2023 Tesla Model X Reliability Report

Owners report multiple issues with the 2023 Tesla Model X related to its structure. Complaints frequently mention problems with power-operated doors, particularly the falcon wing doors, which can unexpectedly close or fail to detect obstructions, leading to injuries. There are also reports of trim and undercarriage components detaching, especially during or after driving in wet conditions, with some vehicles having as few as 9,649 miles. These issues are associated with potential safety implications, such as injury from door malfunctions and the risk of damage or hazards from parts falling off. Buyers should be aware of these structural concerns when considering this model.

Owners report multiple issues with the 2023 Tesla Model X service brakes, primarily involving sudden and unexpected braking or failure to brake when needed. Complaints frequently mention abrupt stops while using Autopilot or Full Self-Driving, sometimes leading to dangerous situations on highways or near other vehicles. Two incidents involve crashes, one during parking and another in a driveway, with injuries reported in the latter. Several owners describe the brakes failing to engage during emergency situations, and some report automatic emergency braking activating randomly, causing rapid deceleration. These issues are noted at various mileages, with one crash occurring at approximately 5,000 miles. Safety implications include potential loss of control and risk of rear-end collisions.

Owners report issues with unintended acceleration in the 2023 Tesla Model X, with incidents occurring both while stationary and at slower speeds. One complaint describes a crash in which the vehicle accelerated into a garage door, highlighting a significant safety concern. Another common issue is "phantom braking" during cruise control, where the vehicle unexpectedly decelerates, sometimes by twenty miles per hour, without driver intervention. These problems are noted at mileages around 8,000 to 9,000 miles. Buyers should be aware of these potential issues, especially regarding safety and control during operation.

Owners report several issues with the 2023 Tesla Model X related to forward collision avoidance and associated systems. Complaints frequently mention problems following software updates, including non-functional cameras and GPS/navigation systems, as well as repeated failures in installing subsequent updates. Multiple owners describe the Full Self-Driving (FSD) feature as unreliable, with symptoms such as incorrect lane selection, drifting across lines, and abrupt, erroneous braking at highway speeds. These issues are noted at mileages as low as 4,200 miles, with one owner detailing a history of unresolved service visits. Safety implications include sudden braking without cause and unpredictable vehicle behavior, which could lead to potential loss of control.

Owners report recurring issues with the airbag system in the 2023 Tesla Model X, particularly involving the front passenger safety restraint system fault. Multiple complaints describe a persistent warning indicator and chimes, with faults reoccurring after temporary repairs, typically within 2-4 weeks. One owner notes this issue beginning around 30,638 miles and continuing despite several service attempts. Additionally, two crash-related complaints highlight airbags failing to deploy, with one incident involving a collision at approximately 38,000 miles. These patterns suggest potential safety risks, particularly concerning airbag reliability during collisions.

Owners of the 2023 Tesla Model X report issues with the vehicle's seats, specifically highlighting problems with the second-row seat not latching properly and the front passenger seat heater causing a fire hazard. The second-row seat issue is noted at approximately 57,326 miles, with concerns about occupant safety due to the seat's inability to lock into position. Another complaint involves the front passenger seat heater automatically activating and leading to smoke and a burning smell, which resulted in a hole in the seat. This incident occurred without a passenger present, but raised significant safety implications due to the potential for fire. These reports suggest that prospective buyers should be aware of potential seat-related issues, especially concerning safety and warranty coverage.

Owners of the 2023 Tesla Model X report a severe suspension issue involving catastrophic failure and wheel separation. A specific incident describes the front left wheel detaching from the hub due to missing hardware on the upper control arm, leading to significant damage and requiring the replacement of multiple suspension components. This failure occurs shortly after a service visit, highlighting potential concerns with suspension assembly and post-service quality control. The incident poses a high risk of loss of control and serious injury, indicating a critical safety defect. Used car buyers should be aware of the potential for similar suspension failures and the associated safety risks.