Last updated: 2026-10-10
Kia Sorento vs Mazda CX-5: Reliability Compared

Kia Sorento

Mazda CX-5
On reliability, the Mazda CX-5 comes out well ahead of the KIA Sorento. It has fewer owner complaints per car sold and lower repair costs. The Sorento has far more recalls and a higher chance of a major repair, though both models have serious engine problems.
How Do the Kia Sorento and Mazda CX-5 Generations Compare?
Verdict
The Mazda CX-5 is more reliable than the Kia Sorento, scoring 83/100 vs 71/100.
The more reliable used SUV here is the Mazda CX-5, and the gap is large. It draws fewer owner complaints per car sold, has far fewer recalls across the same nine model years, and costs less to keep running. A repair is also less likely to be major. The CX-5 is not trouble free, since cracked cylinder heads can run to $8,000. But the Sorento's engine oil loss and failures between 90,000 and 116,000 miles leave it behind on almost every measure.
Key Differences
- 1Mazda CX-5 costs $86 less per year to repair
- 2Mazda CX-5 has 32 fewer total recalls
- 3Mazda CX-5 scores 12 points higher in reliability
Category Scoreboard
Kia Sorento vs Mazda CX-5: Which Is More Reliable?
| Metric | Kia Sorento | Mazda CX-5 |
|---|---|---|
| Reliability Score | 71/100 | 83/100 |
| Years Tracked | 9 | 9 |
| Total Recalls | 43 | 11 |
| Complaints per 10k Sold | 7.4 | 5.6 |
| Annual Repair Cost | $533/yr | $447/yr |
| Repair Frequency | 0.3/yr | 0.3/yr |
| Major Repair Risk | 11% | 8% |
| Safety RatingNHTSA overall | 2026 NHTSA | 2026 NHTSA |
| Frontal | ||
| Side | ||
| Rollover | ||
| Year Wins | 0 | 9 |
What Are the Common Problems With the Kia Sorento and Mazda CX-5?
Engines are the weak point on both, but they fail differently. CX-5 cylinder heads crack and leak oil onto the hot exhaust side, giving a burning smell or smoke, usually at 30,000 to 80,000 miles. Sorento engines burn oil with no leak and no warning light, then knock, misfire, or stall. The CX-5 adds touchscreen ghost touch and smart brake radar faults, and its service brake complaints include crashes. The Sorento has no brake area among its main problems. Its steering and exterior lighting complaints, such as sticking steering and headlights going dark at night, carry no crash links.
| Component | Kia Sorento | Mazda CX-5 |
|---|---|---|
| ENGINE | 1.4Low | 1.5Low |
| POWER TRAIN | 1.5Low | 0.6Very Low |
| ELECTRICAL SYSTEM | 1.1Low | 0.7Very Low |
| UNKNOWN OR OTHER | 1Very Low | 0.7Very Low |
| STEERING | 0.3Very Low | 0.1Very Low |
| EXTERIOR LIGHTING | 0.3Very Low | 0.1Very Low |
| STRUCTURE | 0.2Very Low | 0.2Very Low |
| VEHICLE SPEED CONTROL | 0.2Very Low | 0.2Very Low |
| SERVICE BRAKES | 0.1Very Low | 0.3Very Low |
| AIR BAGS | 0.1Very Low | 0.2Very Low |
| VISIBILITY/WIPER | 0.1Very Low | 0.1Very Low |
| TRAILER HITCHES | 0.1Very Low | —None |
| VISIBILITY | 0.1Very Low | —None |
| FORWARD COLLISION AVOIDANCE | —None | 0.1Very Low |
| FUEL SYSTEM | —None | 0.1Very Low |
| ENGINE AND ENGINE COOLING | —None | —None |
| SEAT BELTS | —None | —None |
| FUEL/PROPULSION SYSTEM | —None | —None |
| LANE DEPARTURE | —None | —None |
| SUSPENSION | —None | —None |
| TIRES | —None | —None |
| SEATS | —None | —None |
Complaints per 10,000 units sold, aggregated across all tracked model years from NHTSA owner reports.
Which Is Cheaper to Maintain: Kia Sorento or Mazda CX-5?
How Does Kia Sorento vs Mazda CX-5 Reliability Compare by Year?
| Year | Kia Sorento | Mazda CX-5 | Edge |
|---|---|---|---|
| 2026 | 80/1004R / 0C | 94/1000R / 0C | Mazda CX-5 |
| 2025 | 75/1008R / 72C | 82/1003R / 25C | Mazda CX-5 |
| 2024 | 79/1002R / 35C | 84/1001R / 53C | Mazda CX-5 |
| 2023 | 70/1007R / 120C | 81/1002R / 96C | Mazda CX-5 |
| 2022 | 66/10010R / 171C | 87/1000R / 50C | Mazda CX-5 |
| 2021 | 66/1006R / 217C | 83/1000R / 129C | Mazda CX-5 |
| 2020 | 71/1001R / 115C | 86/1000R / 94C | Mazda CX-5 |
| 2019 | 64/1002R / 383C | 75/1002R / 229C | Mazda CX-5 |
| 2018 | 68/1003R / 232C | 71/1003R / 310C | Mazda CX-5 |
Best years to cross-shop: The 2024 Kia Sorento scored 79/100 and the 2022 Mazda CX-5 scored 87/100 — the strongest shared model years that have been on the road for at least two years, where available.
Who Should Buy the Kia Sorento vs the Mazda CX-5?
Kia Sorento vs Mazda CX-5: Common Questions
- Is the Mazda CX-5 more reliable than the KIA Sorento?
- Yes, by a large margin. The CX-5 has 5.6 owner complaints per 10,000 sold against 7.4 for the Sorento. It also has lower repair costs and fewer recalls. Its main risk is cracked cylinder heads, while the Sorento's is engine failure after oil loss.
- Which has more recalls, the CX-5 or the Sorento?
- The Sorento, by a wide gap. Federal recall records show 43 recalls for the Sorento across model years 2018 to 2026, against 11 for the CX-5. Check any specific car's VIN for open recalls before you buy, since a model's total does not tell you about one car.
- Which costs less to repair?
- The CX-5 costs less. Independent repair-cost data estimates $447 a year for the CX-5 and $533 for the Sorento, about $430 apart over five years. Shop visits are equal at 0.3 a year, but a Sorento repair is more likely to be major.
- What is the biggest engine problem on the CX-5?
- Cracked cylinder heads. They leak oil onto the hot exhaust side, which causes a burning smell, white smoke, or oil on the ground. Many cars show no warning light until oil runs low. Reports cluster between 30,000 and 80,000 miles, and repair quotes reach $8,000.
- Why do Sorento engines fail?
- Owner complaints point to oil disappearing between changes with no visible leak and no warning light. Some owners report a quart every 400 miles. Many cases end in knocking, misfires, or a stall at highway speed, usually between 90,000 and 116,000 miles. Check oil records before buying.
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Decided between Kia Sorento and Mazda CX-5? Run a VIN check before you buy — uncover hidden accidents, title issues, and open recalls.
How we score the Kia Sorento and Mazda CX-5
Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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