Last updated: 2026-10-10

RELIABILITY SCORE: 76/100 (GOOD)

2025 Toyota bZ4X Reliability Report

The 2025 Toyota bZ4X rates good for reliability. Its main owner complaint is a rear suspension knock that can come back after dealer repairs.

Full Breakdown Compare Models

Recalls

Complaints

Complaint Rate

3.2per 10,000 sold

Est. Repair Cost

N/A

EV Range

222–252 mi

Detailed Score Breakdown

Complaint Severity71/100

Component-weighted complaints normalized by sales volume

Repair Costs80/100

Independent repair cost ratings

Recall Impact80/100

Recall count weighted by severity

Issue Diversity74/100

Breadth of reported problem categories

The Verdict

Consider

The best-rated of three scored years, with only five complaints and two recalls, though a rear suspension knock can return after dealer repairs.

Top Issues to Watch

SUSPENSION (2)
ELECTRICAL SYSTEM (1)
STEERING (1)

Generation & Refresh (US)

Refresh Year

2025 received a 2025 facelift update for the First generation (bZ4X).

Changes: Renamed to Toyota bZ for North America; Electrical upgrades for better fast charging; Improved power output; New design elements and interior features.
Year 3 in this generation (2023–present).
1st generation bZ4X (US).

What this means for buyers

Refresh years bring updates but can also introduce new issues. Check early recall data before buying.

2023: First generation (bZ4X) Launch

Generation start — new platform.

2025: This Model Year (Refresh)

2025 received a 2025 facelift update for the First generation (bZ4X).

Should You Buy the 2025 Toyota bZ4X?

Reliability is good for this model year, and it is the best of the three scored bZ4X years. Against other 2025 SUVs it sits close to average. The 2024 model rates about the same but has 21 complaints and 3 recalls, versus 5 and 2 here, though a newer year has had less time to collect complaints. Federal crash testing gave it 5 of 5 stars.

The one pattern is suspension noise. Two owners report a knock from the rear wheels over uneven road at low speed, mostly at the right rear. One heard it at 600 miles. Dealer repairs do not always cure it, and the knock returned after repeat visits. Neither report mentions a crash, fire, or loss of steering. Federal records list two recalls, for back over prevention and visibility.

Ask for proof that both recalls were done, and for service records showing repeat rear suspension visits. On a test drive, go slowly over rough pavement and listen at the rear.

See also the 2024 Toyota bZ4X for an earlier comparison.

Pros

+Acceptable reliability score
+Low recall count
+Below-average complaint rate for SUV
+5-star NHTSA crash rating

Cons

−SUSPENSION: Knocking noise comes from the rear wheels when the car drives over uneven road... (2 complaints)

Compare 2025 Toyota bZ4X With

2025 Hyundai Ioniq 5

Reliability: 53/100

Mixed

2025 Kia EV6

Reliability: 69/100

Good

2025 Volkswagen ID.4

Reliability: 59/100

Mixed

2025 Ford Mustang Mach-E

Reliability: 72/100

Good

2025 Tesla Model Y

Reliability: 70/100

Good

Common Problem Categories

Safety

LOW RISK

2 manufacturer recalls issued

Other

HIGH RISK

SUSPENSION (2)
ELECTRICAL SYSTEM (1)

See detailed breakdown by component ↓

Recall Overview

recalls on record

The 2025 Toyota bZ4X carries 2 recalls — a low count. Authorized dealers repair any open recall free of charge, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

3.2

per 10,000 sold

Segment avg: 3.5

LowAvgHigh

Low

Safety Incidents

Crashes

Fires

Injuries

Deaths

★★★★★

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2025 Toyota bZ4X Recall Details

2 recalls have been issued for the 2025 Toyota bZ4X. All recall repairs are performed free of charge at authorized dealerships.

25V7440002025-10-30

BACK OVER PREVENTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V5770002025-09-04

VISIBILITY

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Consequence

An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

Remedy

Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

VIN History Report

Buying a used 2025 Toyota bZ4X? Check its history first

Suspension problems lead owner complaints about the 2025 Toyota bZ4X, and 2 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.

Accidents
Open Recalls
Title History
Odometer Rollback

2025 Toyota bZ4X NHTSA Safety Ratings

Overall Safety Rating

Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 5/5

Rollover risk: 11.6%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger, 2nd row)Seat Belt Load Limiters (Driver, Front Passenger, 2nd row)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, 2nd row)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger)Knee (Driver, Front Passenger)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)Unattended Child Reminder Direct Sensing System (No)LATCH Locations (2nd row)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, 2nd row)

View full safety data on NHTSA.gov →

Toyota bZ4XRepair Costs & Maintenance

Maintenance Rating

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

MPG & Annual Running Costs

Electric

222–252 mi range

Fuel cost: $650–$700/yr

Fuel only

28.317–32 kWh/100mi · 11 hrs @ 240V

Based on EPA fuel-cost estimates. Excludes routine maintenance, depreciation, and insurance. Data as of 2025 EPA label cycle.

Electric trims

Trim	Drive	Trans.	Range	kWh/100mi	Fuel Cost
bZ4X	Front-Wheel Drive	Automatic (A1)	252 mi	28.3	$650
bZ4X AWD (18inch Wheels)	All-Wheel Drive	Automatic (A1)	228 mi	31.0	$700
bZ4X AWD (20inch Wheels)	All-Wheel Drive	Automatic (A1)	222 mi	32.0	$700
bZ4X LIMITED	Front-Wheel Drive	Automatic (A1)	236 mi	30.1	$700
bZ4X LIMITED AWD	All-Wheel Drive	Automatic (A1)	222 mi	32.0	$700

Used Buying Checklist

Key things to inspect or verify before purchasing a 2025 Toyota bZ4X.

Drive slowly, around 10 mph, over a rough or uneven road with the windows down and listen for knocking from the rear wheels.
Pay extra attention to the right rear corner while driving over bumps, and have a passenger listen from the back seat.
Ask for the service records and look for repeat visits about rear suspension noise that never got fixed.
If any rear knock is present, have a dealer confirm the cause and repair it before you buy.

2025 Toyota bZ4X Common Problems by Component

5 owner complaints grouped by vehicle system.

SUSPENSION (2)ELECTRICAL SYSTEM (1)STEERING (1)UNKNOWN OR OTHER (1)

SUSPENSION

2 complaints

A knocking noise comes from the rear wheels when the car drives over uneven road at low speed, around 10 mph. Reports point most often to the right rear corner. The noise can show up very early, with one report placing it at 600 miles. Dealer repairs do not always cure it: reports describe the knock coming back after repeat service visits. The 2 complaints on file describe noise only. Neither mentions a crash, a fire, or any loss of steering or control.

2 complaints total

ELECTRICAL SYSTEM

1 complaint

2026-04-08

The front drive motor went out

STEERING

1 complaintSafety-related

2025-12-19Crash reported

While driving the road was wet the vehicle brake failure and the steering wheels stopped completely lost control of the vehicle and keep running over the curb and hit moving vehicle

UNKNOWN OR OTHER (1 complaints)

UNKNOWN OR OTHER

1 complaint

2025-09-05

I just bought the toyota bz4x about 2 weeks run 1000 miles start knocking noise rear wheels, and then I brought to dealer ship , they can not repair , they told me to wait for corperate call, but right now knocking sound get in more, I want to recall, because I want get refund

Best & Worst Toyota bZ4X Years

Best Toyota bZ4X Years to Buy

Based on reliability index score

Top Pick

Good

2024

3Recalls

21Complaints

Good

2023

1Recalls

15Complaints

Toyota bZ4X Years to Avoid

No Toyota bZ4X years are statistical outliers in our data.

Scores stay between 73 and 76 across 3 scored model years.

See full Toyota bZ4X years-to-avoid analysis

Toyota bZ4X Reliability Score Trend

Scores 0–100. Higher is better. Current year highlighted.

Toyota bZ4X reliability scores by year
Year	Score	Rating
2023	73/100	Good
2024	75/100	Good
2025	76/100	Good

Toyota bZ4X Reliability Compared to Other Years

Reliability scores compared across model years
Year	Score	vs Prior Year	Rating	Recalls	Complaints
2025(selected)	76/100	+1	Good	2	5
2024	75/100	+2	Good	3	21
2023	73/100	—	Good	1	15

Frequently Asked Questions

Is the 2025 Toyota bZ4X reliable?

Yes, it rates good for reliability. It is the strongest of the three scored bZ4X model years and close to average among 2025 SUVs. Owners filed 5 complaints, and the main one is a rear suspension noise. It also earned a 5 of 5 star federal crash-test rating.

What are the most common problems with the 2025 Toyota bZ4X?

Suspension noise is the only pattern in owner complaints. Two owners describe a knock from the rear wheels over uneven road at low speed, most often at the right rear corner. One report places it at 600 miles. Repairs at the dealer have not always stopped it.

Does the 2025 Toyota bZ4X have rear suspension knocking problems?

Some do. Two complaints describe a knock from the rear wheels at around 10 mph on uneven pavement. Reports say it can return after repeat service visits. Both describe noise only, with no crash, fire, or loss of steering or control mentioned.

Does the 2025 Toyota bZ4X have any recalls?

Federal recall records list 2 recalls for this model year. They cover back over prevention and visibility. Ask the seller for proof that both were completed, or have a Toyota dealer check the VIN for open recalls before you buy.

Is the 2025 Toyota bZ4X more reliable than the 2024 model?

Both years rate good and about the same. The 2025 has fewer complaints, 5 against 21, and fewer recalls, 2 against 3. Some of that gap comes from the 2025 having had less time on the road, so treat the two years as close.

Don’t buy a 2025 Toyota bZ4X without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How we score the 2025 Toyota bZ4X

Of the four inputs behind this score, the 2025 Toyota bZ4X does best on repair costs (80/100) and worst on complaint severity (71/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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