Last updated: 2026-03-15

2024 Mazda 5
RELIABILITY SCORE: 75/100 (GOOD)

2024 Mazda 5 Reliability Report

The 2024 Mazda 5 scores 75/100 ("Good"). With 5 recalls and 70 owner complaints, reliability is acceptable but not class-leading.

Recalls

5

Complaints

70

Complaint Rate

N/A

Est. Annual Cost

$581

Detailed Score Breakdown

Complaint SeverityN/A

Component-weighted complaints normalized by sales volume

Repair Costs80/100

Independent repair cost ratings

Recall Impact68/100

Recall count weighted by severity

Issue DiversityN/A

Breadth of reported problem categories

The Verdict

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues to Watch

  • ELECTRICAL SYSTEM (11)
  • POWER TRAIN (7)
  • STRUCTURE (7)

Should You Buy the 2024 Mazda 5?

The 2024 Mazda 5 scores 75/100 ("Good"), placing it in acceptable but not class-leading territory.

With 70 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.

A pre-purchase inspection is recommended for used examples, with particular attention to electrical system (11). An extended warranty may provide additional peace of mind.

Compared to the 2025 Mazda 5, which scored the same. See also the 2023 Mazda 5 for an earlier comparison.

Pros

  • +Acceptable reliability score
  • +Low major repair risk (10%)
  • +Low complaint frequency

Cons

  • Above-average repair costs for its class
  • Moderate recall count
  • ELECTRICAL SYSTEM: Malfunctioning emergency braking and collision warning systems, unexpected... (11 complaints)

Compare 2024 Mazda 5 With

Common Problem Categories

Safety

LOW RISK
  • 5 manufacturer recalls issued

Other

HIGH RISK
  • ELECTRICAL SYSTEM (11)
  • UNKNOWN OR OTHER (8)

See detailed breakdown by component ↓

Recall Overview

5

recalls on record

The 2024 Mazda 5 has 5 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

70

complaints
LowAvgHigh
Low

Safety Incidents

8

Crashes

0

Fires

9

Injuries

0

Deaths

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2024 Mazda 5 Recall Details

5 recalls have been issued for the 2024 Mazda 5. All recall repairs are performed free of charge at authorized dealerships.

25V3570002025-05-29

AIR BAGS

Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.

Consequence

Air bags that do not deploy in the event of a crash increase the risk of injury.

Remedy

Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.

24V6490002024-09-03

LANE DEPARTURE, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE

Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

Consequence

Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.

Remedy

Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

23V7180002023-10-26

BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE, LANE DEPARTURE

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy

Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

2024 Mazda 5 NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 5/5

Rollover risk: 10.1%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger, 2nd row)Seat Belt Load Limiters (Driver, Front Passenger, 2nd row)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, 2nd row)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger, 2nd row)Knee (Driver, Front Passenger)Additional Air Bags (None)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (2nd row)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, 2nd row, Roof)
View full safety data on NHTSA.gov →

Mazda 5 Repair Costs & Maintenance

Maintenance Rating

4Maintenance rating: 4 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$581

vs $526 avg for compact cars

vs $652 avg for all vehicles

Repair Frequency

0.4

unscheduled repair visits per year

Severe Repair Probability

10%

chance of a major repair

Annual Cost Comparison

5
$581
Category Avg
$526
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Used Buying Checklist

Key things to inspect or verify before purchasing a 2024 Mazda 5.

  • Test for unexpected emergency braking activation

  • Check for steering alignment issues

  • Inspect for transmission shudder or high RPM without speed increase

  • Verify airbag system functionality and check for related recalls

  • Test side mirror defrosters for proper operation

  • Inspect for windshield cracks or stress fractures

  • Check for sensitive key fob causing unintended hatch opening

Buying a 2024 5? Check Its History First

Every 2024 Mazda 5 has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Affiliate link — we may earn a commission at no cost to you.

2024 Mazda 5 Common Problems by Component

70 owner complaints grouped by vehicle system.

11
8
19
ELECTRICAL SYSTEM (11)UNKNOWN OR OTHER (8)POWER TRAIN (7)STRUCTURE (7)SERVICE BRAKES (6)FORWARD COLLISION AVOIDANCE (4)VISIBILITY/WIPER (4)STEERING (4)Other (19)

ELECTRICAL SYSTEM

11 complaintsSafety-related

Owners report several electrical system issues with the 2024 Mazda 5, primarily involving malfunctioning emergency braking and collision warning systems, unexpected battery failures, and sensitive key fobs. Complaints frequently mention emergency brake warnings activating without cause, sometimes bringing the vehicle to a halt. A crash is reported due to electrical malfunctions, including windshield wipers and parking brake issues, resulting in a collision with a side wall. Battery failures occur around 15 months, leading to power steering issues and dashboard errors. Key fobs are noted for unintentionally opening the hatch, causing damage. These issues appear at various mileages, with some occurring as early as 1,900 miles, posing potential safety risks for drivers.

