Last updated: 2026-03-04

2024 Toyota Highlander Reliability Score & Common Problems
The 2024 Toyota Highlander scores 67/100 ("Good"). With 16 recalls and 198 owner complaints, reliability is acceptable but not class-leading.
2024 is year 5 of the Fourth generation (XU70).
Recalls
16
Complaints
198
Complaint Rate
22.1
per 10k sold
Above avgEst. Annual Cost
$489
Below avgMajor Repair Risk
13%
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
16 recalls on record
Generation & Refresh (US)
2024 is year 5 of the Fourth generation (XU70).
- Redesigned for the 2020 model year.
- Well-established in its generation — most early issues should be resolved.
- 4th generation Highlander (US).
What this means for buyers
Well into the generation cycle — most design and manufacturing issues should be resolved by now.
Fourth generation (XU70)
Should You Buy the 2024 Toyota Highlander?
The 2024 Toyota Highlander scores 67/100 ("Good"), placing it in acceptable but not class-leading territory. 2024 is year 5 of the Fourth generation (XU70).
Its complaint rate (22.1 per 10k sold) is above the SUV segment average of 8.2. The most common reports involve unknown or other (43).
A pre-purchase inspection is recommended for used examples, with particular attention to unknown or other (43). An extended warranty may provide additional peace of mind.
Compared to the 2025 Toyota Highlander, which scored 9 points higher. See also the 2023 Toyota Highlander for an earlier comparison.
Pros
- Acceptable reliability score
- $84 cheaper to maintain than avg midsize SUVs
- Infrequent unscheduled repairs
- Low major repair risk (13%)
Cons
- Above-average recall count
- Above-average complaint rate for SUV
- UNKNOWN OR OTHER issues reported (43 complaints)
Compare 2024 Toyota Highlander With
2024 Volkswagen Atlas
Score: 54/100
2024 Mazda CX-90
Score: 38/100
2024 Nissan Pathfinder
Score: 74/100
2024 Hyundai Palisade
Score: 63/100
2024 Toyota Grand Highlander
Score: 69/100
Common Problem Categories
Safety
- 16 manufacturer recalls issued
Other
- UNKNOWN OR OTHER (43)
- POWER TRAIN (28)
- AIR BAGS (27)
- ELECTRICAL SYSTEM (18)
- FUEL/PROPULSION SYSTEM (14)
- VEHICLE SPEED CONTROL (12)
- SUSPENSION (11)
- STRUCTURE (10)
- SERVICE BRAKES (6)
- STEERING (6)
- ENGINE (5)
- VISIBILITY (4)
- FUEL SYSTEM (4)
- VISIBILITY/WIPER (3)
- SEATS (2)
- LANE DEPARTURE (1)
- LATCHES/LOCKS/LINKAGES (1)
- SEAT BELTS (1)
- BACK OVER PREVENTION (1)
- EQUIPMENT (1)
Recall Overview
16
recalls on record
The 2024 Toyota Highlander has 16 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
22.1
per 10k soldSegment avg: 8.2
Safety Incidents
Crashes
5
Fires
1
Injuries
6
Deaths
1
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Toyota Highlander Recall Details
16 recalls have been issued for the 2024 Toyota Highlander. All recall repairs are performed free of charge at authorized dealerships.
SEAT BELTS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
Consequence
A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.
Remedy
Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.
BACK OVER PREVENTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
EQUIPMENT
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
2024 Toyota Highlander NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 16.9%
Safety Technologies
HEV Powertrain
Rollover risk: 16.9%
Safety Technologies
Toyota Highlander Repair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$489
vs $573 avg for midsize SUVs
vs $652 avg for all vehicles
Repair Frequency
0.3
unscheduled repair visits per year
Severe Repair Probability
13%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
When Buying a Used 2024 Toyota Highlander
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Test brakes for lurching or pulsing at low speeds
- Inspect for CV axle clicking or popping noises when turning
- Verify fuel tank fills to capacity and check for gasoline odor
- Test acceleration from a stop for hesitation or delay
- Check infotainment system for pop-up ads interfering with use
- Ensure instrument cluster and infotainment screen function properly
- Inspect sunroof for signs of stress or potential shattering
Check Any 2024 Toyota Highlander's History Before You Buy
Reliability scores tell you what to expect from the 2024 Highlander in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Toyota Highlander with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2024 Toyota Highlander Common Problems by Component
198 owner complaints grouped by vehicle system.
