Last updated: 2026-03-10
2019 Mercedes-Benz Metris-Passenger-VAN Reliability Report
The 2019 Mercedes-Benz Metris-Passenger-VAN scores 52/100 ("Mixed"). With 12 recalls and 8 owner complaints, buyers should proceed with caution.
Recalls
12
Complaints
8
Complaint Rate
N/A
Est. Annual Cost
$908
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Mixed reliability — proceed with caution and budget for repairs.
Top Issues to Watch
- TIRES (3)
- WHEELS (2)
- ENGINE (1)
Generation & Refresh (US)
2019 is year 4 of the Third generation (W447).
- Redesigned for the 2016 model year.
- Well-established in its generation — most early issues should be resolved.
- A refresh arrives in 2024.
- 3rd generation Metris-Passenger-VAN (US).
What this means for buyers
Well into the generation cycle — most design and manufacturing issues should be resolved by now.
2016: Third generation (W447) Launch
Generation start — new platform.
2019: This Model Year
2019 is year 4 of the Third generation (W447).
2024: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2019 Mercedes-Benz Metris-Passenger-VAN?
The 2019 Mercedes-Benz Metris-Passenger-VAN scores 52/100 ("Mixed"). Buyers should proceed with caution. 2019 is year 4 of the Third generation (W447).
With 8 owner complaints and 12 recalls, the complaint volume is above average. Reported issues — particularly in tires (3) — can be costly to repair.
An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on tires (3) is essential before committing.
Compared to the 2020 Mercedes-Benz Metris-Passenger-VAN, which scored 2 points higher.
Pros
- +Low complaint frequency
- +Well-established generation
- +Only 8 complaints reported
Cons
- −Below-average reliability score
- −Above-average recall count
- −TIRES: Owners of the 2019 Mercedes-Benz Metris-Passenger-VAN report issues related to... (3 complaints)
- −WHEELS: Issues related to an unresolved recall concerning a sticker on the 2019... (2 complaints)
Compare 2019 Mercedes-Benz Metris-Passenger-VAN With
Common Problem Categories
Safety
LOW RISK- 12 manufacturer recalls issued
Other
HIGH RISK- TIRES (3)
- WHEELS (2)
Recall Overview
12
recalls on record
The 2019 Mercedes-Benz Metris-Passenger-VAN has 12 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
8
complaintsSafety Incidents
0
Crashes
0
Fires
0
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2019 Mercedes-Benz Metris-Passenger-VAN Recall Details
12 recalls have been issued for the 2019 Mercedes-Benz Metris-Passenger-VAN. All recall repairs are performed free of charge at authorized dealerships.
UNKNOWN OR OTHER
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
STEERING
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Consequence
An unexpected loss of power steering assist can increase the risk of crash.
Remedy
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
EQUIPMENT
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
Consequence
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Showing 10 of 12 recalls. View all on NHTSA.gov →
2019 Mercedes-Benz Metris-Passenger-VAN NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 0.0%
Safety Technologies
Mercedes-Benz Metris-Passenger-VAN Repair Costs & Maintenance
Maintenance Rating
2.5Maintenance rating: 2.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$908
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2019 Mercedes-Benz Metris-Passenger-VAN Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Door Lock Actuator Replacement | $881 – $1,052 |
| Engine Mount Replacement | $926 – $1,211 |
| Liftgate Support Strut Replacement | $1,197 – $1,603 |
| Engine Mount Replacement | $787 – $1,072 |
| Air Bag Control Module Replacement | $422 – $479 |
| Power Seat Motor Replacement | $1,275 – $1,468 |
| AC Condenser Replacement | $1,485 – $1,770 |
| Gas Cap Replacement | $109 – $123 |
| Engine Mount Replacement | $4,228 – $5,809 |
| General Diagnosis | $153 – $224 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2019 Mercedes-Benz Metris-Passenger-VAN.
Inspect PCV system for leaks or damage
Verify completion of tire-related recall repair
Check for premature tire treadwear
Ensure VIN plate is intact and undamaged
Test crosswind assist functionality in various conditions
Confirm availability of replacement parts for active recalls
Buying a 2019 Metris-Passenger-VAN? Check Its History First
Every 2019 Mercedes-Benz Metris-Passenger-VAN has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
2019 Mercedes-Benz Metris-Passenger-VAN Common Problems by Component
8 owner complaints grouped by vehicle system.
TIRES
3 complaintsOwners of the 2019 Mercedes-Benz Metris-Passenger-VAN report issues related to tire performance and recall delays. One owner describes a blowout of the rear driver's side tire at approximately 70 MPH, leading to the replacement of all original tires due to premature treadwear, occurring around 23,000 miles. Additionally, multiple owners mention receiving notifications for a tire-related recall but express frustration over the unavailability of parts needed for the repair, with no failures experienced yet. These reports highlight concerns about tire durability and the timeliness of recall repairs, which potential buyers should consider when evaluating this vehicle.
WHEELS
2 complaintsOwners report issues related to an unresolved recall concerning a sticker on the 2019 Mercedes-Benz Metris-Passenger-VAN. Complaints frequently mention the recall's impact on vehicle usability, with one owner noting that their van was delisted from a rental platform, resulting in financial losses. Additionally, there are reports of a damaged VIN plate, which occurred during windshield replacement and has not been promptly replaced, complicating the sale of the vehicle. These issues do not indicate immediate safety implications like crashes or loss of control, but they do affect the vehicle's operational and resale potential. No specific mileage range is noted in these complaints.
ENGINE
1 complaintA check engine light on a Mercedes-Benz Metris, accompanied by a P052E code, often indicates a problem with the Positive Crankcase Ventilation (PCV) system, specifically the PCV regulator valve or its associated components. This code signals that the Powertrain Control Module (PCM) has detected an issue with the crankcase pressure, suggesting a malfunction in the PCV system's ability to regulate pressure.
FUEL/PROPULSION SYSTEM (1 complaints)
FUEL/PROPULSION SYSTEM
1 complaintThe pressure relief valve part on our Mercedes van is causing a check engine light to go off with code P052E. It's a known issue on several MB models (GLB, C300, etc.) that this original part wears out and can potentially cause an under-hood fire if oil gets clogged up in the components. To my knowledge there is no routine maintenance that we missed that would be causing this issue. MB has since released a new style of PCV part with insulation wrapped around the hose to prevent condensation build up. It's not possible to get the original stye of that part that is installed on our van anymore because Mercedes knows the part is poorly constructed and will fail. It's a costly and laborious repair (5-7 hrs), yet it seems like they already know it's a widespread and serious safety issue, however there is no recall on it on the 2019 Mercedes Metris as of now.
SERVICE BRAKES (1 complaints)
SERVICE BRAKES
1 complaintTHIS VEHICLE IS EQUIPPED WITH ELECTRONICS STABILITY CONTROL (ESC) WHICH INCLUDES CROSSWIND ASSIST. THE CROSSWIND ASSIST IS THE SOURCE OF THE SAFETY PROBLEM. The crosswind assist will engage in strong crosswinds and in certain road conditions such as a dip in the road or an off camber dip it immediately brake one side or the other causing the vehicle to quickly and unexpectedly lurch to one side or the other. I've experienced this multiple times and it has the potential for causing serious accidents. I communicated this complaint to my Mercedes service tech. It is a known problem on both Metris and Sprinter vans. It cannot be disabled from ESC. I was shocked to find out this has been reported to Mercedes multiple times and there has been no corrective action. If this defect has not killed anyone yet (that we know of) it certainly will. Even though there are not that many Merceds vans on the road in the US this problem is very serious and needs to be addressed quickly. Please update me on this problem as soon as possible. I am very uncomfortable driving this vehicle in its current condition.
When Do 2019 Mercedes-Benz Metris-Passenger-VAN Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Mercedes-Benz Metris-Passenger-VAN Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Mercedes-Benz Metris-Passenger-VAN Years to Buy
Based on reliability index scoreThe best Mercedes-Benz Metris-Passenger-VAN year is 2023 with a reliability score of 70/100, rated good. Other strong picks include 2022 (57/100) and 2021 (55/100).
Mercedes-Benz Metris-Passenger-VAN Years to Avoid
The worst Mercedes-Benz Metris-Passenger-VAN year is 2019 with a score of 52/100, primarily due to tires (3) issues.
2019
(Current Model)
Mercedes-Benz Metris-Passenger-VAN Reliability Score Trend
Mercedes-Benz Metris-Passenger-VAN reliability has improved in recent years, with newer models scoring an average of 61/100 compared to 53/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2019 | 52/100 | Mixed |
| 2020 | 54/100 | Mixed |
| 2021 | 55/100 | Mixed |
| 2022 | 57/100 | Mixed |
| 2023 | 70/100 | Good |
Mercedes-Benz Metris-Passenger-VAN Reliability Compared to Other Years
2019 Mercedes-Benz Metris-Passenger-VAN Common Questions
10 questions from 2019 Mercedes-Benz Metris-Passenger-VAN owners.
Parasitic voltage draw slk350 2007
Bought new amg h6 voltage drops to 12 in one c week More than a week
Speedometer not working
no movement ABS and ASR lights on Started today
Cam Magnet Leak
2008 Mercedes SL550. The right passenger side Cam magnet is leaking. What is the recommended repair for this? Acceleration More than a year
C300 Turn signal flashes 3 times then goes out dash says check left turn signal
Every time I start the car, the lights are fine and no messages in dash. As soon as I use the left turn signal, it flashes 3 times then goes out. Dash says check left turn signal. The same thing applies to one of the two front parking lights on each headlight unit (left and right) and and the left side indicator. I can drive all day with no problem but as soon as the automatic headlights come on the parking lights and side maker come on briefly then go out and I get messages for each on dash. Replaced both headlight/turn signal units and the exact same issue persists. Turn it off and it starts all over. Maybe unrelated but when I use rear defroster radio gets static; also volume knob in center dash is inconsistant but the volume buttons on the steering wheel work fine. More than a year
Exhaust sounds like a helicopter noise
Exhaust sounds like a helicopter noise
Frequently Asked Questions
Is the 2019 Mercedes-Benz Metris-Passenger-VAN reliable?
What are the most common problems with the 2019 Mercedes-Benz Metris-Passenger-VAN?
How many recalls does the 2019 Mercedes-Benz Metris-Passenger-VAN have?
Is the 2019 Mercedes-Benz Metris-Passenger-VAN expensive to maintain?
Don’t buy a 2019 Mercedes-Benz Metris-Passenger-VAN without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
Look Up a VIN →How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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