Last updated: 2026-10-10
2019 Ram ProMaster Reliability Report
The 2019 Ram Promaster has a mixed record, well below other 2019 trucks, with transmission failure as its main problem and many recalls still open.
Recalls
10
Complaints
60
Complaint Rate
10.6per 10,000 sold
Est. Repair Cost
$858
Annual Fuel Cost
$2,500
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
The weak spot among Promaster years, with transmission failures and a pile of open recalls that leave vans waiting on parts at dealers.
Top Issues to Watch
- POWER TRAIN (20)
- ENGINE AND ENGINE COOLING (6)
- ELECTRICAL SYSTEM (5)
Generation & Refresh (US)
2019 received a facelift update for the First generation (2013-2022).
- Changes: Updated front fascia; Revised interior materials and features.
- Year 7 in this generation (2013–2022).
- 1st generation ProMaster (US).
What this means for buyers
Refresh years bring updates but can also introduce new issues. Check early recall data before buying.
2013: First generation (2013-2022) Launch
Generation start — new platform.
2019: This Model Year (Refresh)
2019 received a facelift update for the First generation (2013-2022).
Should You Buy the 2019 Ram ProMaster?
Approach this one with caution. Reliability is mixed, and it sits well below other 2019 trucks. Within the Promaster lineup it is among the weaker years. The 2018 and 2020 model years both rate better, so the neighbors are the safer bets.
Transmission failure is the big issue. Owners describe harsh or delayed shifts, a long pause before drive or reverse engages, no reverse, and getting stuck in 2nd gear on the highway. Some report problems starting between 24,000 and 65,000 miles, and some say the replacement transmission failed too. Many complaints involve an open recall, and parts are on back order, so vans wait at dealers for weeks or months. Rainwater reaching the engine bay wiring and recurring coolant leaks also show up. Three complaints involve crashes.
If you still want a 2019, ask for proof that every recall was completed, especially the power train ones. Get the transmission service history, and check the oil pan and coolant system for leaks or damage.
Compared to the 2020 Ram ProMaster, which scored 4 points higher. See also the 2018 Ram ProMaster for an earlier comparison.
Pros
- +Below-average complaint rate for Truck
- +Well-established generation
Cons
- −Below-average reliability score
- −Above-average recall count
- −POWER TRAIN: Transmission failure is the main problem (20 complaints)
- −ENGINE AND ENGINE COOLING: Most of these complaints are about a recall on this system that dealers can't... (6 complaints)
Compare 2019 Ram ProMaster With
2019 Toyota Tundra
Reliability: 70/100
2019 Chevrolet Silverado
Reliability: 64/100
2019 Ford F-150
Reliability: 65/100
2019 GMC Sierra 1500
Reliability: 60/100
Common Problem Categories
Safety
LOW RISK- 10 manufacturer recalls issued
Other
HIGH RISK- POWER TRAIN (20)
- ENGINE AND ENGINE COOLING (6)
Recall Overview
10
recalls on record
The 2019 Ram ProMaster has 10 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.
NHTSA.gov →Complaint Breakdown
10.6
per 10,000 soldSegment avg: 20.4
Safety Incidents
3
Crashes
0
Fires
2
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2019 Ram ProMaster Recall Details
10 recalls have been issued for the 2019 Ram ProMaster. All recall repairs are performed free of charge at authorized dealerships.
EXTERIOR LIGHTING
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
EQUIPMENT ADAPTIVE/MOBILITY
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ENGINE AND ENGINE COOLING
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January and March 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Buying a used 2019 Ram ProMaster? Check its history first
Power train problems lead owner complaints about the 2019 Ram ProMaster, and 10 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2019 Ram ProMaster NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 0.0%
Safety Technologies
Ram ProMasterRepair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$858
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2019 Ram ProMaster Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Drive Axle Assembly Drain & Refill | $173 – $201 |
| MAP Sensor Replacement | $87 – $146 |
| Transmission Position Sensor Replacement | $540 – $752 |
| Dashboard Replacement | $2,441 – $2,869 |
| Anti-lock Brake System (ABS) Diagnosis | $118 – $173 |
| Brake Vacuum Pump Replacement | $448 – $483 |
| Power Steering System Leak Inspection | $61 – $90 |
| Yaw Sensor Replacement | $199 – $239 |
| Headlamp Control Module Replacement | $892 – $1,018 |
| Brake Caliper Replacement | $753 – $822 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
MPG & Annual Running Costs
Gas
24 MPG
Running cost: $3,350/yr
Fuel + repair
21 city / 28 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2019 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| Promaster City 2.4L 4-cyl | Front-Wheel Drive | Automatic 9-spd | 21 | 28 | 24 | $2,500 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2019 Ram ProMaster.
Run the VIN for open recalls and ask for dealer paperwork showing the transmission recall repair was actually done.
Shift through park, reverse, and drive several times; walk away from delayed engagement, no reverse, rattling, or grinding.
On the highway, watch for unexpected downshifts, slipping, or power loss, and check that the check engine light stays off.
Look under the van for coolant, transmission fluid, or oil cooler leaks, and check the oil pan for dents or patches.
Pour water over the base of the windshield and check whether the engine bay wiring gets wet.
At startup, make sure the air bag warning light goes out and stays off with no chime while driving.
Drive in stop-and-go traffic and watch for creeping or a hill holder service message when braking.
On window vans and RV conversions, check that the side windows are sealed, the awning is locked, and the spare releases.
2019 Ram ProMaster Common Problems by Component
60 owner complaints grouped by vehicle system.
POWER TRAIN
20 complaintsTransmission failure is the main problem. Reported symptoms include delayed or harsh shifts, a long hesitation before engaging drive or reverse, no reverse at all, getting stuck in 2nd gear at highway speed, grinding or rattling, and losing power until the van can't keep up with traffic. Some owners say the replacement transmission failed too. Many complaints are about an open transmission recall. Parts are on back order, so vans sit at dealers for weeks or months with no repair date. One owner also reports a transmission oil leak.
ENGINE AND ENGINE COOLING
6 complaintsSafety-relatedMost of these complaints are about a recall on this system that dealers can't complete because parts are unavailable. Few of these owners report an actual failure. One report describes an electrical burning smell, a radiator fan that never shuts off, a loud fan on the other side, and engine ticking. One crash report involves transmission slipping and repeated stalling. In that case the van stalled going downhill at low speed and struck a tree.
ELECTRICAL SYSTEM
5 complaintsRainwater getting into the engine bay is a recurring complaint, most often blamed on the windshield cowl. It leaves wiring soaked. One owner says a dealer sees the problem often but has no fix. Other reports describe the whole dash going dark, the speedometer quitting, and a brake warning light on steep descents with no loss of braking. On one motorhome conversion, the house battery and charger set off the CO alarm while charging.
ENGINE (5 complaints)
ENGINE
5 complaintsCoolant leaks come back after repeated dealer repairs, sometimes at low mileage. One fleet reports overheating that ended in engine replacements, sometimes with no warning light. Oil leaks at the oil cooler are another pattern, costing over $800 each to fix. The oil pan sits exposed underneath, and road debris can punch through it, drain the oil, and seize the engine. Some owners also report the van accelerating while the brake is pressed, with a hill holder service message.
SERVICE BRAKES (4 complaints)
SERVICE BRAKES
4 complaintsRear brakes can seize because of an internal parking brake failure, locking the rear wheels and making the van hard to control. One case came at 19,400 miles with no warning beforehand. Some brake pad shims reportedly slide off and cut into the rotor. A separate pattern is the van creeping forward or speeding up at stops with a "Hill Holder" service message. Dealers often can't reproduce it. One owner says dealers could not complete a recall repair.
STEERING (3 complaints)
STEERING
3 complaintsWater leaking past the windshield cowl can soak the crankshaft position sensor. That can stall the engine while driving and take away power steering and power brakes. Other reports describe a noise and chattering in the steering wheel during sharp turns, on hills and on flat ground. One complaint filed here is really a brake problem: the ABS light came on and the brakes overheated near 82,033 miles, which a shop blamed on poor maintenance.
AIR BAGS (3 complaints)
AIR BAGS
3 complaintsSafety-relatedReports cover both failure to deploy and unwanted deployment. In one frontal crash at 40 to 50 mph, the air bags did not deploy and the driver was injured. In another case, the front air bags went off after the van hit a bump at about 3,000 miles. One owner describes a passenger air bag warning light and chime that keeps coming back after at least 6 dealer visits.
STRUCTURE (2 complaints)
STRUCTURE
2 complaintsOn window vans, the fixed side windows can pull away from the body. Dealers and glass shops have not found a repair, and one owner says the manufacturer refused help under warranty. A loose window could fall into the cabin or onto the road. A separate report describes a spare tire stuck in its carrier at about 20,000 miles. The dealer had to cut the storage area to get the tire out.
TIRES (2 complaints)
TIRES
2 complaintsTread separation and tires falling apart come up on motorhome conversions built on this van. One report names Nexen Rodian HT tires and says front and rear tires were replaced around 20,000 miles. The owner says the tire maker called them defective for that use, and the RV builder denied responsibility. Another owner asks for these tires to be recalled but gives no details in the excerpt.
EQUIPMENT (2 complaints)
EQUIPMENT
2 complaintsThese complaints involve motorhome conversions, not the base van. The motorized Carefree awning can open on its own, sometimes at highway speed. The fabric can tear loose and support bars can break and hit the side of the van. Owners describe broken motor tabs and bent end plates. One owner says their awning was not included in a recall that covered other units.
When Do 2019 Ram ProMaster Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Ram ProMaster Years
Best Ram ProMaster Years to Buy
Based on reliability index scoreRam ProMaster Years to Avoid
No Ram ProMaster years are statistical outliers in our data.
Scores stay between 58 and 68 across 9 scored model years.
Ram ProMaster Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 68/100 | Good |
| 2019 | 58/100 | Mixed |
| 2020 | 62/100 | Good |
| 2021 | 58/100 | Mixed |
| 2022 | 61/100 | Good |
| 2023 | 63/100 | Good |
| 2024 | 62/100 | Good |
| 2025 | 62/100 | Good |
| 2026 | 65/100 | Good |
Ram ProMaster Reliability Compared to Other Years
2019 Ram ProMaster Common Questions
10 questions from 2019 Ram ProMaster owners.
My windows don’t work
I’m having a problem with my rear windows and they won’t go down I was told to fix replace the main power switch and I did that and my rears don’t work I also noticed that my passenger window doesn’t go down unless the driver rolls it down with their switch More than a year
Ram 3500 will not start
When trying to start the truck the starter clicks once but will not turnover. Any idea what to check. Started today
Vibration and droning sound in vehicle while driving
The issues are at an rpm at 1050 at any speed keeping it steady in this exact range. If you go slower it will drop a gear and is fine. If you go above this rpm in this gear it goes away. They changed the transmission valve body and updated software. This didn't fix the problem. What it did do is raise the idle rpm from 500 to 550 and lowered the warmup rpm, which was much higher. I've been on 2 tech rides 1 to show him the issues that he could not duplicate, then he drove and replicated issues. Another issue l brought it in for was the clunking when slowing down to a stop. It seems fixed for now only the clunking issue. Now 1/7/2026 they are telling me that the vehicle is within normal operating conditions. I have less than 7800 miles on a brand new 2023 Ram 1500 mild hybrid. What would correct this problem would be for the transmission computer to drop to a lower gear just above the 1050 rpm to avoid lugging the engine. More than a year
ram1500 tradesnan
lost keyffob how canI i start truck
coolant consumption
2025 Ram 1500 3.6 E torque motor, new 9 moths old 5000 miles burned through 3 gallons of coolant so far, no leaks was pressure tested with negative results, also the first cold start of the day 32 degrees and lower I have a loud screaming squeal from my motor for about 15 seconds, not the belts they have been tested. this new truck has spent a total of two weeks in the dealer shop and I'm frustrated and angry with this situation. the dealer said (we don't know what's wrong) wait for the recall. More than a year
Frequently Asked Questions
Is the 2019 Ram Promaster reliable?
What are the most common problems with the 2019 Ram Promaster?
Does the 2019 Ram Promaster have transmission problems?
How many recalls does the 2019 Ram Promaster have?
Is the 2018 or 2020 Ram Promaster a better choice than the 2019?
Don’t buy a 2019 Ram ProMaster without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2019 Ram ProMaster
Of the four inputs behind this score, the 2019 Ram ProMaster does best on how many systems draw complaints (86/100) and worst on repair costs (40/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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