Last updated: 2026-07-25

2018 Mazda CX-9
RELIABILITY SCORE: 66/100 (GOOD)

2018 Mazda CX-9 Reliability Report

The 2018 Mazda CX-9 scores 66/100 ("Good"). With 2 recalls and 125 owner complaints, reliability is acceptable but not class-leading.

Recalls

2

Complaints

125

Complaint Rate

44.2per 10,000 sold

Est. Repair Cost

$539

Annual Fuel Cost

$2,500–$2,600

Detailed Score Breakdown

Complaint Severity40/100

Component-weighted complaints normalized by sales volume

Repair Costs80/100

Independent repair cost ratings

Recall Impact80/100

Recall count weighted by severity

Issue Diversity79/100

Breadth of reported problem categories

The Verdict

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues to Watch

  • ENGINE (60)
  • ELECTRICAL SYSTEM (13)
  • POWER TRAIN (12)

Generation & Refresh (US)

Post-Redesign (Year 3)

2018 is year 3 of the Second generation (TC; 2016).

  • Redesigned for the 2016 model year.
  • Well-established in its generation — most early issues should be resolved.
  • 2nd generation CX-9 (US).

What this means for buyers

Well into the generation cycle — most design and manufacturing issues should be resolved by now.

2016: Second generation (TC; 2016) Launch

Generation start — new platform.

2018: This Model Year

2018 is year 3 of the Second generation (TC; 2016).

Should You Buy the 2018 Mazda CX-9?

At 66/100, the 2018 Mazda CX-9 lands in "Good" territory — acceptable, but not class-leading. 2018 is year 3 of the Second generation (TC; 2016).

Its complaint rate of 44.2 per 10,000 vehicles sold runs above the SUV segment average of 27.1. The most common reports involve engine (60).

Get a pre-purchase inspection on any used example, with extra attention to engine (60). An extended warranty is worth pricing out.

Compared to the 2019 Mazda CX-9, which scored 7 points higher.

Pros

  • +Acceptable reliability score
  • +$245 cheaper to maintain than avg midsize SUV
  • +Low major repair risk (10%)
  • +Low recall count

Cons

  • Above-average complaint rate for SUV
  • ENGINE issues reported (60 complaints)
  • UNKNOWN OR OTHER issues reported (17 complaints)

Compare 2018 Mazda CX-9 With

Common Problem Categories

Safety

LOW RISK
  • 2 manufacturer recalls issued

Other

HIGH RISK
  • ENGINE (60)
  • UNKNOWN OR OTHER (17)

See detailed breakdown by component ↓

Recall Overview

2

recalls on record

The 2018 Mazda CX-9 carries 2 recalls — a low count. Authorized dealers repair any open recall free of charge, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

44.2

per 10,000 sold

Segment avg: 27.1

LowAvgHigh
High

Safety Incidents

4

Crashes

1

Fires

2

Injuries

0

Deaths

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2018 Mazda CX-9 Recall Details

2 recalls have been issued for the 2018 Mazda CX-9. All recall repairs are performed free of charge at authorized dealerships.

21V8750002021-11-12

FUEL SYSTEM, GASOLINE

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Consequence

Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

19V4030002019-05-30

ELECTRICAL SYSTEM

Mazda North American Operations (Mazda) is recalling certain 2018 CX-9 vehicles. The wiring harness may disrupt electrical communications and disable the passenger frontal air bag, turn signals, and/or engine starting system.

Consequence

The passenger frontal air bag may not deploy, increasing the risk of injury. Inoperable turn signals prevent the driver from signaling to other drivers, increasing the risk of crash.

Remedy

Mazda will notify owners, and dealers will repair the wiring harnesses, free of charge. The recall began July 26, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3419E.

VIN History Report

Buying a used 2018 Mazda CX-9? Check its history first

Every 2018 Mazda CX-9 has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Affiliate link — we may earn a commission at no cost to you. No VIN? Just hit “Check VIN” to look one up.

  • Accidents
  • Open Recalls
  • Title History
  • Odometer Rollback

2018 Mazda CX-9 NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 4/5

Rollover risk: 15.1%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat)
View full safety data on NHTSA.gov →

Mazda CX-9Repair Costs & Maintenance

Maintenance Rating

4Maintenance rating: 4 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$539

vs $784 avg for midsize SUV

vs $652 avg for all vehicles

Repair Frequency

0.6

unscheduled repair visits per year

Severe Repair Probability

10%

chance of a major repair

Annual Cost Comparison

CX-9
$539
Category Avg
$784
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

MPG & Annual Running Costs

Gas

23–24 MPG

Running cost: $3,050–$3,150/yr

Fuel + repair

20–22 city / 26–28 hwy MPG

Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2018 EPA label cycle.

Gas trims
TrimDriveTrans.CityHwyCombFuel Cost
CX-9 2WD 2.5L 4-cylFront-Wheel DriveAutomatic (S6)222824$2,500
CX-9 4WD 2.5L 4-cyl4-Wheel DriveAutomatic (S6)202623$2,600

Used Buying Checklist

Key things to inspect or verify before purchasing a 2018 Mazda CX-9.

  • Inspect for coolant leaks around the cylinder head

  • Test infotainment system for screen cracks or visibility issues

  • Check for any electrical system warnings or malfunctions

  • Ensure power steering operates smoothly without noise

  • Verify proper function of the emergency parking brake

  • Test heated seats for proper operation without burning smell

  • Inspect sun visor for secure positioning

2018 Mazda CX-9 Common Problems by Component

125 owner complaints grouped by vehicle system.

60
17
13
ENGINE (60)UNKNOWN OR OTHER (17)ELECTRICAL SYSTEM (13)POWER TRAIN (12)SERVICE BRAKES (5)STEERING (3)SEATS (2)VISIBILITY/WIPER (2)Other (11)

ENGINE

60 complaints

Owners report frequent issues with the 2018 Mazda CX-9 involving cracked cylinder heads, leading to coolant leaks and engine overheating. Symptoms commonly described include sudden engine overheating warnings, loss of power, and visible leaks or smoke, often resulting in the vehicle becoming undriveable. These problems are typically noted around 55,000 to 130,000 miles, with some owners mentioning technical service bulletins and extended warranties that address the issue. Safety implications include the potential for sudden loss of engine power while driving, though no crashes or injuries are reported. Buyers should be aware of these recurring engine issues and the associated repair costs, as well as the potential for vehicles to be outside warranty coverage.

60 complaints total

UNKNOWN OR OTHER

17 complaintsSafety-related

Owners report recurring issues with the infotainment screen on the 2018 Mazda CX-9, frequently describing spider-like cracks or frost inside the screen, which can obscure navigation and backup camera displays. These symptoms often appear after a few years of ownership, with some complaints noting the problem at around 23,000 miles. Additionally, there are reports of sudden unintended acceleration while braking, with at least one incident leading to a crash. Some owners also mention overheating issues linked to coolant leaks, particularly in turbo models, resulting in significant repair costs. These issues highlight potential safety concerns, including impaired visibility and loss of vehicle control.

17 complaints total1 crash

ELECTRICAL SYSTEM

13 complaintsSafety-related

Owners of the 2018 Mazda CX-9 frequently report issues with the vehicle's infotainment system, particularly "spider cracking" on the screen, which obstructs visibility of critical functions such as navigation and backup cameras. These complaints often note the problem emerging around two years after purchase and worsening over time. Another common issue involves the vehicle's electrical system causing unexpected braking, as indicated by a "Smart System Brake Malfunction" warning, posing a risk of sudden loss of control. Additionally, some owners describe battery drainage linked to the liftgate and seat heater malfunctions, with one instance resulting in a fire. These patterns suggest potential safety implications, including the risk of rear-end collisions and vehicle fires.

13 complaints total1 fire
POWER TRAIN (12 complaints)

POWER TRAIN

12 complaints

Owners report frequent issues with coolant leaks in the 2018 Mazda CX-9, often attributed to cracked cylinder heads. Complaints frequently mention symptoms like coolant loss, lack of warning lights, and overheating, with some cases leading to engine damage. These issues are typically reported around 53,000 to 102,000 miles. Safety implications include potential engine failure at highway speeds, with some owners expressing concern over the risk of fire due to undetected high temperatures. Buyers considering this model should be aware of these documented issues and the potential repair costs involved.

12 complaints total
SERVICE BRAKES (5 complaints)

SERVICE BRAKES

5 complaintsSafety-related

Owners of the 2018 Mazda CX-9 report issues with the vehicle's braking system, particularly concerning the emergency parking brake (EPB) and brake pedal function. Complaints frequently mention the EPB malfunctioning, leading to unexpected releases or failure to release, with one instance involving a crash where the vehicle lurched forward. Another common issue is brake vibration and squealing, with resurfacing and rotor replacement needed under 60,000 miles, despite some owners being advised that the brakes appear fine. These issues often occur at relatively low mileages, around 25,000 to 60,000 miles. Safety implications are significant, with reports of near-misses and loss of vehicle control, which potential buyers should consider.

5 complaints total1 crash
STEERING (3 complaints)

STEERING

3 complaints

Owners report that the 2018 Mazda CX-9 experiences steering-related issues, including knocking noises when turning, which appear suddenly without prior damage. This issue is noted by one owner to have a technical service bulletin (TSB) but no recall. Another complaint highlights a more severe problem where the power steering cuts out while driving, accompanied by multiple warning messages and system failures, such as the stereo and HVAC, due to an engine harness defect. This defect is mentioned as affecting a lot of 500 vehicles, although no recall is issued. These issues occur at varying mileage, with one report indicating problems with less than 4,000 miles. Safety implications include potential loss of control, particularly concerning if the vehicle is in motion, as one owner reports power steering failure while driving at 20 mph.

3 complaints total
VISIBILITY/WIPER (2 complaints)

VISIBILITY/WIPER

2 complaints

Owners report issues with the visibility components of the 2018 Mazda CX-9, specifically involving the sun visor and sunroof. One complaint describes a passenger side sun visor that fails to stay in place, drooping and impairing the driver's field of vision. Another owner reports a sunroof that unexpectedly exploded while driving. These issues do not specify a mileage range, but both have potential safety implications, such as vision obstruction and sudden debris entry, which could affect driving safety. These patterns suggest potential areas of concern for prospective buyers of this model.

2 complaints total
ENGINE AND ENGINE COOLING (2 complaints)

ENGINE AND ENGINE COOLING

2 complaints

Owners of the 2018 Mazda CX-9 report issues related to engine overheating and coolant leaks. Complaints frequently mention the engine overheating within approximately 15 minutes of driving, accompanied by a warning message advising to stop driving. Some owners describe discovering coolant leaks, with one instance linked to a fracture in the cylinder head, requiring engine replacement. These issues are reported at mileages around 76,000 to 88,080 miles. No crashes, fires, or loss of control are mentioned in the complaints, but the need for significant repairs like engine replacement could be a consideration for potential buyers.

2 complaints total
FUEL SYSTEM (2 complaints)

FUEL SYSTEM

2 complaints

Owners of the 2018 Mazda CX-9 report issues related to the fuel system, with one complaint involving a recall where parts are unavailable, and another describing a loss of motive power and stalling when the vehicle is low on fuel. Symptoms include the vehicle stalling when approaching a gas pump and the check engine light illuminating, with one owner noting this occurred around 65,000 miles. This issue required adding gasoline to restart the vehicle, and a diagnosis indicated a faulty fuel pump and sensor. Safety implications include the potential for stalling in traffic, though no crashes or fires are reported. Buyers should be aware of these fuel system issues, especially when considering vehicles with similar mileage.

2 complaints total
AIR BAGS (2 complaints)

AIR BAGS

2 complaintsSafety-related

Owners report issues with the airbag system in the 2018 Mazda CX-9, specifically noting failures to deploy during collisions. Complaints frequently mention situations where the airbags did not activate in crashes, leading to injuries. Both reported incidents involve crashes, with one owner describing a head-on collision where other vehicles' airbags deployed, but theirs did not. The failure of airbags to deploy during accidents poses significant safety implications, as both complaints involve injuries. These reports suggest potential concerns for used car buyers regarding the reliability of the airbag system in crash scenarios.

2 complaints total2 crashes2 injuries

When Do 2018 Mazda CX-9 Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

55,000–130,000 milesCracked cylinder head
23,000 milesInfotainment screen cracking
4,000 milesElectrical system failures

Best & Worst Mazda CX-9 Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Mazda CX-9 Years to Buy

The best Mazda CX-9 year is 2023 with a reliability score of 81/100, rated excellent. Other strong picks include 2022 (81/100) and 2020 (78/100).

Mazda CX-9 Years to Avoid

The worst Mazda CX-9 year is 2018 with a score of 66/100, primarily due to engine (60) issues.

66
Good

2018

(Current Model)

2Recalls
125Complaints

Mazda CX-9 Reliability Score Trend

Mazda CX-9 reliability has improved in recent years, with newer models scoring an average of 80/100 compared to 72/100 for older years.

Scores 0–100. Higher is better. Current year highlighted.

Mazda CX-9 reliability scores by year
YearScoreRating
201866/100Good
201973/100Good
202078/100Good
202177/100Good
202281/100Excellent
202381/100Excellent

Mazda CX-9 Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202381/1000Excellent012
202281/100+4Excellent09
202177/100-1Good135
202078/100+5Good119
201973/100+7Good252
2018(selected)66/100Good2125

Frequently Asked Questions

Is the 2018 Mazda CX-9 reliable?
The 2018 Mazda CX-9 has a "Good" reliability rating with a score of 66/100. It is reasonably reliable with 2 recalls and 125 owner complaints, though some issues have been reported.
What are the most common problems with the 2018 Mazda CX-9?
The most commonly reported problems with the 2018 Mazda CX-9 include: ENGINE (60 complaints), UNKNOWN OR OTHER (17 complaints), ELECTRICAL SYSTEM (13 complaints), POWER TRAIN (12 complaints), SERVICE BRAKES (5 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2018 Mazda CX-9 have?
The 2018 Mazda CX-9 has 2 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2018 Mazda CX-9 expensive to maintain?
The 2018 Mazda CX-9 has estimated annual repair costs of $539/year, which is $245 less than the midsize SUV average of $784. With a reliability score of 66/100, some repairs may be needed, but overall ownership costs are manageable.

Don’t buy a 2018 Mazda CX-9 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Affiliate link — we may earn a commission at no cost to you.

Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

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