2024 Ford Edge Reliability Report

The transmission engages gears unexpectedly or refuses to engage them. Reports include the vehicle slipping into reverse by itself at low speed and hitting a garage door, and rolling forward on a hill after being shifted into reverse. Another warns that the gear will engage at low speed and blocks reverse until the car is restarted. One complaint describes shuddering and refusal to go into gear. These incidents happen in driveways and parking areas, where unintended movement can cause damage or injury. One report gives about 3,000 miles.

Crashes end without air bag deployment in all 3 reports here. In a multi-vehicle crash, the driver's front air bag stays folded and the driver suffers leg, back, neck, and abdomen injuries. Another complaint describes a low-speed impact on the passenger side that leaves the vehicle unrepairable with no air bags deployed. A third involves reported sudden acceleration into a storefront, with the forward collision warning also not activating. None of these reports identify a cause.

The front head restraints tilt so far forward that they push the occupant's head toward the chest, and a dealer says this is how the seat is built. The driver's power seat motor grinds and vibrates when it moves, but the dealer finds no fault codes and makes no repair. In another report the rear bench seatback wiggles enough that the owner will not install a child seat on it. One of these problems appears at about 2,000 miles. None of the reports involves a crash.

Power steering cuts out or the wheel locks, which makes the car very hard to turn. One failure happens on the expressway, with a steering warning and other alerts on the dash. The dealer calls it a software problem and resets the system. Another report describes the steering locking at intersections and nearly causing a crash. Both describe a sudden loss of steering assist while the car is moving, which is a clear loss-of-control risk.

The backup camera image is dim and unclear in daylight and at night, starting when the car is new. One report notes the problem at 850 miles. Another complaint describes the right rear taillight assembly falling out of the car on the interstate for no apparent reason. Neither report involves a crash, but a dim camera image makes reversing harder, especially after dark.

The liftgate opens or closes without being asked to. Brushing the bumper while washing the car makes it open, and it closes on a person loading groceries. A separate report describes a rear hatch that does not latch securely. The dealer reproduces that fault but blames uneven ground. In both cases dealers say the vehicle works as designed and make no repair. These reports come at roughly 5,996 and 7,000 miles.

The hands-free liftgate closes on people while they load cargo, hitting heads, shoulders, and backs. Owners say the foot sensor is too sensitive and triggers when their feet stray under the bumper during loading. They also say the closing tone is too quiet to hear over outside noise. One complaint reports a bruise. When dealers check the sensors, they find nothing wrong. Owners worry that a child climbing into the cargo area could be seriously hurt.