Last updated: 2026-10-10

Chrysler Voyager vs Mercedes-Benz Metris Passenger Van: Reliability Compared

Reliability favors the Chrysler Voyager over the Mercedes-Benz Metris-Passenger-VAN by a wide margin. Recalls run 20 to 32. Many Metris owners also describe recall repairs stalled by missing parts. The Voyager's complaints describe real faults, but its overall standing is good.

How Do the Chrysler Voyager and Mercedes-Benz Metris Passenger Van Generations Compare?

Sixth-generation status defines the Voyager, a generation that began with the 2020 model year and received a refresh for 2022. That puts the weakest years in the data, 2022 and 2023, in the refreshed run, so a shopper should not assume the update fixed things. The Metris belongs to its third generation (W447), which covered US model years 2016 to 2023. A facelift followed for 2024. Every Metris year in this comparison falls inside that one generation, so used buyers are choosing among vans from before the facelift.

Verdict

The Chrysler Voyager is more reliable than the Mercedes-Benz Metris Passenger Van, scoring 75/100 vs 58/100.

Reliability clearly favors the Chrysler Voyager, and the gap is large. Federal recall records show 20 recalls across seven Voyager model years, against 32 across five for the Metris. Complaint counts are close, but many Metris filings are about recall repairs that could not be done because parts were short. The Voyager is not trouble-free, since its complaints describe real failures, yet its overall standing is good while the Metris sits at mixed.

Key Differences

  1. 1Chrysler Voyager scores 17 points higher in reliability
  2. 2Chrysler Voyager has 12 fewer total recalls
  3. 3Chrysler Voyager has 0.1 fewer complaints per 10k sold

Category Scoreboard

3Chrysler Voyager
—
0Mercedes-Benz Metris Passenger Van
Reliability ScoreTotal RecallsComplaint Rate

Chrysler Voyager vs Mercedes-Benz Metris Passenger Van: Which Is More Reliable?

Chrysler Voyager vs Mercedes-Benz Metris Passenger Van at-a-glance reliability comparison
MetricChrysler VoyagerMercedes-Benz Metris Passenger Van
Reliability Score75/10058/100
Years Tracked75
Total Recalls2032
Complaints per 10k Sold0.40.5
Year Wins31

What Are the Common Problems With the Chrysler Voyager and Mercedes-Benz Metris Passenger Van?

Real breakdowns dominate the Voyager's record: loss of acceleration with start/stop faults, batteries failing again within a year, steering that sticks on slow right turns, and engines leaking coolant and oil, including a blown head gasket. Metris complaints center on recall waits for fuel system, wheel and tire repairs when parts were unavailable. Both vans have crash-linked steering reports. The Metris adds a rear tire blowout at highway speed and power steering assist that cuts out with no warning. The Voyager adds stalling at speed.

Chrysler Voyager vs Mercedes-Benz Metris Passenger Van common problem areas comparison
ComponentChrysler VoyagerMercedes-Benz Metris Passenger Van
ELECTRICAL SYSTEM0.1Very Low—None
STEERING0.1Very Low—None
ENGINE0.1Very Low—None
FUEL SYSTEM—None0.1Very Low
WHEELS—None0.1Very Low
TIRES—None0.1Very Low
POWER TRAIN—None—None
UNKNOWN OR OTHER—None—None
FUEL/PROPULSION SYSTEM—None—None

Complaints per 10,000 units sold, aggregated across all tracked model years from NHTSA owner reports.

How Does Chrysler Voyager vs Mercedes-Benz Metris Passenger Van Reliability Compare by Year?

Chrysler Voyager vs Mercedes-Benz Metris Passenger Van year-by-year reliability scores
YearChrysler VoyagerMercedes-Benz Metris Passenger VanEdge
202368/1006R / 2C70/1000R / 0CMercedes-Benz Metris Passenger Van
202270/1004R / 4C57/1005R / 9CChrysler Voyager
202174/1002R / 14C55/1007R / 1CChrysler Voyager
202077/1001R / 10C54/1008R / 7CChrysler Voyager

Best years to cross-shop: The 2020 Chrysler Voyager scored 77/100 and the 2023 Mercedes-Benz Metris Passenger Van scored 70/100 — the strongest shared model years that have been on the road for at least two years, where available.

Who Should Buy the Chrysler Voyager vs the Mercedes-Benz Metris Passenger Van?

Pick the Voyager if you want the better overall record and fewer open-recall headaches. Among its model years, 2020 is one of the strongest, while 2023 and 2022 are the weakest, so inspect those two more closely. Treat 2026 with caution rather than as a pick, since a new year has had little time to collect complaints. Ask about battery history, steering that sticks on right turns, and any coolant or oil loss. Pick the Metris if you have a reason to want it and will check its recall status first. The 2023 and 2022 years are its strongest, and 2019 and 2020 are its weakest. Run the VIN for open recalls before you buy, because owners described unrepaired fuel, wheel and tire recalls that could keep a van off rental platforms and make it harder to sell. Also ask whether the power steering has ever shown a malfunction message.

Chrysler Voyager vs Mercedes-Benz Metris Passenger Van: Common Questions

Is the Chrysler Voyager more reliable than the Mercedes-Benz Metris-Passenger-VAN?
Yes, by a large gap. The Voyager's standing is good and the Metris's is mixed. The Voyager has fewer recalls, 20 against 32. Its complaints describe real faults like batteries, steering and engine leaks, but the Metris record adds open-recall trouble on top of its own failures.
Which has more recalls, the Voyager or the Metris?
The Metris has more. Federal recall records show 32 recalls across five Metris model years, compared with 20 across seven Voyager model years. Metris owners also reported that fuel, wheel and tire recall repairs could not be finished because parts were unavailable.
Which model years of the Metris should I avoid?
Be most careful with 2019 and 2020, which are the weakest years in the data. The 2022 and 2023 vans are the strongest. Whatever the year, run the VIN for open recalls first, since owners reported long waits for parts.
What are the common problems with the Chrysler Voyager?
Electrical faults lead with 6 complaints, including loss of acceleration, start/stop failures and batteries failing within a year. Steering follows with 5, mostly sticking on slow right turns. Engine complaints include coolant and oil leaks, a blown head gasket, and stalling at speed.
Does the Metris have a steering or tire safety problem?
Yes, both appear in owner complaints. Two filings describe power steering assist cutting out with a malfunction message and no earlier warning, once at highway speed. One reports a rear tire blowout at highway speed. Other tire complaints were about recall parts being unavailable.

Decided between Chrysler Voyager and Mercedes-Benz Metris Passenger Van? Run a VIN check before you buy — uncover hidden accidents, title issues, and open recalls.

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How we score the Chrysler Voyager and Mercedes-Benz Metris Passenger Van

Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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