Last updated: 2026-07-26

2021 Toyota C-HR
RELIABILITY SCORE: 77/100 (GOOD)

2021 Toyota C-HR Reliability Report

The 2021 Toyota C-HR scores 77/100 ("Good"). With 1 recall and 32 owner complaints, reliability is acceptable but not class-leading.

Recalls

1

Complaints

32

Complaint Rate

9per 10,000 sold

Est. Repair Cost

$441

Annual Fuel Cost

$2,050

Detailed Score Breakdown

Complaint Severity66/100

Component-weighted complaints normalized by sales volume

Repair Costs80/100

Independent repair cost ratings

Recall Impact88/100

Recall count weighted by severity

Issue Diversity84/100

Breadth of reported problem categories

The Verdict

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues to Watch

  • POWER TRAIN (14)
  • ELECTRICAL SYSTEM (5)
  • AIR BAGS (2)

Generation & Refresh (US)

Post-Refresh

2021 is 1 year after the facelift refresh.

  • Year 4 in the First generation (AX10/AX50) (2018–2022).
  • Well-established in its generation — most early issues should be resolved.
  • 1st generation C-HR (US).

What this means for buyers

Post-refresh years tend to be among the most refined — updates have been applied and early kinks worked out.

2018: First generation (AX10/AX50) Launch

Generation start — new platform.

2020: Mid-Cycle Refresh

Updated features and styling tweaks.

2021: This Model Year

2021 is 1 year after the facelift refresh.

Should You Buy the 2021 Toyota C-HR?

At 77/100, the 2021 Toyota C-HR lands in "Good" territory — acceptable, but not class-leading. 2021 is 1 year after the facelift refresh.

Owners log 32 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.

Get a pre-purchase inspection on any used example, with extra attention to power train (14). An extended warranty is worth pricing out.

Compared to the 2022 Toyota C-HR, which scored 3 points higher. See also the 2020 Toyota C-HR for an earlier comparison.

Pros

  • +Acceptable reliability score
  • +Low recall count
  • +Below-average complaint rate for SUV

Cons

  • POWER TRAIN issues reported (14 complaints)
  • ELECTRICAL SYSTEM: Owners of the 2021 Toyota C-HR frequently report issues related to the... (5 complaints)

Compare 2021 Toyota C-HR With

Common Problem Categories

Safety

LOW RISK
  • 1 manufacturer recall issued

Other

HIGH RISK
  • POWER TRAIN (14)
  • ELECTRICAL SYSTEM (5)

See detailed breakdown by component ↓

Recall Overview

1

recall on record

The 2021 Toyota C-HR carries 1 recall — a low count. Authorized dealers repair any open recall free of charge, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

9

per 10,000 sold

Segment avg: 16.7

LowAvgHigh
Low

Safety Incidents

3

Crashes

0

Fires

3

Injuries

0

Deaths

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2021 Toyota C-HR Recall Details

1 recall has been issued for the 2021 Toyota C-HR. All recall repairs are performed free of charge at authorized dealerships.

22V1070002022-02-24

FORWARD COLLISION AVOIDANCE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.

Consequence

An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.

Remedy

Dealers will inspect and activate the radar sensor as necessary, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA02.

VIN History Report

Buying a used 2021 Toyota C-HR? Check its history first

Every 2021 Toyota C-HR has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Affiliate link — we may earn a commission at no cost to you. No VIN? Just hit “Check VIN” to look one up.

  • Accidents
  • Open Recalls
  • Title History
  • Odometer Rollback

2021 Toyota C-HR NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 4/5

Rollover risk: 14.3%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, Rear Seat)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat)Torso/Pelvis (Driver, Front Passenger)Torso (Rear Seat)Knee (Driver)Additional Air Bags (Seat Pan Airbag)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat)
View full safety data on NHTSA.gov →

Toyota C-HRRepair Costs & Maintenance

Maintenance Rating

4Maintenance rating: 4 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$441

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

MPG & Annual Running Costs

Gas

29 MPG

Running cost: $2,650/yr

Fuel + repair

27 city / 31 hwy MPG

Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2021 EPA label cycle.

Gas trims
TrimDriveTrans.CityHwyCombFuel Cost
C-HR 2.0L 4-cylFront-Wheel DriveAutomatic (AV-S7)273129$2,050

Used Buying Checklist

Key things to inspect or verify before purchasing a 2021 Toyota C-HR.

  • Check for transmission noises like whining or growling

  • Test drive to ensure the car accelerates smoothly and shifts gears properly

  • Inspect for any warning lights or error messages on the dashboard

  • Verify the functionality of advanced safety systems like Lane Tracing Assist and Pre-Collision System

  • Inspect seat belts for proper locking and tension release

2021 Toyota C-HR Common Problems by Component

32 owner complaints grouped by vehicle system.

14
5
4
POWER TRAIN (14)ELECTRICAL SYSTEM (5)UNKNOWN OR OTHER (4)AIR BAGS (2)SEAT BELTS (2)STEERING (1)ENGINE (1)FORWARD COLLISION AVOIDANCE (1)Other (2)

POWER TRAIN

14 complaints

Owners report significant issues with the transmission of the 2021 Toyota C-HR, frequently describing abnormal noises such as whining, whistling, or growling, which often precede complete transmission failure. These issues typically emerge around 60,000 miles, with some reports as early as 40,000 miles. Complaints often highlight the need for costly transmission replacements, with estimates ranging from $11,000 to $13,000. Several owners mention that the vehicle may not drive forward or is unable to exceed 25 mph, though no crashes or loss of control are specifically noted. Prospective buyers should be aware of these recurring problems, particularly given the absence of a recall or extended warranty coverage from the manufacturer.

14 complaints total

ELECTRICAL SYSTEM

5 complaints

Owners of the 2021 Toyota C-HR frequently report issues related to the vehicle's electrical systems. Common symptoms include the illumination of multiple warning lights and messages such as "Service Vehicle Now," with some owners noting these issues around 82,000 miles. Additionally, problems with advanced driver-assistance systems are noted, such as the inability to connect or recalibrate systems like Lane Tracing Assist (LTA) and Pre-Collision System after windshield replacement, often around 27,529 miles. Safety concerns are highlighted by reports of unprovoked automatic braking and lane-keeping assist malfunctions, which some owners describe as causing near-accidents. Buyers should be aware of these electrical and safety-related concerns when considering this model.

5 complaints total

UNKNOWN OR OTHER

4 complaints

Owners of the 2021 Toyota C-HR report several distinct issues. One owner describes a transmission failure at around 100,000 miles, requiring costly repairs. Another issue involves the Tire Pressure Monitoring System (TPMS), where a sensor broke off inside a tire without external damage, raising concerns about potential safety risks from tire imbalance. Additionally, some owners experience problems with the Toyota Safety Connect system, including unintended 911 calls and erroneous airbag deployment signals, which can lead to emergency responses. Lastly, there is a report of the rear windshield shattering spontaneously while the vehicle was stationary, with no apparent external cause. These issues highlight potential safety implications, such as emergency miscommunications and tire imbalance, that prospective buyers should consider.

4 complaints total
AIR BAGS (2 complaints)

AIR BAGS

2 complaintsSafety-related

Owners of the 2021 Toyota C-HR report issues with air bags not deploying during crashes, as well as problems with unintended acceleration. In one instance, a crash at approximately 32,000 miles resulted in air bags failing to deploy and the driver's seat belt not retracting, leading to neck and back injuries. Another report describes sudden acceleration while parking, resulting in multiple impacts with walls and another vehicle, although no injuries were mentioned. These incidents highlight potential safety implications, particularly concerning air bag deployment and vehicle control during low-speed maneuvers. Buyers should be aware of these issues, especially in vehicles with mileage around 32,000.

2 complaints total2 crashes1 injury
SEAT BELTS (2 complaints)

SEAT BELTS

2 complaints

Owners of the 2021 Toyota C-HR report issues with the seat belt system, specifically mentioning that the driver's seat belt locks up unnecessarily when the tension feature is not needed. Additionally, one owner describes needing to keep a pair of scissors on hand due to seat belt lock issues, suggesting a potential safety concern. These complaints do not specify mileage ranges, but they do highlight safety implications, such as the possibility of accidents or injury due to the seat belt malfunctioning. Buyers considering this model should be aware of these reported seat belt issues and the associated safety risks.

2 complaints total
STEERING (1 complaints)

STEERING

1 complaint
2026-05-26

On May 26, 2026 I was driving on the highway at around 50mph and the vehicle swerved to the right on its own causing me to swerve back and forth between two lanes for about 10 seconds. The wheel moved on its own causing me to use force to try to get the car back in control. Thankfully no one was next to me but if that had not been the case, it would have a caused a serious and life threatening accident. Had I been going any faster or on the regular streets, I am certain the vehicle would have flipped or ran off the road. It was EXTREMELY scary, especially as I am a mother and my baby is frequently in the car. I have contacted two separate Toyota dealerships neither one of them giving any concern to my safety or well-being and are charging me $100+ to run a diagnostics. I no longer feel safe driving this vehicle, I no longer believe that Toyota cares about their clients and will no longer be recommending Toyota for their lack of concern of their drivers safety. There were no warning messages or notifications before, during, or after the incident.

ENGINE (1 complaints)

ENGINE

1 complaint
2025-12-01

My 2021 CHR, that I purchased in March 2021 with 11 miles on it, started making a noise when driving in December 2025 so I took it in to Street Toyota in Amarillo, TX on 12-27-2025. It was confirmed that the automatic transaxle needed to be replaced and it would cost $15,653.58 to replace. The cost of my car brand new was $21,000.

FORWARD COLLISION AVOIDANCE (1 complaints)

FORWARD COLLISION AVOIDANCE

1 complaintSafety-related
2022-12-12Crash reported2 injuries

The contact owned a 2021 Toyota C-HR. The contact stated that while driving at 65 MPH, she collided with a deer attempting to cross the freeway. The contact stated that the collision was the result of the pre-collision avoidance system failing to activate. Both driver-side and passenger-side air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed. The vehicle was towed from the scene to a tow yard, where it remained. The contact reported that two individuals were treated for injuries following the accident. The driver sustained whiplash, two herniated discs, a torn meniscus, and a torn retina. The passenger sustained whiplash and various other unspecified injuries. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired and was deemed a total loss as a result of the collision. After investigating the issue, the contact related the failure to NHTSA Campaign Number: 22V107000 (Forward Collision Avoidance). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,000.

FUEL/PROPULSION SYSTEM (1 complaints)

FUEL/PROPULSION SYSTEM

1 complaint
2023-02-13

this 21 chr has developed low idell at a signal light just like my 2019 corolla and the dealership said nothing was wrong with it after 4 visits, now it has a recall on it and i know longer have it after it died at a signal light.does the 21 chr have the same low pressure fuel pump.

VISIBILITY (1 complaints)

VISIBILITY

1 complaint
2021-03-01

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed in inclement weather, the driver's and passenger's side front and rear windows became foggy. The contact activated the defroster; however, she was not able to see through the windows. The vehicle was taken to the dealer and diagnosed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,000.

When Do 2021 Toyota C-HR Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

40,000–60,000 milesTransmission failures
27,000–82,000 milesElectrical system warnings

Best & Worst Toyota C-HR Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Toyota C-HR Years to Buy

The best Toyota C-HR year is 2022 with a reliability score of 80/100, rated excellent. Other strong picks include 2021 (77/100) and 2020 (76/100).

Toyota C-HR Years to Avoid

The worst Toyota C-HR year is 2018 with a score of 66/100, primarily due to power train (193) issues.

Toyota C-HR Reliability Score Trend

Toyota C-HR reliability has improved in recent years, with newer models scoring an average of 78/100 compared to 68/100 for older years.

Scores 0–100. Higher is better. Current year highlighted.

Toyota C-HR reliability scores by year
YearScoreRating
201866/100Good
201970/100Good
202076/100Good
202177/100Good
202280/100Excellent

Toyota C-HR Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202280/100+3Excellent02
2021(selected)77/100+1Good132
202076/100+6Good155
201970/100+4Good3101
201866/100Good1296

Frequently Asked Questions

Is the 2021 Toyota C-HR reliable?
The 2021 Toyota C-HR has a "Good" reliability rating with a score of 77/100. It is reasonably reliable with 1 recall and 32 owner complaints, though some issues have been reported.
What are the most common problems with the 2021 Toyota C-HR?
The most commonly reported problems with the 2021 Toyota C-HR include: POWER TRAIN (14 complaints), ELECTRICAL SYSTEM (5 complaints), UNKNOWN OR OTHER (4 complaints), AIR BAGS (2 complaints), SEAT BELTS (2 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2021 Toyota C-HR have?
The 2021 Toyota C-HR has 1 recall on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2021 Toyota C-HR expensive to maintain?
The 2021 Toyota C-HR has estimated annual repair costs of $441/year. With a reliability score of 77/100, some repairs may be needed, but overall ownership costs are manageable.

Don’t buy a 2021 Toyota C-HR without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

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Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

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