UNKNOWN OR OTHER
43 complaintsSafety-relatedOwners of the 2024 Toyota Highlander frequently report issues with the vehicle's infotainment system, with recurring pop-up ads for Toyota's Drive Connect interfering with the usage of Apple CarPlay. Complaints also commonly mention problems with acceleration, such as the vehicle hesitating or stalling when attempting to accelerate from a stop, often occurring at low mileages around 8,500 miles. Additionally, there are reports of the sunroof glass spontaneously shattering while driving, and a significant number of complaints involve gasoline odors inside the vehicle. Safety implications are notable, with two complaints involving crashes, one involving a fire, and two injuries reported, highlighting concerns about the vehicle's reliability and safety during operation.
POWER TRAIN
28 complaintsOwners of the 2024 Toyota Highlander frequently report issues with the powertrain, particularly concerning acceleration and axle performance. Complaints often describe the vehicle failing to accelerate from a stop, with symptoms such as hesitation, sluggishness, and unexpected surges, which are particularly noted in high-temperature conditions or when the A/C is running. These issues are commonly reported around the 20,000 to 50,000-mile range. Additionally, multiple owners mention recurring rotational clicking noises and vibrations related to the front axles, even after repairs under a technical service bulletin. Safety implications are notable, as several owners describe near-miss scenarios where the vehicle's failure to accelerate could lead to potential collisions. These patterns provide valuable insights for prospective buyers considering the reliability of this model.
AIR BAGS
27 complaintsSafety-relatedOwners of the 2024 Toyota Highlander frequently report issues related to an airbag recall, specifically concerning the unavailability of parts needed for the repair. Complaints consistently mention that the airbag recall repair is delayed, with some owners waiting several months without a remedy. The recall affects the curtain shield airbags, which may not deploy correctly during certain crashes, posing a potential safety risk. One complaint involves an injury related to this issue, highlighting the potential severity. Owners express frustration with the lack of communication and resolution from both dealers and the manufacturer, indicating a pattern of prolonged wait times for recall completion.
ELECTRICAL SYSTEM (18 complaints)
ELECTRICAL SYSTEM
18 complaintsSafety-relatedOwners of the 2024 Toyota Highlander frequently report issues with the electrical system, particularly concerning the instrument cluster and infotainment screen failures. Common symptoms include the instrument panel failing to display critical information, center screens blacking out, and inaccurate GPS navigation. These issues often occur at various mileage points, with some complaints noting problems as early as 1,000 miles. One complaint involves a crash due to an uncontrollable surge, highlighting potential safety concerns. Used car buyers should be aware of these electrical issues, especially since some complaints mention extended repair times due to parts unavailability.
FUEL/PROPULSION SYSTEM (14 complaints)
FUEL/PROPULSION SYSTEM
14 complaintsOwners of the 2024 Toyota Highlander commonly report issues with the fuel system, particularly related to the fuel tank not filling to its stated capacity. Complaints frequently mention that the vehicle's fuel tank, advertised as holding around 17 gallons, only accepts 11 to 14 gallons even when the gauge indicates empty. This discrepancy leads to reduced driving range, often around 230-340 miles per fill-up, contrary to the expected 400+ miles. Additionally, multiple owners describe a strong gasoline odor, particularly after driving in hot weather, with some expressing concern about potential safety hazards such as fuel vapors in enclosed spaces like garages. These issues are noted across various mileage ranges and suggest a consistent pattern among new Highlander models.
VEHICLE SPEED CONTROL (12 complaints)
VEHICLE SPEED CONTROL
12 complaintsOwners report that the 2024 Toyota Highlander experiences significant acceleration delays, particularly from a complete stop, with many describing a 2-5 second hesitation before the vehicle responds to the accelerator pedal. This issue frequently occurs in vehicles with less than 9,000 miles and is often described as a "dead pedal" situation where the engine fails to rev or engage. Complaints also mention instances of sudden, excessive acceleration following the initial delay, sometimes leading to near-miss accidents or loss of control. These symptoms pose safety risks, especially in traffic or when crossing intersections, as the vehicle's unpredictable response can leave drivers vulnerable. Multiple attempts at dealership repairs, including software updates, have been reported as ineffective in resolving the issue.
