Last updated: 2026-03-04
2024 Toyota Prius Reliability Score & Common Problems
The 2024 Toyota Prius scores 77/100 ("Good"). With 8 recalls and 25 owner complaints, reliability is acceptable but not class-leading.
Recalls
8
Complaints
25
Complaint Rate
5.6
per 10k sold
Below avgEst. Annual Cost
$408
Below avgMajor Repair Risk
11%
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
8 recalls on record
Should You Buy the 2024 Toyota Prius?
The 2024 Toyota Prius scores 77/100 ("Good"), placing it in acceptable but not class-leading territory.
With 25 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to unknown or other (5). An extended warranty may provide additional peace of mind.
Compared to the 2025 Toyota Prius, which scored 1 points higher. See also the 2023 Toyota Prius for an earlier comparison.
Pros
- Acceptable reliability score
- $118 cheaper to maintain than avg midsize cars
- Low major repair risk (11%)
- Below-average complaint rate for Sedan
Cons
- Above-average recall count
- UNKNOWN OR OTHER issues reported (5 complaints)
- ELECTRICAL SYSTEM issues reported (5 complaints)
Compare 2024 Toyota Prius With
Common Problem Categories
Safety
- 8 manufacturer recalls issued
Other
- UNKNOWN OR OTHER (5)
- ELECTRICAL SYSTEM (5)
- WHEELS (2)
- TIRES (2)
- AIR BAGS (2)
- EXTERIOR LIGHTING (2)
- LATCHES/LOCKS/LINKAGES (1)
- POWER TRAIN (1)
- STRUCTURE (1)
- SUSPENSION (1)
- VISIBILITY (1)
- SEATS (1)
- VISIBILITY/WIPER (1)
Recall Overview
8
recalls on record
The 2024 Toyota Prius has 8 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
5.6
per 10k soldSegment avg: 4.6
Safety Incidents
Crashes
2
Fires
0
Injuries
0
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Toyota Prius Recall Details
8 recalls have been issued for the 2024 Toyota Prius. All recall repairs are performed free of charge at authorized dealerships.
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Remedy
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
EQUIPMENT
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
BACK OVER PREVENTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
2024 Toyota Prius NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 10.2%
Safety Technologies
PHEV Powertrain
Rollover risk: 9.2%
Safety Technologies
Toyota Prius Repair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$408
vs $526 avg for midsize cars
vs $652 avg for all vehicles
Repair Frequency
0.5
unscheduled repair visits per year
Severe Repair Probability
11%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
When Buying a Used 2024 Toyota Prius
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Inspect tires for sidewall damage or bubbles
- Test 12-volt battery for charge and reliability
- Check for unexpected airbag deployment history
- Verify infotainment system functionality without popups
- Ensure dash visibility with headlights on during daylight
- Confirm recall repairs are completed, especially for door locks
- Check for water leakage and mildew smell in doors
Check Any 2024 Toyota Prius's History Before You Buy
Reliability scores tell you what to expect from the 2024 Prius in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Toyota Prius with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2024 Toyota Prius Common Problems by Component
25 owner complaints grouped by vehicle system.
UNKNOWN OR OTHER
5 complaintsSafety-relatedOwners of the 2024 Toyota Prius report issues primarily related to unexpected acceleration and braking, as well as concerns about incomplete key sets and infotainment disruptions. One owner describes a crash occurring during a parking maneuver due to sudden acceleration, while others report the vehicle braking abruptly when reversing. These incidents suggest potential safety implications, including loss of control, although no injuries were reported in the crash. Additionally, owners express frustration with a persistent popup on the infotainment screen that interferes with navigation, and some are concerned about an unresolved recall affecting their confidence in the vehicle's safety. Complaints about missing spare tires also highlight safety concerns, though these are common across many new vehicles.
ELECTRICAL SYSTEM
5 complaintsOwners report recurring issues with the 12-volt battery in the 2024 Toyota Prius, which can lead to the vehicle not starting and leaving drivers stranded. Complaints frequently mention that this issue arises even in vehicles with low mileage, such as 7,000 miles, and often occurs without prior warning except for a low battery alert. Multiple owners describe being stranded in potentially hazardous conditions, such as extreme heat, due to the battery failure. Additionally, there are reports of a recall related to the electric rear door lock system, with some owners expressing frustration over delays in remedying the issue. These problems may pose safety risks, particularly in situations where immediate vehicle access or movement is necessary.
WHEELS
2 complaintsOwners report issues with the 19" Toyo tires on the 2024 Toyota Prius, specifically concerning sidewall damage leading to tire replacement. Complaints frequently mention tire failures occurring at approximately 10,848 to 11,749 miles, often attributed to potholes, although some owners do not recall hitting major ones. A notable concern is the absence of a spare tire and jack, which multiple owners find problematic, especially in situations where tire damage occurs at night or in areas with prevalent potholes. While no crashes or loss of control are reported, the lack of a spare tire can lead to inconvenient and potentially unsafe situations if a tire fails. Buyers should be aware of the potential for tire and wheel damage in regions with poor road conditions and the absence of a spare tire in this model.
TIRES (2 complaints)
TIRES
2 complaintsOwners of the 2024 Toyota Prius report issues with Bridgestone Ecopia tires, specifically involving sidewall damage. Complaints frequently mention discovering bubbles or lacerations on the sidewalls during routine maintenance or after deflation while parked. The mileage at which these issues occur is typically around 7,000 to 10,400 miles. One report details a blowout at highway speeds, leading to the vehicle being towed, though no crashes or injuries are mentioned. These patterns suggest potential tire safety concerns that prospective buyers should consider, especially regarding sidewall integrity.
AIR BAGS (2 complaints)
AIR BAGS
2 complaintsSafety-relatedOwners report that the 2024 Toyota Prius experiences unexpected airbag deployment under minimal impact conditions. Complaints frequently mention airbags deploying when the vehicle makes contact with a curb or during low-speed maneuvers such as parking. In one instance, the airbag deployed following a sudden acceleration and crash while parking, with the vehicle having approximately 3,000 miles. These incidents suggest potential safety implications, including unanticipated airbag deployment and sudden vehicle acceleration, which may be of concern to prospective buyers.
EXTERIOR LIGHTING (2 complaints)
EXTERIOR LIGHTING
2 complaintsOwners of the 2024 Toyota Prius report issues with the vehicle's dash lights when the headlights are activated. Complaints frequently mention that the dash and screen become significantly dimmer, making them difficult to read during daytime conditions, particularly in rain or fog. This issue is highlighted as problematic for older drivers who may find the reduced visibility challenging. The problem is noted as a design flaw rather than a malfunction, with no specific mileage range mentioned. Safety implications are reported in terms of visibility, as drivers must choose between legal headlight use and clear dashboard visibility in certain conditions.
LATCHES/LOCKS/LINKAGES (1 complaints)
LATCHES/LOCKS/LINKAGES
1 complaintThe contact owns a 2024 Toyota Prius Prime. The contact stated that occasionally the liftgate opened independently. There was no warning light illuminated. The contact stated that there was a crack on the power liftgate plastic trim. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure was not attributed to defects from the factory. The contact was not offered any assistance. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 670.
POWER TRAIN (1 complaints)
POWER TRAIN
1 complaintMy Prius suddenly malfunctions and goes berserk randomly. No other way to describe it. I've taken it into the dealer twice, and I'm not confident I'm driving a safe car. I've not done anything to the car and it has not been in an accident. It's unclear why it does it. When it has an episode it is not safe to drive, won't turn on and won't turn off. The alarm goes crazy. Nothing works, all the dash lights turn on. I have videos. This has happened about five times and I've been called back from the dealer to pick it up. I"m not confident it is safe to drive, and I don't think Toyota is taking my concerns seriously. The vehicle has about 7400 miles and is otherwise pristine. All service is up to date. It is a lease.
STRUCTURE (1 complaints)
STRUCTURE
1 complaintThere is water leakage between the window and and the scraper seal resulting in water saturating the insulation in the door. During spring, summer and fall, this results in a powerful mildew/mold smell. We are concerned about health risks of breathing this pollutant. The dealership, Page Toyota in Southfield Mi has confirmed this. In addition, Toyota Engagement Center has also been involved. The problem is confirmed however the only solution they presented was the cleanup of only 1 inside door panel. The problem persists. We believe this ongoing issue presents a health risk and the outside rubber scraper needs to be re designed.
SUSPENSION (1 complaints)
SUSPENSION
1 complaintTook vehicle in for new tires and alignment at 47,302 miles on the odometer. I was informed that a camber bolt was completely seized and that the right rear control arm busing was bad/missing. My car is just over a year old and has been vibrating for a while at interstate speeds. I thought it was a belt broken in a tire as they were reaching the time to be changes but weren't at the wear marks. I did have one tire that the inside was worn and starting into the belt most likely because of the misalignment from the bad/missing right rear bushing. With the car being so new and used mostly on the interstate, I felt this may be a saftey issue for failing bushings on suspension components.
When Do 2024 Toyota Prius Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Toyota Prius Years
Best Toyota Prius Years to Buy
The best Toyota Prius year is 2021 with a reliability score of 82/100, rated excellent. Other strong picks include 2020 (79/100) and 2025 (78/100).
Toyota Prius Years to Avoid
No Toyota Prius years are statistical outliers in our data — all years score consistently.
See full Toyota Prius years-to-avoid analysis →Toyota Prius Reliability Score Trend
Toyota Prius reliability has remained consistent across model years, averaging 78/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 78/100 | Good |
| 2019 | 77/100 | Good |
| 2020 | 79/100 | Good |
| 2021 | 82/100 | Excellent |
| 2022 | 78/100 | Good |
| 2023 | 76/100 | Good |
| 2024 | 77/100 | Good |
| 2025 | 78/100 | Good |
Toyota Prius Reliability Compared to Other Years
2024 Toyota Prius Reliability by Powertrain
The 2024 Toyota Prius is available with 2 powertrain options. Here's how they compare on reliability.
| Powertrain | Complaints | Recalls | Incidents* | Crash Rating |
|---|---|---|---|---|
| Gas | 16 | 4 | 2 | 5 out of 5 |
| PHEV | 9 | 4 | 0 | 5 out of 5 |
| Total | 25 | 8 | 2 |
NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.
* Incidents = crash + fire reports. A single complaint can include multiple incident types.
Frequently Asked Questions
Is the 2024 Toyota Prius reliable?
What are the most common problems with the 2024 Toyota Prius?
How many recalls does the 2024 Toyota Prius have?
Is the 2024 Toyota Prius expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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