Last updated: 2026-03-04

55
MixedReliability score: 55 out of 100, rated Mixed
2020 Kia Telluride

2020 Kia Telluride Reliability Score & Common Problems

The 2020 Kia Telluride scores 55/100 ("Mixed"). With 6 recalls and 667 owner complaints, buyers should proceed with caution.

2020 is the first model year of the First generation (ON; 2019).

Recalls

6

Complaints

667

Complaint Rate

88.8

per 10k sold

Above avg

Est. Annual Cost

$573

Major Repair Risk

N/A

NHTSA Rating

5/5

Score Breakdown

Complaint Severity35%
37/100 (Risky)

Component-weighted complaints normalized by sales volume

Repair Costs30%
70/100 (Good)

Independent repair cost ratings

Recall Impact20%
57/100 (Mixed)

Recall count weighted by severity

Issue Diversity15%
66/100 (Good)

Breadth of reported problem categories

Caution

Mixed reliability — proceed with caution and budget for repairs.

Top Issues

EXTERIOR LIGHTING (170)VISIBILITY/WIPER (121)UNKNOWN OR OTHER (95)

6 recalls on record

Generation & Refresh (US)

Redesign Year

2020 is the first model year of the First generation (ON; 2019).

  • First-year models may have unresolved issues from the new design.
  • Redesigned for the 2020 model year.
  • Refreshed in 2023.
  • 1st generation Telluride (US).

What this means for buyers

First-year models carry more risk — early production issues are common. Consider waiting for the second year if reliability is a priority.

Compare 2020 pricing and recall counts against 2021+ before deciding.

First generation (ON; 2019)

2020selected
2021
2022
2023refresh
2024
2025
Present

Should You Buy the 2020 Kia Telluride?

The 2020 Kia Telluride scores 55/100 ("Mixed"). Buyers should proceed with caution. As a first-year redesign, early-adopter issues are common.

With 667 owner complaints and 6 recalls, the complaint volume is above average. Reported issues — particularly in exterior lighting (170) — can be costly to repair.

An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on exterior lighting (170) is essential before committing.

Compared to the 2021 Kia Telluride, which scored 8 points higher.

Pros

  • 5-star NHTSA crash rating

Cons

  • Below-average reliability score
  • Above-average recall count
  • Above-average complaint rate for SUV
  • EXTERIOR LIGHTING issues reported (170 complaints)
  • 1 fatality report in owner complaints
  • 7 fire incidents reported in owner complaints
  • Safety recall: park-outside advisory issued

Compare 2020 Kia Telluride With

Common Problem Categories

Safety

  • 6 manufacturer recalls issued

Other

  • EXTERIOR LIGHTING (170)
  • VISIBILITY/WIPER (121)
  • UNKNOWN OR OTHER (95)
  • ENGINE (74)
  • POWER TRAIN (50)
  • ELECTRICAL SYSTEM (41)
  • STRUCTURE (39)
  • SUSPENSION (26)
  • VISIBILITY (13)
  • STEERING (7)
  • SERVICE BRAKES (7)
  • VEHICLE SPEED CONTROL (5)
  • ENGINE AND ENGINE COOLING (4)
  • SEAT BELTS (3)
  • SEATS (3)
  • TRAILER HITCHES (2)
  • AIR BAGS (2)
  • CHILD SEAT (1)
  • WHEELS (1)
  • LATCHES/LOCKS/LINKAGES (1)
  • PARKING BRAKE (1)
  • FORWARD COLLISION AVOIDANCE (1)

See detailed breakdown by component ↓

Recall Overview

6

recalls on record

Park Outside

The 2020 Kia Telluride has 6 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.

NHTSA.gov →

Complaint Breakdown

88.8

per 10k sold

Segment avg: 18.2

LowAvgHigh
High

Safety Incidents

Crashes

8

Fires

7

Injuries

10

Deaths

1

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Kia Telluride Recall Details

6 recalls have been issued for the 2020 Kia Telluride. All recall repairs are performed free of charge at authorized dealerships.

24V4070002024-06-05Park Outside

SEATS

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Consequence

A fire increases the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.

24V2140002024-03-20

POWER TRAIN

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Consequence

A vehicle roll away increases the risk of a crash or injury.

Remedy

Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

24V1480002024-02-26

EXTERIOR LIGHTING

Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

Consequence

Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.

Remedy

Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.

2020 Kia Telluride NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 4/5

Rollover risk: 14.3%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Driver)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat, 3rd row)Safety Power Windows (Anti-Pinch) (Optional)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat)
View full safety data on NHTSA.gov →

Kia Telluride Repair Costs & Maintenance

Maintenance Rating

3.5Maintenance rating: 3.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$573

Repair Frequency

0.4

unscheduled repair visits per year

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

When Buying a Used 2020 Kia Telluride

Key things to inspect or verify before purchasing, based on the most common reported issues.

