Last updated: 2026-10-10
Hyundai Ioniq 5 vs Mazda CX-5: Reliability Compared

Hyundai Ioniq 5

Mazda CX-5
Reliability favors the Mazda CX-5 over the Hyundai Ioniq 5 by a wide margin. The Ioniq 5's ICCU failures can strand the car. Owners also file far more complaints per car sold on the Hyundai, and it has more recalls.
How Do the Hyundai Ioniq 5 and Mazda CX-5 Generations Compare?
Verdict
The Mazda CX-5 is more reliable than the Hyundai Ioniq 5, scoring 83/100 vs 54/100.
The more reliable choice is the Mazda CX-5, and the gap is large. Its complaint rate is a fraction of the Ioniq 5's, and it has fewer recalls despite more model years on the road. The deciding flaw is the Ioniq 5's ICCU, which fails around 22,000 to 25,000 miles, can leave the car stranded, and sometimes fails again after recall work. The CX-5 has a serious problem of its own, cracked cylinder heads, but it is one engine failure rather than a fault spread across the car.
Key Differences
- 1Mazda CX-5 has 57.8 fewer complaints per 10k sold
- 2Mazda CX-5 scores 29 points higher in reliability
- 3Mazda CX-5 has 7 fewer total recalls
Category Scoreboard
Hyundai Ioniq 5 vs Mazda CX-5: Which Is More Reliable?
| Metric | Hyundai Ioniq 5 | Mazda CX-5 |
|---|---|---|
| Reliability Score | 54/100 | 83/100 |
| Years Tracked | 5 | 9 |
| Total Recalls | 18 | 11 |
| Complaints per 10k Sold | 63.4 | 5.6 |
| Year Wins | 0 | 5 |
What Are the Common Problems With the Hyundai Ioniq 5 and Mazda CX-5?
One failed part drives most Ioniq 5 complaints. A loud pop and a "check electrical system" warning come first, then a power-limited crawl and a dead car, traced to the ICCU. Back-ordered parts drag repairs out. The CX-5 has two separate patterns: cracked cylinder heads that leak oil onto the hot exhaust, and a touchscreen that registers phantom inputs. Only the CX-5 has crash-linked service brake complaints, tied to its smart brake and radar system. Only the Ioniq 5 has crash-linked speed control complaints, including sudden acceleration while pulling into parking spaces.
| Component | Hyundai Ioniq 5 | Mazda CX-5 |
|---|---|---|
| ELECTRICAL SYSTEM | 36.8High | 0.7Very Low |
| POWER TRAIN | 12.1Above Avg | 0.6Very Low |
| UNKNOWN OR OTHER | 2.9Low | 0.7Very Low |
| ENGINE | 0.3Very Low | 1.5Low |
| FUEL/PROPULSION SYSTEM | 1.5Low | —None |
| FORWARD COLLISION AVOIDANCE | 1.4Low | 0.1Very Low |
| VEHICLE SPEED CONTROL | 1.3Low | 0.2Very Low |
| SERVICE BRAKES | 1.2Low | 0.3Very Low |
| EXTERIOR LIGHTING | 0.9Very Low | 0.1Very Low |
| STEERING | 0.7Very Low | 0.1Very Low |
| LANE DEPARTURE | 0.7Very Low | —None |
| TIRES | 0.4Very Low | —None |
| VISIBILITY/WIPER | 0.3Very Low | 0.1Very Low |
| STRUCTURE | —None | 0.2Very Low |
| AIR BAGS | —None | 0.2Very Low |
| PARKING BRAKE | 0.1Very Low | —None |
| FUEL SYSTEM | —None | 0.1Very Low |
| SUSPENSION | —None | —None |
| SEATS | —None | —None |
| VISIBILITY | —None | —None |
Complaints per 10,000 units sold, aggregated across all tracked model years from NHTSA owner reports.
How Does Hyundai Ioniq 5 vs Mazda CX-5 Reliability Compare by Year?
| Year | Hyundai Ioniq 5 | Mazda CX-5 | Edge |
|---|---|---|---|
| 2026 | 63/1002R / 3C | 94/1000R / 0C | Mazda CX-5 |
| 2025 | 53/1008R / 158C | 82/1003R / 25C | Mazda CX-5 |
| 2024 | 58/1002R / 134C | 84/1001R / 53C | Mazda CX-5 |
| 2023 | 50/1003R / 311C | 81/1002R / 96C | Mazda CX-5 |
| 2022 | 46/1003R / 349C | 87/1000R / 50C | Mazda CX-5 |
Best years to cross-shop: The 2024 Hyundai Ioniq 5 scored 58/100 and the 2022 Mazda CX-5 scored 87/100 — the strongest shared model years that have been on the road for at least two years, where available.
Who Should Buy the Hyundai Ioniq 5 vs the Mazda CX-5?
Hyundai Ioniq 5 vs Mazda CX-5: Common Questions
- Is the Mazda CX-5 more reliable than the Hyundai Ioniq 5?
- Yes, by a large gap. The CX-5 has about 5.6 owner complaints per 10,000 sold, against 63.4 for the Ioniq 5. Its main risk is cracked cylinder heads, while the Ioniq 5's is ICCU failure that cuts drive power and often strands the car.
- Which has more recalls, the CX-5 or the Ioniq 5?
- The Ioniq 5 does. Federal recall records show 18 recalls across 5 model years for the Ioniq 5, versus 11 across 9 model years for the CX-5. The Ioniq 5 packs more recalls into fewer years on the road.
- What is the biggest problem with the Hyundai Ioniq 5?
- The ICCU. Owners report a pop, a "check electrical system" warning, then a power-limited mode that tops out at low speed before the car stops. Failures appear around 22,000 to 25,000 miles, can recur after recall work, and repairs stretch because parts are back ordered.
- What goes wrong with the Mazda CX-5 engine?
- Cylinder heads can crack and leak oil onto the hot exhaust side. Owners notice a burning smell, white smoke, or oil on the ground, and often get no warning light until oil runs low. Reports cluster between about 30,000 and 80,000 miles, with quotes reaching $8,000.
- Which CX-5 and Ioniq 5 model years should I avoid?
- Avoid the 2018 and 2019 CX-5, which are its weakest years. For the Ioniq 5, avoid 2022 and 2023. The 2026 model year looks strong for both, but it has had little time to collect complaints, so do not treat it as proven.
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Decided between Hyundai Ioniq 5 and Mazda CX-5? Run a VIN check before you buy — uncover hidden accidents, title issues, and open recalls.
How we score the Hyundai Ioniq 5 and Mazda CX-5
Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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