Last updated: 2026-03-04

73
GoodReliability score: 73 out of 100, rated Good
2020 Toyota Sienna

2020 Toyota Sienna Reliability Score & Common Problems

The 2020 Toyota Sienna scores 73/100 ("Good"). With 2 recalls and 32 owner complaints, reliability is acceptable but not class-leading.

2020 is the last model year of the Third generation (XL30; 2010).

Recalls

2

Complaints

32

Complaint Rate

7.5

per 10k sold

Below avg

Est. Annual Cost

$554

Below avg

Major Repair Risk

15%

NHTSA Rating

5/5

Score Breakdown

Complaint Severity35%
68/100 (Good)

Component-weighted complaints normalized by sales volume

Repair Costs30%
70/100 (Good)

Independent repair cost ratings

Recall Impact20%
80/100 (Excellent)

Recall count weighted by severity

Issue Diversity15%
83/100 (Excellent)

Breadth of reported problem categories

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues

POWER TRAIN (6)FUEL/PROPULSION SYSTEM (4)ELECTRICAL SYSTEM (4)

2 recalls on record

Generation & Refresh (US)

Final Year

2020 is the last model year of the Third generation (XL30; 2010).

  • Final-year models are typically the most refined version of a generation.
  • 2 years after the last refresh (2018).
  • 3rd generation Sienna (US).

What this means for buyers

Final-year models are usually the most polished version of a generation, but resale value may dip as buyers anticipate the next redesign.

Third generation (XL30; 2010)

2011redesign
2012
2013
2014
2015
2016
2017
2018refresh
2019
2020selected

Should You Buy the 2020 Toyota Sienna?

The 2020 Toyota Sienna scores 73/100 ("Good"), placing it in acceptable but not class-leading territory. 2020 is the last model year of the Third generation (XL30; 2010).

With 32 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.

A pre-purchase inspection is recommended for used examples, with particular attention to power train (6). An extended warranty may provide additional peace of mind.

Compared to the 2021 Toyota Sienna, which scored 1 points lower. See also the 2019 Toyota Sienna for an earlier comparison.

Pros

  • Acceptable reliability score
  • $93 cheaper to maintain than avg minivans
  • Low major repair risk (15%)
  • Low recall count

Cons

  • POWER TRAIN issues reported (6 complaints)
  • FUEL/PROPULSION SYSTEM issues reported (4 complaints)

Compare 2020 Toyota Sienna With

Common Problem Categories

Safety

  • 2 manufacturer recalls issued

Other

  • POWER TRAIN (6)
  • FUEL/PROPULSION SYSTEM (4)
  • ELECTRICAL SYSTEM (4)
  • UNKNOWN OR OTHER (4)
  • STRUCTURE (3)
  • STEERING (3)
  • SERVICE BRAKES (2)
  • FUEL SYSTEM (2)
  • VISIBILITY (1)
  • ENGINE (1)
  • WHEELS (1)
  • SEATS (1)

See detailed breakdown by component ↓

Recall Overview

2

recalls on record

The 2020 Toyota Sienna has 2 recalls on record. This is a low count. Recalls are manufacturer-initiated fixes for safety or compliance issues and are repaired at no cost to the owner at authorized dealerships.

NHTSA.gov →

Complaint Breakdown

7.5

per 10k sold

Segment avg: 29.6

LowAvgHigh
Low

Safety Incidents

Crashes

0

Fires

1

Injuries

0

Deaths

0

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Toyota Sienna Recall Details

2 recalls have been issued for the 2020 Toyota Sienna. All recall repairs are performed free of charge at authorized dealerships.

20V6820002020-11-04

FUEL SYSTEM, GASOLINE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

19V5320002019-07-16

STEERING

Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

Consequence

If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.

Remedy

Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

2020 Toyota Sienna NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 4/5

Rollover risk: 14.0%

Safety Technologies

Dynamic Head Restraints (Driver, Front Passenger)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger, Rear Seat)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Driver)Additional Air Bags (Seat Pan Airbag)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat, 3rd row)Safety Power Windows (Anti-Pinch) (Optional)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat)
View full safety data on NHTSA.gov →

Toyota Sienna Repair Costs & Maintenance

Maintenance Rating

3.5Maintenance rating: 3.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$554

vs $647 avg for minivans

vs $652 avg for all vehicles

Repair Frequency

0.4

unscheduled repair visits per year

Severe Repair Probability

15%

chance of a major repair

Annual Cost Comparison

Sienna
$554
Category Avg
$647
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

When Buying a Used 2020 Toyota Sienna

Key things to inspect or verify before purchasing, based on the most common reported issues.

  • Inspect transmission for whining noises or erratic shifting
  • Verify fuel pump recall completion and check for stalling issues
  • Test all electronic systems for warning lights or erratic behavior
  • Check power sliding doors for proper operation
  • Inspect for water damage from sunroof leaks
  • Ensure steering is responsive and free of warning lights
  • Test brakes for responsiveness and check for ABS warning light

Check Any 2020 Toyota Sienna's History Before You Buy

Reliability scores tell you what to expect from the 2020 Sienna in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Toyota Sienna with a free VIN lookup.

Powered by VINExposed.com — free vehicle history reports using public title and safety data.

2020 Toyota Sienna Common Problems by Component

32 owner complaints grouped by vehicle system.

6
4
4
4
4
POWER TRAIN (6)FUEL/PROPULSION SYSTEM (4)ELECTRICAL SYSTEM (4)UNKNOWN OR OTHER (4)STRUCTURE (3)STEERING (3)SERVICE BRAKES (2)FUEL SYSTEM (2)Other (4)

POWER TRAIN

6 complaints

Owners of the 2020 Toyota Sienna frequently report issues with the transmission, including whining noises, erratic acceleration, and gear-shifting problems. These symptoms often occur around 70,000 to 85,000 miles, with some reports of complete transmission failure without warning signs such as diagnostic codes or overheating. Complaints also describe incidents of the vehicle shuddering, RPM fluctuations, and loss of acceleration, sometimes accompanied by warning lights for the traction control system and check engine indicators. Safety concerns are noted, particularly regarding the loss of transmission function while driving, which poses a risk to passengers and other road users. Buyers should be aware of these potential issues, especially when considering vehicles within this mileage range.

6 complaints total

FUEL/PROPULSION SYSTEM

4 complaints

Owners of the 2020 Toyota Sienna report issues primarily related to the fuel system, with common symptoms including vehicle hesitation, rough idling, and shaking, sometimes leading to the vehicle becoming undrivable and requiring towing. Complaints frequently mention problems with the fuel pump, with some owners noting that the pump needs replacement due to a recall. There are reports of delays in recall repairs, with some vehicles remaining unrepaired for several months, affecting usability and safety, particularly when transporting children. No specific mileage range is consistently noted, but the timeline of complaints spans from late 2021 to 2022, indicating ongoing concerns. Safety implications include an increased risk of a crash due to fuel pump failure, as noted by owners.

4 complaints total

ELECTRICAL SYSTEM

4 complaints

Owners of the 2020 Toyota Sienna report issues with the electrical system, with multiple complaints highlighting problems such as warning lights for pre-collision, lane assist, and airbag systems illuminating unexpectedly. Some owners mention erratic behavior involving the vehicle's electronics, including spontaneous activation of blinkers, fluctuating radio volume, and disruptions to CarPlay USB connectivity. One complaint describes a loud, piercing noise from the speakers occurring randomly, which could potentially distract drivers. The issues are reported at various mileages, with one owner experiencing problems around 60,000 miles. Safety concerns are noted, including instances where the vehicle stopped suddenly on the highway, though no crashes or injuries are reported. These patterns could be relevant for used car buyers considering this model.

4 complaints total
UNKNOWN OR OTHER (4 complaints)

UNKNOWN OR OTHER

4 complaintsSafety-related

Owners of the 2020 Toyota Sienna report issues primarily related to water leaks, odometer discrepancies, and equipment failures. Complaints frequently mention a leaking sunroof that allows water to enter the vehicle, leading to extensive interior damage and malfunctions. Additionally, one owner describes a significant discrepancy in odometer readings due to dashboard replacement, which could impact vehicle valuation. Another report details a failure of the vehicle's jack during a tire change. A critical safety issue is noted in a report involving a fire after a fuel pump recall service, following a sudden loss of power and dashboard warnings. This incident underscores potential safety risks, especially post-recall service, and suggests buyers should verify service history and inspect for water damage and equipment functionality.

4 complaints total1 fire
STRUCTURE (3 complaints)

STRUCTURE

3 complaints

Owners of the 2020 Toyota Sienna report several issues related to the vehicle's structure, particularly with the sliding doors and fuel door. Commonly, the power sliding door assembly fails, leaving the driver side rear sliding door bound shut and requiring manual intervention to operate as a non-powered door. Another issue involves rust on the fuel door hinge, which can break and interfere with the rear passenger door's auto-open function. Additionally, there are reports of the passenger side rear door unlocking and opening by itself without prior warning. These issues can occur at various mileage ranges and may have safety implications, particularly if doors cannot be securely closed or unexpectedly open. Potential buyers should be aware of these reported problems when considering a used 2020 Sienna.

3 complaints total
STEERING (3 complaints)

STEERING

3 complaints

Owners of the 2020 Toyota Sienna report issues with the steering system, often describing a loss of power steering assist while driving. Symptoms include difficulty steering and the illumination of warning lights related to vehicle stability control, pre-collision system, and lane departure alert. One complaint notes these issues occurring at approximately 6,200 miles. Safety implications include potential loss of vehicle control, as one owner mentions the inability to steer effectively at highway speeds. Prospective buyers should be aware of these reported issues, as they can affect vehicle handling and safety.

3 complaints total
SERVICE BRAKES (2 complaints)

SERVICE BRAKES

2 complaints

Owners of the 2020 Toyota Sienna report issues with the service brakes, particularly noting a brake pedal that they find too small, causing difficulty in locating and operating it effectively. This is described as a safety concern, as it may lead to delayed braking response. Another issue involves a skidding problem during braking, accompanied by an illuminated ABS warning light and an abnormal sound, diagnosed as a speed sensor short circuit and a fractured brake actuator at around 28,000 miles. These issues suggest potential safety risks, such as loss of control, especially when turning or braking.

2 complaints total
FUEL SYSTEM (2 complaints)

FUEL SYSTEM

2 complaints

Owners of the 2020 Toyota Sienna report issues related to the fuel system, with common symptoms including the vehicle stalling temporarily at highway speeds and intermittent jerking or lunging forward when the accelerator is pressed. These issues often occur around 4,000 to 10,000 miles. In some cases, the fuel pump has been replaced, but the problem persists. While no crashes or fires are reported, the symptoms suggest potential safety concerns due to sudden loss of power or unexpected vehicle movements. Buyers considering a used 2020 Sienna should verify if recall repairs have been completed and assess the vehicle's performance during a test drive.

2 complaints total
VISIBILITY (1 complaints)

VISIBILITY

1 complaint
2024-08-29

In August of 2024, we noticed the drivers side rear view mirror had come loose from it's external housing and was only tethered by wiring that was for mirror movement, defrosting and blind spot awareness. In order for it to be safe to use, we had to duct tape it so that it would not move. Unfortunately, the mirror continues to loosen and has to be retaped frequently. We took it to our dealer (McGovern Toyota) in Portsmouth, NH 0n 23 September 2024 and were told that it could not be fixed but had to be replaced and were quoted an amount of $2025.29 .We were also told that the part was on national backorder and may take a few weeks to arrive. Due to the astonomical cost of replacement, I tried to find other solutions and contacted other dealers and body shops but was told it had to be replaced and could not be fixed. I brought the car into another dealer, nearby (Ira Toyota) in Saco, Maine and they also said it had to be replaced and quoted an amount of $1937.70.I asked them to order the part, which they too, said was in national backorder. I contacted our automobile insurance company (AMICA) who agreed to cover the part and labor and issued a check for $1,420.60. Every month, I would call the dealer and every month I was told that Toyota estimated a delivery within a month, but that month would come and go with no part. For the last several months, I have been in touch with TOYOTA and their "brand engagement advocate" named Julie has reviewed our concern and also has stated that the part will be available by the end of the months of February, March, April, May, June and now July. I have written emails to TOYOTA expressing my dissatisfaction and now have a vehicle which is unsafe to drive due to the instability of the mirror and a vehicle which will not pass inspection (according to the dealer). I feel TOYOTA is lying about the parts actual availability and being disingenuous to what was a loyal customer. I am at a loss what to do next.

ENGINE (1 complaints)

ENGINE

1 complaint
2022-03-04

Engine stalled in heavy traffic after full stop at red light. No warning lights. Managed to pull off the road. Still no warning lights. Turned engine off then started normally. Drove to destination normally. After about one hour parked started engine but it stumbled on and off for the next few minutes but did not die. Has not reoccurred. Outside temps were in the 60's. It was first trip of the day. Incident occurred about 4 miles from origin. Symptoms occurred again 6/2/22: Starting from full stop (engine was idling normally), gave it partial throttle whereupon engine stumbled (died very briefly), Master Warning Light lit briefly, all power was lost. Consumer applied additional throttle, engine stumbled then began running normally and warning light extinguished. Remainder of trip was normal. Vehicle was taken to local dealer after first incident but dealer reported no issues were found.

When Do 2020 Toyota Sienna Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

70,000–85,000 milesTransmission failures
4,000–10,000 milesFuel system issues
60,000 milesElectrical system failures

Best & Worst Toyota Sienna Years

Best Toyota Sienna Years to Buy

The best Toyota Sienna year is 2023 with a reliability score of 76/100, rated good. Other strong picks include 2024 (74/100) and 2022 (74/100).

Toyota Sienna Years to Avoid

No Toyota Sienna years are statistical outliers in our data — all years score consistently.

See full Toyota Sienna years-to-avoid analysis →

Toyota Sienna Reliability Score Trend

Toyota Sienna reliability has remained consistent across model years, averaging 73/100.

avg 73
18
19
20
21
22
23
24
25

Scores 0–100. Higher is better. Current year highlighted.

Toyota Sienna reliability scores by year
YearScoreRating
201870/100Good
201971/100Good
202073/100Good
202172/100Good
202274/100Good
202376/100Good
202474/100Good
202572/100Good

Toyota Sienna Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202674/100 (predicted)Predicted00
202572/100-2Good5134
202474/100-2Good346
202376/100+2Good152
202274/100+2Good11
202172/100-1Good225
2020(selected)73/100+2Good232
201971/100+1Good741
201870/100Good766

Frequently Asked Questions

Is the 2020 Toyota Sienna reliable?
The 2020 Toyota Sienna has a "Good" reliability rating with a score of 73/100. It is reasonably reliable with 2 recalls and 32 owner complaints, though some issues have been reported.
What are the most common problems with the 2020 Toyota Sienna?
The most commonly reported problems with the 2020 Toyota Sienna include: POWER TRAIN (6 complaints), FUEL/PROPULSION SYSTEM (4 complaints), ELECTRICAL SYSTEM (4 complaints), UNKNOWN OR OTHER (4 complaints), STRUCTURE (3 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2020 Toyota Sienna have?
The 2020 Toyota Sienna has 2 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2020 Toyota Sienna expensive to maintain?
The 2020 Toyota Sienna has estimated annual repair costs of $554/year, which is $93 less than the minivans average of $647. With a reliability score of 73/100, some repairs may be needed, but overall ownership costs are manageable.

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue