Last updated: 2026-03-04

2018 Mercedes-Benz GLE Reliability Score & Common Problems
The 2018 Mercedes-Benz GLE scores 69/100 ("Good"). With 9 recalls and 51 owner complaints, reliability is acceptable but not class-leading.
2018 is 2 years after the facelift refresh.
Recalls
9
Complaints
51
Complaint Rate
1.5
per 10k sold
Below avgEst. Annual Cost
$908
Major Repair Risk
N/A
NHTSA Rating
N/A
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
9 recalls on record
Generation & Refresh (US)
2018 is 2 years after the facelift refresh.
- Year 7 in the Third generation (W166) (2012–2019).
- Well-established in its generation — most early issues should be resolved.
- 3rd generation GLE (US).
What this means for buyers
Post-refresh years tend to be among the most refined — updates have been applied and early kinks worked out.
Third generation (W166)
Should You Buy the 2018 Mercedes-Benz GLE?
The 2018 Mercedes-Benz GLE scores 69/100 ("Good"), placing it in acceptable but not class-leading territory. 2018 is 2 years after the facelift refresh.
With 51 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to power train (10). An extended warranty may provide additional peace of mind.
Compared to the 2019 Mercedes-Benz GLE, which scored 1 points higher.
Pros
- Acceptable reliability score
- Below-average complaint rate for SUV
- Well-established generation
Cons
- Above-average recall count
- POWER TRAIN issues reported (10 complaints)
- ELECTRICAL SYSTEM issues reported (6 complaints)
- 1 fire incident reported in owner complaints
Compare 2018 Mercedes-Benz GLE With
Common Problem Categories
Safety
- 9 manufacturer recalls issued
Other
- POWER TRAIN (10)
- ELECTRICAL SYSTEM (6)
- SERVICE BRAKES (5)
- STEERING (4)
- UNKNOWN OR OTHER (4)
- FUEL SYSTEM (3)
- TIRES (3)
- VEHICLE SPEED CONTROL (3)
- EXTERIOR LIGHTING (3)
- STRUCTURE (2)
- AIR BAGS (2)
- FUEL/PROPULSION SYSTEM (1)
- ENGINE (1)
- BACK OVER PREVENTION (1)
- SUSPENSION (1)
- WHEELS (1)
- VISIBILITY (1)
Recall Overview
9
recalls on record
The 2018 Mercedes-Benz GLE has 9 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
1.5
per 10k soldSegment avg: 23.5
Safety Incidents
Crashes
6
Fires
1
Injuries
4
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2018 Mercedes-Benz GLE Recall Details
9 recalls have been issued for the 2018 Mercedes-Benz GLE. All recall repairs are performed free of charge at authorized dealerships.
STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
FUEL SYSTEM, DIESEL, FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consequence
An engine stall while driving increases the risk of a crash.
Remedy
Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
ELECTRICAL SYSTEM, COMMUNICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
2018 Mercedes-Benz GLE NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas / PHEV Powertrain
Rollover risk: 0.0%
Safety Technologies
Mercedes-Benz GLE Repair Costs & Maintenance
Maintenance Rating
2.5Maintenance rating: 2.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$908
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2018 Mercedes-Benz GLE Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Drive Axle Assembly Leak Inspection | $76 – $112 |
| Air Conditioning Refrigerant Line Replacement | $1,277 – $1,538 |
| Drive Axle Assembly Drain & Refill | $68 – $89 |
| Air Conditioning Receiver Drier Assembly Replacement | $425 – $536 |
| Wheel Bearing Replacement | $531 – $730 |
| Body Control System Diagnosis & Testing | $61 – $90 |
| Wheel Replacement | $2,560 – $2,596 |
| Fuel Evaporative Canister Replacement | $578 – $635 |
| Heater Core Replacement | $1,509 – $2,043 |
| Trans Oil Pan Gasket Replacement | $581 – $808 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
When Buying a Used 2018 Mercedes-Benz GLE
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Inspect for water intrusion in trunk and spare tire area
- Test gear shifting from Park to Drive and Reverse
- Check for sunroof leaks and water damage
- Test brakes for responsiveness and unusual noise
- Verify headlight illumination at night
- Check for any unintended acceleration issues
- Inspect tire condition and tread depth
Check Any 2018 Mercedes-Benz GLE's History Before You Buy
Reliability scores tell you what to expect from the 2018 GLE in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Mercedes-Benz GLE with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2018 Mercedes-Benz GLE Common Problems by Component
51 owner complaints grouped by vehicle system.