11 complaints total1 crash

UNKNOWN OR OTHER

8 complaints

Owners report several issues with the 2024 Mazda 5, primarily related to interior components and features. Complaints frequently mention interior rattles, particularly from the passenger side and the infotainment screen, as well as the ease with which interior surfaces scratch. Multiple owners describe issues with the sunroof glass unexpectedly exploding, suggesting potential problems with glass integrity or assembly. Additional reports include the driver's door locking from the inside, wireless chargers overheating phones, and water ingress in the trunk area after washing the vehicle. These issues are reported at low mileage, often just a few thousand miles, and while no crashes or fires are mentioned, the sunroof incident could pose a safety risk.

8 complaints total

POWER TRAIN

7 complaintsSafety-related

Owners report several issues with the 2024 Mazda 5's power train, with common symptoms including sudden deceleration, high RPMs without corresponding speed increase, and warning lights for engine and transmission malfunctions. Complaints frequently mention vehicles entering a limp mode, and multiple instances of transmission-related trouble codes such as P0780 and P0761. One complaint involves a crash with an injury, where a vehicle reportedly rolled despite being in park. These issues arise at varying mileages, with some reports occurring as early as 5,700 miles. Safety implications are notable, with one incident nearly resulting in a collision due to unexpected deceleration. Buyers should be aware of these patterns, especially concerning potential transmission malfunctions and the associated safety risks.

7 complaints total1 crash1 injury
STRUCTURE (7 complaints)

STRUCTURE

7 complaints

Owners report several structural issues with the 2024 Mazda 5, including problems with doors and glass components. Multiple complaints describe doors that are difficult to close or fail to stay open, with one incident leading to minor injuries when doors unexpectedly swung shut. Glass issues include moon roofs and windows shattering without impact, and windshields producing rattling noises unless pressure is applied internally, suggesting potential installation concerns. Water leakage into the rear cargo area after rain is also noted. These issues appear at low mileages, with some occurring as early as 100 miles, and pose potential safety risks, especially concerning door operation and glass integrity.

7 complaints total2 injuries
SERVICE BRAKES (6 complaints)

SERVICE BRAKES

6 complaintsSafety-related

Owners report several issues with the 2024 Mazda 5's brake system. A recurring problem involves a clicking sound when first moving from a stop or applying brakes at low speeds. Some owners experience unintended activation of the emergency braking system, leading to hard braking without apparent cause, and delayed throttle response afterward. There are also reports of a long, soft brake pedal and uneven brake wear, with some owners noting inner brake pads wearing faster than outer ones. A crash is reported where the vehicle rolled while parked, indicating a potential malfunction with the brake system. These issues appear across vehicles with varying mileages, including some as low as 2,500 miles, and may pose safety risks such as unexpected braking or vehicle movement.

6 complaints total1 crash
FORWARD COLLISION AVOIDANCE (4 complaints)

FORWARD COLLISION AVOIDANCE

4 complaintsSafety-related

Owners of the 2024 Mazda 5 report issues with the forward collision avoidance system, primarily concerning unexpected automatic braking and system failures during critical moments. Complaints frequently mention the automatic braking system activating without obstruction, causing sudden stops at various speeds, including highway conditions, which nearly results in rear-end collisions. One report details a crash where the collision warning and braking system did not activate, leading to a rear-end accident and resulting in injury. Additionally, owners express frustration over the difficulty of disabling the feature, which requires navigating multiple menus, and note the setting does not persist after restarting the vehicle. These issues are reported at various mileages, with one notable crash occurring at approximately 16,937 miles.

4 complaints total1 crash1 injury
VISIBILITY/WIPER (4 complaints)

VISIBILITY/WIPER

4 complaints

Owners of the 2024 Mazda 5 report issues primarily related to side mirror defrosters and windshield integrity. Complaints frequently mention side mirrors failing to defrost during cold or rainy conditions, leading to reduced visibility and non-functional safety alerts. Windshield problems include cracks developing from minor impacts, with some owners describing rapid crack expansion and repeated failures even after replacement. These issues often occur at highway speeds, raising concerns about potential visibility and safety risks while driving. Multiple owners describe these symptoms within a short period of use, indicating a possible pattern of early failure.

4 complaints total
STEERING (4 complaints)

STEERING

4 complaints

Owners report several steering-related issues with the 2024 Mazda 5. Complaints frequently mention the vehicle pulling to the right, requiring constant steering correction, and misalignment of the steering wheel, often observed within the first few hundred miles. In one case, a steering wheel detached from the column due to a stripped bolt, with the issue reoccurring despite attempts at repair. Another report describes steering failure leading to unintended vehicle direction, nearly resulting in a collision. These steering issues are identified as safety hazards, with some owners expressing concern over the vehicle's reliability and safety.

4 complaints total
AIR BAGS (3 complaints)

AIR BAGS

3 complaintsSafety-related

Owners of the 2024 Mazda 5 report frequent issues with airbag non-deployment during crashes, with all complaints involving crashes and resulting in five injuries. Typical symptoms include airbags failing to deploy despite significant impacts, and no prior warning lights indicating airbag system issues. One complaint highlights a recall related to a critical airbag sensing system defect that may disable airbag deployment, suggesting a potential link to the incidents. The complaints involve vehicles with varied mileage, with one report noting approximately 26,839 miles at the time of failure. These incidents underscore significant safety implications, particularly regarding the airbag system's reliability in crash situations.

3 complaints total3 crashes5 injuries
VEHICLE SPEED CONTROL (3 complaints)

VEHICLE SPEED CONTROL

3 complaintsSafety-related

Owners of the 2024 Mazda CX-5 report issues related to unexpected vehicle acceleration and cruise control behavior. One incident involves unintended acceleration while entering a garage, resulting in a crash at around 10,000 miles, though no injuries were reported. Another owner describes sporadic increases in engine RPMs when shifting from reverse to park, which they have noticed about four times, potentially linked to winter conditions. Additionally, complaints highlight that the Adaptive Radar Cruise Control system does not activate brake lights when the vehicle slows down to match the speed of a car ahead, leading to near collisions. These issues suggest potential safety implications, especially concerning the vehicle's interaction with other drivers on the road.

3 complaints total1 crash

When Do 2024 Mazda 5 Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

1,900–3,000 milesElectrical system failures
5,700–6,000 milesTransmission issues
26,000–27,000 milesAirbag non-deployment

Best & Worst Mazda 5 Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Mazda 5 Years to Buy

The best Mazda 5 year is 2022 with a reliability score of 83/100, rated excellent. Other strong picks include 2023 (78/100) and 2021 (78/100).

Mazda 5 Years to Avoid

No Mazda 5 years are statistical outliers in our data.

All model years score consistently well. The Mazda 5 maintains one of the highest industry standards for long-term durability across its entire production span.

Mazda 5 Reliability Score Trend

Mazda 5 reliability has remained consistent across model years, averaging 76/100.

Scores 0–100. Higher is better. Current year highlighted.

Mazda 5 reliability scores by year
YearScoreRating
201872/100Good
201972/100Good
202075/100Good
202178/100Good
202283/100Excellent
202378/100Good
202475/100Good
202575/100Good

Mazda 5 Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202676/100 (predicted)Predicted00
202575/1000Good542
2024(selected)75/100-3Good570
202378/100-5Good368
202283/100+5Excellent179
202178/100+3Good3180
202075/100+3Good5127
201972/1000Good12325
201872/100Good10423

Frequently Asked Questions

Is the 2024 Mazda 5 reliable?
The 2024 Mazda 5 has a "Good" reliability rating with a score of 75/100. It is reasonably reliable with 5 recalls and 70 owner complaints, though some issues have been reported.
What are the most common problems with the 2024 Mazda 5?
The most commonly reported problems with the 2024 Mazda 5 include: ELECTRICAL SYSTEM (11 complaints), UNKNOWN OR OTHER (8 complaints), POWER TRAIN (7 complaints), STRUCTURE (7 complaints), SERVICE BRAKES (6 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2024 Mazda 5 have?
The 2024 Mazda 5 has 5 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2024 Mazda 5 expensive to maintain?
The 2024 Mazda 5 has estimated annual repair costs of $581/year, which is $55 more than the compact cars average of $526. With a reliability score of 75/100, some repairs may be needed, but overall ownership costs are manageable.

Don’t buy a 2024 Mazda 5 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Affiliate link — we may earn a commission at no cost to you.

Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue