Last updated: 2026-10-10

2020 Hyundai Palisade
RELIABILITY SCORE: 59/100 (MIXED)

2020 Hyundai Palisade Reliability Report

The 2020 Hyundai Palisade has mixed reliability, well below other 2020 SUVs, with windshields that crack early and rear shocks that keep failing.

Recalls

7

Complaints

521

Complaint Rate

63.6per 10,000 sold

Est. Repair Cost

$573

Annual Fuel Cost

$2,700–$2,850

Detailed Score Breakdown

Complaint Severity42/100

Component-weighted complaints normalized by sales volume

Repair Costs70/100

Independent repair cost ratings

Recall Impact63/100

Recall count weighted by severity

Issue Diversity71/100

Breadth of reported problem categories

The Verdict

Caution

Weakest of the seven scored Palisade years, with 521 owner complaints and seven recalls, led by early windshield cracks and failing rear shocks.

Top Issues to Watch

  • VISIBILITY/WIPER (100)
  • SUSPENSION (56)
  • ENGINE (49)

Generation & Refresh (US)

Redesign Year

2020 is the first model year of the First generation (LX2; 2018).

  • First-year models may have unresolved issues from the new design.
  • Redesigned for the 2020 model year.
  • Refreshed in 2022.
  • 1st generation Palisade (US).

What this means for buyers

First-year models carry more risk — early production issues are common. Consider waiting for the second year if reliability is a priority.

Compare 2020 pricing and recall counts against 2021+ before deciding.

2020: First generation (LX2; 2018) Launch

Generation start — new platform.

2022: Mid-Cycle Refresh

Updated features and styling tweaks.

Should You Buy the 2020 Hyundai Palisade?

Think twice. This model year has mixed reliability, sits well below average among 2020 SUVs, and is the weakest of the seven Palisade years we score. Owners filed 521 complaints. The 2021 model has fewer, 354, and a better standing. The crash-test rating is 5 of 5 stars, so the issue is durability, not protection.

Windshields are the most common complaint. They crack from small pebbles, often before 2,000 miles, and replacement glass often cracks again. The self-leveling rear shocks fail next, usually between 20,000 and 37,000 miles. You hear clunking from the rear, and no warning light comes on. The 3.8L V6 can burn oil with no low-oil warning, most often from 65,000 to 98,000 miles, and some engines have seized. Seat belt buckles that come unlatched while driving also show up. Federal recall records list seven recalls, one of them a park-outside fire risk.

If you still want one, ask for proof that every recall was completed. Ask for rear shock repair records and oil-level history. Compare it against a 2021.

Compared to the 2021 Hyundai Palisade, which scored 2 points higher.

Pros

  • +5-star NHTSA crash rating

Cons

  • −Below-average reliability score
  • −Above-average recall count
  • −Above-average complaint rate for SUV
  • −VISIBILITY/WIPER: Windshields crack from small pebbles at ordinary speeds, often within the first... (100 complaints)
  • −5 fire incidents reported in owner complaints
  • −Safety recall: park-outside advisory issued

Compare 2020 Hyundai Palisade With

Common Problem Categories

Safety

LOW RISK
  • 7 manufacturer recalls issued

Other

HIGH RISK
  • VISIBILITY/WIPER (100)
  • UNKNOWN OR OTHER (57)

See detailed breakdown by component ↓

Recall Overview

7

recalls on record

Park Outside

The 2020 Hyundai Palisade has 7 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.

NHTSA.gov →

Complaint Breakdown

63.6

per 10,000 sold

Segment avg: 20.2

LowAvgHigh
High

Safety Incidents

17

Crashes

5

Fires

23

Injuries

0

Deaths

★★★★★

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Hyundai Palisade Recall Details

7 recalls have been issued for the 2020 Hyundai Palisade. All recall repairs are performed free of charge at authorized dealerships.

26V0340002026-01-23

AIR BAGS

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence

Improper side curtain air bag deployment increases the risk of injury during a crash.

Remedy

The remedy is currently under development. Owner notification letters are expected to be mailed March 23, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

25V6070002025-09-12

SEAT BELTS

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Consequence

Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

Remedy

Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Additional letters will be sent once the final remedy is available, anticipated February 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

22V6330002022-08-18Park Outside

TRAILER HITCHES

Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

VIN History Report

Buying a used 2020 Hyundai Palisade? Check its history first

Visibility/wiper problems lead owner complaints about the 2020 Hyundai Palisade, and 7 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.

No VIN? Just hit “Check VIN” to look one up.

  • Accidents
  • Open Recalls
  • Title History
  • Odometer Rollback

2020 Hyundai Palisade NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 5/5

Rollover risk: 15.9%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, Rear Seat)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Driver)Additional Air Bags (N/A)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat, 3rd row)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger)
View full safety data on NHTSA.gov →

Hyundai PalisadeRepair Costs & Maintenance

Maintenance Rating

3.5Maintenance rating: 3.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$573

Repair Frequency

0.4

unscheduled repair visits per year

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Hyundai Palisade Resale Value

The Hyundai Palisade is estimated to retain about 100% of its original value after 1 year, based on observed used-car listings.

This benchmark covers the Hyundai Palisade model overall and is not specific to the 2020 model year.

Value Retained
100%

after 1 year

Depreciation
0%

over the same period

Listings Analyzed
13

U.S. used-car listings

Listings observed in . This is a historical market benchmark, not a current price quote.

Explore Hyundai Palisade depreciation and resale value on CarResaleValue.com

MPG & Annual Running Costs

Gas

21–22 MPG

Running cost: $3,250–$3,400/yr

Fuel + repair

19 city / 24–26 hwy MPG

Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2020 EPA label cycle.

Gas trims
TrimDriveTrans.CityHwyCombFuel Cost
Palisade FWD 3.8L 6-cylFront-Wheel DriveAutomatic (S8)192622$2,700
Palisade AWD 3.8L 6-cylAll-Wheel DriveAutomatic (S8)192421$2,850

Used Buying Checklist

Key things to inspect or verify before purchasing a 2020 Hyundai Palisade.

  • Inspect the windshield closely for chips and spreading cracks, and ask how many times the glass has been replaced.

  • Drive slowly over speed bumps and listen for clunking or knocking from the rear shocks.

  • Look for oil leaking from the rear shocks, and ask for records of any TSB 22-SS-001H shock replacement.

  • Check the dipstick, watch the exhaust for white smoke, and ask for oil consumption test or engine replacement records.

  • Buckle and tug every seat belt, power-fold the third row, and confirm recall 25V-607 was completed.

  • Confirm wiper recall 22V627000 is done, then run the wipers at every speed.

  • At parking-lot speed, turn the wheel to full lock both ways and feel for binding, thuds, or whining.

  • Drive above 50 mph listening for door whistle, and watch for blind spot errors or a blank speedometer.

2020 Hyundai Palisade Common Problems by Component

521 owner complaints grouped by vehicle system.

100
57
56
49
74
VISIBILITY/WIPER (100)UNKNOWN OR OTHER (57)SUSPENSION (56)ENGINE (49)SEAT BELTS (32)POWER TRAIN (31)ELECTRICAL SYSTEM (30)STRUCTURE (23)Other (74)

VISIBILITY/WIPER

100 complaints

Windshields crack from small pebbles at ordinary speeds, often within the first few thousand miles. Many reports put the first crack under 2,000 miles, some as early as 150. Small chips spread into long cracks within hours. Several cracks appear while parked, during a car wash, or with no impact at all. Replacement glass often cracks again. Glass shops reportedly decline to repair the chips because the cracks keep spreading, so most cases end in a full replacement, and some owners pay for several.

100 complaints total

SUSPENSION

56 complaints

Self-leveling rear shocks fail and keep failing. The usual signs are clunking, knocking, or rattling from the rear, a harsher ride over bumps, and instability on the highway. No warning light comes on. First failures cluster around 20,000 to 37,000 miles, and replacements often wear out again after about another 20,000. Some owners also report the rubber on the rear strut top insulator disintegrating. Repairs under TSB 22-SS-001H were covered under warranty, but owners past warranty are refused, with one quoted $6,000. Some can't find replacement parts.

56 complaints total

ENGINE

49 complaintsSafety-related

The 3.8L V6 burns oil, and many owners find it nearly or completely empty well before the scheduled change. No low-oil warning comes on. Symptoms include knocking, rattling, rough idle, sputtering, stalling, and in some cases a seized engine. One engine caught fire and ended up with a hole in the block. Consumption most often starts between 65,000 and 98,000 miles, though some cars show it under 24,000. Dealers typically require repeated 1,000-mile oil consumption tests before a cleaning or engine replacement. Long waits and denials past the 100,000-mile powertrain warranty are common.

49 complaints total1 fire
SEAT BELTS (32 complaints)

SEAT BELTS

32 complaints

Buckles come unlatched on their own while driving. Owners report it in the front seats, the captain's chairs, and the rear, and some belts won't latch at all. Many reports concern recall 25V-607 for the buckle assemblies, and owners say parts are on back order and dealers can't do the repair. Third-row buckles get crushed and cracked when the power-folding seats go down. A driver belt that won't retract also appears. Some dealers blame debris or deny warranty coverage.

32 complaints total
POWER TRAIN (31 complaints)

POWER TRAIN

31 complaintsSafety-related

Heavy oil consumption dominates here as well. Some engines burn 3 quarts in 1,000 miles and get replaced after failed consumption tests, sometimes after waits of months. Cars stall or lose all power, including while merging onto a highway. Transmission complaints include sticking in one gear, dropping out of gear, slipping, and metal shavings in the fluid, and some cars are on their third transmission. One crash involved a sudden surge while braking into a parking space. In one fire, popping, hissing, and a loss of power at 65 mph came first.

31 complaints total1 crash1 fire
ELECTRICAL SYSTEM (30 complaints)

ELECTRICAL SYSTEM

30 complaintsSafety-related

The instrument cluster goes dark or reads wrong. The speedometer, tachometer, and fuel gauge stop working, sometimes as early as 2,100 miles and more often in hot weather. Blind spot warning gives false alerts or shuts itself off. Some owners report the emergency brakes engaging at highway speed with nothing ahead. A/C compressors fail despite a related service bulletin. Alternator failures and random shutoffs at idle leave cars stranded. One unintended acceleration crash injured 3 people, and one owner got a burn from an electrical shock at the liftgate.

30 complaints total1 crash4 injuries
STRUCTURE (23 complaints)

STRUCTURE

23 complaints

Loud whistling and wind noise come from the front door glass, mostly above 50 mph. Owners say a service bulletin for it was issued and later withdrawn. Liftgate struts crack or come apart, and one power liftgate fell and struck a person on the head. Other liftgates stop closing partway down. Sunroofs shatter, or the wind deflector breaks and jams the panel. Paint peels down to bare metal on the roof and liftgate, and exterior plastic trim degrades in the sun. One owner says a door cut their leg again after a recall repair.

23 complaints total2 injuries
STEERING (14 complaints)

STEERING

14 complaintsSafety-related

The wheel binds or locks during low-speed turns, sometimes with a loud noise, then frees up. Dealers often can't reproduce it. Other reports describe a whirring or whining noise when turning that returns after a gear replacement, a thud at full lock blamed on voltage, and a car that pulls hard to the right. Some lockups follow a burst of driver-assist error messages. Of the 3 crash reports, one involved a locked wheel, one a sudden surge, and one a steering column that sheared in a minor rear impact.

14 complaints total3 crashes1 injury
VISIBILITY (13 complaints)

VISIBILITY

13 complaintsSafety-related

Wipers freeze up in snow and cold, and in one crash the wipers seized in a snowstorm and 2 people were hurt. Many reports concern recall 22V627000, and owners say the repair parts are not available. Sunroof glass shatters suddenly with a loud bang while driving, or comes off its track. Windshields crack from minor impacts or with no impact at all, around 10,000 to 12,000 miles in these reports, and some owners replace them repeatedly.

13 complaints total1 crash2 injuries
AIR BAGS (8 complaints)

AIR BAGS

8 complaintsSafety-related

In 3 crashes, front or side airbags did not deploy despite heavy impacts, and 6 people were injured. A recurring airbag warning light and the passenger airbag shutting off with someone in the seat persist after repeated sensor repairs. One car caught fire in a closed garage within 10 minutes of being parked, with no prior warning. Some owners are confused by recall notices that dealers and federal records describe differently.

8 complaints total3 crashes1 fire6 injuries

When Do 2020 Hyundai Palisade Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

150–15,000 milesWindshield cracking from minor impacts
20,000–37,000 milesFirst rear shock failure
45,000–86,000 milesRepeat rear shock failure
65,000–98,000 milesExcessive engine oil consumption

Best & Worst Hyundai Palisade Years

Best Hyundai Palisade Years to Buy

Hyundai Palisade Years to Avoid

59
Mixed

2020

(Current Model)

7Recalls
521Complaints

Hyundai Palisade Reliability Score Trend

Scores 0–100. Higher is better. Current year highlighted.

Hyundai Palisade reliability scores by year
YearScoreRating
202059/100Mixed
202161/100Good
202265/100Good
202362/100Good
202463/100Good
202570/100Good
202672/100Good

Hyundai Palisade Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202672/100+2Good223
202570/100+7Good3139
202463/100+1Good5304
202362/100-3Good5326
202265/100+4Good5241
202161/100+2Good6354
2020(selected)59/100—Mixed7521

Frequently Asked Questions

Is the 2020 Hyundai Palisade reliable?
Not very. Its standing is mixed, well below average against other 2020 SUVs, and the weakest of the seven Palisade years scored. Owners filed 521 complaints and federal records show seven recalls. It does carry a 5 of 5 star federal crash-test rating.
What are the most common problems with the 2020 Hyundai Palisade?
Cracking windshields lead with 100 complaints. Rear self-leveling shock failures follow with 56, then engine oil consumption with 49, and seat belt buckles that unlatch with 32. Each one is described by owners as recurring or hard to get fixed under warranty.
Does the 2020 Hyundai Palisade have engine oil consumption problems?
Yes, owners report it in the 3.8L V6. Many find the oil nearly or completely empty before the scheduled change, with no low-oil warning. It most often starts between 65,000 and 98,000 miles. Symptoms include knocking, stalling, and in some cases a seized engine.
Why do the rear shocks fail on the 2020 Hyundai Palisade?
The data does not give a cause. It shows the self-leveling rear shocks first failing at 20,000 to 37,000 miles, then again at 45,000 to 86,000 miles. Owners notice clunking, a harsher ride, and highway instability. Owners past warranty report being refused coverage.
Is the 2021 Hyundai Palisade more reliable than the 2020?
Yes, by our data. The 2021 has good reliability, with 354 complaints and 6 recalls, against 521 complaints and 7 recalls for the 2020. Both years have had time to collect complaints, so the gap is a fair reason to compare 2021 first.

Don’t buy a 2020 Hyundai Palisade without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How we score the 2020 Hyundai Palisade

Of the four inputs behind this score, the 2020 Hyundai Palisade does best on how many systems draw complaints (71/100) and worst on complaint severity (42/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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