  • Check for excessive oil consumption by inspecting oil levels and looking for signs of oil burning
  • Inspect the paint, especially in Snow White Pearl models, for peeling or chipping
  • Test the high beam headlights to ensure they function properly
  • Verify the infotainment system for any screen discoloration or backup camera issues
  • Check for any unusual engine noises or vibrations during acceleration
  • Ensure the sunroof opens and closes smoothly without mechanical issues

Check Any 2020 Kia Telluride's History Before You Buy

Reliability scores tell you what to expect from the 2020 Telluride in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Kia Telluride with a free VIN lookup.

Powered by VINExposed.com — free vehicle history reports using public title and safety data.

2020 Kia Telluride Common Problems by Component

667 owner complaints grouped by vehicle system.

170
121
95
74
EXTERIOR LIGHTING (170)VISIBILITY/WIPER (121)UNKNOWN OR OTHER (95)ENGINE (74)POWER TRAIN (50)ELECTRICAL SYSTEM (41)STRUCTURE (39)SUSPENSION (26)Other (51)

EXTERIOR LIGHTING

170 complaintsSafety-related

Owners of the 2020 Kia Telluride frequently report issues with high beam headlights failing to operate, despite replacing bulbs, relays, and fuses. Many describe a malfunction related to the mechanical "curtain" inside the headlight assembly, leading to complete loss of high beam functionality. Complaints often arise around 60,000 to 75,000 miles, with some owners noting expensive headlight assembly replacements as the only solution. Safety concerns are highlighted by a crash involving limited vision due to faulty lighting. Additionally, multiple reports mention delays in recall repairs due to part availability, which may be relevant for potential buyers considering repair timelines.

170 complaints total1 crash

VISIBILITY/WIPER

121 complaints

Owners of the 2020 Kia Telluride frequently report issues with windshield cracking, often describing that small chips from minor impacts rapidly develop into extensive cracks. These complaints typically do not involve any significant collision, and some owners note the glass appears thin or defective. Additionally, several complaints highlight problems with the windshield wiper system, where snow accumulation under the hood obstructs the wiper linkage, leading to failure during inclement weather. Sunroof malfunctions are also mentioned, with owners experiencing breakage or dislodgment of the sunroof components. These visibility issues pose potential safety risks, particularly as they can lead to compromised driver visibility. The problems are reported across various mileage ranges, with some incidents occurring within the first few years of ownership.

121 complaints total

UNKNOWN OR OTHER

95 complaintsSafety-related

Owners of the 2020 Kia Telluride frequently report issues with the paint, particularly in Snow White Pearl vehicles, where peeling and chipping are common as early as a few years into ownership. Additionally, sunroof malfunctions are prevalent, with complaints often describing broken mechanisms that prevent closure, sometimes after minimal use. Problems with excessive oil consumption are also noted, with some owners experiencing significant oil loss without dashboard warnings. Safety concerns include reports of fires and sunroof shattering incidents while driving, with a few complaints involving injuries. These issues typically arise around or beyond 60,000 miles, which may impact warranty coverage.

95 complaints total1 crash2 fires3 injuries
ENGINE (74 complaints)

ENGINE

74 complaints

Owners report that the 2020 Kia Telluride frequently experiences excessive oil consumption, with some vehicles burning over a quart of oil every 1,000 miles. Common symptoms include a lack of oil warning lights, engine knocking, and eventual engine failure due to running dry. These issues typically emerge around 65,000 to 118,000 miles. Safety implications are noted, with reports of engine stalling and loss of power steering and braking, potentially leading to dangerous situations. Prospective buyers should be aware of these recurring engine concerns, especially in vehicles with higher mileage.

74 complaints total
POWER TRAIN (50 complaints)

POWER TRAIN

50 complaintsSafety-related

Owners of the 2020 Kia Telluride frequently report issues with excessive oil consumption and torque converter problems. Symptoms commonly described include engine misfires, check engine lights with specific codes (e.g., P0300, P0741), and transmission slipping or hesitation, often noted around 100,000 miles. Multiple complaints highlight safety implications, including a crash resulting in a fatality and incidents of engine stalling or power loss. Buyers should be aware of these recurring problems and the potential for significant repair costs, even under warranty coverage.

50 complaints total1 crash1 fire2 injuries
ELECTRICAL SYSTEM (41 complaints)

ELECTRICAL SYSTEM

41 complaintsSafety-related

Owners report several electrical issues with the 2020 Kia Telluride, with common problems including non-starting vehicles often accompanied by a "Check ESC" warning and repeated clicking sounds. Complaints frequently mention erratic infotainment systems, such as screens turning green, which impacts backup camera functionality. Multiple owners describe issues with power windows rolling down unexpectedly and power folding mirrors getting stuck. Some complaints involve significant safety implications, including fires and a crash, with a few incidents involving engine stalling and loss of power while driving. These issues often arise in vehicles with mileage under 75,000 miles, and some owners note difficulty in obtaining timely repairs.

41 complaints total1 crash3 fires
STEERING (7 complaints)

STEERING

7 complaints

Owners of the 2020 Kia Telluride frequently report issues related to steering, often accompanied by electrical system malfunctions. Multiple complaints describe scenarios where the steering becomes extremely difficult or locks up entirely, sometimes coinciding with dashboard warning lights and failures in displaying speed or turn signals. These issues tend to appear at various mileage points, with one owner noting problems starting around 60,000 miles. Safety concerns are highlighted by reports of compromised steering and braking, as well as a case involving injury due to a malfunctioning rear seat. Buyers should be aware of these potential steering and electrical issues, which can severely impact vehicle control and safety.

7 complaints total1 injury
SERVICE BRAKES (7 complaints)

SERVICE BRAKES

7 complaintsSafety-related

Owners report multiple issues with the braking system of the 2020 Kia Telluride, with a notable pattern of spongy brakes that often require pumping to function effectively. Complaints frequently mention brake pedals extending to the floorboard and unresponsive braking, sometimes accompanied by illuminated ABS warning lights. These issues appear across a range of mileages, with some occurring as early as 37,950 miles. A crash is reported due to brake failure, highlighting a significant safety concern. Additionally, several owners describe uneven brake pad wear, particularly in the rear, suggesting potential complications with the parking brake or brake sensor failures.

7 complaints total1 crash
VEHICLE SPEED CONTROL (5 complaints)

VEHICLE SPEED CONTROL

5 complaintsSafety-related

Owners report issues with the 2020 Kia Telluride's vehicle speed control, particularly involving unintended acceleration and loss of responsiveness from the accelerator. Complaints frequently mention instances where the vehicle either accelerates unexpectedly, such as while using adaptive cruise control, or becomes unresponsive, with the engine running but the accelerator failing to engage. Two incidents resulted in crashes, one of which involved an injury, and occurred at approximately 28,000 miles and with unknown mileage. These issues present notable safety concerns, including loss of control and collision risks, which potential buyers should consider.

5 complaints total2 crashes1 injury
AIR BAGS (2 complaints)

AIR BAGS

2 complaintsSafety-related

Owners of the 2020 Kia Telluride report issues with air bag functionality, particularly in scenarios involving vehicle crashes. One complaint describes a crash at approximately 60 mph where the air bags failed to deploy, resulting in an injury. The tow driver noted that the airbag sensor was not connected. Another report involves a crash where air bags were removed for repairs, but replacements were unavailable. These complaints highlight potential safety implications, especially during high-impact collisions. Buyers considering a used Telluride should be aware of these reports and may want to investigate the air bag system's condition and history.

2 complaints total1 crash1 injury

When Do 2020 Kia Telluride Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

65,000–118,000 milesEngine oil consumption
30,000–60,000 milesPaint peeling

Best & Worst Kia Telluride Years

Best Kia Telluride Years to Buy

The best Kia Telluride year is 2025 with a reliability score of 78/100, rated good. Other strong picks include 2024 (69/100) and 2023 (68/100).

Kia Telluride Years to Avoid

The worst Kia Telluride year is 2020 with a score of 55/100, primarily due to exterior lighting (170) issues.

55
MixedReliability score: 55 out of 100, rated Mixed

2020(this page)

6 recalls · 667 complaints

See full Kia Telluride years-to-avoid analysis →

Kia Telluride Reliability Score Trend

Kia Telluride reliability has improved in recent years, with newer models scoring an average of 72/100 compared to 60/100 for older years.

avg 66
20
21
22
23
24
25

Scores 0–100. Higher is better. Current year highlighted.

Kia Telluride reliability scores by year
YearScoreRating
202055/100Mixed
202163/100Good
202263/100Good
202368/100Good
202469/100Good
202578/100Good

Kia Telluride Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202578/100+9Good232
202469/100+1Good4180
202368/100+5Good5161
202263/1000Good6280
202163/100+8Good4280
2020(selected)55/100Mixed6667

Frequently Asked Questions

Is the 2020 Kia Telluride reliable?
The 2020 Kia Telluride has a "Mixed" reliability rating (55/100) and may present some ownership challenges. With 6 recalls and 667 complaints, buyers should research known issues carefully.
What are the most common problems with the 2020 Kia Telluride?
The most commonly reported problems with the 2020 Kia Telluride include: EXTERIOR LIGHTING (170 complaints), VISIBILITY/WIPER (121 complaints), UNKNOWN OR OTHER (95 complaints), ENGINE (74 complaints), POWER TRAIN (50 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2020 Kia Telluride have?
The 2020 Kia Telluride has 6 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2020 Kia Telluride expensive to maintain?
The 2020 Kia Telluride has estimated annual repair costs of $573/year. Its reliability score of 55/100 and 667 owner complaints suggest that unexpected repairs are more likely. Budgeting for maintenance reserves is advisable.

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue