Last updated: 2026-03-27
2024 Mercedes-Benz EQS Reliability Report
The 2024 Mercedes-Benz EQS scores 61/100 ("Good"). With 4 recalls and 6 owner complaints, reliability is acceptable but not class-leading.
Recalls
4
Complaints
6
Complaint Rate
13.4
per 10k sold
Est. Annual Cost
$908
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- STRUCTURE (3)
- ELECTRICAL SYSTEM (1)
- FORWARD COLLISION AVOIDANCE (1)
Generation & Refresh (US)
2024 received a facelift update for the First generation (V297).
- Changes: Addition of a free-standing hood ornament; Updated front fascia with a faux grille; Minor interior changes; Increased battery capacity.
- Year 3 in this generation (2022–2024).
- 1st generation EQS (US).
What this means for buyers
Refresh years bring updates but can also introduce new issues. Check early recall data before buying.
2022: First generation (V297) Launch
Generation start — new platform.
2024: This Model Year (Refresh)
2024 received a facelift update for the First generation (V297).
Should You Buy the 2024 Mercedes-Benz EQS?
The 2024 Mercedes-Benz EQS scores 61/100 ("Good"), placing it in acceptable but not class-leading territory. 2024 received a facelift update for the First generation (V297).
Its complaint rate (13.4 per 10k sold) is above the Sedan segment average of 6.2. The most common reports involve structure (3).
A pre-purchase inspection is recommended for used examples, with particular attention to structure (3). An extended warranty may provide additional peace of mind.
See also the 2023 Mercedes-Benz EQS for an earlier comparison.
Pros
- +Acceptable reliability score
- +Well-established generation
- +Only 6 complaints reported
Cons
- −Moderate recall count
- −Above-average complaint rate for Sedan
- −STRUCTURE: Issues with the 2024 Mercedes-Benz EQS related to the trunk and sunroof (3 complaints)
Compare 2024 Mercedes-Benz EQS With
Common Problem Categories
Safety
LOW RISK- 4 manufacturer recalls issued
Other
HIGH RISK- STRUCTURE (3)
- ELECTRICAL SYSTEM (1)
Recall Overview
4
recalls on record
The 2024 Mercedes-Benz EQS has 4 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.
NHTSA.gov →Complaint Breakdown
13.4
per 10k soldSegment avg: 6.2
Safety Incidents
0
Crashes
0
Fires
3
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Mercedes-Benz EQS Recall Details
4 recalls have been issued for the 2024 Mercedes-Benz EQS. All recall repairs are performed free of charge at authorized dealerships.
BACK OVER PREVENTION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
ELECTRICAL SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence
An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
ELECTRICAL SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Consequence
A sudden loss of drive power increases the risk of a crash.
Remedy
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
2024 Mercedes-Benz EQS NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 0.0%
Safety Technologies
Mercedes-Benz EQS Repair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$908
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2024 Mercedes-Benz EQS Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Carrier Bearing Replacement | $623 – $894 |
| Stabilizer Bar Link Kit Replacement | $182 – $246 |
| Intake Manifold Gasket Replacement | $743 – $939 |
| Washer Fluid Level Sensor Replacement | $258 – $372 |
| Active Suspension Air Spring Replacement | $2,990 – $3,403 |
| Radiator Fan Assembly Replacement | $1,474 – $1,603 |
| Liftgate Pulldown Motor Replacement | $859 – $911 |
| Coolant Reservoir Replacement | $437 – $501 |
| Power Seat Motor Replacement | $1,501 – $1,587 |
| Tire Pressure Monitor Lamp Diagnosis | $198 – $291 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2024 Mercedes-Benz EQS.
Inspect charge port for signs of arcing or damage
Test trunk operation for unexpected opening/closing
Check sunroof for signs of stress or cracking
Test forward collision and lane departure systems for phantom braking or steering issues
Verify ADAS systems function consistently without error messages
Buying a 2024 EQS? Check Its History First
Every 2024 Mercedes-Benz EQS has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
Affiliate link — we may earn a commission at no cost to you.
2024 Mercedes-Benz EQS Common Problems by Component
6 owner complaints grouped by vehicle system.
STRUCTURE
3 complaintsOwners report issues with the 2024 Mercedes-Benz EQS related to the trunk and sunroof. Complaints frequently mention the trunk opening and closing without warning, even when the vehicle is parked and locked, leading to one incident where a child was pinned and another where it almost injured two individuals. Additionally, multiple owners describe the sunroof glass shattering spontaneously while driving, with one instance resulting in injuries from imploded glass shards. These issues suggest potential safety risks, particularly concerning unexpected trunk movements and sunroof failures while the vehicle is in operation. No specific mileage or timeline patterns emerge from the complaints.
ELECTRICAL SYSTEM
1 complaintSigns of arcing on high voltage charge port. The issue was first identified and reported to an authorized Mercedes-Benz dealership (Pleasanton, CA) at approximately 41,000 miles. Despite the safety implications, the dealership chose not to perform a repair has denied warranty coverage, claiming Electrify America charging station for the caused.
FORWARD COLLISION AVOIDANCE
1 complaintThe EQS450's delivery was taken from the sonic walnut creek CA dealer on [XXX], the vehicle has ACC and brake assists malfunctioning issues. Phantom braking issues. On [XXX], I was traveling on Interstate at 70-75 mph with no nearby vehicles when the car suddenly braked as if there was a pending collision. It was very scary, it was so violent I thought I had hit something in the road, but it was a clear, dry, sunny day with no road hazards, obstacles or anything else that would have caused it. My wife’s head whipped back and forth, resulting in an enduring headache for her through the rest of the evening. MB Naperville serviced vehicles twice in the past three months , updated software often and again in the next three days, we experienced a sudden and hard stop while driving around 65 mph up a hill. It was a violent and sudden jolting stop. We feel hazardous and untrustworthy to drive the EQS450. MBUSA Case #[XXX] (6/18th) ,CASE [XXX] (6/19th - Opened by Mercedes Benz Naperville IL dealer). Appreciate your help, and options available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER (1 complaints)
UNKNOWN OR OTHER
1 complaintDriving approx 45mph on a highway without any cars nearby. Sunroof spontaneously exploded. All of the sunroof glass instantly demolished without anything hitting it.
SERVICE BRAKES (1 complaints)
SERVICE BRAKES
1 complaintMy Mercedes EQS 580 Sedan has had numerous "phantom" braking issues since purchase on [XXX]. While driving on Interstate the vehicle has hard braked multiple times like it was sensing an imminent collision though no collision was imminent. This puts the lives of other motorists and myself in danger. In addition to Interstate driving, the "phantom" braking has occurred several times when leaving a 4way stop. It again appears to sense an imminent collision when none does not exist. i have reached out to the Mercedes Benz Corporate USA offices several times. I was told a resolution to my request to terminate my lease due to safety concerns would be reached 6-8 weeks after September 26, 2024. It is now 10 weeks and 4 days after September 26 and they have still not responded to my multiple communications.
STEERING (1 complaints)
STEERING
1 complaintWhile driving, the vehicle’s lane keeping system applied an unintended and aggressive steering input during a lane change. I was merging left when the system suddenly forced the steering sharply to the right without driver command. This was not a gentle correction—it was a strong, unexpected movement that could have caused a collision if another vehicle was nearby. In addition, the vehicle has ongoing intermittent ADAS malfunctions, including false forward-collision warnings, proximity sensors activating with no obstacles present, and Park Assist activating while the vehicle is moving on normal roads. I’ve also received messages such as “camera obstructed/visibility blocked” and “content unavailable in current vehicle position,” with ADAS features disabling themselves temporarily. These issues have occurred multiple times and continue to reappear even after several repair attempts by the dealer. Because the defects happen randomly and cannot be reliably reproduced, the vehicle feels unsafe to operate and unpredictable. The steering, sensors, and driver-assist systems do not appear to function correctly or consistently. The vehicle is available for inspection.
When Do 2024 Mercedes-Benz EQS Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Mercedes-Benz EQS Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Mercedes-Benz EQS Years to Buy
Based on reliability index scoreThe best Mercedes-Benz EQS year is 2024 with a reliability score of 61/100, rated good. Other strong picks include 2023 (52/100) and 2022 (44/100).
2024
(Current Model)
2023
2022
Mercedes-Benz EQS Years to Avoid
The worst Mercedes-Benz EQS year is 2022 with a score of 44/100, primarily due to service brakes (11) issues.
Mercedes-Benz EQS Reliability Score Trend
Mercedes-Benz EQS reliability has improved in recent years, with newer models scoring an average of 57/100 compared to 44/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2022 | 44/100 | Mixed |
| 2023 | 52/100 | Mixed |
| 2024 | 61/100 | Good |
Mercedes-Benz EQS Reliability Compared to Other Years
2024 Mercedes-Benz EQS Common Questions
10 questions from 2024 Mercedes-Benz EQS owners.
No crank no start
My car was running fine until it got down to freezing point outside and then I went out to start the next day and my dash lights came on and my windows work but I have to jump the starter relay to start the car but it won’t shift outta 1st gear and my brake lights are staying on until I turn the ignition switch off but everything was fine b for the battery went dead and I changed the starter relay and still no crank no start….. Jumping the relay for the starter starts it but don’t shift outta 1st gear More than a month
Tumping Noise back right side
When driving slow and coming to a stop, my car make tumping noises, but when you drive at normal speed, it drives like a baby
New battery
My car won’t start when i turn the key over it don’t do nothing don’t make a sound but if i jump the starter relay with the car in the on position it’ll start but then when u drive it it won’t shift outta 1st gear my break lights stay on until i turn the car off all my dash lights come on like there supposed to and i got a check engine light on a abs lights stay comes on a bsa or something like that light comes on my srs light comes on and none of them turn off until i turn the key off all my windows work radio works seat memory still works and i haven’t had a battery on it in about a month a good one I’ve tried a couple diferent ones on it and none of the had enough juice to do anything but turn ones on it my dash lights and then it would die out i even tried jump starting the batterys but it still wouldn’t start the car the only way i can start it is by jumping the starter relay and i never had any of these problems until i changed the battery ooooo and my key fob isn’t working right When i jump start the starter relay makes it better but don’t shift outta 1st gear More than a month
Seat belt
Seat belt indicator won’t go off
Convertible top frame
When putting the Convertible Top down the left side frame doesn’t go in the boot far enough for the boot cover to close when we bring the top back up. It works correctly. It worked fine one day and stopped the next when you put a little pressure on the frame to see if it will go down it’s stiff. It won’t budge. A few days
Frequently Asked Questions
Is the 2024 Mercedes-Benz EQS reliable?
What are the most common problems with the 2024 Mercedes-Benz EQS?
How many recalls does the 2024 Mercedes-Benz EQS have?
Is the 2024 Mercedes-Benz EQS expensive to maintain?
Don’t buy a 2024 Mercedes-Benz EQS without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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