Last updated: 2026-03-04

62
GoodReliability score: 62 out of 100, rated Good
2020 Chevrolet Traverse

2020 Chevrolet Traverse Reliability Score & Common Problems

The 2020 Chevrolet Traverse scores 62/100 ("Good"). With 8 recalls and 188 owner complaints, reliability is acceptable but not class-leading.

2020 is year 3 of the Second generation (2018).

Recalls

8

Complaints

188

Complaint Rate

15

per 10k sold

Below avg

Est. Annual Cost

$656

Above avg

Major Repair Risk

18%

NHTSA Rating

5/5

Score Breakdown

Complaint Severity35%
57/100 (Mixed)

Component-weighted complaints normalized by sales volume

Repair Costs30%
60/100 (Good)

Independent repair cost ratings

Recall Impact20%
60/100 (Good)

Recall count weighted by severity

Issue Diversity15%
81/100 (Excellent)

Breadth of reported problem categories

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues

ENGINE (35)POWER TRAIN (30)UNKNOWN OR OTHER (29)

8 recalls on record

Generation & Refresh (US)

Post-Redesign (Year 3)

2020 is year 3 of the Second generation (2018).

  • Redesigned for the 2018 model year.
  • Well-established in its generation — most early issues should be resolved.
  • A refresh arrives in 2022.
  • 2nd generation Traverse (US).

What this means for buyers

Well into the generation cycle — most design and manufacturing issues should be resolved by now.

Second generation (2018)

2018redesign
2019
2020selected
2021
2022refresh
2023
2024

Should You Buy the 2020 Chevrolet Traverse?

The 2020 Chevrolet Traverse scores 62/100 ("Good"), placing it in acceptable but not class-leading territory. 2020 is year 3 of the Second generation (2018).

With 188 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.

A pre-purchase inspection is recommended for used examples, with particular attention to engine (35). An extended warranty may provide additional peace of mind.

Compared to the 2021 Chevrolet Traverse, which scored 9 points higher. See also the 2019 Chevrolet Traverse for an earlier comparison.

Pros

  • Acceptable reliability score
  • Below-average complaint rate for SUV
  • 5-star NHTSA crash rating

Cons

  • Above-average repair costs for its class
  • Above-average recall count
  • ENGINE: Cracked or broken welds on the exhaust bracket, leading to exhaust leaks and... (35 complaints)
  • 1 fire incident reported in owner complaints

Compare 2020 Chevrolet Traverse With

Common Problem Categories

Safety

  • 8 manufacturer recalls issued

Other

  • ENGINE (35)
  • POWER TRAIN (30)
  • UNKNOWN OR OTHER (29)
  • ENGINE AND ENGINE COOLING (22)
  • ELECTRICAL SYSTEM (22)
  • STEERING (6)
  • SUSPENSION (5)
  • FUEL/PROPULSION SYSTEM (5)
  • AIR BAGS (5)
  • SEAT BELTS (4)
  • WHEELS (4)
  • SERVICE BRAKES (4)
  • FUEL SYSTEM (3)
  • BACK OVER PREVENTION (3)
  • EXTERIOR LIGHTING (2)
  • STRUCTURE (2)
  • SEATS (2)
  • VEHICLE SPEED CONTROL (1)
  • VISIBILITY (1)
  • TIRES (1)
  • Carry Handle (1)
  • VISIBILITY/WIPER (1)

See detailed breakdown by component ↓

Recall Overview

8

recalls on record

The 2020 Chevrolet Traverse has 8 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.

NHTSA.gov →

Complaint Breakdown

15

per 10k sold

Segment avg: 18.2

LowAvgHigh
Moderate

Safety Incidents

Crashes

11

Fires

1

Injuries

7

Deaths

0

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Chevrolet Traverse Recall Details

8 recalls have been issued for the 2020 Chevrolet Traverse. All recall repairs are performed free of charge at authorized dealerships.

19V6430002019-09-06

STRUCTURE

General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.

Consequence

A crack in the frame rail may reduce crash performance, increasing the risk of an injury.

Remedy

GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.

20V4460002020-07-30

AIR BAGS

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Consequence

If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy

GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

22V2100002022-03-31

AIR BAGS

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.

Consequence

Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.

Remedy

Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.

2020 Chevrolet Traverse NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 4/5

Rollover risk: 16.9%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Rear Seat, 3rd row)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (Front Center Air Bag)Meets Side Air Bag Out-of-Position Requirements (Info Not Available)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Not Available)Safety Power Windows (Anti-Pinch) locations (Not Available)
View full safety data on NHTSA.gov →

Chevrolet Traverse Repair Costs & Maintenance

Maintenance Rating

3Maintenance rating: 3 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$656

vs $573 avg for midsize SUVs

vs $652 avg for all vehicles

Repair Frequency

0.4

unscheduled repair visits per year

Severe Repair Probability

18%

chance of a major repair

Annual Cost Comparison

Traverse
$656
Category Avg
$573
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

When Buying a Used 2020 Chevrolet Traverse

Key things to inspect or verify before purchasing, based on the most common reported issues.

  • Inspect exhaust system for cracks or leaks, especially around brackets
  • Test for 'Shift to Park' error message when turning off the vehicle
  • Check for transmission shudder or slipping during test drive
  • Verify alternator and battery function to prevent sudden power loss
  • Ensure steering operates smoothly without locking or stiffness
  • Check rear suspension components for corrosion or wear

Check Any 2020 Chevrolet Traverse's History Before You Buy

Reliability scores tell you what to expect from the 2020 Traverse in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Chevrolet Traverse with a free VIN lookup.

Powered by VINExposed.com — free vehicle history reports using public title and safety data.

2020 Chevrolet Traverse Common Problems by Component

188 owner complaints grouped by vehicle system.

35
30
29
22
22
34
ENGINE (35)POWER TRAIN (30)UNKNOWN OR OTHER (29)ENGINE AND ENGINE COOLING (22)ELECTRICAL SYSTEM (22)STEERING (6)SUSPENSION (5)FUEL/PROPULSION SYSTEM (5)Other (34)

ENGINE

35 complaints

Owners of the 2020 Chevrolet Traverse frequently report issues related to the exhaust system, particularly involving cracked or broken welds on the exhaust bracket, leading to exhaust leaks and rattling noises. Common symptoms include a loud exhaust noise, reduced vehicle performance, and exhaust fumes entering the cabin, which poses a potential safety risk due to carbon monoxide exposure. These problems often emerge around 45,000 to 101,000 miles, with some owners noting that similar issues have been covered under special coverage for other model years but not for the 2020 model. Buyers should be aware of these potential exhaust system concerns, as repairs can be costly and may not be covered under warranty.

35 complaints total

POWER TRAIN

30 complaints

Owners of the 2020 Chevrolet Traverse frequently report issues with the power train, notably the "Shift to Park" error message that prevents the vehicle from being turned off even when the gear is in park. This issue often requires multiple attempts to shift in and out of park to resolve temporarily. Transmission-related complaints include severe shuddering, slipping in low gears, and torque converter failures, with some owners experiencing these problems as early as 30,000 miles. Safety implications are noted, such as the inability to turn off the vehicle, potential power loss while driving, and difficulty in safely accelerating. These issues are reported to occur even with regular maintenance, highlighting potential concerns for prospective buyers considering a used 2020 Chevrolet Traverse.

30 complaints total

UNKNOWN OR OTHER

29 complaintsSafety-related

Owners of the 2020 Chevrolet Traverse frequently report issues with the exhaust system, specifically citing broken or poorly welded exhaust pipe brackets that lead to loud noises, check engine lights, and in some cases, exhaust fumes entering the cabin. These problems often require costly repairs, as the entire exhaust system may need replacement due to non-separable welded parts. Additionally, multiple complaints highlight recurring failures of the backup camera system, with screens going black or displaying error messages, which poses a potential safety risk when reversing. Some owners also mention a "shift to park" error message despite the vehicle being in park, which could lead to battery drainage or inability to turn off the vehicle. These issues typically arise around the middle to late years of ownership, and while no specific mileage range is consistently reported, the problems appear to persist even after attempted repairs.

29 complaints total1 crash
ENGINE AND ENGINE COOLING (22 complaints)

ENGINE AND ENGINE COOLING

22 complaints

Owners of the 2020 Chevrolet Traverse frequently report issues related to the exhaust system, particularly involving fractured or detached exhaust pipe brackets, leading to abnormal rattling sounds and exhaust leaks. Common symptoms include the check engine warning light illumination, loud noises resembling a motorcycle, and exhaust odors entering the cabin. These issues are often reported at mileages ranging from approximately 49,000 to 118,000 miles. Some complaints also mention cracks in the catalytic converter and exhaust pipes, although no crashes or fires are reported. Potential buyers should be aware of these recurring issues and consider having the exhaust system inspected, especially when purchasing a vehicle within this mileage range.

22 complaints total
ELECTRICAL SYSTEM (22 complaints)

ELECTRICAL SYSTEM

22 complaintsSafety-related

Owners report several recurring electrical system issues with the 2020 Chevrolet Traverse. A common problem involves the "Shift to Park" error, where the vehicle fails to recognize it is in park, preventing shutdown and occasionally hindering starting. Complaints frequently mention alternator failures, often occurring between 26,500 and 57,323 miles, leading to sudden power loss and, in one case, a crash. Another significant issue is the vehicle unexpectedly shutting off or losing power while driving, sometimes accompanied by electronic stability control (ESC) warnings, which has resulted in at least one crash. These problems suggest potential safety concerns, particularly with unexpected vehicle shutdowns and electrical failures affecting drivability.

22 complaints total2 crashes
STEERING (6 complaints)

STEERING

6 complaintsSafety-related

Owners of the 2020 Chevrolet Traverse frequently report steering issues, with several describing instances where the steering wheel becomes stiff or locks entirely, often accompanied by a "Reduced Steering Assist" warning message. These symptoms typically occur at various speeds and can lead to dangerous driving conditions, including one reported crash where the steering and brakes locked, resulting in a collision and subsequent vehicle fire. Complaints indicate that these problems often arise at low mileage, sometimes as early as 300 miles. The steering issues have led to prolonged vehicle downtime as parts remain on backorder, leaving owners unable to use their vehicles safely. Potential buyers should be aware of these recurring steering problems and the associated safety implications.

6 complaints total1 crash1 fire
SUSPENSION (5 complaints)

SUSPENSION

5 complaints

Owners of the 2020 Chevrolet Traverse frequently report issues with the rear suspension, particularly concerning the corrosion of rear toe links. Typical symptoms include instability while turning and the inability to pass vehicle inspections due to suspension problems, with multiple complaints noting these issues around 36,000 to 44,000 miles. Some owners mention that the corrosion of these components could potentially lead to accidents, highlighting a safety concern. Additionally, these issues often arise just outside the warranty period, leaving owners to manage repairs independently. Buyers considering a used 2020 Traverse should be aware of these recurring suspension problems and the associated mileage when they might occur.

5 complaints total
AIR BAGS (5 complaints)

AIR BAGS

5 complaintsSafety-related

Owners of the 2020 Chevrolet Traverse frequently report issues with airbag deployment during crashes, with four out of five complaints involving accidents where airbags failed to deploy. In several instances, owners describe the presence of a white powder or odor associated with airbags, yet no visible deployment occurs. These incidents often result in injuries, with some reports noting locked seatbelts that complicate evacuation. Complaints span vehicles with low mileage, such as 6,200 miles, indicating that these issues can occur early in the vehicle's lifespan. The safety implications are significant, as the lack of airbag deployment during collisions poses a risk of injury to occupants.

5 complaints total4 crashes3 injuries
SEAT BELTS (4 complaints)

SEAT BELTS

4 complaintsSafety-related

Owners of the 2020 Chevrolet Traverse frequently report issues with seat belts failing to latch or stay clicked, particularly affecting the driver's seat and second-row left side seat belts. Complaints detail difficulties in buckling up, with some belts becoming progressively stiffer before failing to latch entirely. One report involves a crash where the seat belt pre-tensioner did not restrain the driver, resulting in injuries. These issues are noted around 25,500 miles and beyond. Potential buyers should be aware of these seat belt malfunctions, as they pose significant safety risks, especially in the event of a collision.

4 complaints total1 crash1 injury
SERVICE BRAKES (4 complaints)

SERVICE BRAKES

4 complaintsSafety-related

Owners of the 2020 Chevrolet Traverse report issues with the service brakes, with multiple complaints describing brake failure at low speeds. One owner mentions experiencing a brake pedal snap and subsequent brake line failure, resulting in brake fluid leakage. Another reports a crash due to brake failure just two days after purchase, noting an inability to stop despite ample space. Additionally, some owners describe a squeak from the rear brakes after releasing the emergency brake, suggesting partial engagement. These issues appear shortly after purchase or at low mileage, indicating potential early-life defects. Safety implications are significant, as evidenced by the reported crash.

4 complaints total1 crash

When Do 2020 Chevrolet Traverse Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

45,000–101,000 milesExhaust system failures
26,500–57,323 milesAlternator failures
30,000–50,000 milesTransmission shudder

Best & Worst Chevrolet Traverse Years

Best Chevrolet Traverse Years to Buy

The best Chevrolet Traverse year is 2025 with a reliability score of 75/100, rated good. Other strong picks include 2024 (73/100) and 2022 (73/100).

Chevrolet Traverse Years to Avoid

The worst Chevrolet Traverse year is 2020 with a score of 62/100, primarily due to engine (35) issues. Also avoid 2019 (62/100).

62
GoodReliability score: 62 out of 100, rated Good

2020(this page)

8 recalls · 188 complaints

62
GoodReliability score: 62 out of 100, rated Good

2019

3 recalls · 358 complaints

See full Chevrolet Traverse years-to-avoid analysis →

Chevrolet Traverse Reliability Score Trend

Chevrolet Traverse reliability has improved in recent years, with newer models scoring an average of 73/100 compared to 64/100 for older years.

avg 69
18
19
20
21
22
23
24
25

Scores 0–100. Higher is better. Current year highlighted.

Chevrolet Traverse reliability scores by year
YearScoreRating
201862/100Good
201962/100Good
202062/100Good
202171/100Good
202273/100Good
202372/100Good
202473/100Good
202575/100Good

Chevrolet Traverse Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202673/100 (predicted)Predicted06
202575/100+2Good0132
202473/100+1Good0107
202372/100-1Good262
202273/100+2Good176
202171/100+9Good372
2020(selected)62/1000Good8188
201962/1000Good3358
201862/100Good2416

Frequently Asked Questions

Is the 2020 Chevrolet Traverse reliable?
The 2020 Chevrolet Traverse has a "Good" reliability rating with a score of 62/100. It is reasonably reliable with 8 recalls and 188 owner complaints, though some issues have been reported.
What are the most common problems with the 2020 Chevrolet Traverse?
The most commonly reported problems with the 2020 Chevrolet Traverse include: ENGINE (35 complaints), POWER TRAIN (30 complaints), UNKNOWN OR OTHER (29 complaints), ENGINE AND ENGINE COOLING (22 complaints), ELECTRICAL SYSTEM (22 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2020 Chevrolet Traverse have?
The 2020 Chevrolet Traverse has 8 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2020 Chevrolet Traverse expensive to maintain?
The 2020 Chevrolet Traverse has estimated annual repair costs of $656/year, which is $83 more than the midsize SUVs average of $573. With a reliability score of 62/100, some repairs may be needed, but overall ownership costs are manageable.

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue