Last updated: 2026-03-04

50
MixedReliability score: 50 out of 100, rated Mixed
2023 Hyundai Ioniq 5

2023 Hyundai Ioniq 5 Reliability Score & Common Problems

The 2023 Hyundai Ioniq 5 scores 50/100 ("Mixed"). With 3 recalls and 311 owner complaints, buyers should proceed with caution.

2023 is year 2 of the First generation (NE).

Recalls

3

Complaints

311

Complaint Rate

91.7

per 10k sold

Above avg

Est. Annual Cost

N/A

Major Repair Risk

N/A

NHTSA Rating

5/5

Score Breakdown

Complaint Severity35%
34/100 (Risky)

Component-weighted complaints normalized by sales volume

Repair Costs30%
40/100 (Mixed)

Independent repair cost ratings

Recall Impact20%
75/100 (Good)

Recall count weighted by severity

Issue Diversity15%
72/100 (Good)

Breadth of reported problem categories

Caution

Mixed reliability — proceed with caution and budget for repairs.

Top Issues

ELECTRICAL SYSTEM (176)POWER TRAIN (57)UNKNOWN OR OTHER (19)

3 recalls on record

Generation & Refresh (US)

Post-Redesign (Year 2)

2023 is year 2 of the First generation (NE).

  • Redesigned for the 2022 model year.
  • A refresh arrives in 2024.
  • 1st generation Ioniq 5 (US).

What this means for buyers

Year 2 is typically a safer pick than the first model year — early issues are more likely to be identified, but the platform is still new.

If you're comparing prices, check 2022 (redesign year) vs 2023+ pricing and recalls.

First generation (NE)

2022redesign
2023selected
2024refresh

Should You Buy the 2023 Hyundai Ioniq 5?

The 2023 Hyundai Ioniq 5 scores 50/100 ("Mixed"). Buyers should proceed with caution. 2023 is year 2 of the First generation (NE).

With 311 owner complaints and 3 recalls, the complaint volume is above average. Reported issues — particularly in electrical system and electrical system (176) — can be costly to repair.

An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on electrical system and electrical system (176) is essential before committing.

Compared to the 2024 Hyundai Ioniq 5, which scored 8 points higher. See also the 2022 Hyundai Ioniq 5 for an earlier comparison.

Pros

  • 5-star NHTSA crash rating
  • Not a first-year model

Cons

  • Below-average reliability score
  • Moderate recall count
  • Above-average complaint rate for SUV
  • ELECTRICAL SYSTEM complaints dominate (57%)
  • 1 fire incident reported in owner complaints

Compare 2023 Hyundai Ioniq 5 With

Common Problem Categories

Safety

  • 3 manufacturer recalls issued

Other

  • ELECTRICAL SYSTEM (176)
  • POWER TRAIN (57)
  • UNKNOWN OR OTHER (19)
  • VEHICLE SPEED CONTROL (8)
  • SERVICE BRAKES (7)
  • FORWARD COLLISION AVOIDANCE (6)
  • FUEL/PROPULSION SYSTEM (6)
  • TIRES (6)
  • EXTERIOR LIGHTING (5)
  • LANE DEPARTURE (4)
  • STEERING (4)
  • SUSPENSION (3)
  • VISIBILITY/WIPER (3)
  • BACK OVER PREVENTION (1)
  • STRUCTURE (1)
  • SEATS (1)
  • AIR BAGS (1)
  • ENGINE (1)
  • HYBRID PROPULSION SYSTEM (1)
  • VISIBILITY (1)

See detailed breakdown by component ↓

Recall Overview

3

recalls on record

The 2023 Hyundai Ioniq 5 has 3 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

91.7

per 10k sold

Segment avg: 12.7

LowAvgHigh
High

Safety Incidents

Crashes

8

Fires

1

Injuries

2

Deaths

0

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2023 Hyundai Ioniq 5 Recall Details

3 recalls have been issued for the 2023 Hyundai Ioniq 5. All recall repairs are performed free of charge at authorized dealerships.

