Last updated: 2026-03-04

72
GoodReliability score: 72 out of 100, rated Good
2018 Toyota Highlander

2018 Toyota Highlander Reliability Score & Common Problems

The 2018 Toyota Highlander scores 72/100 ("Good"). With 5 recalls and 242 owner complaints, reliability is acceptable but not class-leading.

2018 is 2 years after the 2017 refresh refresh.

Recalls

5

Complaints

242

Complaint Rate

9.9

per 10k sold

Below avg

Est. Annual Cost

$489

Below avg

Major Repair Risk

13%

NHTSA Rating

5/5

Score Breakdown

Complaint Severity35%
63/100 (Good)

Component-weighted complaints normalized by sales volume

Repair Costs30%
80/100 (Excellent)

Independent repair cost ratings

Recall Impact20%
68/100 (Good)

Recall count weighted by severity

Issue Diversity15%
84/100 (Excellent)

Breadth of reported problem categories

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues

SERVICE BRAKES (46)POWER TRAIN (44)UNKNOWN OR OTHER (29)

5 recalls on record

Generation & Refresh (US)

Post-Refresh

2018 is 2 years after the 2017 refresh refresh.

  • Year 5 in the Third generation (XU50) (2014–2019).
  • Well-established in its generation — most early issues should be resolved.
  • 3rd generation Highlander (US).

What this means for buyers

Post-refresh years tend to be among the most refined — updates have been applied and early kinks worked out.

Third generation (XU50)

2014redesign
2015
2016refresh
2017
2018selected
2019

Should You Buy the 2018 Toyota Highlander?

The 2018 Toyota Highlander scores 72/100 ("Good"), placing it in acceptable but not class-leading territory. 2018 is 2 years after the 2017 refresh refresh.

With 242 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.

A pre-purchase inspection is recommended for used examples, with particular attention to power train (44). An extended warranty may provide additional peace of mind.

Compared to the 2019 Toyota Highlander, which scored 2 points lower.

Pros

  • Acceptable reliability score
  • $84 cheaper to maintain than avg midsize SUVs
  • Infrequent unscheduled repairs
  • Low major repair risk (13%)

Cons

  • Moderate recall count
  • SERVICE BRAKES: Brake booster and vacuum pump (46 complaints)
  • POWER TRAIN issues reported (44 complaints)

Compare 2018 Toyota Highlander With

Common Problem Categories

Safety

  • 5 manufacturer recalls issued

Other

  • SERVICE BRAKES (46)
  • POWER TRAIN (44)
  • UNKNOWN OR OTHER (29)
  • ELECTRICAL SYSTEM (18)
  • ENGINE (17)
  • AIR BAGS (17)
  • FUEL SYSTEM (14)
  • FUEL/PROPULSION SYSTEM (13)
  • STEERING (9)
  • STRUCTURE (9)
  • SUSPENSION (5)
  • VISIBILITY/WIPER (4)
  • VEHICLE SPEED CONTROL (3)
  • EXTERIOR LIGHTING (3)
  • WHEELS (3)
  • SEATS (2)
  • FORWARD COLLISION AVOIDANCE (2)
  • SEAT BELTS (2)
  • VISIBILITY (1)
  • TIRES (1)

See detailed breakdown by component ↓

Recall Overview

5

recalls on record

The 2018 Toyota Highlander has 5 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

9.9

per 10k sold

Segment avg: 23.5

LowAvgHigh
Low

Safety Incidents

Crashes

21

Fires

2

Injuries

21

Deaths

0

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2018 Toyota Highlander Recall Details

5 recalls have been issued for the 2018 Toyota Highlander. All recall repairs are performed free of charge at authorized dealerships.

20V6820002020-11-04

FUEL SYSTEM, GASOLINE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

20V0120002020-01-13

FUEL SYSTEM, GASOLINE

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

18E1070002018-11-27

ELECTRICAL SYSTEM, VISIBILITY

Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

Consequence

The ECM damage may result in the engine stalling, increasing the risk of a crash.

Remedy

Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.

2018 Toyota Highlander NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 5/5

Rollover risk: 16.9%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, Rear Seat, 3rd row)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Driver)Additional Air Bags (Seat Pan Air Bags)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat)

HEV Powertrain

Driver: 4/5Passenger: 5/5

Rollover risk: 16.9%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, Rear Seat, 3rd row)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Driver)Additional Air Bags (Seat Pan Air Bags)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat)
View full safety data on NHTSA.gov →

Toyota Highlander Repair Costs & Maintenance

Maintenance Rating

4Maintenance rating: 4 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$489

vs $573 avg for midsize SUVs

vs $652 avg for all vehicles

Repair Frequency

0.3

unscheduled repair visits per year

Severe Repair Probability

13%

chance of a major repair

Annual Cost Comparison

Highlander
$489
Category Avg
$573
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

When Buying a Used 2018 Toyota Highlander

Key things to inspect or verify before purchasing, based on the most common reported issues.

  • Inspect transmission for whining noises and hard shifting
  • Check brake system for 'Braking Power Low' warning and pedal responsiveness
  • Look for oil leaks around engine cam tower and valve cover
  • Test adaptive cruise control for unexpected disengagement
  • Verify if fuel pump recall has been addressed
  • Inspect sunroof for signs of stress or potential shattering

Check Any 2018 Toyota Highlander's History Before You Buy

Reliability scores tell you what to expect from the 2018 Highlander in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Toyota Highlander with a free VIN lookup.

Powered by VINExposed.com — free vehicle history reports using public title and safety data.

2018 Toyota Highlander Common Problems by Component

242 owner complaints grouped by vehicle system.

46
44
29
44
SERVICE BRAKES (46)POWER TRAIN (44)UNKNOWN OR OTHER (29)ELECTRICAL SYSTEM (18)ENGINE (17)AIR BAGS (17)FUEL SYSTEM (14)FUEL/PROPULSION SYSTEM (13)Other (44)

SERVICE BRAKES

46 complaintsSafety-related

Owners of the 2018 Toyota Highlander frequently report issues with the service brakes, particularly involving the brake booster and vacuum pump. Common symptoms include a "Braking Power Low" warning message, difficulty in starting the vehicle, and spongy or unresponsive brake pedals. These issues often occur around 27,000 to 77,000 miles, with multiple complaints indicating that the vehicle may not be included in existing recalls despite similar problems. Safety implications are significant, with reports of crashes and injuries due to brake failures. Buyers considering this model should be aware of these potential brake system issues and verify if any recalls or repairs have been addressed in the vehicle they are evaluating.

46 complaints total3 crashes2 injuries

POWER TRAIN

44 complaints

Owners of the 2018 Toyota Highlander frequently report issues with the transmission, particularly symptoms such as whining noises and rough or hard shifting. These problems often occur around or after 90,000 miles, with some reports of failure as early as 39,000 miles. Many complaints mention the vehicle's inability to accelerate, which can lead to potentially dangerous situations, such as loss of power while driving or crossing intersections. Some owners also describe instances where the vehicle unexpectedly decelerates or rolls backward on inclines. Buyers should be aware of these issues, especially since multiple reports indicate that certain vehicles are not covered by Toyota's extended warranty or customer support programs despite exhibiting known symptoms.

44 complaints total

UNKNOWN OR OTHER

29 complaintsSafety-related

Owners of the 2018 Toyota Highlander report several common issues, including spontaneous sunroof shattering and braking system warnings. Multiple complaints describe the sunroof glass unexpectedly "exploding" while driving, with no apparent external cause. Additionally, some owners experience a "Braking Power Low" warning that prevents the vehicle from starting, often occurring around 28,000 miles. There are also reports of transmission issues, such as hard shifting between gears, and problems with safety features like blind spot monitoring and collision sensors failing, which have been linked to crashes. These issues may present safety risks, particularly the braking and sunroof failures, and potential buyers should be aware of these patterns when considering a used 2018 Highlander.

29 complaints total3 crashes
ELECTRICAL SYSTEM (18 complaints)

ELECTRICAL SYSTEM

18 complaints

Owners of the 2018 Toyota Highlander frequently report issues related to the electrical system, with multiple complaints about starting failures often accompanied by a "Braking Power Low" message. Several reports indicate problems with the vehicle's Auto Start/Stop feature, leading to loss of motive power, particularly around 50,000 to 80,000 miles. Complaints also mention frequent battery replacements and Bluetooth connectivity issues, which result in dropped calls and require manual reconnection. Safety implications arise in reports of spontaneous acceleration, malfunctioning airbag sensors, and the vehicle stopping unexpectedly, though no crashes or injuries are noted. These patterns suggest potential concerns for used car buyers regarding reliability and safety features.

18 complaints total
ENGINE (17 complaints)

ENGINE

17 complaintsSafety-related

Owners of the 2018 Toyota Highlander frequently report engine oil leaks, particularly from the cam tower and valve cover seals, with these issues often manifesting around 52,500 miles. Symptoms described include visible fluid leaks, the smell of burning oil, and in one case, a fire originating from the engine compartment. Additionally, some owners experience engine stalling or hesitation, often accompanied by the check engine light, with issues such as low compression in a cylinder or fuel pump problems noted around 20,000 to 61,000 miles. These complaints highlight potential safety implications, including the risk of engine fires and stalling while driving, which are critical for used car buyers to consider.

17 complaints total1 fire
AIR BAGS (17 complaints)

AIR BAGS

17 complaintsSafety-related

Owners report frequent issues with the airbag system in the 2018 Toyota Highlander, particularly noting non-deployment during crashes. Complaints frequently mention scenarios where vehicles experienced significant frontal impacts, yet airbags did not activate, leading to injuries. Many reports also describe unintended acceleration or sticky pedal incidents, though these are less common. The incidents often occur at varying mileages, with some vehicles having as few as 15,000 miles. Safety implications are significant, as 14 of the 17 complaints involve crashes, with multiple injuries reported, making this a critical consideration for potential buyers.

17 complaints total14 crashes16 injuries
FUEL SYSTEM (14 complaints)

FUEL SYSTEM

14 complaints

Owners of the 2018 Toyota Highlander frequently report issues related to the fuel system, primarily involving stalling and difficulties starting the vehicle. Complaints often describe the vehicle stalling unexpectedly at various speeds, with some instances occurring after the vehicle has been stopped. Several owners note that these issues persist even after battery replacements and are sometimes accompanied by warning lights. Mileage at the time of failure varies, with reports ranging from approximately 9,000 to 80,000 miles. Safety concerns are evident as the stalling can occur while driving, though no crashes or fires are reported. Many owners express frustration over delays in recall repairs, with parts often unavailable, impacting their confidence in the vehicle.

14 complaints total
STEERING (9 complaints)

STEERING

9 complaints

Owners of the 2018 Toyota Highlander frequently report issues with the steering system, particularly difficulty in turning the steering wheel. Complaints often describe the steering wheel becoming hard to turn or locking up entirely, with some instances accompanied by warning messages such as "ETS Failure - Steering Will Be Harder to Steer." These issues sometimes occur alongside other vehicle malfunctions, including total vehicle shutdowns and electronic failures. The reported incidents occur at various mileages, with some as early as 1,000 miles and others around 200,000 miles. Safety implications are significant, as several owners mention near misses and potential loss of control during these events. Buyers should be aware of these steering-related concerns when considering this model.

9 complaints total
STRUCTURE (9 complaints)

STRUCTURE

9 complaintsSafety-related

Owners of the 2018 Toyota Highlander frequently report issues with the vehicle's structure, particularly involving the rear hatch and glass components. Common symptoms include spontaneous glass breakage in the rear hatch while stationary and unusual noises from the hatch area, often described as squeaking or rubbing. Several complaints involve the spoiler detaching and obstructing the hatch operation, with some instances of the glass shattering without impact. Reports also highlight structural problems with the trailer hitch and melting of plastic components near the exhaust when towing. Safety concerns are noted, including one incident involving a crash where the vehicle accelerated unexpectedly, resulting in property damage and an injury. These issues are observed across varying mileages, with some occurring as early as 1,000 miles.

9 complaints total1 crash1 fire1 injury
SUSPENSION (5 complaints)

SUSPENSION

5 complaints

Owners report several issues with the 2018 Toyota Highlander's suspension. Multiple complaints describe abnormal noises, such as squeaking and banging from the rear when driving over rough surfaces or braking hard, with some reports noting these symptoms as early as 3,168 miles. One owner mentions a vehicle rolling unexpectedly while parked, despite the emergency brake being engaged, resulting in an injury. Another owner describes alignment issues leading to tire cupping and feathering within the first 5,000 miles. These reports suggest potential safety concerns related to vehicle control and stability.

5 complaints total1 injury

When Do 2018 Toyota Highlander Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

39,000–105,000 milesTransmission failures
27,000–77,000 milesBrake booster failures
52,500 milesEngine oil leaks

Best & Worst Toyota Highlander Years

Best Toyota Highlander Years to Buy

The best Toyota Highlander year is 2025 with a reliability score of 76/100, rated good. Other strong picks include 2022 (74/100) and 2023 (73/100).

Toyota Highlander Years to Avoid

No Toyota Highlander years are statistical outliers in our data — all years score consistently.

See full Toyota Highlander years-to-avoid analysis →

Toyota Highlander Reliability Score Trend

Toyota Highlander reliability has remained consistent across model years, averaging 72/100.

avg 72
18
19
20
21
22
23
24
25

Scores 0–100. Higher is better. Current year highlighted.

Toyota Highlander reliability scores by year
YearScoreRating
201872/100Good
201970/100Good
202071/100Good
202170/100Good
202274/100Good
202373/100Good
202467/100Good
202576/100Good

Toyota Highlander Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202672/100 (predicted)Predicted00
202576/100+9Good840
202467/100-6Good16198
202373/100-1Good13140
202274/100+4Good7186
202170/100-1Good6403
202071/100+1Good8269
201970/100-2Good3414
2018(selected)72/100Good5242

2018 Toyota Highlander Reliability by Powertrain

The 2018 Toyota Highlander is available with 2 powertrain options. Here's how they compare on reliability.

Reliability comparison across powertrain options
PowertrainComplaintsRecallsIncidents*Crash Rating
Gas2375215 out of 5
HEV5025 out of 5
Total242523

NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.

* Incidents = crash + fire reports. A single complaint can include multiple incident types.

Frequently Asked Questions

Is the 2018 Toyota Highlander reliable?
The 2018 Toyota Highlander has a "Good" reliability rating with a score of 72/100. It is reasonably reliable with 5 recalls and 242 owner complaints, though some issues have been reported.
What are the most common problems with the 2018 Toyota Highlander?
The most commonly reported problems with the 2018 Toyota Highlander include: SERVICE BRAKES (46 complaints), POWER TRAIN (44 complaints), UNKNOWN OR OTHER (29 complaints), ELECTRICAL SYSTEM (18 complaints), ENGINE (17 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2018 Toyota Highlander have?
The 2018 Toyota Highlander has 5 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2018 Toyota Highlander expensive to maintain?
The 2018 Toyota Highlander has estimated annual repair costs of $489/year, which is $84 less than the midsize SUVs average of $573. With a reliability score of 72/100, some repairs may be needed, but overall ownership costs are manageable.

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue