Last updated: 2026-07-26

Mercedes-Benz vs Ram: Which Make Is More Reliable?

Comparing Mercedes-Benz and Ram on reliability? This page compares their scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs across every model we track.

Ram currently leads with an average score of 65/100 compared to 60/100. Scroll down for the full breakdown.

Is Mercedes-Benz More Reliable Than Ram?

MetricMercedes-BenzRam
Avg Reliability Score60/10065/100
Models Tracked103
Avg Recalls per Model19254
Avg Complaints per Model5831448
Avg Annual Repair Cost$858/yr$691/yr

Mercedes-Benz Models

10 models ranked by reliability

GLB69
GLC69
GLE67
EQE59
EQS52
CLA48
Excellent Good Mixed Risky

Ram Models

2 models ranked by reliability

Excellent Good Mixed Risky

Mercedes-Benz vs Ram: The Verdict

Ram holds a modest reliability advantage over Mercedes-Benz — enough to notice, not enough to be the only factor. The overall picture: Mercedes-Benz scores 60/100 across 10 models, while Ram comes in at 65/100 across 3 models — all data-driven, no bias.

On the cost front, Ram is cheaper to maintain at $691/year versus $858/year. Over 5 years, that's roughly $835 in savings. The repair cost gap might seem small year-to-year, but over a typical 5-year ownership period it compounds into meaningful savings for Ram owners.

Where Mercedes-Benz and Ram Differ Most

Our reliability score is built from four weighted components. Here's how each make performs in each area:

ComponentWeightMercedes-BenzRam
Complaint Severity

Owner complaints weighted by component severity

35%
61/100Good
67/100Good
Repair Costs

Annual maintenance and repair expenses

30%
54/100Mixed
55/100Mixed
Recall Impact

Safety recalls weighted by severity (park-it, park-outside)

20%
59/100Mixed
63/100Good
Issue Diversity

How many different systems have reported problems

15%
79/100Good
80/100Excellent

Dig into the components and complaint severity stands out — Ram outscores by 6 points there, which carries significant weight in the final number.

Mercedes-Benz vs Ram: Strengths and Weaknesses

Mercedes-Benz

Strengths

  • Above-average reliability (60/100 average)
  • Focused issue profile — problems concentrated in fewer areas
  • Reliability trending upward in recent model years
  • Below-average repair frequency

Weaknesses

  • High maintenance costs ($858/year avg)
  • 6 of 10 models rated Mixed or Poor
  • 80 fire-related complaints across lineup

Ram

Strengths

  • Above-average reliability (65/100 average)
  • Focused issue profile — problems concentrated in fewer areas
  • Reliability trending upward in recent model years
  • Below-average repair frequency

Weaknesses

  • 37 fire-related complaints across lineup
  • Above-average repair severity when issues occur

Which Make Is Cheaper to Maintain: Mercedes-Benz or Ram?

Based on independent repair cost data, Ram is cheaper to maintain at an average of $691/year compared to $858/year for Mercedes-Benz. That's a difference of $167/year, which adds up significantly over the life of the vehicle.

Mercedes-Benz Repair Cost Range

$807 – $908/yr

Average: $858/yr

Common Problems: Mercedes-Benz vs Ram

Top complaint categories from NHTSA owner reports, showing what drivers report most frequently for each make:

ComponentMercedes-BenzRam
ELECTRICAL SYSTEM23%84225%912
UNKNOWN OR OTHER16%57911%398
ENGINE15%56311%407
POWER TRAIN11%38714%530
STEERING7%25015%563
SERVICE BRAKES5%1726%213
AIR BAGS3%1194%132
STRUCTURE4%1552%84
FUEL SYSTEM3%1271%51
FUEL/PROPULSION SYSTEM1%333%125

Percentage of total complaints. Raw complaint count shown below. Based on NHTSA owner reports across all tracked model years.

Mercedes-Benz vs Ram Complaint Severity: Crashes, Fires, and Injuries

Across all tracked models, Mercedes-Benz owners reported 237 crash-related, 80 fire-related, and 241 injury-related complaints to NHTSA. Ram owners reported 171 crash-related, 37 fire-related, and 125 injury-related complaints. Ram has fewer severe incident reports overall. These counts reflect owner-reported incidents and don't establish causation — but they're a useful signal for comparing safety profiles.

Mercedes-Benz

237

Crash reports

80

Fire reports

241

Injury reports

Ram

171

Crash reports

37

Fire reports

125

Injury reports

Every Mercedes-Benz and Ram Model Ranked

All tracked models ranked by average reliability score. Click any model for detailed year-by-year data.

Mercedes-Benz vs Ram Reliability Trend by Year

Average reliability score for each model year, showing how quality has trended over time:

Mercedes-Benz's reliability is improving — recent model years average 67/100, up from earlier years. Ram's reliability is improving — recent model years average 69/100.

Both makes are trending improving in recent model years — neither is pulling away.

Model YearMercedes-BenzRamEdge
202671/100(6)70/100(2)Mercedes-Benz
202568/100
202462/100(9)70/100(2)Ram
202363/100(8)68/100(2)Ram
202259/100(9)63/100(2)Ram
202157/100(8)61/100(2)Ram
202057/100(8)64/100(2)Ram
201956/100(7)58/100(2)Ram
201856/100(6)66/100(2)Ram

Number in parentheses = models tracked for that year. Scores are averages across all tracked models.

The Bottom Line: Mercedes-Benz or Ram?

Ram has the edge, but don't let a modest score gap override other factors like price, features, and dealer experience.

If you want the single most reliable option: the Mercedes-Benz GLB leads both lineups with a score of 69/100.

Budget-conscious buyers should note that Ram costs less to maintain — $691/year vs $858/year. Over a typical 5-year ownership period, that adds up to roughly $835 in savings.

All scores are based on NHTSA recall and complaint data combined with independent repair cost databases. Check individual model pages for year-specific reliability data before making a final decision.

Mercedes-Benz vs Ram: Common Questions

Is Mercedes-Benz more reliable than Ram?
Based on our data, Ram is more reliable overall with an average reliability score of 65/100 compared to 60/100. The difference is modest, so both makes are reasonable choices.
Which is cheaper to maintain, Mercedes-Benz or Ram?
Based on independent repair cost estimates, Ram is cheaper to maintain at an average of $691/year compared to $858/year for Mercedes-Benz.
Which make has more recalls, Mercedes-Benz or Ram?
On a per-model average, Mercedes-Benz has more recalls (~192 per model) compared to Ram (~54 per model). More recalls don't always mean worse reliability — many are minor or preventative.
What are the most reliable models from Mercedes-Benz and Ram?
The most reliable Mercedes-Benz model is the GLB (avg score: 69/100), while the most reliable Ram model is the 1500 (avg score: 68/100).
What are the least reliable models from Mercedes-Benz and Ram?
The least reliable Mercedes-Benz model is the CLA (avg score: 48/100), while the least reliable Ram model is the Promaster (avg score: 62/100). Check individual model pages for year-specific data before ruling these out.
What are the most common problems with Mercedes-Benz and Ram vehicles?
The most frequently reported issue for Mercedes-Benz is electrical system (23% of complaints), while for Ram it's electrical system (25% of complaints). These are based on NHTSA owner complaint data across all tracked models.
Which make has more reliable models overall, Mercedes-Benz or Ram?
Mercedes-Benz has a higher proportion of models scoring "good" or "excellent." Mercedes-Benz has 0 excellent and 4 good-rated models out of 10, while Ram has 0 excellent and 2 good-rated models out of 3.
How many Mercedes-Benz and Ram models does Auto Reliability Index track?
We track 10 Mercedes-Benz models across 8 model years and 3 Ram models across 9 model years. Scores are based on NHTSA recalls, owner complaints, and independent repair cost data.
Which make has fewer owner complaints, Mercedes-Benz or Ram?
On a per-model average, Mercedes-Benz has fewer owner complaints (~583 per model) compared to Ram (~1448 per model). Note that models with higher sales naturally generate more complaints.
Are Mercedes-Benz and Ram getting more or less reliable?
Based on recent model year data, Mercedes-Benz reliability is improving while Ram reliability is improving. We compare average scores across the most recent 3 model years to determine the trend direction.
Which is better for a first-time car buyer, Mercedes-Benz or Ram?
For first-time buyers prioritizing reliability, Ram has a slight edge with its higher average score. However, specific model choice matters more than make — check individual model pages for the best options in your budget and vehicle type.
Which make has fewer safety-related complaints, Mercedes-Benz or Ram?
Ram has fewer owner-reported crashes, fires, and injuries in our database. Mercedes-Benz has 237 crash reports, 80 fire reports, and 241 injury reports. Ram has 171 crash, 37 fire, and 125 injury reports. Note that complaint volume correlates with sales volume.

Comparing Mercedes-Benz vs Ram? Run a VIN check on any specific vehicle before you buy — uncover hidden accidents, title issues, and open recalls.

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How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.