24V8680002024-11-18

ELECTRICAL SYSTEM

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

24V2040002024-03-15

ELECTRICAL SYSTEM

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

24V0650002024-02-01

POWER TRAIN

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

2023 Hyundai Ioniq 5 NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 4/5

Rollover risk: 8.3%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger)Seat Belt Load Limiters (Driver, Front Passenger)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, 2nd row)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (None)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (2nd row)Safety Power Windows (Anti-Pinch) (Standard/Optional)Safety Power Windows (Anti-Pinch) locations (Driver/Front Passenger, Roof)
View full safety data on NHTSA.gov →

Hyundai Ioniq 5 Repair Costs & Maintenance

Maintenance Rating

2Maintenance rating: 2 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

2023 Hyundai Ioniq 5 Example Repair Prices

National average price ranges for common repairs. These are not model-year-specific failure predictions.

Common repair costs and price estimates
RepairEstimated Cost
Tire Pressure Monitor Lamp Diagnosis$98 – $143
General Diagnosis$122 – $179
Noise Diagnosis$122 – $179
Vibration Diagnosis$122 – $179
No Start Diagnosis$122 – $179
Pre-Purchase Car Inspection$183 – $269
Engine Oil Light Diagnosis$122 – $179
Check Engine Light Diagnosis & Testing$122 – $179
AC Diagnosis$122 – $179
Air Conditioning System Leak Inspection$122 – $179

Estimates based on national average repair costs. Actual costs may vary by location and shop.

When Buying a Used 2023 Hyundai Ioniq 5

Key things to inspect or verify before purchasing, based on the most common reported issues.

  • Inspect ICCU for signs of failure or recent replacement
  • Check for active recalls related to ICCU and ensure completion
  • Test drive at highway speeds to check for tire vibrations
  • Verify 12V battery health and charging capability
  • Test infotainment and navigation systems for errors or malfunctions
  • Inspect forward collision and lane departure systems for proper function

Check Any 2023 Hyundai Ioniq 5's History Before You Buy

Reliability scores tell you what to expect from the 2023 Ioniq 5 in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Hyundai Ioniq 5 with a free VIN lookup.

Powered by VINExposed.com — free vehicle history reports using public title and safety data.

2023 Hyundai Ioniq 5 Common Problems by Component

311 owner complaints grouped by vehicle system.

176
57
ELECTRICAL SYSTEM (176)POWER TRAIN (57)UNKNOWN OR OTHER (19)VEHICLE SPEED CONTROL (8)SERVICE BRAKES (7)FORWARD COLLISION AVOIDANCE (6)FUEL/PROPULSION SYSTEM (6)TIRES (6)Other (26)

ELECTRICAL SYSTEM

176 complaintsSafety-related

Owners report frequent failures of the Integrated Charging Control Unit (ICCU) in the 2023 Hyundai Ioniq-5, with symptoms including "turtle mode" activation, inability to charge, and complete vehicle inoperability. Complaints often describe warning messages to "check electrical system" and subsequent limping to a safe location, with some noting loud popping sounds associated with the issue. These failures typically occur within the first two years of ownership, and parts are frequently on backorder, leading to extended wait times for repairs. Safety implications are significant, as one report involves a crash, and another mentions a fire, with several owners describing being stranded in potentially dangerous situations. Buyers should be aware of the recurring ICCU failures and the potential for extended downtime due to part availability.

176 complaints total1 crash1 fire

POWER TRAIN

57 complaintsSafety-related

Owners report that the 2023 Hyundai Ioniq-5 frequently experiences failures related to the Integrated Charging Control Unit (ICCU), leading to sudden loss of propulsion power. Complaints commonly describe symptoms such as "Check Electrical System" warnings, the vehicle entering "limp mode," and complete immobility, often requiring towing. These issues are noted to occur without prior warning and have been associated with backordered parts, leaving vehicles inoperable for extended periods. Safety implications are significant, as some reports detail loss of power at highway speeds, creating a risk of crashes and stranding in traffic. Buyers should be aware that multiple owners have experienced repeated ICCU failures, sometimes even after recall repairs, indicating a potential ongoing reliability concern.

57 complaints total1 crash

UNKNOWN OR OTHER

19 complaints

Owners of the 2023 Hyundai Ioniq 5 frequently report issues with the ICCU unit, leading to the car becoming completely inoperative. Symptoms include the vehicle failing to start, sudden power loss while driving, and the inability to shift gears. These incidents often occur even after recall repairs, with some owners indicating the car was rendered unusable for extended periods. Additionally, complaints highlight problems with the charging system, such as the charger not recognizing the vehicle or charging interruptions, and navigation system malfunctions that mislead drivers or trigger unexpected braking. Safety implications are noted, particularly in scenarios where power loss occurs on highways or when unexpected braking could lead to rear-end collisions. These issues are reported at varying mileages, and some owners express concern over the vehicle's reliability and safety during regular use.

19 complaints total
VEHICLE SPEED CONTROL (8 complaints)

VEHICLE SPEED CONTROL

8 complaintsSafety-related

Owners of the 2023 Hyundai Ioniq 5 frequently report issues related to the vehicle speed control, with several complaints highlighting unintended acceleration and deceleration. Symptoms include sudden and rapid acceleration when parking, as described in two crash incidents, and unexpected speed fluctuations on the highway where the car loses power and then jerks forward. These issues often occur after approximately 50 miles of highway driving or during specific maneuvers like parking. Safety implications are significant, with reports of crashes and loss of control, particularly when unintended acceleration occurs in parking situations. Potential buyers should be aware of these patterns, especially concerning the Auto Hold function, regenerative braking, and driver-assistance systems that may contribute to these experiences.

8 complaints total2 crashes
SERVICE BRAKES (7 complaints)

SERVICE BRAKES

7 complaintsSafety-related

Owners report that the 2023 Hyundai Ioniq-5 frequently experiences issues with brake lights not activating during regenerative braking, particularly in I-Pedal and Level 3 modes. Complaints commonly describe scenarios where deceleration occurs without brake lights illuminating, potentially leading to near-collisions as other drivers are unaware the vehicle is slowing down. Two complaints involve crashes where the I-Pedal mode did not stop the car as expected, and the brake pedal failed to engage effectively, resulting in a collision with an electrical pole. The incidents highlight safety implications, especially when regenerative braking is used without clear indication to following drivers. These reports primarily emerge from vehicles equipped with the I-Pedal feature, which was installed via a software update in August 2023.

7 complaints total2 crashes
FORWARD COLLISION AVOIDANCE (6 complaints)

FORWARD COLLISION AVOIDANCE

6 complaints

Owners report several issues with the 2023 Hyundai Ioniq 5's forward collision avoidance and cruise control systems. Commonly noted problems include the cruise control not disengaging properly when the brake is applied, leading to unintended acceleration, and the system misreading speed limits, resulting in incorrect speed settings. Multiple owners describe sensor errors and misalignment, causing the cruise control to malfunction or become unusable. Complaints frequently mention failures of the automatic emergency braking system to activate in potential collision scenarios. These issues are reported at various mileages, with some occurring as early as 15,000 miles. Safety implications include sudden deceleration in traffic, unintended acceleration, and potential collision risks, which may concern prospective buyers.

6 complaints total
FUEL/PROPULSION SYSTEM (6 complaints)

FUEL/PROPULSION SYSTEM

6 complaints

Owners report that the 2023 Hyundai Ioniq-5 experiences issues related to the Integrated Charging Control Unit (ICCU), with multiple complaints highlighting the vehicle suddenly entering "limp mode," limiting speed to 25 mph. This issue often follows a warning to check the power system and is sometimes associated with a discharged 12-volt battery. Several owners describe ICCU failures occurring even after recall repairs, with some vehicles remaining unrepaired for extended periods due to part unavailability. Additionally, there are reports of the charging port overheating, leading to thermal throttling, and these problems persist despite software updates. Safety implications include limited vehicle speed, which owners find unsafe, particularly when the vehicle becomes unusable during operation.

6 complaints total
TIRES (6 complaints)

TIRES

6 complaints

Owners of the 2023 Hyundai Ioniq-5 frequently report issues with the sound-deadening foam inside the tires, specifically Michelin 235/55/R19 models. Complaints commonly describe the foam detaching and clumping inside the tire, leading to severe vibrations and steering wheel shaking, particularly at speeds over 45 mph. These issues typically emerge between 6,400 and 16,000 miles. Multiple owners note the inability to drive safely at highway speeds due to the imbalance, which poses a potential safety risk. Despite numerous service visits, owners often find solutions only through tire replacement or foam removal, as there appears to be limited guidance from manufacturers or dealerships.

6 complaints total
EXTERIOR LIGHTING (5 complaints)

EXTERIOR LIGHTING

5 complaints

Owners report that the 2023 Hyundai Ioniq 5 exhibits issues with brake light activation during regenerative braking, particularly in one pedal driving or "iPedal" mode. Complaints frequently mention that the brake lights do not illuminate unless the accelerator pedal is fully released, even when the vehicle is decelerating rapidly. This behavior is common across various regenerative braking levels and can lead to situations where following drivers are not alerted to the vehicle's slowing, posing a potential safety risk. Multiple owners describe altering their driving habits due to this issue, although no specific mileage range is associated with the complaints. This information may be important for potential buyers to consider, especially if they plan to utilize the vehicle's regenerative braking features extensively.

5 complaints total
STEERING (4 complaints)

STEERING

4 complaints

Owners of the 2023 Hyundai Ioniq-5 report issues primarily related to steering and control, with symptoms including uncontrollable shaking and vibrations at speeds over 40 mph, and steering wheel vibrations increasing with speed, particularly above 55 mph. These issues are noted at varying mileages, with one report at 10,800 miles. Complaints also describe electrical system warnings and auxiliary battery charging problems, which can result in the vehicle being undrivable and requiring towing. Safety implications include potential loss of control due to severe shaking and vibrations, as well as the risk of power and control loss at highway speeds. Used car buyers should be aware of these reported issues, especially considering the potential for unexpected downtime and repair delays.

4 complaints total

When Do 2023 Hyundai Ioniq 5 Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

10,000–25,000 milesICCU failures
6,400–16,000 milesTire foam detachment

Best & Worst Hyundai Ioniq 5 Years

Best Hyundai Ioniq 5 Years to Buy

The best Hyundai Ioniq 5 year is 2024 with a reliability score of 58/100, rated mixed. Other strong picks include 2025 (53/100) and 2023 (50/100).

Hyundai Ioniq 5 Years to Avoid

The worst Hyundai Ioniq 5 year is 2022 with a score of 46/100, primarily due to electrical system (208) issues.

See full Hyundai Ioniq 5 years-to-avoid analysis →

Hyundai Ioniq 5 Reliability Score Trend

Hyundai Ioniq 5 reliability has improved in recent years, with newer models scoring an average of 56/100 compared to 48/100 for older years.

avg 52
22
23
24
25

Scores 0–100. Higher is better. Current year highlighted.

Hyundai Ioniq 5 reliability scores by year
YearScoreRating
202246/100Mixed
202350/100Mixed
202458/100Mixed
202553/100Mixed

Hyundai Ioniq 5 Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202654/100 (predicted)Predicted23
202553/100-5Mixed8158
202458/100+8Mixed2134
2023(selected)50/100+4Mixed3311
202246/100Mixed3349

Frequently Asked Questions

Is the 2023 Hyundai Ioniq 5 reliable?
The 2023 Hyundai Ioniq 5 has a "Mixed" reliability rating (50/100) and may present some ownership challenges. With 3 recalls and 311 complaints, buyers should research known issues carefully.
What are the most common problems with the 2023 Hyundai Ioniq 5?
The most commonly reported problems with the 2023 Hyundai Ioniq 5 include: ELECTRICAL SYSTEM (176 complaints), POWER TRAIN (57 complaints), UNKNOWN OR OTHER (19 complaints), VEHICLE SPEED CONTROL (8 complaints), SERVICE BRAKES (7 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2023 Hyundai Ioniq 5 have?
The 2023 Hyundai Ioniq 5 has 3 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2023 Hyundai Ioniq 5 expensive to maintain?
The 2023 Hyundai Ioniq 5 may have above-average maintenance costs. Its reliability score of 50/100 and 311 owner complaints suggest that unexpected repairs are more likely.

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue