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Last updated: 2026-05-15
Chrysler vs Mazda: Reliability Compared

Chrysler
3 models tracked

Mazda
6 models tracked
Comparing Chrysler and Mazda on reliability? This page compares their scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs across every model we track.
Mazda currently leads with an average score of 73/100 compared to 69/100. Scroll down for the full breakdown.
Is Chrysler More Reliable Than Mazda?
| Metric | Chrysler | Mazda |
|---|---|---|
| Avg Reliability Score | 69/100 | 73/100 |
| Models Tracked | 3 | 6 |
| Avg Recalls per Model | 33 | 16 |
| Avg Complaints per Model | 888 | 519 |
| Avg Annual Repair Cost | $642/yr | $487/yr |
Chrysler vs Mazda: The Verdict
Between these two, Mazda comes out ahead on reliability, though specific model choice matters more than the overall gap. Aggregating recall data, owner complaints, and repair costs across every model we track, Chrysler averages 69/100 (3 models) and Mazda averages 73/100 (6 models).
On the cost front, Mazda is cheaper to maintain at $487/year versus $642/year. Over 5 years, that's roughly $775 in savings. Worth noting: repair costs vary heavily by model within each make, so this is an average — check individual model pages for specifics.
Where Chrysler and Mazda Differ Most
Our reliability score is built from four weighted components. Here's how each make performs in each area:
| Component | Weight | Chrysler | Mazda |
|---|---|---|---|
| Complaint Severity Owner complaints weighted by component severity | 35% | 59/100Mixed | 67/100Good |
| Repair Costs Annual maintenance and repair expenses | 30% | 70/100Good | 71/100Good |
| Recall Impact Safety recalls weighted by severity (park-it, park-outside) | 20% | 70/100Good | 80/100Excellent |
| Issue Diversity How many different systems have reported problems | 15% | 81/100Excellent | 81/100Excellent |
Where they diverge most: recall impact. Mazda has a 10-point edge in that component, which accounts for much of the reliability gap.
Chrysler vs Mazda: Strengths and Weaknesses
Chrysler
Strengths
- Above-average reliability (69/100 average)
- Focused issue profile — problems concentrated in fewer areas
- Reasonable maintenance costs ($642/year avg)
- Reliability trending upward in recent model years
- 3 of 3 models rated Good or Excellent
- Below-average repair frequency
Weaknesses
- 32 fire-related complaints across lineup
- Above-average repair severity when issues occur
Mazda
Strengths
- Strong overall reliability (73/100 average)
- Minimal recall impact — fewer safety-critical recalls
- Focused issue profile — problems concentrated in fewer areas
- Very affordable maintenance ($487/year avg)
- 5 of 6 models rated Good or Excellent
- Below-average repair frequency
Weaknesses
- Above-average repair severity when issues occur
How Reliable Are Chrysler and Mazda Lineups?
Distribution of model reliability ratings across each make's lineup:
Chrysler
Mazda
Which Make Is Cheaper to Maintain: Chrysler or Mazda?
Based on independent repair cost data, Mazda is cheaper to maintain at an average of $487/year compared to $642/year for Chrysler. That's a difference of $155/year, which adds up significantly over the life of the vehicle.
Chrysler Repair Cost Range
$631 – $647/yr
Average: $642/yr
Mazda Repair Cost Range
$433 – $581/yr
Average: $487/yr
Chrysler vs Mazda Reliability by Vehicle Type
How the two makes compare within each vehicle category they both compete in:
| Category | Chrysler | Mazda | Winner |
|---|---|---|---|
| Sedans(1 vs 2 models) | 72/100 | 77/100 | Mazda |
Mazda wins 1 out of 1 shared categories.
Common Problems: Chrysler vs Mazda
Top complaint categories from NHTSA owner reports, showing what drivers report most frequently for each make:
| Component | Chrysler | Mazda |
|---|---|---|
| ELECTRICAL SYSTEM | 28%648 | 16%414 |
| ENGINE | 14%316 | 26%665 |
| POWER TRAIN | 26%597 | 11%287 |
| UNKNOWN OR OTHER | 7%154 | 12%322 |
| STEERING | 10%226 | 6%148 |
| SERVICE BRAKES | 3%78 | 6%168 |
| AIR BAGS | 4%96 | 4%101 |
| FORWARD COLLISION AVOIDANCE | 0%5 | 4%114 |
| HYBRID PROPULSION SYSTEM | 2%57 | — |
Percentage of total complaints. Raw complaint count shown below. Based on NHTSA owner reports across all tracked model years.
Chrysler vs Mazda Complaint Severity: Crashes, Fires, and Injuries
Across all tracked models, Chrysler owners reported 78 crash-related, 32 fire-related, and 55 injury-related complaints to NHTSA. Mazda owners reported 189 crash-related, 14 fire-related, and 116 injury-related complaints. Chrysler has fewer severe incident reports overall. These counts reflect owner-reported incidents and don't establish causation — but they're a useful signal for comparing safety profiles.
Chrysler
78
Crash reports
32
Fire reports
55
Injury reports
Mazda
189
Crash reports
14
Fire reports
116
Injury reports
Every Chrysler and Mazda Model Ranked
All tracked models ranked by average reliability score. Click any model for detailed year-by-year data.
Chrysler Models
Chrysler vs Mazda Reliability Trend by Year
Average reliability score for each model year, showing how quality has trended over time:
Chrysler's reliability is improving — recent model years average 73/100, up from earlier years. Mazda's reliability has been stable.
| Model Year | Chrysler | Mazda | Edge |
|---|---|---|---|
| 2025 | 73/100(2) | 72/100(6) | Chrysler |
| 2024 | 73/100(2) | 69/100(6) | Chrysler |
| 2023 | 69/100(3) | 74/100(5) | Mazda |
| 2022 | 68/100(3) | 79/100(4) | Mazda |
| 2021 | 68/100(3) | 73/100(4) | Mazda |
| 2020 | 72/100(3) | 75/100(3) | Mazda |
| 2019 | 66/100(2) | 75/100(3) | Mazda |
| 2018 | 59/100(2) | 74/100(3) | Mazda |
Number in parentheses = models tracked for that year. Scores are averages across all tracked models.
The Bottom Line: Chrysler or Mazda?
Mazda comes out ahead on the numbers, though both makes can serve you well if you pick the right model.
If you want the single most reliable option: the Mazda CX-5 leads both lineups with a score of 81/100.
Budget-conscious buyers should note that Mazda costs less to maintain — $487/year vs $642/year. Over a typical 5-year ownership period, that adds up to roughly $775 in savings.
All scores are based on NHTSA recall and complaint data combined with independent repair cost databases. Check individual model pages for year-specific reliability data before making a final decision.
Chrysler vs Mazda: Common Questions
Is Chrysler more reliable than Mazda?
Which is cheaper to maintain, Chrysler or Mazda?
Which make has more recalls, Chrysler or Mazda?
What are the most reliable models from Chrysler and Mazda?
What are the least reliable models from Chrysler and Mazda?
What are the most common problems with Chrysler and Mazda vehicles?
Which make has more reliable models overall, Chrysler or Mazda?
How many Chrysler and Mazda models does Auto Reliability Index track?
Which make has fewer owner complaints, Chrysler or Mazda?
Are Chrysler and Mazda getting more or less reliable?
Which is better for a first-time car buyer, Chrysler or Mazda?
Which make has fewer safety-related complaints, Chrysler or Mazda?
Comparing Chrysler vs Mazda? Run a VIN check on any specific vehicle before you buy — uncover hidden accidents, title issues, and open recalls.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.