SUSPENSION (11 complaints)
SUSPENSION
11 complaintsOwners report two primary issues with the 2024 Toyota Highlander's suspension. The first issue involves a popping or clicking noise when turning, often linked to faulty CV axles. This problem sometimes emerges as early as 2,162 miles, with multiple reports of axle replacements needed. The second issue is a low-frequency cabin noise described as a "boom" or "acoustic boom," causing discomfort such as headaches and nausea, particularly at speeds under 50 mph. While no crashes or loss of control are reported, the symptoms can be distracting and uncomfortable. These complaints highlight potential safety and comfort concerns for prospective buyers.
SERVICE BRAKES (6 complaints)
SERVICE BRAKES
6 complaintsOwners of the 2024 Toyota Highlander frequently report issues with the braking system, particularly a sensation of pulsing or inconsistent braking at low speeds, which some attribute to the interaction between regenerative and conventional braking. Multiple complaints describe the car lurching forward unexpectedly when brakes are applied, with some owners experiencing a temporary loss of braking effectiveness until the pedal is nearly fully depressed. Additionally, unintended braking while reversing and a hopping sensation when stopped are noted by some drivers. These issues often occur without warning lights or error messages, and service centers have struggled to replicate the problems. Safety implications include potential near-misses and the risk of accidents, as several owners express concerns about the vehicle failing to stop as intended.
STEERING (6 complaints)
STEERING
6 complaintsOwners report a recurring issue with the 2024 Toyota Highlander's steering system, specifically related to the CV axles. Complaints frequently mention a clicking or popping noise when turning the steering wheel left or right, with some noting the noise becomes more pronounced over time and mileage, particularly around 30,000 to 47,000 miles. Multiple owners describe having CV axles replaced, sometimes multiple times, yet the noise persists. While some owners express concern about potential safety risks if the CV joint fails, there are no reports of crashes or loss of vehicle control directly linked to this issue. This information may be useful for used car buyers considering the model, as they might encounter similar symptoms.
ENGINE (5 complaints)
ENGINE
5 complaintsOwners report issues with the 2024 Toyota Highlander's engine, primarily involving acceleration hesitation and shifting difficulties. Multiple complaints describe a delay or lack of power when accelerating from a stop, with some noting high engine revs at low speeds. Additionally, there are reports of hybrid system malfunctions linked to debris damage through the front grill, affecting internal components like the radiator and condenser. These problems are noted as early as 2,300 miles, with some owners experiencing significant engine damage, including cylinder disintegration. No crashes or loss of control are mentioned, but the described issues could impact vehicle performance and reliability.
When Do 2024 Toyota Highlander Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Toyota Highlander Years
Best Toyota Highlander Years to Buy
The best Toyota Highlander year is 2025 with a reliability score of 76/100, rated good. Other strong picks include 2022 (74/100) and 2023 (73/100).
Toyota Highlander Years to Avoid
No Toyota Highlander years are statistical outliers in our data — all years score consistently.
See full Toyota Highlander years-to-avoid analysis →Toyota Highlander Reliability Score Trend
Toyota Highlander reliability has remained consistent across model years, averaging 72/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 72/100 | Good |
| 2019 | 70/100 | Good |
| 2020 | 71/100 | Good |
| 2021 | 70/100 | Good |
| 2022 | 74/100 | Good |
| 2023 | 73/100 | Good |
| 2024 | 67/100 | Good |
| 2025 | 76/100 | Good |
Toyota Highlander Reliability Compared to Other Years
2024 Toyota Highlander Reliability by Powertrain
The 2024 Toyota Highlander is available with 2 powertrain options. Here's how they compare on reliability.
| Powertrain | Complaints | Recalls | Incidents* | Crash Rating |
|---|---|---|---|---|
| Gas | 191 | 10 | 6 | 5 out of 5 |
| HEV | 7 | 6 | 0 | 5 out of 5 |
| Total | 198 | 16 | 6 |
NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.
* Incidents = crash + fire reports. A single complaint can include multiple incident types.
Frequently Asked Questions
Is the 2024 Toyota Highlander reliable?
What are the most common problems with the 2024 Toyota Highlander?
How many recalls does the 2024 Toyota Highlander have?
Is the 2024 Toyota Highlander expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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