Last updated: 2026-03-04

2021 Ford Explorer Reliability Score & Common Problems
The 2021 Ford Explorer scores 62/100 ("Good"). With 22 recalls and 354 owner complaints, reliability is acceptable but not class-leading.
2021 is year 2 of the Sixth generation (U625).
Recalls
22
Complaints
354
Complaint Rate
16.1
per 10k sold
Below avgEst. Annual Cost
$732
Above avgMajor Repair Risk
14%
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
22 recalls on record
Generation & Refresh (US)
2021 is year 2 of the Sixth generation (U625).
- Redesigned for the 2020 model year.
- 6th generation Explorer (US).
What this means for buyers
Year 2 is typically a safer pick than the first model year — early issues are more likely to be identified, but the platform is still new.
If you're comparing prices, check 2020 (redesign year) vs 2021+ pricing and recalls.
Sixth generation (U625)
Should You Buy the 2021 Ford Explorer?
The 2021 Ford Explorer scores 62/100 ("Good"), placing it in acceptable but not class-leading territory. 2021 is year 2 of the Sixth generation (U625).
With 354 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to power train (95). An extended warranty may provide additional peace of mind.
Compared to the 2022 Ford Explorer, which scored 3 points higher. See also the 2020 Ford Explorer for an earlier comparison.
Pros
- Acceptable reliability score
- Infrequent unscheduled repairs
- Low major repair risk (14%)
- Below-average complaint rate for SUV
Cons
- Above-average repair costs for its class
- Above-average recall count
- POWER TRAIN: Owners of the 2021 Ford Explorer frequently report issues related to the rear... (95 complaints)
Compare 2021 Ford Explorer With
2021 Volkswagen Atlas
Score: 44/100
2021 Jeep Grand Cherokee
Score: 63/100
2021 Honda Passport
Score: 68/100
2021 Toyota Highlander
Score: 70/100
2021 Chevrolet Blazer
Score: 74/100
Common Problem Categories
Safety
- 22 manufacturer recalls issued
Other
- POWER TRAIN (95)
- UNKNOWN OR OTHER (60)
- ELECTRICAL SYSTEM (30)
- BACK OVER PREVENTION (23)
- ENGINE (20)
- STRUCTURE (18)
- SERVICE BRAKES (14)
- SUSPENSION (11)
- VISIBILITY/WIPER (10)
- ENGINE AND ENGINE COOLING (9)
- SEATS (8)
- FUEL SYSTEM (7)
- VISIBILITY (7)
- VEHICLE SPEED CONTROL (7)
- EXTERIOR LIGHTING (6)
- STEERING (6)
- AIR BAGS (5)
- FUEL/PROPULSION SYSTEM (4)
- FORWARD COLLISION AVOIDANCE (4)
- LANE DEPARTURE (3)
- Carry Handle (1)
- FIRERELATED (1)
- SEAT BELTS (1)
- EQUIPMENT (1)
- WHEELS (1)
- Chest Clip (1)
- PARKING BRAKE (1)
Recall Overview
22
recalls on record
The 2021 Ford Explorer has 22 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
16.1
per 10k soldSegment avg: 17
Safety Incidents
Crashes
15
Fires
4
Injuries
14
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2021 Ford Explorer Recall Details
22 recalls have been issued for the 2021 Ford Explorer. All recall repairs are performed free of charge at authorized dealerships.
EQUIPMENT
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated February 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
FUEL SYSTEM, GASOLINE
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Consequence
An engine stall increases the risk of a crash.
Remedy
The remedy is under development. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
BACK OVER PREVENTION
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Showing 10 of 22 recalls. View all on NHTSA.gov →
2021 Ford Explorer NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 14.7%
Safety Technologies
HEV Powertrain
Rollover risk: 15.1%
Safety Technologies
Ford Explorer Repair Costs & Maintenance
Maintenance Rating
3.5Maintenance rating: 3.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$732
vs $573 avg for midsize SUVs
vs $652 avg for all vehicles
Repair Frequency
0.2
unscheduled repair visits per year
Severe Repair Probability
14%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
When Buying a Used 2021 Ford Explorer
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Inspect LED headlights for functionality, especially on Platinum & ST trims
- Check for engine oil leaks and listen for knocking noises
- Test transmission for smooth shifting and listen for clunking noises
- Operate sunroof sunshade to ensure it moves smoothly and stays on track
- Verify brakes function properly and check for any warning messages
- Check for any unusual odors from the exhaust, especially when cold
- Ensure all dashboard warning lights function and turn off after startup
Check Any 2021 Ford Explorer's History Before You Buy
Reliability scores tell you what to expect from the 2021 Explorer in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Ford Explorer with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2021 Ford Explorer Common Problems by Component
354 owner complaints grouped by vehicle system.
