Last updated: 2026-03-15

2024 Mazda 5 Reliability Report
The 2024 Mazda 5 scores 75/100 ("Good"). With 5 recalls and 70 owner complaints, reliability is acceptable but not class-leading.
Recalls
5
Complaints
70
Complaint Rate
N/A
Est. Annual Cost
$581
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ELECTRICAL SYSTEM (11)
- POWER TRAIN (7)
- STRUCTURE (7)
Should You Buy the 2024 Mazda 5?
The 2024 Mazda 5 scores 75/100 ("Good"), placing it in acceptable but not class-leading territory.
With 70 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to electrical system (11). An extended warranty may provide additional peace of mind.
Compared to the 2025 Mazda 5, which scored the same. See also the 2023 Mazda 5 for an earlier comparison.
Pros
- +Acceptable reliability score
- +Low major repair risk (10%)
- +Low complaint frequency
Cons
- −Above-average repair costs for its class
- −Moderate recall count
- −ELECTRICAL SYSTEM: Malfunctioning emergency braking and collision warning systems, unexpected... (11 complaints)
Compare 2024 Mazda 5 With

2024 Mazda 3
Reliability: 78/100

2024 Subaru Impreza
Reliability: 74/100

2024 Volkswagen Jetta
Reliability: 82/100

2024 Toyota Prius
Reliability: 77/100

2024 BMW 2-Series
Reliability: 72/100
Common Problem Categories
Safety
LOW RISK- 5 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (11)
- UNKNOWN OR OTHER (8)
Recall Overview
5
recalls on record
The 2024 Mazda 5 has 5 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.
NHTSA.gov →Complaint Breakdown
70
complaintsSafety Incidents
8
Crashes
0
Fires
9
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Mazda 5 Recall Details
5 recalls have been issued for the 2024 Mazda 5. All recall repairs are performed free of charge at authorized dealerships.
AIR BAGS
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
Consequence
Air bags that do not deploy in the event of a crash increase the risk of injury.
Remedy
Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.
LANE DEPARTURE, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Consequence
Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Remedy
Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.
BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE, LANE DEPARTURE
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy
Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
2024 Mazda 5 NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 10.1%
Safety Technologies
Mazda 5 Repair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$581
vs $526 avg for compact cars
vs $652 avg for all vehicles
Repair Frequency
0.4
unscheduled repair visits per year
Severe Repair Probability
10%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2024 Mazda 5.
Test for unexpected emergency braking activation
Check for steering alignment issues
Inspect for transmission shudder or high RPM without speed increase
Verify airbag system functionality and check for related recalls
Test side mirror defrosters for proper operation
Inspect for windshield cracks or stress fractures
Check for sensitive key fob causing unintended hatch opening
Buying a 2024 5? Check Its History First
Every 2024 Mazda 5 has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
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2024 Mazda 5 Common Problems by Component
70 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
11 complaintsSafety-relatedOwners report several electrical system issues with the 2024 Mazda 5, primarily involving malfunctioning emergency braking and collision warning systems, unexpected battery failures, and sensitive key fobs. Complaints frequently mention emergency brake warnings activating without cause, sometimes bringing the vehicle to a halt. A crash is reported due to electrical malfunctions, including windshield wipers and parking brake issues, resulting in a collision with a side wall. Battery failures occur around 15 months, leading to power steering issues and dashboard errors. Key fobs are noted for unintentionally opening the hatch, causing damage. These issues appear at various mileages, with some occurring as early as 1,900 miles, posing potential safety risks for drivers.
UNKNOWN OR OTHER
8 complaintsOwners report several issues with the 2024 Mazda 5, primarily related to interior components and features. Complaints frequently mention interior rattles, particularly from the passenger side and the infotainment screen, as well as the ease with which interior surfaces scratch. Multiple owners describe issues with the sunroof glass unexpectedly exploding, suggesting potential problems with glass integrity or assembly. Additional reports include the driver's door locking from the inside, wireless chargers overheating phones, and water ingress in the trunk area after washing the vehicle. These issues are reported at low mileage, often just a few thousand miles, and while no crashes or fires are mentioned, the sunroof incident could pose a safety risk.
POWER TRAIN
7 complaintsSafety-relatedOwners report several issues with the 2024 Mazda 5's power train, with common symptoms including sudden deceleration, high RPMs without corresponding speed increase, and warning lights for engine and transmission malfunctions. Complaints frequently mention vehicles entering a limp mode, and multiple instances of transmission-related trouble codes such as P0780 and P0761. One complaint involves a crash with an injury, where a vehicle reportedly rolled despite being in park. These issues arise at varying mileages, with some reports occurring as early as 5,700 miles. Safety implications are notable, with one incident nearly resulting in a collision due to unexpected deceleration. Buyers should be aware of these patterns, especially concerning potential transmission malfunctions and the associated safety risks.
STRUCTURE (7 complaints)
STRUCTURE
7 complaintsOwners report several structural issues with the 2024 Mazda 5, including problems with doors and glass components. Multiple complaints describe doors that are difficult to close or fail to stay open, with one incident leading to minor injuries when doors unexpectedly swung shut. Glass issues include moon roofs and windows shattering without impact, and windshields producing rattling noises unless pressure is applied internally, suggesting potential installation concerns. Water leakage into the rear cargo area after rain is also noted. These issues appear at low mileages, with some occurring as early as 100 miles, and pose potential safety risks, especially concerning door operation and glass integrity.
SERVICE BRAKES (6 complaints)
SERVICE BRAKES
6 complaintsSafety-relatedOwners report several issues with the 2024 Mazda 5's brake system. A recurring problem involves a clicking sound when first moving from a stop or applying brakes at low speeds. Some owners experience unintended activation of the emergency braking system, leading to hard braking without apparent cause, and delayed throttle response afterward. There are also reports of a long, soft brake pedal and uneven brake wear, with some owners noting inner brake pads wearing faster than outer ones. A crash is reported where the vehicle rolled while parked, indicating a potential malfunction with the brake system. These issues appear across vehicles with varying mileages, including some as low as 2,500 miles, and may pose safety risks such as unexpected braking or vehicle movement.
FORWARD COLLISION AVOIDANCE (4 complaints)
FORWARD COLLISION AVOIDANCE
4 complaintsSafety-relatedOwners of the 2024 Mazda 5 report issues with the forward collision avoidance system, primarily concerning unexpected automatic braking and system failures during critical moments. Complaints frequently mention the automatic braking system activating without obstruction, causing sudden stops at various speeds, including highway conditions, which nearly results in rear-end collisions. One report details a crash where the collision warning and braking system did not activate, leading to a rear-end accident and resulting in injury. Additionally, owners express frustration over the difficulty of disabling the feature, which requires navigating multiple menus, and note the setting does not persist after restarting the vehicle. These issues are reported at various mileages, with one notable crash occurring at approximately 16,937 miles.
VISIBILITY/WIPER (4 complaints)
VISIBILITY/WIPER
4 complaintsOwners of the 2024 Mazda 5 report issues primarily related to side mirror defrosters and windshield integrity. Complaints frequently mention side mirrors failing to defrost during cold or rainy conditions, leading to reduced visibility and non-functional safety alerts. Windshield problems include cracks developing from minor impacts, with some owners describing rapid crack expansion and repeated failures even after replacement. These issues often occur at highway speeds, raising concerns about potential visibility and safety risks while driving. Multiple owners describe these symptoms within a short period of use, indicating a possible pattern of early failure.
STEERING (4 complaints)
STEERING
4 complaintsOwners report several steering-related issues with the 2024 Mazda 5. Complaints frequently mention the vehicle pulling to the right, requiring constant steering correction, and misalignment of the steering wheel, often observed within the first few hundred miles. In one case, a steering wheel detached from the column due to a stripped bolt, with the issue reoccurring despite attempts at repair. Another report describes steering failure leading to unintended vehicle direction, nearly resulting in a collision. These steering issues are identified as safety hazards, with some owners expressing concern over the vehicle's reliability and safety.
AIR BAGS (3 complaints)
AIR BAGS
3 complaintsSafety-relatedOwners of the 2024 Mazda 5 report frequent issues with airbag non-deployment during crashes, with all complaints involving crashes and resulting in five injuries. Typical symptoms include airbags failing to deploy despite significant impacts, and no prior warning lights indicating airbag system issues. One complaint highlights a recall related to a critical airbag sensing system defect that may disable airbag deployment, suggesting a potential link to the incidents. The complaints involve vehicles with varied mileage, with one report noting approximately 26,839 miles at the time of failure. These incidents underscore significant safety implications, particularly regarding the airbag system's reliability in crash situations.
VEHICLE SPEED CONTROL (3 complaints)
VEHICLE SPEED CONTROL
3 complaintsSafety-relatedOwners of the 2024 Mazda CX-5 report issues related to unexpected vehicle acceleration and cruise control behavior. One incident involves unintended acceleration while entering a garage, resulting in a crash at around 10,000 miles, though no injuries were reported. Another owner describes sporadic increases in engine RPMs when shifting from reverse to park, which they have noticed about four times, potentially linked to winter conditions. Additionally, complaints highlight that the Adaptive Radar Cruise Control system does not activate brake lights when the vehicle slows down to match the speed of a car ahead, leading to near collisions. These issues suggest potential safety implications, especially concerning the vehicle's interaction with other drivers on the road.
When Do 2024 Mazda 5 Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Mazda 5 Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Mazda 5 Years to Buy
Based on reliability index scoreThe best Mazda 5 year is 2022 with a reliability score of 83/100, rated excellent. Other strong picks include 2023 (78/100) and 2021 (78/100).
Mazda 5 Years to Avoid
No Mazda 5 years are statistical outliers in our data.
All model years score consistently well. The Mazda 5 maintains one of the highest industry standards for long-term durability across its entire production span.
Mazda 5 Reliability Score Trend
Mazda 5 reliability has remained consistent across model years, averaging 76/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 72/100 | Good |
| 2019 | 72/100 | Good |
| 2020 | 75/100 | Good |
| 2021 | 78/100 | Good |
| 2022 | 83/100 | Excellent |
| 2023 | 78/100 | Good |
| 2024 | 75/100 | Good |
| 2025 | 75/100 | Good |
Mazda 5 Reliability Compared to Other Years
Frequently Asked Questions
Is the 2024 Mazda 5 reliable?
What are the most common problems with the 2024 Mazda 5?
How many recalls does the 2024 Mazda 5 have?
Is the 2024 Mazda 5 expensive to maintain?
Don’t buy a 2024 Mazda 5 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
Browse More Mazda Models

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Mazda CX-5
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Mazda CX-50
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Mazda CX-90
Score: 63/100
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