Last updated: 2026-03-27

2019 Tesla Model X Reliability Report
The 2019 Tesla Model X scores 54/100 ("Mixed"). With 6 recalls and 83 owner complaints, buyers should proceed with caution.
Recalls
6
Complaints
83
Complaint Rate
42.3
per 10k sold
Est. Annual Cost
$832
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Mixed reliability — proceed with caution and budget for repairs.
Top Issues to Watch
- SUSPENSION (19)
- ELECTRICAL SYSTEM (14)
- STEERING (7)
Generation & Refresh (US)
2019 is year 5 of the First generation (X90D, X100D, XPL).
- Redesigned for the 2015 model year.
- Well-established in its generation — most early issues should be resolved.
- A refresh arrives in 2021.
- 1st generation Model X (US).
What this means for buyers
Well into the generation cycle — most design and manufacturing issues should be resolved by now.
2015: First generation (X90D, X100D, XPL) Launch
Generation start — new platform.
2019: This Model Year
2019 is year 5 of the First generation (X90D, X100D, XPL).
2021: Mid-Cycle Refresh
Updated features and styling tweaks.
2025: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2019 Tesla Model X?
The 2019 Tesla Model X scores 54/100 ("Mixed"). Buyers should proceed with caution. 2019 is year 5 of the First generation (X90D, X100D, XPL).
With 83 owner complaints and 6 recalls, the complaint volume is above average. Reported issues — particularly in suspension (19) — can be costly to repair.
An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on suspension (19) is essential before committing.
Compared to the 2020 Tesla Model X, which scored 3 points lower. See also the 2018 Tesla Model X for an earlier comparison.
Pros
- +5-star NHTSA crash rating
- +Well-established generation
Cons
- −Below-average reliability score
- −Above-average recall count
- −Above-average complaint rate for SUV
- −SUSPENSION: Front half shafts and control arms (19 complaints)
- −3 fire incidents reported in owner complaints
Compare 2019 Tesla Model X With

2019 Audi Q8
Reliability: 53/100

2019 BMW X5
Reliability: 52/100

2019 Mercedes-Benz GLE
Reliability: 70/100

2019 Audi Q7
Reliability: 62/100

2019 Porsche Cayenne
Reliability: 56/100
Common Problem Categories
Safety
LOW RISK- 6 manufacturer recalls issued
Other
HIGH RISK- SUSPENSION (19)
- ELECTRICAL SYSTEM (14)
Recall Overview
6
recalls on record
The 2019 Tesla Model X has 6 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
42.3
per 10k soldSegment avg: 20.8
Safety Incidents
10
Crashes
3
Fires
5
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2019 Tesla Model X Recall Details
6 recalls have been issued for the 2019 Tesla Model X. All recall repairs are performed free of charge at authorized dealerships.
SEAT BELTS
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
ELECTRICAL SYSTEM
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Consequence
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
STEERING
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Consequence
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
2019 Tesla Model X NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 9.3%
Safety Technologies
Tesla Model X Repair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$832
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2019 Tesla Model X Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Tire Pressure Monitor Lamp Diagnosis | $122 – $179 |
| Noise Diagnosis | $122 – $179 |
| Engine Oil Light Diagnosis | $122 – $179 |
| General Diagnosis | $122 – $179 |
| Noise Diagnosis | $122 – $179 |
| Check Engine Light Diagnosis & Testing | $122 – $179 |
| AC Diagnosis | $122 – $179 |
| Air Conditioning System Leak Inspection | $122 – $179 |
| Vibration Diagnosis | $122 – $179 |
| Air Conditioning System Leak Inspection | $122 – $179 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2019 Tesla Model X.
Inspect suspension for wear or damage, especially front half shafts
Test for phantom braking during autopilot or cruise control
Check for electrical system issues, including screen and power loss
Verify proper operation of Falcon Wing Doors in direct sunlight
Inspect tires for uneven wear due to alignment issues
Check for any unusual noises from the steering system
Ensure power train components are functioning without vibrations or noises
Buying a 2019 Model X? Check Its History First
Every 2019 Tesla Model X has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
Affiliate link — we may earn a commission at no cost to you.
2019 Tesla Model X Common Problems by Component
83 owner complaints grouped by vehicle system.
SUSPENSION
19 complaintsSafety-relatedOwners of the 2019 Tesla Model X frequently report suspension issues, particularly involving the front half shafts and control arms. Common symptoms include vibrations during acceleration, loud clicking noises, and in some cases, the suspension components detaching or becoming misaligned. These issues often occur around 15,000 to 35,000 miles, with some instances reported even in vehicles with as few as 2,000 miles. Safety implications are significant, with reports of crashes, one involving a fire and injury, due to suspension failures causing loss of control. Prospective buyers should be aware of these potential suspension problems and the associated repair costs.
ELECTRICAL SYSTEM
14 complaintsSafety-relatedOwners of the 2019 Tesla Model X frequently report issues with the electrical system, particularly involving the vehicle's screens and power loss. Complaints often describe the main display and dashboard going dark or freezing, leading to a loss of critical information such as speed and autopilot status, sometimes while driving at highway speeds. Power loss incidents are also reported, with vehicles unexpectedly losing power and stalling, occasionally accompanied by warning messages about reduced performance. These issues have been noted at various mileages, with some occurring around 40,000 miles. Two reports involve crashes, one of which includes an injury, highlighting potential safety implications. Buyers should consider these patterns, especially when evaluating used models with similar mileage or service histories.
UNKNOWN OR OTHER
11 complaintsSafety-relatedOwners report several recurring issues with the 2019 Tesla Model X, notably involving the vehicle's electronic and autopilot systems. Multiple complaints describe "phantom braking" during autopilot use, where the car brakes abruptly at high speeds without apparent cause, posing potential safety risks. Additionally, some owners experience electronic failures, including the main monitor shutting off while driving and software interface difficulties, such as essential controls being buried within menus. A significant safety concern is highlighted by a report of a vehicle fire, although no specific mileage or timeline is consistently mentioned across complaints. These issues suggest potential challenges for used car buyers prioritizing reliability and safety.
STEERING (7 complaints)
STEERING
7 complaintsSafety-relatedOwners of the 2019 Tesla Model X frequently report steering-related issues, with complaints often mentioning loud squeaky noises when turning the wheel, which some attribute to the vehicle's weight. A common pattern involves the need for costly steering column replacements, with some owners citing expenses over $5,600. Several reports also describe a constant shudder during driving, linked to design flaws in the camber and control arms. Safety implications are noted, including a crash and subsequent fire, as well as instances of the vehicle swerving unexpectedly when using the autopilot function. These issues typically arise shortly after the warranty period, making them relevant for potential used car buyers.
VEHICLE SPEED CONTROL (6 complaints)
VEHICLE SPEED CONTROL
6 complaintsSafety-relatedOwners of the 2019 Tesla Model X frequently report issues with the vehicle's speed control systems, particularly involving unintended acceleration and "phantom braking" during cruise control use. Complaints often describe scenarios where the car unexpectedly accelerates or brakes, sometimes leading to crashes. Two incidents specifically mention crashes, one involving a reverse acceleration and another where the vehicle accelerated into a concrete wall. Many reports highlight these issues occurring both with and without autopilot engaged, and some note the problems began or worsened after software updates. The reported mileage at the time of incidents ranges from approximately 12,548 to 28,000 miles, suggesting these issues may arise relatively early in the vehicle's lifespan. Safety implications include the risk of collisions due to sudden speed changes, making this a critical consideration for potential buyers.
STRUCTURE (5 complaints)
STRUCTURE
5 complaintsSafety-relatedOwners report issues with the 2019 Tesla Model X's Falcon Wing Doors, which may fail to open in direct sunlight and temperatures above 80°F, displaying an "Obstacle Detected" error. This requires using an interior manual override, which involves disabling the child protection feature and can take up to 20 seconds. Another issue involves the rear bumper, which has been reported as not fully attached, requiring multiple repair attempts, including a complete replacement. Additionally, there is a complaint of a backup camera view disappearing from the dashboard when the AC is turned on, leading to a crash. Safety concerns are also raised with the Falcon Wing Doors, as one incident involved the doors closing and causing injury. These complaints do not specify mileage, but they highlight potential safety risks and recurrent structural problems.
SERVICE BRAKES (5 complaints)
SERVICE BRAKES
5 complaintsSafety-relatedOwners of the 2019 Tesla Model X frequently report issues with phantom braking, particularly when using cruise control or Advanced Driver-Assistance systems. Symptoms include unexpected and hard braking on open freeways without any apparent obstacles, sometimes causing the vehicle to nearly skid. Several complaints suggest that this may be linked to shadows or sensors misinterpreting road conditions. One incident involved a crash due to the vehicle failing to stop despite brake application, with the brake alert feature not engaging. These issues are reported at various mileages, including around 20,000 miles, and could pose safety risks, particularly in traffic.
FORWARD COLLISION AVOIDANCE (5 complaints)
FORWARD COLLISION AVOIDANCE
5 complaintsOwners report recurring issues with the 2019 Tesla Model X's forward collision avoidance system, particularly involving "phantom braking." Complaints frequently mention the vehicle braking unexpectedly and powerfully at highway speeds, often with no apparent obstacles, which poses a safety risk due to trailing traffic. This issue is commonly noted when using the autopilot feature, especially around large vehicles or when the navigation system seems confused. Another reported problem is the delayed response to stopped cars, resulting in sudden hard braking. These issues have been observed consistently over several years of ownership, indicating a persistent pattern rather than isolated incidents.
AIR BAGS (3 complaints)
AIR BAGS
3 complaintsSafety-relatedOwners of the 2019 Tesla Model X report issues related to sudden unintended acceleration, particularly when parking, which in some cases has led to crashes and injuries. Multiple complaints describe the vehicle accelerating without driver input, with one incident resulting in a collision with a wall and significant personal injuries. Another issue involves a sensor malfunction affecting airbag deployment, with one owner noting that Tesla requires a costly seat replacement to address this. These complaints suggest potential safety implications, including loss of vehicle control and airbag system reliability concerns, particularly in low-speed maneuvering situations.
POWER TRAIN (2 complaints)
POWER TRAIN
2 complaintsOwners of the 2019 Tesla Model X report issues related to the power train, specifically involving the half shaft and power loss. Several complaints describe abnormal ticking sounds and vibrations, with the half shaft requiring replacement around 23,000 miles, and in some cases, the issue recurs after repair. Other reports detail sudden power loss while driving, with one owner noting a loss of power on a busy highway shortly after a warning light appeared. This incident involved a suspected voltage/current spike from the rear drive unit, but the exact cause was not confirmed. Safety implications are noted, as one owner managed to navigate the vehicle to safety using limited residual power, avoiding a potential accident. These issues may be of concern to used car buyers, particularly regarding recurring repairs and unexpected power loss during operation.
When Do 2019 Tesla Model X Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Tesla Model X Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Tesla Model X Years to Buy
Based on reliability index scoreThe best Tesla Model X year is 2022 with a reliability score of 72/100, rated good. Other strong picks include 2025 (66/100) and 2024 (61/100).
Tesla Model X Years to Avoid
The worst Tesla Model X year is 2023 with a score of 47/100, primarily due to unknown or other (69) issues. Also avoid 2021 (51/100).
Tesla Model X Reliability Score Trend
Tesla Model X reliability has improved in recent years, with newer models scoring an average of 62/100 compared to 52/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 51/100 | Mixed |
| 2019 | 54/100 | Mixed |
| 2020 | 51/100 | Mixed |
| 2021 | 51/100 | Mixed |
| 2022 | 72/100 | Good |
| 2023 | 47/100 | Mixed |
| 2024 | 61/100 | Good |
| 2025 | 66/100 | Good |
Tesla Model X Reliability Compared to Other Years
2019 Tesla Model X Common Questions
2 questions from 2019 Tesla Model X owners.
wipers are not working
my tesla Y wipers are not working and water is coming from bottom
Can you tell me if you can switch the 3 antennas in your old side mirrors to your new side mirrors that don't come with them?
2018 Tesla model 3 Can you tell me if you can switch the 3 antennas in your old side mirrors to your new side mirrors that don't come with them? Comes with blue connector but not the 2 antenna connectors in the RH mirror and the 1 antennas connector in the LH mirror. Wanting to use these antennas on new mirror. Are they easy to switch to new mirrors that do not come with the antennas?
Frequently Asked Questions
Is the 2019 Tesla Model X reliable?
What are the most common problems with the 2019 Tesla Model X?
How many recalls does the 2019 Tesla Model X have?
Is the 2019 Tesla Model X expensive to maintain?
Don’t buy a 2019 Tesla Model X without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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