POWER TRAIN
95 complaintsSafety-relatedOwners of the 2021 Ford Explorer frequently report issues related to the rear axle bolt and transmission failures. Common symptoms include abnormal noises, loss of power, and aggressive shifting, with some vehicles experiencing complete transmission failure or fractured rear axle bolts. These issues often occur around 30,000 to 100,000 miles, and several complaints involve significant repair costs and lengthy service times. Safety implications are notable, with reports of crashes and injuries due to sudden loss of power and control, highlighting potential risks for used car buyers considering this model.
UNKNOWN OR OTHER
60 complaintsSafety-relatedOwners of the 2021 Ford Explorer frequently report issues with the sunroof sunshade, describing it as coming loose, sagging, or detaching from its tracks. This often results in obstructed rear visibility and potential safety hazards while driving. Additionally, some owners mention problems with the auto stop/start system, where the vehicle fails to restart automatically, requiring manual intervention. Complaints also highlight exhaust fumes entering the cabin, posing a health risk, particularly in models with the 3.0L EcoBoost engine. These issues appear across various mileage ranges, with some owners experiencing them shortly after acquiring the vehicle. Safety implications include visibility obstruction, potential for crashes, and health concerns due to exhaust exposure.
ELECTRICAL SYSTEM
30 complaintsSafety-relatedOwners report several recurring electrical system issues with the 2021 Ford Explorer, most notably involving the backup camera displaying a blue or black screen, which affects visibility when reversing. Complaints frequently mention power loss or stalling while driving or at stops, sometimes with no warning lights, and in some cases, the vehicle fails to restart immediately. Multiple owners describe problems with the vehicle's digital display flickering or failing, and issues with the windows not responding to controls. These problems typically emerge around 20,000 to 74,000 miles. Safety implications are significant, with reports of crashes due to sudden tire lock-up and multiple instances of vehicle fires, one of which resulted in an injury. This information is crucial for used car buyers to consider when evaluating the 2021 Ford Explorer.
ENGINE (20 complaints)
ENGINE
20 complaintsOwners report several recurring engine issues with the 2021 Ford Explorer, particularly involving catastrophic engine failure, oil leaks, and misfires. Common symptoms include engine knocking, loss of power, stalling, and smoke from the exhaust, often without any prior warning lights. These problems appear across various mileage ranges, with some occurring as early as 9,000 miles and others around 115,000 miles. Safety implications are noted, including a reported injury due to exhaust fumes and instances of vehicles stalling or losing power while driving. Potential buyers should be aware of these issues, especially considering the significant repair costs and the possibility of engine replacement.
SERVICE BRAKES (14 complaints)
SERVICE BRAKES
14 complaintsSafety-relatedOwners report several issues with the 2021 Ford Explorer's braking system, notably involving the electronic brake booster and parking brake. Complaints frequently mention brake failure, with symptoms such as the brake pedal sticking, brakes not responding, and rear tires locking up, often occurring around 20,000 to 85,000 miles. Some owners describe the parking brake engaging unexpectedly or not releasing smoothly, leading to vehicle lurching or rolling unexpectedly. There are reports of crashes and near-misses, indicating potential safety risks with loss of control. These patterns suggest buyers should be cautious and verify the condition of the braking system, especially in vehicles with higher mileage.
SEATS (8 complaints)
SEATS
8 complaintsSafety-relatedOwners report several issues with the seats in the 2021 Ford Explorer. Complaints frequently mention problems with seats becoming loose or moving unintentionally, including second-row seats that shake or move forward while driving. Also noted are third-row seats that either become inoperable or can lock passengers in due to electronic control failures. Some owners describe front seats dropping into a reclined position during a rear-end collision, which led to one injury. These issues are observed across a range of mileages, from as low as 14,700 miles to over 90,000 miles, with safety implications including potential injuries and crashes.
