTEM
2 complaintsTwo failures are reported. In the first, the engine misfires and the check engine light comes on with random and cylinder-specific misfire codes. A mechanic traced it to low fuel pressure from a failed low-pressure fuel pump. Low fuel pressure can cause misfires and can stall the engine, which is risky in traffic. In the second, a dealer technician finds fuel leaking from the upper fuel line during routine service, at about 35k miles, even though the line looks to be in good condition.
UNKNOWN OR OTHER
1 complaintSafety-relatedVehicle moved away backwards after placing vehicle in park. Vehicle is in a repair shop in Calgary, Alberta, Canada. Driver's door, door frame, and rear door damage. After placing the vehicle in park following pulling the vehicle forward in drive, I stepped out of the driver's door and the vehicle began moving backwards. I was nearly injured as the open driver's door was bent 180 degrees around as it struck a building support column. I made it partially back into the vehicle, just clearing the door-column squeeze, one leg in and one leg still on the ground trying to get on the brake as I slide past the support column in the drivers foot well. I fell out once past the support column and the vehicle continued to travel backwards another 10 feet or so before striking a tree. The Mercedes Benz dealer in Calgary gave me a copy of a recall notice for Sprinter vans. The dealer informed me Sprinter vans apparently have the same shifter components as the Metris vans. The recall notice was for Sprinter roll-a-way situations following placing Sprinters in park, and do-not sell/drive orders were apparently issued. A police report was taken, but no one has inspected the issue or components. No symptoms or warnings were observed prior to the incident.
ELECTRICAL SYSTEM (1 complaints)
ELECTRICAL SYSTEM
1 complaintThe Audio30 multimedia system is so slow to respond it amkes driving the vehicle unsafe. Can this please be investigated.
Best & Worst Mercedes-Benz Metris Passenger Van Years
Best Mercedes-Benz Metris Passenger Van Years to Buy
Based on reliability index score2023
2022
(Current Model)
2021
Mercedes-Benz Metris Passenger Van Years to Avoid
Mercedes-Benz Metris Passenger Van Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2019 | 52/100 | Mixed |
| 2020 | 54/100 | Mixed |
| 2021 | 55/100 | Mixed |
| 2022 | 57/100 | Mixed |
| 2023 | 70/100 | Good |
Mercedes-Benz Metris Passenger Van Reliability Compared to Other Years
2022 Mercedes-Benz Metris Passenger Van Common Questions
10 questions from 2022 Mercedes-Benz Metris Passenger Van owners.
Parasitic voltage draw slk350 2007
Bought new amg h6 voltage drops to 12 in one c week More than a week
Speedometer not working
no movement ABS and ASR lights on Started today
Cam Magnet Leak
2008 Mercedes SL550. The right passenger side Cam magnet is leaking. What is the recommended repair for this? Acceleration More than a year
C300 Turn signal flashes 3 times then goes out dash says check left turn signal
Every time I start the car, the lights are fine and no messages in dash. As soon as I use the left turn signal, it flashes 3 times then goes out. Dash says check left turn signal. The same thing applies to one of the two front parking lights on each headlight unit (left and right) and and the left side indicator. I can drive all day with no problem but as soon as the automatic headlights come on the parking lights and side maker come on briefly then go out and I get messages for each on dash. Replaced both headlight/turn signal units and the exact same issue persists. Turn it off and it starts all over. Maybe unrelated but when I use rear defroster radio gets static; also volume knob in center dash is inconsistant but the volume buttons on the steering wheel work fine. More than a year
Exhaust sounds like a helicopter noise
Exhaust sounds like a helicopter noise
Frequently Asked Questions
Is the 2022 Mercedes-Benz Metris-Passenger-VAN reliable?
What are the most common problems with the 2022 Mercedes-Benz Metris-Passenger-VAN?
Does the 2022 Mercedes-Benz Metris-Passenger-VAN have fuel system problems?
What recalls does the 2022 Mercedes-Benz Metris-Passenger-VAN have?
Is the 2022 Mercedes-Benz Metris-Passenger-VAN better than the 2021 or 2023?
Don’t buy a 2022 Mercedes-Benz Metris Passenger Van without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2022 Mercedes-Benz Metris Passenger Van
Of the four inputs behind this score, the 2022 Mercedes-Benz Metris Passenger Van does best on recall impact (68/100) and worst on repair costs (50/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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