POWER TRAIN
10 complaintsSafety-relatedOwners of the 2018 Mercedes-Benz GLE frequently report issues with the transmission, particularly difficulties in shifting gears. Common symptoms include the inability to shift from Park to other gears, or from Drive to Reverse, often requiring the engine to be restarted to resolve the issue temporarily. These problems are noted to occur around 60,000 miles and have persisted over several years for some owners. A crash incident is reported where the vehicle lunged forward unexpectedly from a stop, resulting in a collision. Additionally, one complaint mentions the vehicle rolling when the engine is shut off while still in Drive, posing a safety risk. These issues highlight potential safety concerns and operational inconveniences that prospective buyers should consider.
ELECTRICAL SYSTEM
6 complaintsSafety-relatedOwners of the 2018 Mercedes-Benz GLE report several issues related to the electrical system, with water intrusion being a significant factor. Complaints frequently mention water leaking through the sunroof, which damages electrical components like the fuel pump and batteries, with reported failures occurring around 49,000 to 81,000 miles. There are also reports of the information monitor freezing, particularly affecting the navigation function, which persists despite attempted software fixes. A notable safety concern involves unintended acceleration while parking, leading to a crash, though this issue is less commonly reported. Potential buyers should be aware of these electrical system issues and the associated safety implications.
SERVICE BRAKES
5 complaintsOwners of the 2018 Mercedes-Benz GLE frequently report issues with the service brakes, including premature wear of brake pads and rotors. Complaints often mention brake pads separating or wearing down to metal-on-metal contact without prior warning, with some owners noting the absence of an indicator sensor on the left side. Symptoms include delayed brake response, loud squealing noises, and the need for brake replacement at relatively low mileages, ranging from 9,000 to 37,873 miles. One owner describes a temporary loss of braking ability for several seconds, which required evasive action to avoid a collision, indicating potential safety implications. Buyers considering this model may want to verify the condition and maintenance history of the braking system.
STEERING (4 complaints)
STEERING
4 complaintsSafety-relatedOwners of the 2018 Mercedes-Benz GLE frequently report issues with the vehicle's steering, particularly unexpected swerving and loss of control. Complaints typically describe the car swerving in a zigzag motion without warning, sometimes at highway speeds, and one incident resulted in a low-speed collision due to electric power steering failure. In several cases, diagnostic tests at dealerships did not identify any faults, despite reported symptoms. These issues are noted at varying mileages, with one specific report mentioning a failure at approximately 8,000 miles. The safety implications include potential accidents due to sudden loss of steering control, which used car buyers should consider.
UNKNOWN OR OTHER (4 complaints)
UNKNOWN OR OTHER
4 complaintsSafety-relatedOwners of the 2018 Mercedes-Benz GLE report issues primarily related to the unexpected disabling of safety and communication systems, as well as sudden vehicle malfunctions. Complaints frequently mention the permanent deactivation of emergency systems such as E-Call/SOS and crash notification without any provided alternatives, significantly reducing the vehicle's safety features. One owner describes a fire originating in the engine bay during routine driving, while another reports the vehicle's parking brake engaging automatically, stopping the car abruptly. These incidents highlight potential safety risks, including fire hazards and loss of vehicle control. These issues are reported without specific mileage patterns, suggesting they could occur at various points in the vehicle's lifespan.
FUEL SYSTEM (3 complaints)
FUEL SYSTEM
3 complaintsOwners of the 2018 Mercedes-Benz GLE frequently report issues related to water intrusion affecting the fuel system, specifically the fuel pump control unit. Symptoms often include the vehicle failing to start or stalling unexpectedly while driving, with some instances occurring at highway speeds. Complaints commonly mention water accumulation in the spare tire wheel well, leading to rust and mold, and affecting the vehicle's electrical components. These issues are noted at mileages of approximately 50,000 to 132,000 miles. While no crashes or fires are reported, the stalling incidents could pose safety risks, particularly at higher speeds. Buyers should be aware of these patterns and check for any unresolved recall repairs.
TIRES (3 complaints)
TIRES
3 complaintsOwners of the 2018 Mercedes-Benz GLE report issues with tire integrity, including blowouts and low tread. A common pattern is the unexpected tire blowout, as one owner describes a front passenger tire failure at 35 MPH, leading to a recommendation for all tires to be replaced due to poor condition at just 1,000 miles on the tires. Another owner notes critically low tread on three tires at approximately 20,000 miles, though these were not covered by a recall. Additionally, a separate complaint describes recurring tire pressure loss, culminating in a sidewall bubble after repeated inflations. These issues suggest potential safety implications, such as the risk of blowouts and loss of tire integrity, which could affect vehicle control.
