Last updated: 2026-05-15

Chrysler vs Mazda: Reliability Compared

Comparing Chrysler and Mazda on reliability? This page compares their scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs across every model we track.

Mazda currently leads with an average score of 73/100 compared to 69/100. Scroll down for the full breakdown.

Is Chrysler More Reliable Than Mazda?

MetricChryslerMazda
Avg Reliability Score69/10073/100
Models Tracked36
Avg Recalls per Model3316
Avg Complaints per Model888519
Avg Annual Repair Cost$642/yr$487/yr

Chrysler Models

3 models ranked by reliability

30072
Excellent Good Mixed Risky

Mazda Models

6 models ranked by reliability

377
576
Excellent Good Mixed Risky

Chrysler vs Mazda: The Verdict

Between these two, Mazda comes out ahead on reliability, though specific model choice matters more than the overall gap. Aggregating recall data, owner complaints, and repair costs across every model we track, Chrysler averages 69/100 (3 models) and Mazda averages 73/100 (6 models).

On the cost front, Mazda is cheaper to maintain at $487/year versus $642/year. Over 5 years, that's roughly $775 in savings. Worth noting: repair costs vary heavily by model within each make, so this is an average — check individual model pages for specifics.

Where Chrysler and Mazda Differ Most

Our reliability score is built from four weighted components. Here's how each make performs in each area:

ComponentWeightChryslerMazda
Complaint Severity

Owner complaints weighted by component severity

35%
59/100Mixed
67/100Good
Repair Costs

Annual maintenance and repair expenses

30%
70/100Good
71/100Good
Recall Impact

Safety recalls weighted by severity (park-it, park-outside)

20%
70/100Good
80/100Excellent
Issue Diversity

How many different systems have reported problems

15%
81/100Excellent
81/100Excellent

Where they diverge most: recall impact. Mazda has a 10-point edge in that component, which accounts for much of the reliability gap.

Chrysler vs Mazda: Strengths and Weaknesses

Chrysler

Strengths

  • Above-average reliability (69/100 average)
  • Focused issue profile — problems concentrated in fewer areas
  • Reasonable maintenance costs ($642/year avg)
  • Reliability trending upward in recent model years
  • 3 of 3 models rated Good or Excellent
  • Below-average repair frequency

Weaknesses

  • 32 fire-related complaints across lineup
  • Above-average repair severity when issues occur

Mazda

Strengths

  • Strong overall reliability (73/100 average)
  • Minimal recall impact — fewer safety-critical recalls
  • Focused issue profile — problems concentrated in fewer areas
  • Very affordable maintenance ($487/year avg)
  • 5 of 6 models rated Good or Excellent
  • Below-average repair frequency

Weaknesses

  • Above-average repair severity when issues occur

How Reliable Are Chrysler and Mazda Lineups?

Distribution of model reliability ratings across each make's lineup:

Chrysler

Excellent (80+)0 models
Good (60–79)3 models
Mixed (40–59)0 models
Poor (0–39)0 models

Mazda

Excellent (80+)1 model
Good (60–79)4 models
Mixed (40–59)1 model
Poor (0–39)0 models

Which Make Is Cheaper to Maintain: Chrysler or Mazda?

Based on independent repair cost data, Mazda is cheaper to maintain at an average of $487/year compared to $642/year for Chrysler. That's a difference of $155/year, which adds up significantly over the life of the vehicle.

Chrysler Repair Cost Range

$631 – $647/yr

Average: $642/yr

Mazda Repair Cost Range

$433 – $581/yr

Average: $487/yr

Chrysler vs Mazda Reliability by Vehicle Type

How the two makes compare within each vehicle category they both compete in:

CategoryChryslerMazdaWinner
Sedans(1 vs 2 models)72/10077/100Mazda

Mazda wins 1 out of 1 shared categories.

Common Problems: Chrysler vs Mazda

Top complaint categories from NHTSA owner reports, showing what drivers report most frequently for each make:

ComponentChryslerMazda
ELECTRICAL SYSTEM28%64816%414
ENGINE14%31626%665
POWER TRAIN26%59711%287
UNKNOWN OR OTHER7%15412%322
STEERING10%2266%148
SERVICE BRAKES3%786%168
AIR BAGS4%964%101
FORWARD COLLISION AVOIDANCE0%54%114
HYBRID PROPULSION SYSTEM2%57

Percentage of total complaints. Raw complaint count shown below. Based on NHTSA owner reports across all tracked model years.

Chrysler vs Mazda Complaint Severity: Crashes, Fires, and Injuries

Across all tracked models, Chrysler owners reported 78 crash-related, 32 fire-related, and 55 injury-related complaints to NHTSA. Mazda owners reported 189 crash-related, 14 fire-related, and 116 injury-related complaints. Chrysler has fewer severe incident reports overall. These counts reflect owner-reported incidents and don't establish causation — but they're a useful signal for comparing safety profiles.

Chrysler

78

Crash reports

32

Fire reports

55

Injury reports

Mazda

189

Crash reports

14

Fire reports

116

Injury reports

Every Chrysler and Mazda Model Ranked

All tracked models ranked by average reliability score. Click any model for detailed year-by-year data.

Chrysler vs Mazda Reliability Trend by Year

Average reliability score for each model year, showing how quality has trended over time:

Chrysler's reliability is improving — recent model years average 73/100, up from earlier years. Mazda's reliability has been stable.

Model YearChryslerMazdaEdge
202573/100(2)72/100(6)Chrysler
202473/100(2)69/100(6)Chrysler
202369/100(3)74/100(5)Mazda
202268/100(3)79/100(4)Mazda
202168/100(3)73/100(4)Mazda
202072/100(3)75/100(3)Mazda
201966/100(2)75/100(3)Mazda
201859/100(2)74/100(3)Mazda

Number in parentheses = models tracked for that year. Scores are averages across all tracked models.

The Bottom Line: Chrysler or Mazda?

Mazda comes out ahead on the numbers, though both makes can serve you well if you pick the right model.

If you want the single most reliable option: the Mazda CX-5 leads both lineups with a score of 81/100.

Budget-conscious buyers should note that Mazda costs less to maintain — $487/year vs $642/year. Over a typical 5-year ownership period, that adds up to roughly $775 in savings.

All scores are based on NHTSA recall and complaint data combined with independent repair cost databases. Check individual model pages for year-specific reliability data before making a final decision.

Chrysler vs Mazda: Common Questions

Is Chrysler more reliable than Mazda?
Based on our data, Mazda is more reliable overall with an average reliability score of 73/100 compared to 69/100. The difference is modest, so both makes are reasonable choices.
Which is cheaper to maintain, Chrysler or Mazda?
Based on independent repair cost estimates, Mazda is cheaper to maintain at an average of $487/year compared to $642/year for Chrysler.
Which make has more recalls, Chrysler or Mazda?
On a per-model average, Chrysler has more recalls (~33 per model) compared to Mazda (~16 per model). More recalls don't always mean worse reliability — many are minor or preventative.
What are the most reliable models from Chrysler and Mazda?
The most reliable Chrysler model is the Voyager (avg score: 73/100), while the most reliable Mazda model is the CX-5 (avg score: 81/100).
What are the least reliable models from Chrysler and Mazda?
The least reliable Chrysler model is the Pacifica (avg score: 63/100), while the least reliable Mazda model is the CX-90 (avg score: 51/100). Check individual model pages for year-specific data before ruling these out.
What are the most common problems with Chrysler and Mazda vehicles?
The most frequently reported issue for Chrysler is electrical system (28% of complaints), while for Mazda it's engine (26% of complaints). These are based on NHTSA owner complaint data across all tracked models.
Which make has more reliable models overall, Chrysler or Mazda?
Mazda has a higher proportion of models scoring "good" or "excellent." Chrysler has 0 excellent and 3 good-rated models out of 3, while Mazda has 1 excellent and 4 good-rated models out of 6.
How many Chrysler and Mazda models does Auto Reliability Index track?
We track 3 Chrysler models across 8 model years and 6 Mazda models across 8 model years. Scores are based on NHTSA recalls, owner complaints, and independent repair cost data.
Which make has fewer owner complaints, Chrysler or Mazda?
On a per-model average, Mazda has fewer owner complaints (~519 per model) compared to Chrysler (~888 per model). Note that models with higher sales naturally generate more complaints.
Are Chrysler and Mazda getting more or less reliable?
Based on recent model year data, Chrysler reliability is improving while Mazda reliability is stable. We compare average scores across the most recent 3 model years to determine the trend direction.
Which is better for a first-time car buyer, Chrysler or Mazda?
For first-time buyers prioritizing reliability, Mazda has a slight edge with its higher average score. However, specific model choice matters more than make — check individual model pages for the best options in your budget and vehicle type.
Which make has fewer safety-related complaints, Chrysler or Mazda?
Chrysler has fewer owner-reported crashes, fires, and injuries in our database. Chrysler has 78 crash reports, 32 fire reports, and 55 injury reports. Mazda has 189 crash, 14 fire, and 116 injury reports. Note that complaint volume correlates with sales volume.

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How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.