2023 Ford Explorer Reliability Report

Owners report several electrical system issues with the 2023 Ford Explorer, with the most common being problems related to the vehicle's wiring harness and software connectivity. Complaints frequently mention symptoms such as various warning lights illuminating, the vehicle stalling, and difficulties with the push-button start and remote connectivity. These issues often occur between 3,000 and 44,500 miles. Safety implications are noted, including a report of a fire incident where the vehicle lost power and emitted smoke, as well as instances where the vehicle could not be unlocked or started. Potential buyers should be aware of these electrical concerns, especially regarding the wiring harness and software failures.

Owners of the 2023 Ford Explorer frequently report issues with the vehicle's structural components, particularly involving the A-pillar trim and sunroof. Complaints mention the A-pillar trim detaching or loosening, with one instance leading to a cracked windshield, and another noting the driver's side trim detaching at high speed. Sunroof leaks are also reported, especially noticeable during car washes. Additional structural concerns include loose bumpers and wheel well liners falling onto tires, often at low mileages, such as 4,000 to 60,000 miles. Safety implications are noted, with potential hazards from detached components and steering issues related to structural failures. These patterns suggest that prospective buyers should inspect these areas closely before purchasing.

Owners report recurring issues with the 2023 Ford Explorer's suspension, particularly involving noises and component failures. Common symptoms include popping, rattling, knocking, and squeaking sounds emanating from the front suspension, often described as originating from the wheel wells. These issues are typically noted around 12,555 to 20,000 miles. One complaint involves a crash where the right front suspension collapsed at low speed, deploying airbags and causing minor injuries, highlighting potential safety risks. Multiple owners describe repeated visits to dealerships for repairs, with some issues reappearing shortly after service.

Owners of the 2023 Ford Explorer report airbag deployment issues during crashes, with multiple complaints highlighting failures in airbag activation and positioning. One driver notes that no airbags deployed during a frontal collision, and the seat belt did not lock, resulting in a lack of pre-collision assistance. Other reports involve side seat airbags, where the exhaust port direction caused chemical burns and damage to clothing upon deployment. These incidents often involve crashes, with two injuries reported, and typically occur without prior warning lights or issues indicated on the dashboard. These patterns suggest potential safety risks related to airbag performance in collision scenarios.

Owners report two main issues with the 2023 Ford Explorer's fuel/propulsion system. One complaint involves incorrect reporting of recall service completion, where a dealership recorded recall work on the wrong vehicle identification number (VIN). Another issue described by multiple owners is a starting problem when the vehicle is parked on an incline with less than a quarter tank of gas, preventing the engine from receiving fuel. This issue can occur even when the fuel gauge indicates slightly more than a quarter tank, and it results in the inability to start the vehicle or move it from park. These complaints do not specify mileage ranges but highlight potential safety concerns if the vehicle is parked on a street with an incline.

Owners of the 2023 Ford Explorer report issues related to engine misfires and stalling. Complaints frequently mention symptoms such as the vehicle shuddering, jerking, and emitting a strong fuel odor. Diagnostic trouble codes indicate multiple cylinder misfires, with one report specifying misalignment of cylinders as the cause. These issues appear at mileage points around 9,500 to 10,628 miles. Safety implications include potential loss of vehicle control due to stalling, though no crashes or fires are reported. Buyers should be aware that some vehicles remain unrepaired for extended periods, affecting usability.

Owners of the 2023 Ford Explorer report issues with the forward collision avoidance system, with symptoms including unexpected hard braking and sudden vehicle surges. In one case, a driver experienced abrupt braking while using adaptive cruise control on a rural road, despite no apparent obstacles or traffic, potentially posing a rear-end collision risk. Another report details a vehicle surge that led to a crash into a building, with an investigation pointing to a wire harness and accelerator problem. These incidents highlight safety concerns, particularly when vehicles are in motion or in close proximity to structures. The timeline for these issues is not specified, but one incident occurred shortly after the vehicle was rented.