VEHICLE SPEED CONTROL (3 complaints)
VEHICLE SPEED CONTROL
3 complaintsSafety-relatedOwners of the 2018 Mercedes-Benz GLE report issues related to vehicle speed control, with two complaints involving crashes. One common issue involves the vehicle's handling in snowy conditions when equipped with Pirelli PZero tires, leading to loss of control and fishtailing, as described by an owner who experienced a spinout on the highway. Another complaint details unintended acceleration in a parking lot, resulting in a collision with a building. Additionally, some owners mention difficulties with the cruise control system, which does not allow for easy cancellation of the set speed unless the vehicle is stopped and the engine is turned off. These issues appear across various driving conditions and could pose safety risks, particularly in adverse weather or when parking.
EXTERIOR LIGHTING (3 complaints)
EXTERIOR LIGHTING
3 complaintsOwners of the 2018 Mercedes-Benz GLE frequently report issues with inadequate headlight illumination, particularly when driving at night. Complaints consistently describe the low beam headlights as insufficient, making it difficult to see on poorly lit roads and necessitating the use of high beams to ensure visibility. One owner reports that despite attempts to adjust the bulb locations, the illumination problem persists. These issues are noted at low mileage, around 20 miles in one case, and involve interactions with dealers and the manufacturer who state the headlights are functioning as designed. Safety implications are noted, as poor visibility could increase the risk of accidents or collisions with pedestrians.
AIR BAGS (2 complaints)
AIR BAGS
2 complaintsSafety-relatedOwners of the 2018 Mercedes-Benz GLE report issues with air bag deployment and warning system malfunctions. One owner describes a crash where none of the air bags deployed, resulting in an injury, highlighting a significant safety concern. Another owner reports an illuminated air bag warning light with a message indicating a "Front Left Malfunction," suggesting a potential failure of the driver's side air bag to deploy in a crash. This issue was noted at approximately 46,000 miles. These reports suggest potential air bag system failures that could pose safety risks, particularly in collision scenarios.
When Do 2018 Mercedes-Benz GLE Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Mercedes-Benz GLE Years
Best Mercedes-Benz GLE Years to Buy
The best Mercedes-Benz GLE year is 2024 with a reliability score of 70/100, rated good. Other strong picks include 2023 (70/100) and 2019 (70/100).
Mercedes-Benz GLE Years to Avoid
The worst Mercedes-Benz GLE year is 2020 with a score of 61/100, primarily due to electrical system (28) issues.
See full Mercedes-Benz GLE years-to-avoid analysis →Mercedes-Benz GLE Reliability Score Trend
Mercedes-Benz GLE reliability has remained consistent across model years, averaging 68/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 69/100 | Good |
| 2019 | 70/100 | Good |
| 2020 | 61/100 | Good |
| 2021 | 65/100 | Good |
| 2022 | 68/100 | Good |
| 2023 | 70/100 | Good |
| 2024 | 70/100 | Good |
Mercedes-Benz GLE Reliability Compared to Other Years
2018 Mercedes-Benz GLE Common Questions
10 questions from 2018 Mercedes-Benz GLE owners.
Parasitic voltage draw slk350 2007
Bought new amg h6 voltage drops to 12 in one c week More than a week
Speedometer not working
no movement ABS and ASR lights on Started today
Cam Magnet Leak
2008 Mercedes SL550. The right passenger side Cam magnet is leaking. What is the recommended repair for this? Acceleration More than a year
C300 Turn signal flashes 3 times then goes out dash says check left turn signal
Every time I start the car, the lights are fine and no messages in dash. As soon as I use the left turn signal, it flashes 3 times then goes out. Dash says check left turn signal. The same thing applies to one of the two front parking lights on each headlight unit (left and right) and and the left side indicator. I can drive all day with no problem but as soon as the automatic headlights come on the parking lights and side maker come on briefly then go out and I get messages for each on dash. Replaced both headlight/turn signal units and the exact same issue persists. Turn it off and it starts all over. Maybe unrelated but when I use rear defroster radio gets static; also volume knob in center dash is inconsistant but the volume buttons on the steering wheel work fine. More than a year
Exhaust sounds like a helicopter noise
Exhaust sounds like a helicopter noise
Frequently Asked Questions
Is the 2018 Mercedes-Benz GLE reliable?
What are the most common problems with the 2018 Mercedes-Benz GLE?
How many recalls does the 2018 Mercedes-Benz GLE have?
Is the 2018 Mercedes-Benz GLE expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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