Last updated: 2026-03-27

2018 Tesla Model X Reliability Report
The 2018 Tesla Model X scores 51/100 ("Mixed"). With 7 recalls and 148 owner complaints, buyers should proceed with caution.
Recalls
7
Complaints
148
Complaint Rate
54.3
per 10k sold
Est. Annual Cost
$832
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Mixed reliability — proceed with caution and budget for repairs.
Top Issues to Watch
- SUSPENSION (31)
- ELECTRICAL SYSTEM (22)
- FORWARD COLLISION AVOIDANCE (14)
Generation & Refresh (US)
2018 is year 4 of the First generation (X90D, X100D, XPL).
- Redesigned for the 2015 model year.
- Well-established in its generation — most early issues should be resolved.
- A refresh arrives in 2021.
- 1st generation Model X (US).
What this means for buyers
Well into the generation cycle — most design and manufacturing issues should be resolved by now.
2015: First generation (X90D, X100D, XPL) Launch
Generation start — new platform.
2018: This Model Year
2018 is year 4 of the First generation (X90D, X100D, XPL).
2021: Mid-Cycle Refresh
Updated features and styling tweaks.
2025: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2018 Tesla Model X?
The 2018 Tesla Model X scores 51/100 ("Mixed"). Buyers should proceed with caution. 2018 is year 4 of the First generation (X90D, X100D, XPL).
With 148 owner complaints and 7 recalls, the complaint volume is above average. Reported issues — particularly in suspension (31) — can be costly to repair.
An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on suspension (31) is essential before committing.
Compared to the 2019 Tesla Model X, which scored 3 points higher.
Pros
- +5-star NHTSA crash rating
- +Well-established generation
Cons
- −Below-average reliability score
- −Above-average recall count
- −Above-average complaint rate for SUV
- −SUSPENSION: Several recurring suspension issues with the 2018 Tesla Model X (31 complaints)
- −2 fire incidents reported in owner complaints
Compare 2018 Tesla Model X With

2018 BMW X5
Reliability: 59/100

2018 Mercedes-Benz GLE
Reliability: 69/100

2018 Audi Q7
Reliability: 58/100

2018 Lexus RX
Reliability: 85/100

2018 Porsche Cayenne
Reliability: 62/100
Common Problem Categories
Safety
LOW RISK- 7 manufacturer recalls issued
Other
HIGH RISK- SUSPENSION (31)
- ELECTRICAL SYSTEM (22)
Recall Overview
7
recalls on record
The 2018 Tesla Model X has 7 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
54.3
per 10k soldSegment avg: 24.4
Safety Incidents
24
Crashes
2
Fires
12
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2018 Tesla Model X Recall Details
7 recalls have been issued for the 2018 Tesla Model X. All recall repairs are performed free of charge at authorized dealerships.
SEAT BELTS
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
ELECTRICAL SYSTEM
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Consequence
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
STEERING
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Consequence
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
2018 Tesla Model X NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 9.3%
Safety Technologies
Tesla Model X Repair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$832
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2018 Tesla Model X Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Tire Pressure Monitor Lamp Diagnosis | $122 – $179 |
| Noise Diagnosis | $122 – $179 |
| Engine Oil Light Diagnosis | $122 – $179 |
| General Diagnosis | $122 – $179 |
| Noise Diagnosis | $122 – $179 |
| Check Engine Light Diagnosis & Testing | $122 – $179 |
| AC Diagnosis | $122 – $179 |
| Air Conditioning System Leak Inspection | $122 – $179 |
| Vibration Diagnosis | $122 – $179 |
| Air Conditioning System Leak Inspection | $122 – $179 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2018 Tesla Model X.
Inspect suspension for creaking or shuddering noises
Test infotainment system for screen freezing or blanking
Check for phantom braking during cruise control use
Verify proper function of falcon wing doors in hot conditions
Inspect tires for unusual wear patterns or defects
Test all seat belts and airbag warning systems
Check for sudden unintended acceleration during low-speed maneuvers
Buying a 2018 Model X? Check Its History First
Every 2018 Tesla Model X has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
Affiliate link — we may earn a commission at no cost to you.
2018 Tesla Model X Common Problems by Component
148 owner complaints grouped by vehicle system.
SUSPENSION
31 complaintsSafety-relatedOwners report several recurring suspension issues with the 2018 Tesla Model X. Common failure patterns include front suspension components such as control arms and half shafts making creaking, squeaking, or vibrating noises, often described as violent shaking or shuddering during acceleration. Complaints frequently mention suspension air compressors failing multiple times within a short period, and rear tire wear due to non-adjustable camber settings. These issues are noted at various mileage points, with some owners experiencing them as early as 5,000 miles. Safety implications include potential loss of control, with a few reports involving crashes due to suspension parts breaking or wheels detaching. Used car buyers should be aware of these issues, particularly regarding repair costs and safety risks.
ELECTRICAL SYSTEM
22 complaintsSafety-relatedOwners of the 2018 Tesla Model X frequently report issues with the electrical system, particularly involving the media control unit (MCU) and instrument cluster becoming inoperable. Symptoms often include blank screens, loss of speedometer and turn signals, and unresponsive controls, which can occur while driving. These failures are noted at various mileages, with some reports starting as early as 5,000 miles. Safety implications are significant, with two complaints involving crashes and one injury reported. Buyers should be aware of potential repair costs and the possibility of recurring issues with the vehicle's electronics.
UNKNOWN OR OTHER
15 complaintsSafety-relatedOwners of the 2018 Tesla Model-X frequently report sudden unintended acceleration, with several instances leading to crashes. Complaints often describe the vehicle accelerating unexpectedly during low-speed maneuvers, such as in parking lots or garages, despite brake application. Additionally, issues with the autopilot and braking systems are noted, including abrupt braking without cause and failure to stop in autopilot mode, leading to collisions. Some owners also report problems with the infotainment system, including screen blackouts and slow operation, and a case of fire while the vehicle was in traffic. These issues are reported at various stages of vehicle ownership, with some occurring shortly after purchase. Safety implications include potential loss of control, risk of collision, and in one case, a vehicle fire.
FORWARD COLLISION AVOIDANCE (14 complaints)
FORWARD COLLISION AVOIDANCE
14 complaintsSafety-relatedOwners report frequent issues with the forward collision avoidance system in the 2018 Tesla Model X, particularly involving phantom braking and failure to prevent collisions. Complaints commonly describe sudden, unnecessary braking while using cruise control or autopilot, often at highway speeds, with some incidents occurring multiple times over long trips. Crashes are reported in four instances, one involving an injury, where the system either failed to brake or unexpectedly veered into other vehicles. These issues appear across various mileages, with some owners noting repeated occurrences since 2021. Potential buyers should be aware of these reported safety concerns, as they might impact the reliability and safety of the vehicle.
VEHICLE SPEED CONTROL (13 complaints)
VEHICLE SPEED CONTROL
13 complaintsSafety-relatedOwners of the 2018 Tesla Model-X frequently report issues with vehicle speed control, particularly involving sudden unintended acceleration and unexpected braking. Complaints often describe the vehicle accelerating on its own, sometimes while parking or at low speeds, leading to crashes, with some incidents resulting in injuries. Sudden braking incidents are also noted, often occurring while using cruise control or autopilot, with the vehicle unexpectedly decelerating without apparent obstacles. These issues are reported across varying mileage ranges and can occur both with and without the use of autopilot, suggesting potential safety implications for drivers and pedestrians. Potential buyers should be aware of these patterns, especially considering the number of crashes and injuries reported.
STRUCTURE (11 complaints)
STRUCTURE
11 complaintsSafety-relatedOwners report recurring issues with the falcon wing doors on the 2018 Tesla Model X, frequently describing failures to open, particularly in hot and sunny conditions. This issue has led to situations where passengers are unable to exit the vehicle, posing a potential safety risk. Additional complaints mention problems with the front trunk opening unexpectedly while driving and issues with door and window components, such as spontaneous shattering or failing to lock. One complaint involves a crash where the vehicle allegedly accelerated unintentionally, resulting in a collision with a fence. These issues often arise in vehicles with varying mileages, and multiple owners express concerns about the safety implications of these structural failures.
STEERING (7 complaints)
STEERING
7 complaintsSafety-relatedOwners of the 2018 Tesla Model X frequently report issues with the steering system, with common symptoms including reduced steering assist, loud squeaking or creaking noises, and steering wheel lock-ups. Complaints also mention electronic malfunctions, such as horns that engage and do not stop, often accompanied by electrical failures and, in one instance, smoke and a burning smell. These issues are reported at various mileage points, with some vehicles experiencing problems within five years and under 60,000 miles. Safety implications are significant, as one report involves a fire, and several describe loss of control features like autopilot and emergency braking becoming unavailable. Prospective buyers should be aware of potential high repair costs and consider these reported issues when evaluating used Model X vehicles.
POWER TRAIN (5 complaints)
POWER TRAIN
5 complaintsOwners report recurring issues with the axles and CV joints in the 2018 Tesla Model X, with multiple instances of premature failure requiring repeated replacements. Complaints frequently mention a "clunking" sound as a symptom, and these failures often occur within the first few years of ownership. Additionally, some owners describe problems with the vehicle unexpectedly shifting from neutral to park, particularly during car washes, which may be linked to sensor or software issues. Safety implications include potential vehicle immobilization, though no crashes or loss of control are specifically reported. Used car buyers should be aware of these patterns, especially if considering vehicles with a history of axle or CV joint repairs.
SERVICE BRAKES (4 complaints)
SERVICE BRAKES
4 complaintsOwners of the 2018 Tesla Model-X frequently report issues related to "phantom braking" when using adaptive cruise control, where the vehicle unexpectedly decelerates without clear reason. These incidents are described as abrupt stops from highway speeds, occurring multiple times for some owners, with one reporting four instances since October 2021. Additionally, a failure pattern involving the wheel sensor cable is noted, leading to a loss of ABS and other control systems. One incident resulted in an injury due to the emergency brake engaging unexpectedly, causing a sudden stop and physical harm to an occupant. These complaints highlight potential safety risks, including sudden stops on highways and the loss of critical braking functions.
AIR BAGS (4 complaints)
AIR BAGS
4 complaintsOwners report recurring issues with the airbag system in the 2018 Tesla Model X, often involving warnings related to the safety restraint system. Complaints frequently mention a "safety restraint system issue" error that appears when the vehicle is started, potentially indicating a risk of airbags not deploying during a collision. Some owners describe problems with seatbelt sensors, suspecting wiring issues under the seat, which Tesla allegedly suggests require seat replacement. Additionally, there are reports of airbag and horn failures, with one owner experiencing repeated issues within a year of replacement. These symptoms typically surface as the vehicle ages, but specific mileage is not consistently noted. The potential for non-deployment of airbags during an accident poses a significant safety concern for prospective buyers.
When Do 2018 Tesla Model X Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Tesla Model X Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Tesla Model X Years to Buy
Based on reliability index scoreThe best Tesla Model X year is 2022 with a reliability score of 72/100, rated good. Other strong picks include 2025 (66/100) and 2024 (61/100).
Tesla Model X Years to Avoid
The worst Tesla Model X year is 2023 with a score of 47/100, primarily due to unknown or other (69) issues. Also avoid 2021 (51/100).
Tesla Model X Reliability Score Trend
Tesla Model X reliability has improved in recent years, with newer models scoring an average of 62/100 compared to 52/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 51/100 | Mixed |
| 2019 | 54/100 | Mixed |
| 2020 | 51/100 | Mixed |
| 2021 | 51/100 | Mixed |
| 2022 | 72/100 | Good |
| 2023 | 47/100 | Mixed |
| 2024 | 61/100 | Good |
| 2025 | 66/100 | Good |
Tesla Model X Reliability Compared to Other Years
2018 Tesla Model X Common Questions
2 questions from 2018 Tesla Model X owners.
wipers are not working
my tesla Y wipers are not working and water is coming from bottom
Can you tell me if you can switch the 3 antennas in your old side mirrors to your new side mirrors that don't come with them?
2018 Tesla model 3 Can you tell me if you can switch the 3 antennas in your old side mirrors to your new side mirrors that don't come with them? Comes with blue connector but not the 2 antenna connectors in the RH mirror and the 1 antennas connector in the LH mirror. Wanting to use these antennas on new mirror. Are they easy to switch to new mirrors that do not come with the antennas?
Frequently Asked Questions
Is the 2018 Tesla Model X reliable?
What are the most common problems with the 2018 Tesla Model X?
How many recalls does the 2018 Tesla Model X have?
Is the 2018 Tesla Model X expensive to maintain?
Don’t buy a 2018 Tesla Model X without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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