FUEL SYSTEM (7 complaints)
FUEL SYSTEM
7 complaintsOwners of the 2021 Ford Explorer frequently report issues related to the fuel system, with problems often emerging around 40,000 to 80,000 miles. Common symptoms include a check engine light illumination, vehicle stalling, hesitation during acceleration, unintended deceleration, and strong gasoline odors both inside and outside the vehicle. Some owners mention fuel hose ruptures and fuel line leaks, often linked to components rubbing against each other. While no crashes or fires are reported, these issues could potentially affect vehicle control and safety. Additionally, some owners experience a shaking sensation from the gas tank when the vehicle is stopped, particularly when the tank is between full and three-quarters full.
VEHICLE SPEED CONTROL (7 complaints)
VEHICLE SPEED CONTROL
7 complaintsOwners report that the 2021 Ford Explorer experiences issues with vehicle speed control, primarily involving unintended acceleration and incorrect speed limit detection when using Intelligent Adaptive Cruise Control. Complaints frequently mention the vehicle accelerating or decelerating suddenly to incorrect speeds, such as jumping to 85 mph or dropping to 35 mph, often without visible speed limit signs. Additionally, some owners describe issues with the vehicle losing power or failing to accelerate properly, sometimes requiring the vehicle to be shut off and restarted. These issues are reported at various mileages, with one owner noting problems starting around 26,700 miles. The sudden and unexpected changes in speed present safety risks, particularly when occurring on highways or in traffic, as they may lead to potential collisions or hazardous driving conditions.
STEERING (6 complaints)
STEERING
6 complaintsSafety-relatedOwners of the 2021 Ford Explorer frequently report steering issues, with several complaints describing a loss of power steering functionality. Symptoms include steering sticking and failure to return to center, particularly noted during low-speed maneuvers, which in one case led to a crash. Some owners mention problems occurring around 9,400 to 23,000 miles. Safety implications are significant, as issues have resulted in loss of vehicle control and a collision. Additionally, one complaint highlights a recall-related repair that did not resolve the steering issue, suggesting potential concerns about the effectiveness of recall remedies.
AIR BAGS (5 complaints)
AIR BAGS
5 complaintsSafety-relatedOwners of the 2021 Ford Explorer report several airbag-related issues. The most common pattern involves airbags deploying aggressively during crashes, with two incidents resulting in injuries, including burns and eye injuries. Additionally, some owners describe dashboard attachment issues that may affect airbag deployment, and one report mentions a persistent airbag warning light linked to a wiring fault and a backordered driver's seat airbag. These problems are reported at varying mileages, from as low as 3,000 miles to around 10,000 miles. Safety implications are evident, with three complaints involving crashes and two reporting injuries. Buyers should be aware of potential airbag deployment issues and the possibility of unresolved electrical faults.
When Do 2021 Ford Explorer Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Ford Explorer Years
Best Ford Explorer Years to Buy
The best Ford Explorer year is 2024 with a reliability score of 73/100, rated good. Other strong picks include 2025 (72/100) and 2023 (71/100).
Ford Explorer Years to Avoid
The worst Ford Explorer year is 2020 with a score of 54/100, primarily due to power train (390) issues.
See full Ford Explorer years-to-avoid analysis →Ford Explorer Reliability Score Trend
Ford Explorer reliability has improved in recent years, with newer models scoring an average of 70/100 compared to 62/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 64/100 | Good |
| 2019 | 69/100 | Good |
| 2020 | 54/100 | Mixed |
| 2021 | 62/100 | Good |
| 2022 | 65/100 | Good |
| 2023 | 71/100 | Good |
| 2024 | 73/100 | Good |
| 2025 | 72/100 | Good |
Ford Explorer Reliability Compared to Other Years
2021 Ford Explorer Reliability by Powertrain
The 2021 Ford Explorer is available with 2 powertrain options. Here's how they compare on reliability.
| Powertrain | Complaints | Recalls | Incidents* | Crash Rating |
|---|---|---|---|---|
| Gas | 350 | 21 | 17 | 5 out of 5 |
| HEV | 4 | 1 | 2 | 5 out of 5 |
| Total | 354 | 22 | 19 |
NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.
* Incidents = crash + fire reports. A single complaint can include multiple incident types.
Frequently Asked Questions
Is the 2021 Ford Explorer reliable?
What are the most common problems with the 2021 Ford Explorer?
How many recalls does the 2021 Ford Explorer have?
Is the 2021 Ford Explorer expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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