Last updated: 2026-07-26

Buick Encore vs Toyota C-HR: Reliability Compared

Choosing between the Buick Encore and the Toyota C-HR? This page compares their reliability scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs so you can make a confident long-term ownership decision between these two compact suvs.

Our reliability scores are based on NHTSA recall and complaint data, independent repair cost estimates, and sales-normalized complaint rates. The Buick Encore currently leads with an average score of 79/100 compared to 74/100. Scroll down for the full year-by-year breakdown, common problem areas, and repair cost comparison.

How Do the Buick Encore and Toyota C-HR Generations Compare?

As of mid-2026, the Buick Encore is in its first generation, which debuted in 2013 and continued until 2022, with a significant refresh in 2017. This long production run indicates a mature platform, suggesting that potential reliability issues have likely been addressed over the years, making it a solid choice for buyers prioritizing dependability. The Toyota C-HR, on the other hand, entered its second generation in 2023, following its first generation from 2018 to 2022, which received a facelift in 2020. The current second-generation C-HR is early in its cycle, which might imply potential teething problems typical of newer designs. Buyers might consider the Encore for its established reliability or the C-HR for its latest features, weighing the benefits of a mature platform against the allure of a fresh redesign.

Verdict

The Buick Encore is more reliable than the Toyota C-HR, scoring 79/100 vs 74/100.

The Buick Encore edges out the Toyota C-HR in reliability, with a slightly higher average reliability score of 79/100 compared to the C-HR's 76/100. The Encore also boasts a lower owner complaint rate of 6.9 per 10,000 units versus the C-HR's 25.6, indicating fewer issues per vehicle sold. While both models have competitive estimated annual repair costs, with the Encore at $466 and the C-HR at $441, the Encore's fewer complaints and recalls over five years make it the more reliable choice in this comparison.

Key Differences

  1. 1Toyota C-HR costs $25 less per year to repair
  2. 2Buick Encore has 18.7 fewer complaints per 10k sold
  3. 3Buick Encore scores 5 points higher in reliability

Category Scoreboard

4Buick Encore
1Toyota C-HR
Reliability ScoreTotal RecallsComplaint RateAnnual Repair CostSafety Rating

Buick Encore vs Toyota C-HR: Which Is More Reliable?

Buick Encore vs Toyota C-HR at-a-glance reliability comparison
MetricBuick EncoreToyota C-HR
Reliability Score79/10074/100
Years Tracked55
Total Recalls46
Complaints per 10k Sold6.925.6
Annual Repair Cost$466/yr$441/yr
Safety RatingNHTSA overall
2022 NHTSA
2022 NHTSA
Frontal
Side
Rollover
Year Wins4 (1 tied)0 (1 tied)

What Are the Common Problems With the Buick Encore and Toyota C-HR?

The Buick Encore and Toyota C-HR exhibit distinct problem profiles, with the C-HR showing a significantly higher number of total complaints, particularly in the power train category, accounting for 305 issues and 4 crash-linked incidents. The Encore, while having fewer complaints overall, has a notable concentration in engine-related issues (40 complaints) and air bags, with 11 of the 19 air bag complaints being crash-linked, indicating a potential safety concern. In contrast, the C-HR's air bag complaints are fewer but all are crash-linked, suggesting a serious though less frequent issue. Both vehicles have relatively low complaints in electrical systems and steering, but the Encore's air bag and power train problems highlight areas of concern that are less pronounced in the C-HR.

Buick Encore vs Toyota C-HR common problem areas comparison
ComponentBuick EncoreToyota C-HR
POWER TRAIN1Very Low16High
UNKNOWN OR OTHER0.4Very Low3.3Average
ELECTRICAL SYSTEM0.7Very Low1.8Low
ENGINE1.5Low0.9Very Low
AIR BAGS0.7Very Low0.4Very Low
SERVICE BRAKES0.4Very Low0.6Very Low
STEERING0.3Very Low0.3Very Low
ENGINE AND ENGINE COOLING0.3Very LowNone
VISIBILITY/WIPERNone0.3Very Low
VEHICLE SPEED CONTROL0.2Very LowNone
STRUCTURENone0.2Very Low
PARKING BRAKENone0.2Very Low
FORWARD COLLISION AVOIDANCENone0.2Very Low
SUSPENSION0.1Very LowNone
FUEL/PROPULSION SYSTEM0.1Very LowNone
ELECTRONIC STABILITY CONTROL (ESC)0.1Very LowNone
SEAT BELTSNone0.1Very Low

Complaints per 10,000 units sold, aggregated across all tracked model years from NHTSA owner reports.

Which Is Cheaper to Maintain: Buick Encore or Toyota C-HR?

Based on independent repair cost data, the Buick Encore averages $466 annually for repairs, with an estimated repair visit every 10 years and a 12% chance of a major repair. In contrast, the Toyota C-HR has a slightly lower annual repair cost at $441, though specific data on repair frequency and major repair risk isn't provided. Over five years, the Encore's cost difference is about $125 more than the C-HR. Given its lower annual cost and potentially lower major repair risk, the Toyota C-HR may offer better value for cost-conscious buyers, assuming similar repair frequency.

How Does Buick Encore vs Toyota C-HR Reliability Compare by Year?

Buick Encore vs Toyota C-HR year-by-year reliability scores
YearBuick EncoreToyota C-HREdge
202280/1000R / 8C80/1000R / 2CTie
202180/1000R / 9C77/1001R / 32CBuick Encore
202077/1002R / 19C76/1001R / 55CBuick Encore
201976/1002R / 82C70/1003R / 101CBuick Encore
201880/1000R / 72C66/1001R / 296CBuick Encore

Best years to cross-shop: The 2022 Buick Encore scored 80/100 and the 2022 Toyota C-HR scored 80/100 — these represent the strongest model years in our tracking range.

Who Should Buy the Buick Encore vs the Toyota C-HR?

If you prioritize reliability and fewer issues, the Buick Encore could be your better choice. With a reliability score of 79/100, it edges out the Toyota C-HR. The Encore also boasts fewer recalls (4) and a significantly lower owner complaint rate of 6.9 per 10,000 sold. While its estimated annual repair cost is slightly higher at $466, the lower repair frequency of 0.1/year and a major repair risk of 12% make it a solid option for those seeking peace of mind. On the other hand, if lower annual repair costs are your primary concern, consider the Toyota C-HR. With an estimated annual repair cost of $441, it is slightly more economical to maintain. However, be mindful of its higher recall count (6) and owner complaint rate of 25.6 per 10,000 sold. If you can overlook these factors for a marginally cheaper upkeep, the C-HR might suit your needs.

Buick Encore vs Toyota C-HR: Common Questions

Is the Buick Encore more reliable than the Toyota C-HR?
Based on our data, the Buick Encore is more reliable with an average score of 79/100 compared to 74/100. The difference is modest, so both are reasonable choices.
Which has more recalls, the Buick Encore or the Toyota C-HR?
The Toyota C-HR has more recalls (6) compared to the Buick Encore (4). More recalls don't always mean worse reliability — some are minor — but it's worth reviewing what each recall covers.
Which has fewer owner complaints, the Buick Encore or the Toyota C-HR?
Adjusted for sales volume, the Buick Encore has a lower complaint rate at 6.9 per 10,000 vehicles sold versus 25.6 for the Toyota C-HR. Normalizing by sales gives a fairer comparison than raw totals.
Which is cheaper to maintain, the Buick Encore or the Toyota C-HR?
Based on independent repair cost estimates, the Toyota C-HR is cheaper to maintain at $441/year versus $466/year for the Buick Encore.
Is the Buick Encore or Toyota C-HR safer?
Based on NHTSA crash test ratings, the Buick Encore has a higher overall safety rating of 5/5 stars compared to 4/5 for the Toyota C-HR. Check sub-ratings (frontal, side, rollover) above for a more detailed safety comparison.

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How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

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