Last updated: 2026-04-20
2023 Mercedes-Benz GLE Reliability Report
The 2023 Mercedes-Benz GLE scores 70/100 ("Good"). With 5 recalls and 29 owner complaints, reliability is acceptable but not class-leading.
Recalls
5
Complaints
29
Complaint Rate
0.8per 10,000 sold
Est. Repair Cost
$908
Annual Fuel Cost
$3,150–$3,300
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- POWER TRAIN (7)
- STRUCTURE (4)
- FUEL SYSTEM (3)
Generation & Refresh (US)
2023 is the last model year of the Fourth generation (W167).
- Final-year models are typically the most refined version of a generation.
- 4th generation GLE (US).
What this means for buyers
Final-year models are usually the most polished version of a generation, but resale value may dip as buyers anticipate the next redesign.
2020: Fourth generation (W167) Launch
Generation start — new platform.
2023: This Model Year
2023 is the last model year of the Fourth generation (W167).
2024: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2023 Mercedes-Benz GLE?
At 70/100, the 2023 Mercedes-Benz GLE lands in "Good" territory — acceptable, but not class-leading. 2023 is the last model year of the Fourth generation (W167).
Owners log 29 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.
Get a pre-purchase inspection on any used example, with extra attention to power train (7). An extended warranty is worth pricing out.
Compared to the 2024 Mercedes-Benz GLE, which scored the same. See also the 2022 Mercedes-Benz GLE for an earlier comparison.
Pros
- +Acceptable reliability score
- +Below-average complaint rate for SUV
- +5-star NHTSA crash rating
Cons
- −Moderate recall count
- −POWER TRAIN: Vehicle unexpectedly shifting into neutral while driving (7 complaints)
- −UNKNOWN OR OTHER issues reported (6 complaints)
Compare 2023 Mercedes-Benz GLE With
Common Problem Categories
Safety
LOW RISK- 5 manufacturer recalls issued
Other
HIGH RISK- POWER TRAIN (7)
- UNKNOWN OR OTHER (6)
Recall Overview
5
recalls on record
A moderate 5 recalls are on file for the 2023 Mercedes-Benz GLE. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.
NHTSA.gov →Complaint Breakdown
0.8
per 10,000 soldSegment avg: 12.1
Safety Incidents
3
Crashes
0
Fires
0
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Mercedes-Benz GLE Recall Details
5 recalls have been issued for the 2023 Mercedes-Benz GLE. All recall repairs are performed free of charge at authorized dealerships.
POWER TRAIN
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
ELECTRICAL SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Consequence
An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Buying a used 2023 Mercedes-Benz GLE? Check its history first
Every 2023 Mercedes-Benz GLE has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2023 Mercedes-Benz GLE NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 16.9%
Safety Technologies
Mercedes-Benz GLERepair Costs & Maintenance
Maintenance Rating
2.5Maintenance rating: 2.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$908
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2023 Mercedes-Benz GLE Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Drive Axle Assembly Leak Inspection | $76 – $112 |
| Air Conditioning Refrigerant Line Replacement | $1,277 – $1,538 |
| Drive Axle Assembly Drain & Refill | $68 – $89 |
| Air Conditioning Receiver Drier Assembly Replacement | $425 – $536 |
| Wheel Bearing Replacement | $531 – $730 |
| Body Control System Diagnosis & Testing | $61 – $90 |
| Wheel Replacement | $2,560 – $2,596 |
| Fuel Evaporative Canister Replacement | $578 – $635 |
| Heater Core Replacement | $1,509 – $2,043 |
| Trans Oil Pan Gasket Replacement | $581 – $808 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
MPG & Annual Running Costs
Gas
21–22 MPG
Running cost: $4,050–$4,200/yr
Fuel + repair
20 city / 24–25 hwy MPG
Hybrid
18–22 MPG
Running cost: $4,050–$4,750/yr
Fuel + repair
16–20 city / 21–25 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2023 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| GLE350 2.0L 4-cyl | Rear-Wheel Drive | Automatic 9-spd | 20 | 25 | 22 | $3,150 |
| GLE350 4matic 2.0L 4-cyl | All-Wheel Drive | Automatic 9-spd | 20 | 24 | 21 | $3,300 |
Hybrid trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| GLE450 4matic 3.0L 6-cyl | All-Wheel Drive | Automatic 9-spd | 20 | 25 | 22 | $3,150 |
| GLE580 4matic 4.0L 8-cyl | All-Wheel Drive | Automatic 9-spd | 16 | 21 | 18 | $3,850 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2023 Mercedes-Benz GLE.
Test cruise control for unexpected braking at highway speeds
Check for any warning messages related to 12V and 48V battery systems
Inspect for any signs of fuel odor in the cabin or garage
Verify that the instrument cluster and all gauges function correctly
Ensure the sunroof and windshield are intact and check for any signs of cracking
Test the rear hatch for unexpected opening when unattended
Confirm that the Automatic Emergency Braking system engages as expected
2023 Mercedes-Benz GLE Common Problems by Component
29 owner complaints grouped by vehicle system.
POWER TRAIN
7 complaintsSafety-relatedOwners of the 2023 Mercedes-Benz GLE report several issues with the power train, primarily involving the vehicle unexpectedly shifting into neutral while driving. This issue often requires the driver to pull over and restart the vehicle to regain control, as described by multiple owners. Complaints frequently mention these incidents occurring at various speeds and sometimes after deceleration, with some reports indicating this happens as often as once a week. One report includes a crash where the vehicle went out of control after failing to reverse properly, resulting in significant damage but no injuries. The mileage at which these issues occur varies, with one complaint noting the problem persisting even after a recall repair at approximately 20,000 miles. These patterns suggest potential safety implications, including loss of control and the need for immediate corrective actions by drivers.
UNKNOWN OR OTHER
6 complaintsOwners of the 2023 Mercedes-Benz GLE report several issues, with a notable problem being windshield cracks and the subsequent difficulty in obtaining replacements due to a backlog. Complaints frequently mention long waits for OEM windshields, with some owners experiencing delays of up to four months, which may pose a safety concern. Another reported issue involves sunroof glass shattering unexpectedly, which results in glass shards entering the cabin and poses an immediate safety risk. Additionally, some owners describe a foul odor from the AC vents and problems with sensitive key fobs that inadvertently unlock doors or open the lift gate. These issues generally occur at low mileage, with one report noting the odor issue at under 12,000 miles.
STRUCTURE
4 complaintsOwners of the 2023 Mercedes-Benz GLE report issues primarily related to structural components, particularly involving the roof and rear hatch. One owner describes a shattered panel on the roof between the front windshield and panoramic roof. Another owner reports multiple instances of the rear hatch opening unexpectedly when the vehicle is unattended, raising potential safety and security concerns. Additionally, multiple owners mention a recall related to structural issues, but they express frustration over the unavailability of parts necessary for the repair. These complaints emerge early in vehicle ownership, with one owner noting issues within the first few miles and another with approximately 2,300 miles on the vehicle.
FUEL SYSTEM (3 complaints)
FUEL SYSTEM
3 complaintsOwners of the 2023 Mercedes-Benz GLE report issues related to the fuel system, often linked to a specific recall. Common symptoms include the vehicle shutting off unexpectedly, a persistent fuel odor, and unusual engine noises such as loud revving and clicking. These issues are typically noted at mileages ranging from 10,000 to 28,000 miles. Some owners express safety concerns due to the vehicle shutting off while driving, and one incident involved the fire department addressing a fuel odor in a garage. Buyers should be aware of potential delays in recall repairs due to parts availability, which may affect the resolution of these issues.
ELECTRICAL SYSTEM (3 complaints)
ELECTRICAL SYSTEM
3 complaintsOwners report issues with the electrical system of the 2023 Mercedes-Benz GLE, primarily involving instrument cluster failures and battery-related warnings. Complaints frequently mention the instrument cluster going black, disabling the speedometer, gas gauge, and safety features like blind spot monitoring for several hours. Additionally, multiple owners describe persistent warnings about low charge in the 12V battery, which can occur daily and lead to potential vehicle access restrictions. Some owners experience breakdowns due to malfunctions in both the 48V and 12V battery systems, resulting in sudden power loss and vehicle immobilization, sometimes with less than 4,000 miles on the odometer. These issues have safety implications, as they can leave drivers stranded or cause loss of vehicle control.
VEHICLE SPEED CONTROL (2 complaints)
VEHICLE SPEED CONTROL
2 complaintsOwners of the 2023 Mercedes-Benz GLE report issues with the vehicle's cruise control system, particularly when driving at highway speeds. Complaints frequently mention the car unexpectedly braking from speeds between 55-70 mph to as low as 15-20 mph without any obstruction ahead. This sudden deceleration occurs even when other vehicles are following closely, posing a risk of rear-end collisions. Additionally, owners describe instances where the vehicle brakes during automatic lane changes, especially on curves, and experiences aggressive lane-keeping actions. These issues have been reported without resolution after service visits, highlighting potential safety concerns for prospective buyers.
SERVICE BRAKES (2 complaints)
SERVICE BRAKES
2 complaintsSafety-relatedOwners of the 2023 Mercedes-Benz GLE report issues with the Automatic Emergency Braking (AEB) system. Complaints frequently mention the system failing to engage or provide any alerts, even in situations where a collision occurs, as seen in one reported crash. Another owner describes the brakes going to the floor without cause, accompanied by the seat belt restraining unexpectedly and the AEB warning light illuminating without an apparent collision threat. These issues are reported at mileage as low as 6,000 miles. The safety implications include a crash and unexpected braking behavior, which could be concerning for potential buyers evaluating the reliability of the vehicle's braking system.
VISIBILITY/WIPER (1 complaints)
VISIBILITY/WIPER
1 complaintWhile driving on the freeway, in a construction zone, at night, in the rain, the windshield wipers of my vehicle stopped working and froze in the upright (vertical) position. Because it was raining, and night time, I pulled to the side of the road and engaged the hazard lights. I attempted to restart the vehicle several times, as well as to turn the wipers on and off several times, to no avail. The dealership the car was taken to was able to confirm that the wipers did not, in fact, work. There was no warning that the wipers would stop working, no lamps came on, and no symptoms indicated that the wipers would fail. The vehicle has since been repaired and, therefore, not available for inspection.
FORWARD COLLISION AVOIDANCE (1 complaints)
FORWARD COLLISION AVOIDANCE
1 complaintSafety-relatedOn December 3, 2022, my new 2023 AMG GLE53, with less than 300 miles on the odometer, completely failed to issue a Forward Collision Warning and to activate the Automatic Emergency Braking when approaching at approximately 25 mph a city intersection, causing an accident with a vehicle that was stopped at the traffic light. That misbehavior was very unexpected from a vehicle that is supposed to be equipped with very advanced modern technologies for the safety of passengers and other road users. We were lucky that there was no injury, but that accident caused a lot of damages to both vehicles, exceeding several thousands of dollars, in addition to my disappointment of not seeing any of the advanced safety elements of the vehicle to operate as advertised. I would strongly recommend an investigation initiated by NHTSA, as the issue may not be isolated, and other users may be at risk. Thank you
When Do 2023 Mercedes-Benz GLE Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Mercedes-Benz GLE Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Mercedes-Benz GLE Years to Buy
Based on reliability index scoreThe best Mercedes-Benz GLE year is 2024 with a reliability score of 70/100, rated good. Other strong picks include 2023 (70/100) and 2019 (70/100).
2024
2023
(Current Model)
2019
Mercedes-Benz GLE Years to Avoid
The worst Mercedes-Benz GLE year is 2020 with a score of 61/100, primarily due to electrical system (28) issues.
Mercedes-Benz GLE Reliability Score Trend
Mercedes-Benz GLE reliability has remained consistent across model years, averaging 67/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 69/100 | Good |
| 2019 | 70/100 | Good |
| 2020 | 61/100 | Good |
| 2021 | 65/100 | Good |
| 2022 | 68/100 | Good |
| 2023 | 70/100 | Good |
| 2024 | 70/100 | Good |
| 2026 | 65/100 | Good |
Mercedes-Benz GLE Reliability Compared to Other Years
2023 Mercedes-Benz GLE Common Questions
10 questions from 2023 Mercedes-Benz GLE owners.
Parasitic voltage draw slk350 2007
Bought new amg h6 voltage drops to 12 in one c week More than a week
Speedometer not working
no movement ABS and ASR lights on Started today
Cam Magnet Leak
2008 Mercedes SL550. The right passenger side Cam magnet is leaking. What is the recommended repair for this? Acceleration More than a year
C300 Turn signal flashes 3 times then goes out dash says check left turn signal
Every time I start the car, the lights are fine and no messages in dash. As soon as I use the left turn signal, it flashes 3 times then goes out. Dash says check left turn signal. The same thing applies to one of the two front parking lights on each headlight unit (left and right) and and the left side indicator. I can drive all day with no problem but as soon as the automatic headlights come on the parking lights and side maker come on briefly then go out and I get messages for each on dash. Replaced both headlight/turn signal units and the exact same issue persists. Turn it off and it starts all over. Maybe unrelated but when I use rear defroster radio gets static; also volume knob in center dash is inconsistant but the volume buttons on the steering wheel work fine. More than a year
Exhaust sounds like a helicopter noise
Exhaust sounds like a helicopter noise
Frequently Asked Questions
Is the 2023 Mercedes-Benz GLE reliable?
What are the most common problems with the 2023 Mercedes-Benz GLE?
How many recalls does the 2023 Mercedes-Benz GLE have?
Is the 2023 Mercedes-Benz GLE expensive to maintain?
Don’t buy a 2023 Mercedes-Benz GLE without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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