Last updated: 2026-03-27

2018 Tesla Model X
RELIABILITY SCORE: 51/100 (MIXED)

2018 Tesla Model X Reliability Report

The 2018 Tesla Model X scores 51/100 ("Mixed"). With 7 recalls and 148 owner complaints, buyers should proceed with caution.

Recalls

7

Complaints

148

Complaint Rate

54.3

per 10k sold

Est. Annual Cost

$832

Detailed Score Breakdown

Complaint Severity43/100

Component-weighted complaints normalized by sales volume

Repair Costs40/100

Independent repair cost ratings

Recall Impact63/100

Recall count weighted by severity

Issue Diversity74/100

Breadth of reported problem categories

The Verdict

Caution

Mixed reliability — proceed with caution and budget for repairs.

Top Issues to Watch

  • SUSPENSION (31)
  • ELECTRICAL SYSTEM (22)
  • FORWARD COLLISION AVOIDANCE (14)

Generation & Refresh (US)

Post-Redesign (Year 4)

2018 is year 4 of the First generation (X90D, X100D, XPL).

  • Redesigned for the 2015 model year.
  • Well-established in its generation — most early issues should be resolved.
  • A refresh arrives in 2021.
  • 1st generation Model X (US).

What this means for buyers

Well into the generation cycle — most design and manufacturing issues should be resolved by now.

2015: First generation (X90D, X100D, XPL) Launch

Generation start — new platform.

2018: This Model Year

2018 is year 4 of the First generation (X90D, X100D, XPL).

2021: Mid-Cycle Refresh

Updated features and styling tweaks.

2025: Mid-Cycle Refresh

Updated features and styling tweaks.

Should You Buy the 2018 Tesla Model X?

The 2018 Tesla Model X scores 51/100 ("Mixed"). Buyers should proceed with caution. 2018 is year 4 of the First generation (X90D, X100D, XPL).

With 148 owner complaints and 7 recalls, the complaint volume is above average. Reported issues — particularly in suspension (31) — can be costly to repair.

An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on suspension (31) is essential before committing.

Compared to the 2019 Tesla Model X, which scored 3 points higher.

Pros

  • +5-star NHTSA crash rating
  • +Well-established generation

Cons

  • Below-average reliability score
  • Above-average recall count
  • Above-average complaint rate for SUV
  • SUSPENSION: Several recurring suspension issues with the 2018 Tesla Model X (31 complaints)
  • 2 fire incidents reported in owner complaints

Compare 2018 Tesla Model X With

Common Problem Categories

Safety

LOW RISK
  • 7 manufacturer recalls issued

Other

HIGH RISK
  • SUSPENSION (31)
  • ELECTRICAL SYSTEM (22)

See detailed breakdown by component ↓

Recall Overview

7

recalls on record

The 2018 Tesla Model X has 7 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.

NHTSA.gov →

Complaint Breakdown

54.3

per 10k sold

Segment avg: 24.4

LowAvgHigh
High

Safety Incidents

24

Crashes

2

Fires

12

Injuries

0

Deaths

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2018 Tesla Model X Recall Details

7 recalls have been issued for the 2018 Tesla Model X. All recall repairs are performed free of charge at authorized dealerships.

24V3760002024-05-28

SEAT BELTS

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy

Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

23V8380002023-12-12

ELECTRICAL SYSTEM

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence

In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy

Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

22V8180002022-11-01

STEERING

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Consequence

A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy

Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

2018 Tesla Model X NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 5/5

Rollover risk: 9.3%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, Rear Seat)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat)Pelvis/Torso (Driver, Front Passenger, Rear Seat)Knee (Driver, Front Passenger)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat, 3rd row)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat, 3rd row)
View full safety data on NHTSA.gov →

Tesla Model X Repair Costs & Maintenance

Maintenance Rating

2Maintenance rating: 2 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$832

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

2018 Tesla Model X Example Repair Prices

National average price ranges for common repairs. These are not model-year-specific failure predictions.

