Last updated: 2026-05-15

Mercedes-Benz vs Toyota: Which Make Is More Reliable?

Comparing Mercedes-Benz and Toyota on reliability? This page compares their scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs across every model we track.

Toyota currently leads with an average score of 75/100 compared to 58/100. Scroll down for the full breakdown.

Is Mercedes-Benz More Reliable Than Toyota?

MetricMercedes-BenzToyota
Avg Reliability Score58/10075/100
Models Tracked916
Avg Recalls per Model21028
Avg Complaints per Model634690
Avg Annual Repair Cost$807/yr$473/yr

Mercedes-Benz Models

9 models ranked by reliability

GLC68
GLE68
EQE59
EQS52
CLA46
Excellent Good Mixed Risky

Toyota Models

16 models ranked by reliability

Excellent Good Mixed Risky

Mercedes-Benz vs Toyota: The Verdict

If reliability is your priority, Toyota makes a stronger case than Mercedes-Benz by a wide margin. The overall picture: Mercedes-Benz scores 58/100 across 9 models, while Toyota comes in at 75/100 across 16 models — all data-driven, no bias.

On the cost front, Toyota is cheaper to maintain at $473/year versus $807/year. Over 5 years, that's roughly $1670 in savings. The repair cost gap might seem small year-to-year, but over a typical 5-year ownership period it compounds into meaningful savings for Toyota owners.

Where Mercedes-Benz and Toyota Differ Most

Our reliability score is built from four weighted components. Here's how each make performs in each area:

ComponentWeightMercedes-BenzToyota
Complaint Severity

Owner complaints weighted by component severity

35%
60/100Good
67/100Good
Repair Costs

Annual maintenance and repair expenses

30%
54/100Mixed
78/100Good
Recall Impact

Safety recalls weighted by severity (park-it, park-outside)

20%
52/100Mixed
77/100Good
Issue Diversity

How many different systems have reported problems

15%
79/100Good
82/100Excellent

Dig into the components and recall impact stands out — Toyota outscores by 25 points there, which carries significant weight in the final number.

Mercedes-Benz vs Toyota: Strengths and Weaknesses

Mercedes-Benz

Strengths

  • Above-average reliability (58/100 average)
  • Focused issue profile — problems concentrated in fewer areas
  • Reliability trending upward in recent model years
  • Below-average repair frequency

Weaknesses

  • High maintenance costs ($807/year avg)
  • 7 of 9 models rated Mixed or Poor
  • 79 fire-related complaints across lineup

Toyota

Strengths

  • Strong overall reliability (75/100 average)
  • Minimal recall impact — fewer safety-critical recalls
  • Focused issue profile — problems concentrated in fewer areas
  • Very affordable maintenance ($473/year avg)
  • Reliability trending upward in recent model years
  • 16 of 16 models rated Good or Excellent
  • Below-average repair frequency

Weaknesses

  • 93 fire-related complaints across lineup
  • Above-average repair severity when issues occur

How Reliable Are Mercedes-Benz and Toyota Lineups?

Distribution of model reliability ratings across each make's lineup:

Mercedes-Benz

Excellent (80+)0 models
Good (60–79)2 models
Mixed (40–59)7 models
Poor (0–39)0 models

Toyota

Excellent (80+)3 models
Good (60–79)13 models
Mixed (40–59)0 models
Poor (0–39)0 models

Which Make Is Cheaper to Maintain: Mercedes-Benz or Toyota?

Based on independent repair cost data, Toyota is cheaper to maintain at an average of $473/year compared to $807/year for Mercedes-Benz. That's a difference of $334/year, which adds up significantly over the life of the vehicle.

Toyota Repair Cost Range

$362 – $606/yr

Average: $473/yr

Mercedes-Benz vs Toyota Reliability by Vehicle Type

How the two makes compare within each vehicle category they both compete in:

CategoryMercedes-BenzToyotaWinner
Sedans(6 vs 5 models)54/10077/100Toyota
SUVs(2 vs 7 models)68/10077/100Toyota

Toyota wins 2 out of 2 shared categories.

Common Problems: Mercedes-Benz vs Toyota

Top complaint categories from NHTSA owner reports, showing what drivers report most frequently for each make:

ComponentMercedes-BenzToyota
ELECTRICAL SYSTEM23%82613%1,214
POWER TRAIN11%38117%1,593
UNKNOWN OR OTHER16%55914%1,321
ENGINE15%55210%965
AIR BAGS3%1129%890
SERVICE BRAKES5%1728%792
STEERING7%2456%555
FUEL/PROPULSION SYSTEM1%338%740
STRUCTURE4%1424%355
FUEL SYSTEM3%1242%180

Percentage of total complaints. Raw complaint count shown below. Based on NHTSA owner reports across all tracked model years.

Mercedes-Benz vs Toyota Complaint Severity: Crashes, Fires, and Injuries

Across all tracked models, Mercedes-Benz owners reported 234 crash-related, 79 fire-related, and 237 injury-related complaints to NHTSA. Toyota owners reported 672 crash-related, 93 fire-related, and 611 injury-related complaints. Mercedes-Benz has fewer severe incident reports overall. These counts reflect owner-reported incidents and don't establish causation — but they're a useful signal for comparing safety profiles.

Mercedes-Benz

234

Crash reports

79

Fire reports

237

Injury reports

Toyota

672

Crash reports

93

Fire reports

611

Injury reports

Every Mercedes-Benz and Toyota Model Ranked

All tracked models ranked by average reliability score. Click any model for detailed year-by-year data.

Mercedes-Benz vs Toyota Reliability Trend by Year

Average reliability score for each model year, showing how quality has trended over time:

Mercedes-Benz's reliability is improving — recent model years average 62/100, up from earlier years. Toyota's reliability is improving — recent model years average 77/100.

Both makes are trending improving in recent model years — neither is pulling away.

Model YearMercedes-BenzToyotaEdge
202578/100
202461/100(8)75/100(16)Toyota
202362/100(7)75/100(15)Toyota
202257/100(8)75/100(13)Toyota
202156/100(7)76/100(11)Toyota
202056/100(7)73/100(10)Toyota
201956/100(7)70/100(9)Toyota
201856/100(6)71/100(9)Toyota

Number in parentheses = models tracked for that year. Scores are averages across all tracked models.

Mercedes-Benz vs Toyota: Head-to-Head Model Matchups

These are direct competitor models between Mercedes-Benz and Toyota. Click any matchup for a detailed model-vs-model reliability comparison:

The Bottom Line: Mercedes-Benz or Toyota?

The numbers make a strong case for Toyota — this is one of the larger make-level gaps in our database.

If you want the single most reliable option: the Toyota Crown leads both lineups with a score of 84/100.

Budget-conscious buyers should note that Toyota costs less to maintain — $473/year vs $807/year. Over a typical 5-year ownership period, that adds up to roughly $1670 in savings.

All scores are based on NHTSA recall and complaint data combined with independent repair cost databases. Check individual model pages for year-specific reliability data before making a final decision.

Mercedes-Benz vs Toyota: Common Questions

Is Mercedes-Benz more reliable than Toyota?
Based on our data, Toyota is more reliable overall with an average reliability score of 75/100 compared to 58/100. That's a meaningful difference worth weighing in your decision.
Which is cheaper to maintain, Mercedes-Benz or Toyota?
Based on independent repair cost estimates, Toyota is cheaper to maintain at an average of $473/year compared to $807/year for Mercedes-Benz.
Which make has more recalls, Mercedes-Benz or Toyota?
On a per-model average, Mercedes-Benz has more recalls (~210 per model) compared to Toyota (~28 per model). More recalls don't always mean worse reliability — many are minor or preventative.
What are the most reliable models from Mercedes-Benz and Toyota?
The most reliable Mercedes-Benz model is the GLC (avg score: 68/100), while the most reliable Toyota model is the Crown (avg score: 84/100).
What are the least reliable models from Mercedes-Benz and Toyota?
The least reliable Mercedes-Benz model is the CLA (avg score: 46/100), while the least reliable Toyota model is the Tacoma (avg score: 63/100). Check individual model pages for year-specific data before ruling these out.
What are the most common problems with Mercedes-Benz and Toyota vehicles?
The most frequently reported issue for Mercedes-Benz is electrical system (23% of complaints), while for Toyota it's power train (17% of complaints). These are based on NHTSA owner complaint data across all tracked models.
Which make has more reliable models overall, Mercedes-Benz or Toyota?
Toyota has a higher proportion of models scoring "good" or "excellent." Mercedes-Benz has 0 excellent and 2 good-rated models out of 9, while Toyota has 3 excellent and 13 good-rated models out of 16.
How many Mercedes-Benz and Toyota models does Auto Reliability Index track?
We track 9 Mercedes-Benz models across 7 model years and 16 Toyota models across 8 model years. Scores are based on NHTSA recalls, owner complaints, and independent repair cost data.
Which make has fewer owner complaints, Mercedes-Benz or Toyota?
On a per-model average, Mercedes-Benz has fewer owner complaints (~634 per model) compared to Toyota (~690 per model). Note that models with higher sales naturally generate more complaints.
Are Mercedes-Benz and Toyota getting more or less reliable?
Based on recent model year data, Mercedes-Benz reliability is improving while Toyota reliability is improving. We compare average scores across the most recent 3 model years to determine the trend direction.
Which is better for a first-time car buyer, Mercedes-Benz or Toyota?
For first-time buyers prioritizing reliability, Toyota has a slight edge with its higher average score. However, specific model choice matters more than make — check individual model pages for the best options in your budget and vehicle type.
Which make has fewer safety-related complaints, Mercedes-Benz or Toyota?
Mercedes-Benz has fewer owner-reported crashes, fires, and injuries in our database. Mercedes-Benz has 234 crash reports, 79 fire reports, and 237 injury reports. Toyota has 672 crash, 93 fire, and 611 injury reports. Note that complaint volume correlates with sales volume.

Comparing Mercedes-Benz vs Toyota? Run a VIN check on any specific vehicle before you buy — uncover hidden accidents, title issues, and open recalls.

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How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.