Last updated: 2026-03-04

2020 Kia Telluride Reliability Score & Common Problems
The 2020 Kia Telluride scores 55/100 ("Mixed"). With 6 recalls and 667 owner complaints, buyers should proceed with caution.
2020 is the first model year of the First generation (ON; 2019).
Recalls
6
Complaints
667
Complaint Rate
88.8
per 10k sold
Above avgEst. Annual Cost
$573
Major Repair Risk
N/A
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Mixed reliability — proceed with caution and budget for repairs.
Top Issues
6 recalls on record
Generation & Refresh (US)
2020 is the first model year of the First generation (ON; 2019).
- First-year models may have unresolved issues from the new design.
- Redesigned for the 2020 model year.
- Refreshed in 2023.
- 1st generation Telluride (US).
What this means for buyers
First-year models carry more risk — early production issues are common. Consider waiting for the second year if reliability is a priority.
Compare 2020 pricing and recall counts against 2021+ before deciding.
First generation (ON; 2019)
Should You Buy the 2020 Kia Telluride?
The 2020 Kia Telluride scores 55/100 ("Mixed"). Buyers should proceed with caution. As a first-year redesign, early-adopter issues are common.
With 667 owner complaints and 6 recalls, the complaint volume is above average. Reported issues — particularly in exterior lighting (170) — can be costly to repair.
An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on exterior lighting (170) is essential before committing.
Compared to the 2021 Kia Telluride, which scored 8 points higher.
Pros
- 5-star NHTSA crash rating
Cons
- Below-average reliability score
- Above-average recall count
- Above-average complaint rate for SUV
- EXTERIOR LIGHTING issues reported (170 complaints)
- 1 fatality report in owner complaints
- 7 fire incidents reported in owner complaints
- Safety recall: park-outside advisory issued
Compare 2020 Kia Telluride With
2020 Hyundai Palisade
Score: 59/100
2020 Nissan Pathfinder
Score: 78/100
2020 Honda Pilot
Score: 60/100
2020 Toyota Highlander
Score: 71/100
2020 Volkswagen Atlas
Score: 57/100
Common Problem Categories
Safety
- 6 manufacturer recalls issued
Other
- EXTERIOR LIGHTING (170)
- VISIBILITY/WIPER (121)
- UNKNOWN OR OTHER (95)
- ENGINE (74)
- POWER TRAIN (50)
- ELECTRICAL SYSTEM (41)
- STRUCTURE (39)
- SUSPENSION (26)
- VISIBILITY (13)
- STEERING (7)
- SERVICE BRAKES (7)
- VEHICLE SPEED CONTROL (5)
- ENGINE AND ENGINE COOLING (4)
- SEAT BELTS (3)
- SEATS (3)
- TRAILER HITCHES (2)
- AIR BAGS (2)
- CHILD SEAT (1)
- WHEELS (1)
- LATCHES/LOCKS/LINKAGES (1)
- PARKING BRAKE (1)
- FORWARD COLLISION AVOIDANCE (1)
Recall Overview
6
recalls on record
The 2020 Kia Telluride has 6 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
88.8
per 10k soldSegment avg: 18.2
Safety Incidents
Crashes
8
Fires
7
Injuries
10
Deaths
1
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2020 Kia Telluride Recall Details
6 recalls have been issued for the 2020 Kia Telluride. All recall repairs are performed free of charge at authorized dealerships.
SEATS
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Consequence
A fire increases the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
POWER TRAIN
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Consequence
A vehicle roll away increases the risk of a crash or injury.
Remedy
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
EXTERIOR LIGHTING
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Consequence
Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
2020 Kia Telluride NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 14.3%
Safety Technologies
Kia Telluride Repair Costs & Maintenance
Maintenance Rating
3.5Maintenance rating: 3.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$573
Repair Frequency
0.4
unscheduled repair visits per year
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
When Buying a Used 2020 Kia Telluride
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Check for excessive oil consumption by inspecting oil levels and looking for signs of oil burning
- Inspect the paint, especially in Snow White Pearl models, for peeling or chipping
- Test the high beam headlights to ensure they function properly
- Verify the infotainment system for any screen discoloration or backup camera issues
- Check for any unusual engine noises or vibrations during acceleration
- Ensure the sunroof opens and closes smoothly without mechanical issues
Check Any 2020 Kia Telluride's History Before You Buy
Reliability scores tell you what to expect from the 2020 Telluride in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Kia Telluride with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2020 Kia Telluride Common Problems by Component
667 owner complaints grouped by vehicle system.
EXTERIOR LIGHTING
170 complaintsSafety-relatedOwners of the 2020 Kia Telluride frequently report issues with high beam headlights failing to operate, despite replacing bulbs, relays, and fuses. Many describe a malfunction related to the mechanical "curtain" inside the headlight assembly, leading to complete loss of high beam functionality. Complaints often arise around 60,000 to 75,000 miles, with some owners noting expensive headlight assembly replacements as the only solution. Safety concerns are highlighted by a crash involving limited vision due to faulty lighting. Additionally, multiple reports mention delays in recall repairs due to part availability, which may be relevant for potential buyers considering repair timelines.
VISIBILITY/WIPER
121 complaintsOwners of the 2020 Kia Telluride frequently report issues with windshield cracking, often describing that small chips from minor impacts rapidly develop into extensive cracks. These complaints typically do not involve any significant collision, and some owners note the glass appears thin or defective. Additionally, several complaints highlight problems with the windshield wiper system, where snow accumulation under the hood obstructs the wiper linkage, leading to failure during inclement weather. Sunroof malfunctions are also mentioned, with owners experiencing breakage or dislodgment of the sunroof components. These visibility issues pose potential safety risks, particularly as they can lead to compromised driver visibility. The problems are reported across various mileage ranges, with some incidents occurring within the first few years of ownership.
UNKNOWN OR OTHER
95 complaintsSafety-relatedOwners of the 2020 Kia Telluride frequently report issues with the paint, particularly in Snow White Pearl vehicles, where peeling and chipping are common as early as a few years into ownership. Additionally, sunroof malfunctions are prevalent, with complaints often describing broken mechanisms that prevent closure, sometimes after minimal use. Problems with excessive oil consumption are also noted, with some owners experiencing significant oil loss without dashboard warnings. Safety concerns include reports of fires and sunroof shattering incidents while driving, with a few complaints involving injuries. These issues typically arise around or beyond 60,000 miles, which may impact warranty coverage.
ENGINE (74 complaints)
ENGINE
74 complaintsOwners report that the 2020 Kia Telluride frequently experiences excessive oil consumption, with some vehicles burning over a quart of oil every 1,000 miles. Common symptoms include a lack of oil warning lights, engine knocking, and eventual engine failure due to running dry. These issues typically emerge around 65,000 to 118,000 miles. Safety implications are noted, with reports of engine stalling and loss of power steering and braking, potentially leading to dangerous situations. Prospective buyers should be aware of these recurring engine concerns, especially in vehicles with higher mileage.
POWER TRAIN (50 complaints)
POWER TRAIN
50 complaintsSafety-relatedOwners of the 2020 Kia Telluride frequently report issues with excessive oil consumption and torque converter problems. Symptoms commonly described include engine misfires, check engine lights with specific codes (e.g., P0300, P0741), and transmission slipping or hesitation, often noted around 100,000 miles. Multiple complaints highlight safety implications, including a crash resulting in a fatality and incidents of engine stalling or power loss. Buyers should be aware of these recurring problems and the potential for significant repair costs, even under warranty coverage.
ELECTRICAL SYSTEM (41 complaints)
ELECTRICAL SYSTEM
41 complaintsSafety-relatedOwners report several electrical issues with the 2020 Kia Telluride, with common problems including non-starting vehicles often accompanied by a "Check ESC" warning and repeated clicking sounds. Complaints frequently mention erratic infotainment systems, such as screens turning green, which impacts backup camera functionality. Multiple owners describe issues with power windows rolling down unexpectedly and power folding mirrors getting stuck. Some complaints involve significant safety implications, including fires and a crash, with a few incidents involving engine stalling and loss of power while driving. These issues often arise in vehicles with mileage under 75,000 miles, and some owners note difficulty in obtaining timely repairs.
STEERING (7 complaints)
STEERING
7 complaintsOwners of the 2020 Kia Telluride frequently report issues related to steering, often accompanied by electrical system malfunctions. Multiple complaints describe scenarios where the steering becomes extremely difficult or locks up entirely, sometimes coinciding with dashboard warning lights and failures in displaying speed or turn signals. These issues tend to appear at various mileage points, with one owner noting problems starting around 60,000 miles. Safety concerns are highlighted by reports of compromised steering and braking, as well as a case involving injury due to a malfunctioning rear seat. Buyers should be aware of these potential steering and electrical issues, which can severely impact vehicle control and safety.
SERVICE BRAKES (7 complaints)
SERVICE BRAKES
7 complaintsSafety-relatedOwners report multiple issues with the braking system of the 2020 Kia Telluride, with a notable pattern of spongy brakes that often require pumping to function effectively. Complaints frequently mention brake pedals extending to the floorboard and unresponsive braking, sometimes accompanied by illuminated ABS warning lights. These issues appear across a range of mileages, with some occurring as early as 37,950 miles. A crash is reported due to brake failure, highlighting a significant safety concern. Additionally, several owners describe uneven brake pad wear, particularly in the rear, suggesting potential complications with the parking brake or brake sensor failures.
VEHICLE SPEED CONTROL (5 complaints)
VEHICLE SPEED CONTROL
5 complaintsSafety-relatedOwners report issues with the 2020 Kia Telluride's vehicle speed control, particularly involving unintended acceleration and loss of responsiveness from the accelerator. Complaints frequently mention instances where the vehicle either accelerates unexpectedly, such as while using adaptive cruise control, or becomes unresponsive, with the engine running but the accelerator failing to engage. Two incidents resulted in crashes, one of which involved an injury, and occurred at approximately 28,000 miles and with unknown mileage. These issues present notable safety concerns, including loss of control and collision risks, which potential buyers should consider.
AIR BAGS (2 complaints)
AIR BAGS
2 complaintsSafety-relatedOwners of the 2020 Kia Telluride report issues with air bag functionality, particularly in scenarios involving vehicle crashes. One complaint describes a crash at approximately 60 mph where the air bags failed to deploy, resulting in an injury. The tow driver noted that the airbag sensor was not connected. Another report involves a crash where air bags were removed for repairs, but replacements were unavailable. These complaints highlight potential safety implications, especially during high-impact collisions. Buyers considering a used Telluride should be aware of these reports and may want to investigate the air bag system's condition and history.
When Do 2020 Kia Telluride Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Kia Telluride Years
Best Kia Telluride Years to Buy
The best Kia Telluride year is 2025 with a reliability score of 78/100, rated good. Other strong picks include 2024 (69/100) and 2023 (68/100).
Kia Telluride Years to Avoid
The worst Kia Telluride year is 2020 with a score of 55/100, primarily due to exterior lighting (170) issues.
2020(this page)
6 recalls · 667 complaints
Kia Telluride Reliability Score Trend
Kia Telluride reliability has improved in recent years, with newer models scoring an average of 72/100 compared to 60/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2020 | 55/100 | Mixed |
| 2021 | 63/100 | Good |
| 2022 | 63/100 | Good |
| 2023 | 68/100 | Good |
| 2024 | 69/100 | Good |
| 2025 | 78/100 | Good |
Kia Telluride Reliability Compared to Other Years
Frequently Asked Questions
Is the 2020 Kia Telluride reliable?
What are the most common problems with the 2020 Kia Telluride?
How many recalls does the 2020 Kia Telluride have?
Is the 2020 Kia Telluride expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
Browse More Kia Models
Browse More 2020 Vehicles
2020 Mazda CX-5
Score: 86/100
2020 Lexus RX
Score: 86/100
2020 Lexus UX
Score: 84/100
2020 Lexus IS
Score: 83/100
2020 Toyota 4RUNNER
Score: 82/100
2020 Lexus NX
Score: 82/100
2020 Lexus GX
Score: 81/100
2020 Chevrolet Trax
Score: 81/100
See incorrect data? Report an issue