Last updated: 2026-07-26

Honda Pilot vs Mazda CX-9: Reliability Compared

Choosing between the Honda Pilot and the Mazda CX-9? This page compares their reliability scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs so you can make a confident long-term ownership decision between these two midsize suvs.

Our reliability scores are based on NHTSA recall and complaint data, independent repair cost estimates, and sales-normalized complaint rates. The Mazda CX-9 currently leads with an average score of 76/100 compared to 68/100. Scroll down for the full year-by-year breakdown, common problem areas, and repair cost comparison.

How Do the Honda Pilot and Mazda CX-9 Generations Compare?

As of mid-2026, the Honda Pilot is in its fourth generation, launched in 2023, with a facelift occurring for the 2026 model year. Being in the early stages of this generation, potential buyers should be aware that newer platforms might experience first-year issues. In contrast, the Mazda CX-9 is in its mature second generation, which began in 2016. This generation has not seen a redesign since its inception, suggesting that its platform is generally well-sorted and reliable. The CX-9's stability over time may appeal to those looking for a proven track record in reliability.

Verdict

The Mazda CX-9 is more reliable than the Honda Pilot, scoring 76/100 vs 68/100.

The Mazda CX-9 demonstrates stronger reliability with a higher average reliability score of 76/100 compared to the Honda Pilot's 68/100. The CX-9 also has a significantly lower total recall count of 6 over six years, against the Pilot’s 51 recalls over nine years. While the Honda Pilot has a lower owner complaint rate of 9.1 per 10,000 sold, the Mazda CX-9's slightly higher rate of 15 is offset by its fewer recalls and similar estimated annual repair costs of around $540. Overall, the Mazda CX-9 edges out in reliability, particularly due to its recall history and reliability score.

Key Differences

  1. 1Mazda CX-9 has 45 fewer total recalls
  2. 2Mazda CX-9 scores 8 points higher in reliability
  3. 3Honda Pilot has 5.9 fewer complaints per 10k sold

Category Scoreboard

2Honda Pilot
4Mazda CX-9
Reliability ScoreTotal RecallsComplaint RateAnnual Repair CostRepair FrequencyMajor Repair RiskSafety Rating

Honda Pilot vs Mazda CX-9: Which Is More Reliable?

Honda Pilot vs Mazda CX-9 at-a-glance reliability comparison
MetricHonda PilotMazda CX-9
Reliability Score68/10076/100
Years Tracked96
Total Recalls516
Complaints per 10k Sold9.115
Annual Repair Cost$542/yr$539/yr
Repair Frequency0.5/yr0.6/yr
Major Repair Risk13%10%
Safety RatingNHTSA overall
2026 NHTSA
2023 NHTSA
Frontal
Side
Rollover
Year Wins06

What Are the Common Problems With the Honda Pilot and Mazda CX-9?

The Honda Pilot exhibits a higher overall number of complaints compared to the Mazda CX-9, with significant issues in the electrical system, which accounts for 632 complaints, including 7 linked to crashes. In contrast, the Mazda CX-9's most reported problem area is the engine, with 95 complaints, but none crash-linked. The Pilot also shows a notable number of crash-linked complaints in service brakes (9) and forward collision avoidance (3), suggesting potential safety concerns. Meanwhile, the CX-9 has a higher proportion of crash-linked complaints in the air bags category, indicating a possible focus area for safety improvements.

Honda Pilot vs Mazda CX-9 common problem areas comparison
ComponentHonda PilotMazda CX-9
ENGINE1Very Low5.7Average
ELECTRICAL SYSTEM2.4Low1.5Low
UNKNOWN OR OTHER1Very Low2Low
POWER TRAIN0.9Very Low1.2Low
SERVICE BRAKES0.3Very Low0.7Very Low
FUEL SYSTEM0.6Very Low0.1Very Low
STEERING0.2Very Low0.4Very Low
FORWARD COLLISION AVOIDANCE0.6Very LowNone
FUEL/PROPULSION SYSTEM0.3Very Low0.1Very Low
STRUCTURE0.1Very Low0.3Very Low
AIR BAGS0.1Very Low0.2Very Low
VISIBILITY/WIPER0.1Very Low0.1Very Low
SUSPENSIONNone0.2Very Low
BACK OVER PREVENTIONNone0.2Very Low
VEHICLE SPEED CONTROL0.1Very LowNone
SEAT BELTS0.1Very LowNone
Chest ClipNone0.1Very Low
ENGINE AND ENGINE COOLINGNone0.1Very Low
TIRESNoneNone
VISIBILITYNoneNone
EXTERIOR LIGHTINGNoneNone

Complaints per 10,000 units sold, aggregated across all tracked model years from NHTSA owner reports.

Which Is Cheaper to Maintain: Honda Pilot or Mazda CX-9?

The Honda Pilot has an annual repair cost of $542, slightly higher than the Mazda CX-9's $539. This $3 difference per year amounts to just $15 over five years, a negligible difference for most buyers. However, the Pilot visits the repair shop 0.5 times per year, compared to the CX-9's 0.6 times, indicating a marginally lower repair frequency. The major repair risk is 13% for the Pilot versus 10% for the CX-9. For cost-conscious buyers, the Mazda CX-9 may offer better value due to its lower major repair risk, even though its repair frequency is slightly higher. The overall cost comparison suggests minimal differences, with the CX-9 holding a slight edge in reliability.

How Does Honda Pilot vs Mazda CX-9 Reliability Compare by Year?

Honda Pilot vs Mazda CX-9 year-by-year reliability scores
YearHonda PilotMazda CX-9Edge
202372/1005R / 93C81/1000R / 12CMazda CX-9
202272/1003R / 105C81/1000R / 9CMazda CX-9
202163/1008R / 358C77/1001R / 35CMazda CX-9
202060/1009R / 431C78/1001R / 19CMazda CX-9
201956/10011R / 794C73/1002R / 52CMazda CX-9
201863/1005R / 408C66/1002R / 125CMazda CX-9

Best years to cross-shop: The 2023 Honda Pilot scored 72/100 and the 2023 Mazda CX-9 scored 81/100 — these represent the strongest model years in our tracking range.

Who Should Buy the Honda Pilot vs the Mazda CX-9?

If you prioritize reliability and fewer recalls, the Mazda CX-9 might be the better choice for you. With a higher reliability score of 76/100 and only 6 total recalls, it offers a more dependable experience. Despite having a slightly higher owner complaint rate of 15 per 10,000 sold, it presents a lower major repair risk at 10%, suggesting a more robust build. The estimated annual repair cost is also competitive at $539, making it a solid option for those who value peace of mind and lower potential for major issues. On the other hand, if you are more concerned about minimizing ongoing costs, the Honda Pilot could be more appealing. With an estimated annual repair cost of $542 and a lower repair frequency of 0.5 times per year, it provides a cost-effective solution for maintenance. While it has a reliability score of 68/100 and a higher number of recalls at 51, its lower owner complaint rate of 9.1 per 10,000 sold indicates a generally satisfactory user experience. Choose the Pilot if you value lower maintenance frequency and costs over absolute reliability.

Honda Pilot vs Mazda CX-9: Common Questions

Is the Honda Pilot more reliable than the Mazda CX-9?
Based on our data, the Mazda CX-9 is more reliable with an average score of 76/100 compared to 68/100. The difference is modest, so both are reasonable choices.
Which has more recalls, the Honda Pilot or the Mazda CX-9?
The Honda Pilot has more recalls (51) compared to the Mazda CX-9 (6). More recalls don't always mean worse reliability — some are minor — but it's worth reviewing what each recall covers.
Which has fewer owner complaints, the Honda Pilot or the Mazda CX-9?
Adjusted for sales volume, the Honda Pilot has a lower complaint rate at 9.1 per 10,000 vehicles sold versus 15 for the Mazda CX-9. Normalizing by sales gives a fairer comparison than raw totals.
Which is cheaper to maintain, the Honda Pilot or the Mazda CX-9?
Based on independent repair cost estimates, the Mazda CX-9 is cheaper to maintain at $539/year versus $542/year for the Honda Pilot.
Is the Honda Pilot or Mazda CX-9 safer?
Both the Honda Pilot and Mazda CX-9 received the same NHTSA overall safety rating of 5/5 stars. Check the frontal, side, and rollover sub-ratings above for a more detailed comparison.

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How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

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