Last updated: 2026-04-10

RELIABILITY SCORE: 62/100 (GOOD)

2024 Ram Promaster Reliability Report

Name: 2024 Ram Promaster
Brand: Ram

The 2024 Ram Promaster scores 62/100 ("Good"). With 6 recalls and 5 owner complaints, reliability is acceptable but not class-leading.

Full Breakdown Compare Models

Recalls

Complaints

Complaint Rate

0.8per 10,000 sold

Est. Repair Cost

$858

Detailed Score Breakdown

Complaint Severity73/100

Component-weighted complaints normalized by sales volume

Repair Costs40/100

Independent repair cost ratings

Recall Impact65/100

Recall count weighted by severity

Issue Diversity74/100

Breadth of reported problem categories

The Verdict

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues to Watch

ELECTRICAL SYSTEM (2)
ENGINE (1)
VISIBILITY (1)

Should You Buy the 2024 Ram Promaster?

At 62/100, the 2024 Ram Promaster lands in "Good" territory — acceptable, but not class-leading.

Owners log 5 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.

Get a pre-purchase inspection on any used example, with extra attention to electrical system (2). An extended warranty is worth pricing out.

Compared to the 2025 Ram Promaster, which scored the same. See also the 2023 Ram Promaster for an earlier comparison.

Pros

+Acceptable reliability score
+Below-average complaint rate for Truck
+Only 5 complaints reported

Cons

−Above-average recall count
−ELECTRICAL SYSTEM: Dashboard and vehicle shutdowns (2 complaints)
−Electrical system failures reported at 9,000–10,000 miles

Compare 2024 Ram Promaster With

2024 GMC Sierra 1500

Reliability: 73/100

Good

2024 Ford F-150 Lightning

Reliability: 61/100

Good

2024 Ford F-150

Reliability: 74/100

Good

2024 Toyota Tundra

Reliability: 65/100

Good

2024 Chevrolet Silverado

Reliability: 73/100

Good

Common Problem Categories

Safety

LOW RISK

6 manufacturer recalls issued

Other

HIGH RISK

ELECTRICAL SYSTEM (2)
ENGINE (1)

See detailed breakdown by component ↓

Recall Overview

recalls on record

The 2024 Ram Promaster has 6 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.

NHTSA.gov →

Complaint Breakdown

0.8

per 10,000 sold

Segment avg: 4.1

LowAvgHigh

Very Low

Safety Incidents

Crashes

Fires

Injuries

Deaths

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2024 Ram Promaster Recall Details

6 recalls have been issued for the 2024 Ram Promaster. All recall repairs are performed free of charge at authorized dealerships.

26V1710002026-03-20

STRUCTURE

Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence

A noncompliant emergency exit can increase the risk of ejection and injury during a crash.

Remedy

Dealers will replace the window, free of charge. Owner notification letters are expected to be mailed April 13, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

25V8760002025-12-17

EQUIPMENT ADAPTIVE/MOBILITY

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

25V7200002025-10-23

ENGINE AND ENGINE COOLING

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence

Electrical circuits that overheat increase the risk of a fire.

Remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January and March 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

VIN History Report

Buying a used 2024 Ram Promaster? Check its history first

Every 2024 Ram Promaster has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Accidents
Open Recalls
Title History
Odometer Rollback

2024 Ram Promaster NHTSA Safety Ratings

Crash Test Results by Configuration (expand)

Gas Powertrain

Rollover risk: 0.0%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger)Seat Belt Load Limiters (Driver, Front Passenger)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Not Available)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger)Torso and/or Pelvis Protection (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (None)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Not Available)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger)

View full safety data on NHTSA.gov →

Ram PromasterRepair Costs & Maintenance

Maintenance Rating

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$858

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

2024 Ram Promaster Example Repair Prices

National average price ranges for common repairs. These are not model-year-specific failure predictions.

Common repair costs and price estimates
Repair	Estimated Cost
Drive Axle Assembly Drain & Refill	$173 – $201
MAP Sensor Replacement	$87 – $146
Transmission Position Sensor Replacement	$540 – $752
Dashboard Replacement	$2,441 – $2,869
Anti-lock Brake System (ABS) Diagnosis	$118 – $173
Brake Vacuum Pump Replacement	$448 – $483
Power Steering System Leak Inspection	$61 – $90
Yaw Sensor Replacement	$199 – $239
Headlamp Control Module Replacement	$892 – $1,018
Brake Caliper Replacement	$753 – $822

Estimates based on national average repair costs. Actual costs may vary by location and shop.

Used Buying Checklist

Key things to inspect or verify before purchasing a 2024 Ram Promaster.

Check dashboard and information display for intermittent power loss
Test vehicle for unexpected engine shutdowns during a test drive
Inspect cooling fans for proper operation to prevent overheating
Verify alignment and condition of rear doors and roof for structural integrity
Check for any open recalls and ensure they have been addressed

2024 Ram Promaster Common Problems by Component

5 owner complaints grouped by vehicle system.

ELECTRICAL SYSTEM (2)ENGINE (1)VISIBILITY (1)STRUCTURE (1)

ELECTRICAL SYSTEM

2 complaints

Owners report recurring electrical system failures in the 2024 Ram Promaster, particularly involving the dashboard and vehicle shutdowns. Common symptoms include the driver's console and information display going dark at highway speeds, with functions gradually returning after approximately 10 seconds. Another issue involves the vehicle completely shutting off without warning, requiring a restart and occurring multiple times, notably at mileages of 9769 and 9980. These incidents happen at various speeds and result in the vehicle coming to an almost immediate stop, posing potential safety risks due to loss of vehicle control. Buyers should be aware of these issues, especially in vehicles with less than 10,000 miles.

2 complaints total

ENGINE

1 complaint

2026-03-23

Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire risk.

VISIBILITY

1 complaint

2026-02-09

The contact's son owns a 2024 Ram Promaster 2500. While the owner was driving approximately 55-60 MPH, the front passenger's side rearview mirror closed independently, reducing the driver's ability to see the roadway. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

STRUCTURE (1 complaints)

STRUCTURE

1 complaint

2025-06-19

On Thursday, [XXX], I took my vehicle to the authorized dealership Alberic Chrysler Jeep Dodge, located on Kennedy Avenue in San Juan, Puerto Rico, for routine maintenance. While handling the vehicle, the service personnel lifted it using the shop's lift equipment, raising it all the way to the ceiling, which caused severe structural damage to the vehicle's roof. The dealership contacted the Puerto Rico State Police, who filed report number [XXX]. Additionally, I was asked to complete a written damage claim at the dealership. The vehicle was under full manufacturer's warranty at the time of the incident. However, the structural damage has now compromised the vehicle's integrity, specifically: - The rear doors became misaligned. - The roof suffered a visible crack, which exposed the interior of the vehicle to weather conditions. - The damage potentially affects warranty coverage, especially related to corrosion protection. We requested that the dealership retain the vehicle on-site to allow for inspection by the manufacturer's technical team. The dealership refused to do so unless I agreed to pay a $25 daily storage fee. We also requested substitute transportation, which they denied. Additionally, according to the NHTSA database, this vehicle currently has an open safety recall. I was never informed of this recall by the dealership at the time of the maintenance appointment, which is a serious failure in the dealership's responsibility to notify the owner and address potential safety risks. The vehicle is used for both personal and professional transportation, and at the time of the incident, it had 8,402 miles. This incident raises significant safety concerns regarding the vehicle's structural integrity, the open recall, and the dealership's handling of the matter. I respectfully request NHTSA's assistance in investigating this situation to ensure that both the safety standards and consumer protections are upheld. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When Do 2024 Ram Promaster Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

9,000–10,000 milesElectrical system failures

Best & Worst Ram Promaster Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Ram Promaster Years to Buy

Based on reliability index score

The best Ram Promaster year is 2018 with a reliability score of 68/100, rated good. Other strong picks include 2023 (63/100) and 2025 (62/100).

Top Pick

Good

Ram Promaster Years to Avoid

No Ram Promaster years are statistical outliers in our data.

All model years score consistently well. The Ram Promaster maintains one of the highest industry standards for long-term durability across its entire production span.

See full Ram Promaster years-to-avoid analysis

Ram Promaster Reliability Score Trend

Ram Promaster reliability has remained consistent across model years, averaging 62/100.

Scores 0–100. Higher is better. Current year highlighted.

Ram Promaster reliability scores by year
Year	Score	Rating
2018	68/100	Good
2019	58/100	Mixed
2020	62/100	Good
2021	58/100	Mixed
2022	61/100	Good
2023	63/100	Good
2024	62/100	Good
2025	62/100	Good

Ram Promaster Reliability Compared to Other Years

Reliability scores compared across model years
Year	Score	vs Prior Year	Rating	Recalls	Complaints
2026	62/100 (predicted)	—	Predicted	1	1
2025	62/100	0	Good	4	3
2024(selected)	62/100	-1	Good	6	5
2023	63/100	+2	Good	7	39
2022	61/100	+3	Good	8	53
2021	58/100	-4	Mixed	11	98
2020	62/100	+4	Good	7	34
2019	58/100	-10	Mixed	10	60
2018	68/100	—	Good	0	1

2024 Ram Promaster Common Questions

10 questions from 2024 Ram Promaster owners.

My windows don’t work

I’m having a problem with my rear windows and they won’t go down I was told to fix replace the main power switch and I did that and my rears don’t work I also noticed that my passenger window doesn’t go down unless the driver rolls it down with their switch More than a year

VisitorMar 14, 2026

Ram 3500 will not start

When trying to start the truck the starter clicks once but will not turnover. Any idea what to check. Started today

VisitorJan 13, 2026

Vibration and droning sound in vehicle while driving

The issues are at an rpm at 1050 at any speed keeping it steady in this exact range. If you go slower it will drop a gear and is fine. If you go above this rpm in this gear it goes away. They changed the transmission valve body and updated software. This didn't fix the problem. What it did do is raise the idle rpm from 500 to 550 and lowered the warmup rpm, which was much higher. I've been on 2 tech rides 1 to show him the issues that he could not duplicate, then he drove and replicated issues. Another issue l brought it in for was the clunking when slowing down to a stop. It seems fixed for now only the clunking issue. Now 1/7/2026 they are telling me that the vehicle is within normal operating conditions. I have less than 7800 miles on a brand new 2023 Ram 1500 mild hybrid. What would correct this problem would be for the transmission computer to drop to a lower gear just above the 1050 rpm to avoid lugging the engine. More than a year

VisitorJan 8, 2026

ram1500 tradesnan

lost keyffob how canI i start truck

VisitorOct 29, 2025

coolant consumption

2025 Ram 1500 3.6 E torque motor, new 9 moths old 5000 miles burned through 3 gallons of coolant so far, no leaks was pressure tested with negative results, also the first cold start of the day 32 degrees and lower I have a loud screaming squeal from my motor for about 15 seconds, not the belts they have been tested. this new truck has spent a total of two weeks in the dealer shop and I'm frustrated and angry with this situation. the dealer said (we don't know what's wrong) wait for the recall. More than a year

VisitorSep 7, 2025

Frequently Asked Questions

Is the 2024 Ram Promaster reliable?

The 2024 Ram Promaster has a "Good" reliability rating with a score of 62/100. It is reasonably reliable with 6 recalls and 5 owner complaints, though some issues have been reported.

What are the most common problems with the 2024 Ram Promaster?

The most commonly reported problems with the 2024 Ram Promaster include: ELECTRICAL SYSTEM (2 complaints), ENGINE (1 complaints), VISIBILITY (1 complaints), STRUCTURE (1 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.

How many recalls does the 2024 Ram Promaster have?

The 2024 Ram Promaster has 6 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.

Is the 2024 Ram Promaster expensive to maintain?

The 2024 Ram Promaster should have average maintenance costs for its class. With a reliability score of 62/100, some repairs may be needed, but overall ownership costs are manageable.

Don’t buy a 2024 Ram Promaster without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Affiliate link — we may earn a commission at no cost to you.

Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

80–100: Excellent— Top-tier reliability, minimal issues
60–79: Good— Reliable with some minor concerns
40–59: Mixed— Notable issues, research before buying
0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

Get notified when new recalls or reliability data is added for the Ram Promaster.

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