Last updated: 2026-10-10

RELIABILITY SCORE: 62/100 (GOOD)

2024 Ram ProMaster Reliability Report

The 2024 Ram Promaster rates good for reliability, but two owners report the engine and dash shutting off without warning while driving.

Full Breakdown Compare Models

Recalls

Complaints

Complaint Rate

0.8per 10,000 sold

Est. Repair Cost

$858

Detailed Score Breakdown

Complaint Severity73/100

Component-weighted complaints normalized by sales volume

Repair Costs40/100

Independent repair cost ratings

Recall Impact65/100

Recall count weighted by severity

Issue Diversity74/100

Breadth of reported problem categories

The Verdict

Consider

Good standing and few complaints, but both electrical complaints describe sudden shutoffs while driving, and six recalls are on file.

Top Issues to Watch

ELECTRICAL SYSTEM (2)
ENGINE (1)
VISIBILITY (1)

Should You Buy the 2024 Ram ProMaster?

Reliability is good for this model year, though it sits below average among 2024 trucks and in the middle of the nine scored Promaster years. Owners filed five complaints, or 0.8 per 10,000 sold. The 2023 and 2025 years rate about the same.

The problem to know about is sudden power loss. Two electrical complaints describe the engine and dash shutting off while driving, with no warning lights first. One van stopped almost at once instead of coasting and repeated this at different speeds in under 10,000 miles. The other lost its dash display at highway speed, and functions returned a few at a time after about 10 seconds. A stall in traffic is a real crash risk. Federal recall records list six recalls, including electrical system and engine cooling.

Ask for proof that every recall was completed and for any repair record on shutoffs. Check 2023 and 2025 listings too.

Compared to the 2025 Ram ProMaster, which scored the same. See also the 2023 Ram ProMaster for an earlier comparison.

Pros

+Acceptable reliability score
+Below-average complaint rate for Truck
+Only 5 complaints reported

Cons

−Above-average recall count
−ELECTRICAL SYSTEM issues reported (2 complaints)

Compare 2024 Ram ProMaster With

2024 Toyota Tundra

Reliability: 65/100

Good

2024 Ford F-150 Lightning

Reliability: 61/100

Good

2024 Chevrolet Silverado

Reliability: 73/100

Good

2024 Ford F-150

Reliability: 74/100

Good

2024 GMC Sierra 1500

Reliability: 73/100

Good

Common Problem Categories

Safety

LOW RISK

6 manufacturer recalls issued

Other

HIGH RISK

ELECTRICAL SYSTEM (2)
ENGINE (1)

See detailed breakdown by component ↓

Recall Overview

recalls on record

The 2024 Ram ProMaster has 6 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.

NHTSA.gov →

Complaint Breakdown

0.8

per 10,000 sold

Segment avg: 3.7

LowAvgHigh

Very Low

Safety Incidents

Crashes

Fires

Injuries

Deaths

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2024 Ram ProMaster Recall Details

6 recalls have been issued for the 2024 Ram ProMaster. All recall repairs are performed free of charge at authorized dealerships.

26V1710002026-03-20

STRUCTURE

Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence

A noncompliant emergency exit can increase the risk of ejection and injury during a crash.

Remedy

Dealers will replace the window, free of charge. Owner notification letters are expected to be mailed April 13, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

25V8760002025-12-17

EQUIPMENT ADAPTIVE/MOBILITY

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

25V7200002025-10-23

ENGINE AND ENGINE COOLING

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence

Electrical circuits that overheat increase the risk of a fire.

Remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January and March 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

VIN History Report

Buying a used 2024 Ram ProMaster? Check its history first

Electrical system problems lead owner complaints about the 2024 Ram ProMaster, and 6 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.

Accidents
Open Recalls
Title History
Odometer Rollback

2024 Ram ProMaster NHTSA Safety Ratings

Crash Test Results by Configuration (expand)

Gas Powertrain

Rollover risk: 0.0%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger)Seat Belt Load Limiters (Driver, Front Passenger)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Not Available)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger)Torso and/or Pelvis Protection (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (None)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Not Available)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger)

View full safety data on NHTSA.gov →

Ram ProMasterRepair Costs & Maintenance

Maintenance Rating

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$858

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

2024 Ram ProMaster Example Repair Prices

National average price ranges for common repairs. These are not model-year-specific failure predictions.

Common repair costs and price estimates
Repair	Estimated Cost
Drive Axle Assembly Drain & Refill	$173 – $201
MAP Sensor Replacement	$87 – $146
Transmission Position Sensor Replacement	$540 – $752
Dashboard Replacement	$2,441 – $2,869
Anti-lock Brake System (ABS) Diagnosis	$118 – $173
Brake Vacuum Pump Replacement	$448 – $483
Power Steering System Leak Inspection	$61 – $90
Yaw Sensor Replacement	$199 – $239
Headlamp Control Module Replacement	$892 – $1,018
Brake Caliper Replacement	$753 – $822

Estimates based on national average repair costs. Actual costs may vary by location and shop.

Used Buying Checklist

Key things to inspect or verify before purchasing a 2024 Ram ProMaster.

Take an extended highway test drive and watch for any sudden engine shutoff or dashboard blackout.
Ask the seller directly whether the van has ever stalled or lost its dash displays while moving.
Request service records showing any dealer visits for stalling, power loss, or dark instrument displays.
After the test drive, confirm the rearview mirror and emergency-assist lights behave normally and nothing stays lit.
Drive at several different speeds and confirm the dash stays fully lit and responsive the whole time.

2024 Ram ProMaster Common Problems by Component

5 owner complaints grouped by vehicle system.

ELECTRICAL SYSTEM (2)ENGINE (1)VISIBILITY (1)STRUCTURE (1)

ELECTRICAL SYSTEM

2 complaints

The engine and dashboard shut off without warning while driving, and the van comes to a near-immediate stop instead of coasting. No warning lights appear first, and one report describes repeat shutoffs at different speeds in under 10,000 miles. A second report describes a different pattern: the driver's console and dash display go completely dark at highway speed and come back a few functions at a time after about 10 seconds. Some mirror and emergency-assist lights then stay on until restart. Both reports describe repeat events. A sudden stall in traffic is a real crash risk.

2 complaints total

ENGINE

1 complaint

2026-03-23

Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire risk.

VISIBILITY

1 complaint

2026-02-09

The contact's son owns a 2024 Ram Promaster 2500. While the owner was driving approximately 55-60 MPH, the front passenger's side rearview mirror closed independently, reducing the driver's ability to see the roadway. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

STRUCTURE (1 complaints)

STRUCTURE

1 complaint

2025-06-19

On Thursday, [XXX], I took my vehicle to the authorized dealership Alberic Chrysler Jeep Dodge, located on Kennedy Avenue in San Juan, Puerto Rico, for routine maintenance. While handling the vehicle, the service personnel lifted it using the shop's lift equipment, raising it all the way to the ceiling, which caused severe structural damage to the vehicle's roof. The dealership contacted the Puerto Rico State Police, who filed report number [XXX]. Additionally, I was asked to complete a written damage claim at the dealership. The vehicle was under full manufacturer's warranty at the time of the incident. However, the structural damage has now compromised the vehicle's integrity, specifically: - The rear doors became misaligned. - The roof suffered a visible crack, which exposed the interior of the vehicle to weather conditions. - The damage potentially affects warranty coverage, especially related to corrosion protection. We requested that the dealership retain the vehicle on-site to allow for inspection by the manufacturer's technical team. The dealership refused to do so unless I agreed to pay a $25 daily storage fee. We also requested substitute transportation, which they denied. Additionally, according to the NHTSA database, this vehicle currently has an open safety recall. I was never informed of this recall by the dealership at the time of the maintenance appointment, which is a serious failure in the dealership's responsibility to notify the owner and address potential safety risks. The vehicle is used for both personal and professional transportation, and at the time of the incident, it had 8,402 miles. This incident raises significant safety concerns regarding the vehicle's structural integrity, the open recall, and the dealership's handling of the matter. I respectfully request NHTSA's assistance in investigating this situation to ensure that both the safety standards and consumer protections are upheld. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Best & Worst Ram ProMaster Years

Best Ram ProMaster Years to Buy

Based on reliability index score

Top Pick

Good

2018

0Recalls

1Complaints

Good

2023

7Recalls

39Complaints

Good

2024

(Current Model)

6Recalls

5Complaints

Ram ProMaster Years to Avoid

No Ram ProMaster years are statistical outliers in our data.

Scores stay between 58 and 68 across 9 scored model years.

See full Ram ProMaster years-to-avoid analysis

Ram ProMaster Reliability Score Trend

Scores 0–100. Higher is better. Current year highlighted.

Ram ProMaster reliability scores by year
Year	Score	Rating
2018	68/100	Good
2019	58/100	Mixed
2020	62/100	Good
2021	58/100	Mixed
2022	61/100	Good
2023	63/100	Good
2024	62/100	Good
2025	62/100	Good
2026	65/100	Good

Ram ProMaster Reliability Compared to Other Years

Reliability scores compared across model years
Year	Score	vs Prior Year	Rating	Recalls	Complaints
2026	65/100	+3	Good	1	1
2025	62/100	0	Good	4	3
2024(selected)	62/100	-1	Good	6	5
2023	63/100	+2	Good	7	39
2022	61/100	+3	Good	8	53
2021	58/100	-4	Mixed	11	98
2020	62/100	+4	Good	7	34
2019	58/100	-10	Mixed	10	60
2018	68/100	—	Good	0	1

2024 Ram ProMaster Common Questions

10 questions from 2024 Ram ProMaster owners.

My windows don’t work

I’m having a problem with my rear windows and they won’t go down I was told to fix replace the main power switch and I did that and my rears don’t work I also noticed that my passenger window doesn’t go down unless the driver rolls it down with their switch More than a year

VisitorMar 14, 2026

Ram 3500 will not start

When trying to start the truck the starter clicks once but will not turnover. Any idea what to check. Started today

VisitorJan 13, 2026

Vibration and droning sound in vehicle while driving

The issues are at an rpm at 1050 at any speed keeping it steady in this exact range. If you go slower it will drop a gear and is fine. If you go above this rpm in this gear it goes away. They changed the transmission valve body and updated software. This didn't fix the problem. What it did do is raise the idle rpm from 500 to 550 and lowered the warmup rpm, which was much higher. I've been on 2 tech rides 1 to show him the issues that he could not duplicate, then he drove and replicated issues. Another issue l brought it in for was the clunking when slowing down to a stop. It seems fixed for now only the clunking issue. Now 1/7/2026 they are telling me that the vehicle is within normal operating conditions. I have less than 7800 miles on a brand new 2023 Ram 1500 mild hybrid. What would correct this problem would be for the transmission computer to drop to a lower gear just above the 1050 rpm to avoid lugging the engine. More than a year

VisitorJan 8, 2026

ram1500 tradesnan

lost keyffob how canI i start truck

VisitorOct 29, 2025

coolant consumption

2025 Ram 1500 3.6 E torque motor, new 9 moths old 5000 miles burned through 3 gallons of coolant so far, no leaks was pressure tested with negative results, also the first cold start of the day 32 degrees and lower I have a loud screaming squeal from my motor for about 15 seconds, not the belts they have been tested. this new truck has spent a total of two weeks in the dealer shop and I'm frustrated and angry with this situation. the dealer said (we don't know what's wrong) wait for the recall. More than a year

VisitorSep 7, 2025

Frequently Asked Questions

Is the 2024 Ram Promaster reliable?

Yes, it has a good reliability standing, but it ranks below average against other 2024 trucks. Owners filed only five complaints, about 0.8 per 10,000 sold. Both complaints involve the electrical system and sudden shutoffs, so the low count does not mean the problem is minor.

What are the most common problems with the 2024 Ram Promaster?

Electrical trouble is the only complaint pattern, with two reports. One describes the engine and dash cutting out with no warning lights. The other describes the dash display going dark at highway speed, then returning a few functions at a time. Both owners saw repeat events.

Does the 2024 Ram Promaster have stalling problems?

Two owners report it. In one case the engine and dashboard shut off while driving, and the van stopped almost immediately instead of coasting. It happened repeatedly at different speeds in under 10,000 miles. A stall in traffic is a real crash risk, so ask about any past shutoff.

How many recalls does the 2024 Ram Promaster have?

Federal recall records list six recalls. They cover structure, equipment adaptive/mobility, engine and engine cooling, electrical system, back over prevention, and structure and seats. Before buying, confirm with the seller or a dealer that each one has been completed on the specific van.

Is the 2024 Ram Promaster better than the 2023 or 2025?

Not by a clear margin. All three years rate good and about the same. The 2023 has 39 complaints and 7 recalls, while the 2025 has 3 complaints and 4 recalls. The 2025 has had less time on the road to collect complaints, so its lower count proves little.

Don’t buy a 2024 Ram ProMaster without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How we score the 2024 Ram ProMaster

Of the four inputs behind this score, the 2024 Ram ProMaster does best on how many systems draw complaints (74/100) and worst on repair costs (40/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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