Common repair costs and price estimates
RepairEstimated Cost
Tire Pressure Monitor Lamp Diagnosis$122 – $179
Noise Diagnosis$122 – $179
Engine Oil Light Diagnosis$122 – $179
General Diagnosis$122 – $179
Noise Diagnosis$122 – $179
Check Engine Light Diagnosis & Testing$122 – $179
AC Diagnosis$122 – $179
Air Conditioning System Leak Inspection$122 – $179
Vibration Diagnosis$122 – $179
Air Conditioning System Leak Inspection$122 – $179

Estimates based on national average repair costs. Actual costs may vary by location and shop.

Used Buying Checklist

Key things to inspect or verify before purchasing a 2018 Tesla Model X.

  • Inspect suspension for creaking or shuddering noises

  • Test infotainment system for screen freezing or blanking

  • Check for phantom braking during cruise control use

  • Verify proper function of falcon wing doors in hot conditions

  • Inspect tires for unusual wear patterns or defects

  • Test all seat belts and airbag warning systems

  • Check for sudden unintended acceleration during low-speed maneuvers

Buying a 2018 Model X? Check Its History First

Every 2018 Tesla Model X has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Affiliate link — we may earn a commission at no cost to you.

2018 Tesla Model X Common Problems by Component

148 owner complaints grouped by vehicle system.

31
22
15
28
SUSPENSION (31)ELECTRICAL SYSTEM (22)UNKNOWN OR OTHER (15)FORWARD COLLISION AVOIDANCE (14)VEHICLE SPEED CONTROL (13)STRUCTURE (11)STEERING (7)SEATS (7)Other (28)

SUSPENSION

31 complaintsSafety-related

Owners report several recurring suspension issues with the 2018 Tesla Model X. Common failure patterns include front suspension components such as control arms and half shafts making creaking, squeaking, or vibrating noises, often described as violent shaking or shuddering during acceleration. Complaints frequently mention suspension air compressors failing multiple times within a short period, and rear tire wear due to non-adjustable camber settings. These issues are noted at various mileage points, with some owners experiencing them as early as 5,000 miles. Safety implications include potential loss of control, with a few reports involving crashes due to suspension parts breaking or wheels detaching. Used car buyers should be aware of these issues, particularly regarding repair costs and safety risks.

31 complaints total3 crashes

ELECTRICAL SYSTEM

22 complaintsSafety-related

Owners of the 2018 Tesla Model X frequently report issues with the electrical system, particularly involving the media control unit (MCU) and instrument cluster becoming inoperable. Symptoms often include blank screens, loss of speedometer and turn signals, and unresponsive controls, which can occur while driving. These failures are noted at various mileages, with some reports starting as early as 5,000 miles. Safety implications are significant, with two complaints involving crashes and one injury reported. Buyers should be aware of potential repair costs and the possibility of recurring issues with the vehicle's electronics.

22 complaints total2 crashes1 injury

UNKNOWN OR OTHER

15 complaintsSafety-related

Owners of the 2018 Tesla Model-X frequently report sudden unintended acceleration, with several instances leading to crashes. Complaints often describe the vehicle accelerating unexpectedly during low-speed maneuvers, such as in parking lots or garages, despite brake application. Additionally, issues with the autopilot and braking systems are noted, including abrupt braking without cause and failure to stop in autopilot mode, leading to collisions. Some owners also report problems with the infotainment system, including screen blackouts and slow operation, and a case of fire while the vehicle was in traffic. These issues are reported at various stages of vehicle ownership, with some occurring shortly after purchase. Safety implications include potential loss of control, risk of collision, and in one case, a vehicle fire.

15 complaints total6 crashes1 fire
FORWARD COLLISION AVOIDANCE (14 complaints)

FORWARD COLLISION AVOIDANCE

14 complaintsSafety-related

Owners report frequent issues with the forward collision avoidance system in the 2018 Tesla Model X, particularly involving phantom braking and failure to prevent collisions. Complaints commonly describe sudden, unnecessary braking while using cruise control or autopilot, often at highway speeds, with some incidents occurring multiple times over long trips. Crashes are reported in four instances, one involving an injury, where the system either failed to brake or unexpectedly veered into other vehicles. These issues appear across various mileages, with some owners noting repeated occurrences since 2021. Potential buyers should be aware of these reported safety concerns, as they might impact the reliability and safety of the vehicle.

14 complaints total4 crashes1 injury
VEHICLE SPEED CONTROL (13 complaints)

VEHICLE SPEED CONTROL

13 complaintsSafety-related

Owners of the 2018 Tesla Model-X frequently report issues with vehicle speed control, particularly involving sudden unintended acceleration and unexpected braking. Complaints often describe the vehicle accelerating on its own, sometimes while parking or at low speeds, leading to crashes, with some incidents resulting in injuries. Sudden braking incidents are also noted, often occurring while using cruise control or autopilot, with the vehicle unexpectedly decelerating without apparent obstacles. These issues are reported across varying mileage ranges and can occur both with and without the use of autopilot, suggesting potential safety implications for drivers and pedestrians. Potential buyers should be aware of these patterns, especially considering the number of crashes and injuries reported.

13 complaints total8 crashes7 injuries
STRUCTURE (11 complaints)

STRUCTURE

11 complaintsSafety-related

Owners report recurring issues with the falcon wing doors on the 2018 Tesla Model X, frequently describing failures to open, particularly in hot and sunny conditions. This issue has led to situations where passengers are unable to exit the vehicle, posing a potential safety risk. Additional complaints mention problems with the front trunk opening unexpectedly while driving and issues with door and window components, such as spontaneous shattering or failing to lock. One complaint involves a crash where the vehicle allegedly accelerated unintentionally, resulting in a collision with a fence. These issues often arise in vehicles with varying mileages, and multiple owners express concerns about the safety implications of these structural failures.

11 complaints total1 crash
STEERING (7 complaints)

STEERING

7 complaintsSafety-related

Owners of the 2018 Tesla Model X frequently report issues with the steering system, with common symptoms including reduced steering assist, loud squeaking or creaking noises, and steering wheel lock-ups. Complaints also mention electronic malfunctions, such as horns that engage and do not stop, often accompanied by electrical failures and, in one instance, smoke and a burning smell. These issues are reported at various mileage points, with some vehicles experiencing problems within five years and under 60,000 miles. Safety implications are significant, as one report involves a fire, and several describe loss of control features like autopilot and emergency braking becoming unavailable. Prospective buyers should be aware of potential high repair costs and consider these reported issues when evaluating used Model X vehicles.

7 complaints total1 fire
POWER TRAIN (5 complaints)

POWER TRAIN

5 complaints

Owners report recurring issues with the axles and CV joints in the 2018 Tesla Model X, with multiple instances of premature failure requiring repeated replacements. Complaints frequently mention a "clunking" sound as a symptom, and these failures often occur within the first few years of ownership. Additionally, some owners describe problems with the vehicle unexpectedly shifting from neutral to park, particularly during car washes, which may be linked to sensor or software issues. Safety implications include potential vehicle immobilization, though no crashes or loss of control are specifically reported. Used car buyers should be aware of these patterns, especially if considering vehicles with a history of axle or CV joint repairs.

5 complaints total
SERVICE BRAKES (4 complaints)

SERVICE BRAKES

4 complaints

Owners of the 2018 Tesla Model-X frequently report issues related to "phantom braking" when using adaptive cruise control, where the vehicle unexpectedly decelerates without clear reason. These incidents are described as abrupt stops from highway speeds, occurring multiple times for some owners, with one reporting four instances since October 2021. Additionally, a failure pattern involving the wheel sensor cable is noted, leading to a loss of ABS and other control systems. One incident resulted in an injury due to the emergency brake engaging unexpectedly, causing a sudden stop and physical harm to an occupant. These complaints highlight potential safety risks, including sudden stops on highways and the loss of critical braking functions.

4 complaints total1 injury
AIR BAGS (4 complaints)

AIR BAGS

4 complaints

Owners report recurring issues with the airbag system in the 2018 Tesla Model X, often involving warnings related to the safety restraint system. Complaints frequently mention a "safety restraint system issue" error that appears when the vehicle is started, potentially indicating a risk of airbags not deploying during a collision. Some owners describe problems with seatbelt sensors, suspecting wiring issues under the seat, which Tesla allegedly suggests require seat replacement. Additionally, there are reports of airbag and horn failures, with one owner experiencing repeated issues within a year of replacement. These symptoms typically surface as the vehicle ages, but specific mileage is not consistently noted. The potential for non-deployment of airbags during an accident poses a significant safety concern for prospective buyers.

4 complaints total

When Do 2018 Tesla Model X Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

5,000–60,000 milesSuspension failures
5,000–75,000 milesElectrical system failures
4,000–25,000 milesTire defects

Best & Worst Tesla Model X Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Tesla Model X Years to Buy

The best Tesla Model X year is 2022 with a reliability score of 72/100, rated good. Other strong picks include 2025 (66/100) and 2024 (61/100).

Tesla Model X Years to Avoid

The worst Tesla Model X year is 2023 with a score of 47/100, primarily due to unknown or other (69) issues. Also avoid 2021 (51/100).

Tesla Model X Reliability Score Trend

Tesla Model X reliability has improved in recent years, with newer models scoring an average of 62/100 compared to 52/100 for older years.

Scores 0–100. Higher is better. Current year highlighted.

Tesla Model X reliability scores by year
YearScoreRating
201851/100Mixed
201954/100Mixed
202051/100Mixed
202151/100Mixed
202272/100Good
202347/100Mixed
202461/100Good
202566/100Good

Tesla Model X Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202566/100+5Good313
202461/100+14Good817
202347/100-25Mixed16183
202272/100+21Good00
202151/1000Mixed2338
202051/100-3Mixed10120
201954/100+3Mixed683
2018(selected)51/100Mixed7148

2018 Tesla Model X Common Questions

2 questions from 2018 Tesla Model X owners.

wipers are not working

my tesla Y wipers are not working and water is coming from bottom

VisitorMay 27, 2025

Can you tell me if you can switch the 3 antennas in your old side mirrors to your new side mirrors that don't come with them?

2018 Tesla model 3 Can you tell me if you can switch the 3 antennas in your old side mirrors to your new side mirrors that don't come with them? Comes with blue connector but not the 2 antenna connectors in the RH mirror and the 1 antennas connector in the LH mirror. Wanting to use these antennas on new mirror. Are they easy to switch to new mirrors that do not come with the antennas?

VisitorAug 7, 2024

Frequently Asked Questions

Is the 2018 Tesla Model X reliable?
The 2018 Tesla Model X has a "Mixed" reliability rating (51/100) and may present some ownership challenges. With 7 recalls and 148 complaints, buyers should research known issues carefully.
What are the most common problems with the 2018 Tesla Model X?
The most commonly reported problems with the 2018 Tesla Model X include: SUSPENSION (31 complaints), ELECTRICAL SYSTEM (22 complaints), UNKNOWN OR OTHER (15 complaints), FORWARD COLLISION AVOIDANCE (14 complaints), VEHICLE SPEED CONTROL (13 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2018 Tesla Model X have?
The 2018 Tesla Model X has 7 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2018 Tesla Model X expensive to maintain?
The 2018 Tesla Model X may have above-average maintenance costs. Its reliability score of 51/100 and 148 owner complaints suggest that unexpected repairs are more likely.

Don’t buy a 2018 Tesla Model X without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Affiliate link — we may earn a commission at no cost to you.

Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue