Last updated: 2026-10-10

2025 Kia Sorento
RELIABILITY SCORE: 75/100 (GOOD)

2025 Kia Sorento Reliability Report

The 2025 KIA Sorento rates good for reliability, but hybrid owners report sudden power loss that drops the car to about 20 mph.

Recalls

8

Complaints

72

Complaint Rate

7.6per 10,000 sold

Est. Repair Cost

$533

Annual Fuel Cost

$2,300–$2,600

Detailed Score Breakdown

Complaint Severity67/100

Component-weighted complaints normalized by sales volume

Repair Costs80/100

Independent repair cost ratings

Recall Impact71/100

Recall count weighted by severity

Issue Diversity87/100

Breadth of reported problem categories

The Verdict

Consider

Rates good and sits among the stronger Sorento years, though hybrid limp mode and sudden power loss lead its owner complaints.

Top Issues to Watch

  • POWER TRAIN (26)
  • ELECTRICAL SYSTEM (12)
  • VEHICLE SPEED CONTROL (5)

Should You Buy the 2025 Kia Sorento?

Reliability is good, and close to average against other 2025 SUVs. Among the nine scored Sorento years, this one is among the stronger. The 2024 rates better, with fewer complaints and recalls. The 2026 also rates higher, but it has no owner complaints yet, so that rating reflects little time on the road. Crash protection is 5 of 5 stars, and estimated yearly repair cost runs slightly above the class figure.

The problem to know about is sudden power loss, mostly on hybrids. The gas engine cuts out, a warning tells the driver to pull over, and the car crawls along at about 20 to 25 mph, sometimes at highway speed. Many cases start in the first few thousand miles and come back after dealers find nothing wrong. Owners also report 12V batteries dying without warning and inverter radiators punctured by road debris. Recalls cover the electrical system, exterior lighting, engine cooling, and the fuel system.

Ask for service records showing any limp-mode visits, and confirm every recall was completed. A 2024 is worth pricing as well.

Compared to the 2026 Kia Sorento, which scored 5 points higher. See also the 2024 Kia Sorento for an earlier comparison.

Pros

  • +Acceptable reliability score
  • +Infrequent unscheduled repairs
  • +Low major repair risk (11%)

Cons

  • −Above-average recall count
  • −Above-average complaint rate for SUV
  • −POWER TRAIN: Sudden power loss is the dominant pattern, mostly on hybrid models (26 complaints)

Compare 2025 Kia Sorento With

Common Problem Categories

Safety

LOW RISK
  • 8 manufacturer recalls issued

Other

HIGH RISK
  • POWER TRAIN (26)
  • ELECTRICAL SYSTEM (12)

See detailed breakdown by component ↓

Recall Overview

8

recalls on record

The 2025 Kia Sorento has 8 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.

NHTSA.gov →

Complaint Breakdown

7.6

per 10,000 sold

Segment avg: 3.5

LowAvgHigh
Low

Safety Incidents

4

Crashes

0

Fires

4

Injuries

0

Deaths

★★★★★

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2025 Kia Sorento Recall Details

8 recalls have been issued for the 2025 Kia Sorento. All recall repairs are performed free of charge at authorized dealerships.

26V0460002026-01-27

ELECTRICAL SYSTEM

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

Consequence

An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

Remedy

The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

25V0060002025-01-13

ELECTRICAL SYSTEM, EXTERIOR LIGHTING

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

25V5480002025-08-25

ENGINE AND ENGINE COOLING

Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.

VIN History Report

Buying a used 2025 Kia Sorento? Check its history first

Power train problems lead owner complaints about the 2025 Kia Sorento, and 8 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.

No VIN? Just hit “Check VIN” to look one up.

  • Accidents
  • Open Recalls
  • Title History
  • Odometer Rollback

2025 Kia Sorento NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 4/5

Rollover risk: 15.9%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row, 3rd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger, 2nd row)Seat Belt Load Limiters (Driver, Front Passenger, 2nd row)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, 2nd row, 3rd row)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger, 2nd row)Knee (Driver)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)Unattended Child Reminder Direct Sensing System (Yes)LATCH Locations (2nd row, 3rd row)Safety Power Windows (Anti-Pinch) (Standard/Optional)Safety Power Windows (Anti-Pinch) locations (Not Available)

HEV Powertrain

Driver: 4/5Passenger: 4/5

Rollover risk: 15.9%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row, 3rd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger, 2nd row)Seat Belt Load Limiters (Driver, Front Passenger, 2nd row)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, 2nd row, 3rd row)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger, 2nd row)Knee (Driver)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)Unattended Child Reminder Direct Sensing System (Yes)LATCH Locations (2nd row, 3rd row)Safety Power Windows (Anti-Pinch) (Standard/Optional)Safety Power Windows (Anti-Pinch) locations (Not Available)

PHEV Powertrain

Rollover risk: 0.0%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row, 3rd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger, 2nd row)Seat Belt Load Limiters (Driver, Front Passenger, 2nd row)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, 2nd row, 3rd row)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger, 2nd row)Knee (Driver)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)Unattended Child Reminder Direct Sensing System (Yes)LATCH Locations (2nd row, 3rd row)Safety Power Windows (Anti-Pinch) (Standard/Optional)Safety Power Windows (Anti-Pinch) locations (Not Available)
View full safety data on NHTSA.gov →

Kia SorentoRepair Costs & Maintenance

Maintenance Rating

4Maintenance rating: 4 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$533

vs $521 avg for compact SUVs

vs $652 avg for all vehicles

Repair Frequency

0.3

unscheduled repair visits per year

Severe Repair Probability

11%

chance of a major repair

Annual Cost Comparison

Sorento
$533
Category Avg
$521
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Kia Sorento Resale Value

The Kia Sorento is estimated to retain about 57.1% of its original value after 5 years, based on observed used-car listings.

This benchmark covers the Kia Sorento model overall and is not specific to the 2025 model year.

Value Retained
57.1%

after 5 years

Depreciation
42.9%

over the same period

Listings Analyzed
192

U.S. used-car listings

Listings observed in . This is a historical market benchmark, not a current price quote.

Explore Kia Sorento depreciation and resale value on CarResaleValue.com

MPG & Annual Running Costs

Gas

23–26 MPG

Running cost: $2,850–$3,150/yr

Fuel + repair

20–23 city / 27–31 hwy MPG

Plug-in Hybrid

33–36 MPG

Running cost: $2,200–$2,350/yr

Fuel + repair

33–36 city / 34–36 hwy MPG

Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2025 EPA label cycle.

Gas trims
TrimDriveTrans.CityHwyCombFuel Cost
Sorento FWD 2.5L 4-cylFront-Wheel DriveAutomatic (S8)233126$2,300
Sorento AWD 2.5L 4-cylAll-Wheel DriveAutomatic (S8)232825$2,400
Sorento AWD 2.5L 4-cylAll-Wheel DriveAutomatic (AM-S8)202723$2,600
Sorento FWD 2.5L 4-cylFront-Wheel DriveAutomatic (AM-S8)202923$2,600
Plug-in Hybrid trims
TrimDriveTrans.CityHwyCombFuel Cost
Sorento Plug-in Hybrid 1.6L 4-cylAll-Wheel DriveAutomatic (AM-S6)333433$1,800

Used Buying Checklist

Key things to inspect or verify before purchasing a 2025 Kia Sorento.

  • Run the VIN for open recalls, including exterior lighting campaign 25V006000, and confirm completed repairs.

  • Ask for service records showing repeat visits for hybrid malfunction, limp mode, or High Power Control Unit replacement.

  • Merge onto a highway under hard throttle and watch for hybrid warnings or a 20 mph speed limit message.

  • Shift between reverse and drive several times and watch for a "gear already selected" error or rolling forward.

  • Look behind the front grille for debris damage to the radiator and inverter radiator, and check for coolant leaks.

  • Test every window and door lock button from the driver's door switch panel.

  • Inspect the sunroof glass for cracks and confirm both side mirrors lock firmly in place.

  • Drive with lane keep assist on and note any weaving within the lane or false driver attention alerts.

2025 Kia Sorento Common Problems by Component

72 owner complaints grouped by vehicle system.

26
12
11
POWER TRAIN (26)ELECTRICAL SYSTEM (12)UNKNOWN OR OTHER (11)VEHICLE SPEED CONTROL (5)ENGINE (5)LANE DEPARTURE (2)AIR BAGS (2)VISIBILITY/WIPER (2)Other (7)

POWER TRAIN

26 complaints

Sudden power loss is the dominant pattern, mostly on hybrid models. The gas engine cuts out, a hybrid system warning tells the driver to pull over, and the car crawls along at about 20 to 25 mph on electric power, sometimes at highway speed. Many cases start within the first few thousand miles and come back after dealers find nothing wrong. Other reports describe hesitation when pulling away from a stop, the transmission stuck in first gear, a "gear already selected" error that traps the car in reverse, and an early misfire from a failed ignition coil.

26 complaints total

ELECTRICAL SYSTEM

12 complaints

Hybrid limp mode is the main pattern. The gas engine shuts off, warnings fill the dash, and the car stays capped near 20 mph until it is restarted. In one case the failure returned within a month of a High Power Control Unit replacement. Other reports describe 12V batteries that go dead without warning, inverter radiators punctured by road debris that trigger a "Check drive motor cooling system" alert, and window and door lock switches that stop working until restart. One owner reports a parked car backing up on its own and pinning them. One report concerns an exterior lighting recall.

12 complaints total

UNKNOWN OR OTHER

11 complaintsSafety-related

These reports cover a wide mix of failures. In one crash, the car lunges forward while parking and hits a pole, injuring 1 person. Several owners say road debris gets past the grille and damages the radiator or AC, and Kia denies warranty coverage. Other problems include 12V batteries that keep dying after replacement, the engine shutting off so the car runs on battery alone, key fobs that are not recognized and leave drivers stranded, a sunroof that shatters, the car rolling forward when shifted into reverse, ABS and stability lights with a stiff brake pedal on cruise control, and a collapsing jack.

11 complaints total1 crash1 injury
VEHICLE SPEED CONTROL (5 complaints)

VEHICLE SPEED CONTROL

5 complaintsSafety-related

Limp mode kicks in with a message limiting speed, usually to 20 mph, sometimes while slowing from highway speed or pulling into traffic. Drivers report coasting with the pedal on the floor while traffic swerves around them. One crash follows a speed limit warning, a hard brake pedal, and brakes that pulse violently. One failure happens in near-freezing weather, and dealers often cannot reproduce the problem. Another is reported at about 4,000 miles. A separate report describes the instrument cluster freezing, which hides speed and gear position.

5 complaints total1 crash
ENGINE (5 complaints)

ENGINE

5 complaints

Limp mode at highway speed, with a sharp drop in speed, leads these reports. Dealers often cannot find a cause, and in one case the problem returned about 1,500 miles after the first event. Other drivers describe RPMs rising with no gain in speed, slipping, and refusing to move from a stop until shifted back through park. One report describes strong fumes in the cabin, then power loss with gas and oil leaking together, followed by a 5 day wait for parts. Road debris puncturing the inverter radiator can leave the car undrivable.

5 complaints total
LANE DEPARTURE (2 complaints)

LANE DEPARTURE

2 complaints

Lane keep assist makes the car wobble back and forth inside its lane. Hybrid owners say it can make drivers dizzy and sometimes swerves enough to risk a crash. A separate complaint involves the driver attention warning, which comes on often for no clear reason and distracts the driver. One owner says the distraction contributed to a near miss with a horse and buggy. Both problems involve driver assistance features acting when nothing is wrong.

2 complaints total
AIR BAGS (2 complaints)

AIR BAGS

2 complaintsSafety-related

The airbags fail to deploy in serious crashes. Both reports involve crashes, with 3 injuries in total. One is a head-on collision in which the other vehicle's airbags deploy. The other is a deer strike at 80 mph, where the driver also says the car made no attempt to brake. Neither driver saw a warning light or any other sign of a fault beforehand. The reports are few, but each describes a failure of a core crash protection system.

2 complaints total2 crashes3 injuries
VISIBILITY/WIPER (2 complaints)

VISIBILITY/WIPER

2 complaints

The sunroof explodes at highway speed with a sound like a gunshot. Glass scatters outward, and the driver sees no sign that anything struck the car. In a separate problem, both side mirrors partly fold inward at highway speed in wind, blocking the view of blind spots. That owner also reports a check engine light on since the car was 5 days old and a dealer that cannot take the car in until a loaner is available.

2 complaints total
STEERING (2 complaints)

STEERING

2 complaints

A sudden lockup while turning can stop the car in the road with every warning light on. Effort at the wheel becomes heavier than in a car without power steering. In that case the dealer found a loose wiring harness rubbing against the steering shaft. Another report describes the engine starting to cut out while adaptive steering and lane assist seem to fight each other, jerking the car between lane lines until lane assist is turned off.

2 complaints total
ENGINE AND ENGINE COOLING (1 complaints)

ENGINE AND ENGINE COOLING

1 complaint
2025-07-14

The contact owns a 2025 Kia Sorento Hybrid. The contact stated that while driving 60 MPH, the vehicle lost motive power. The message "Check Fluids. Fluids Are Low" was displayed. The contact stated that the vehicle was able to restart but failed to respond upon depressing the accelerator pedal. The vehicle was towed to a dealer, where it was diagnosed that an inverter coolant component had sustained a hole from a pebble or a bug, causing the coolant leak. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 2,000.

Best & Worst Kia Sorento Years

Best Kia Sorento Years to Buy

Kia Sorento Years to Avoid

Kia Sorento Reliability Score Trend

Scores 0–100. Higher is better. Current year highlighted.

Kia Sorento reliability scores by year
YearScoreRating
201868/100Good
201964/100Good
202071/100Good
202166/100Good
202266/100Good
202370/100Good
202479/100Good
202575/100Good
202680/100Excellent

Kia Sorento Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202680/100+5Excellent40
2025(selected)75/100-4Good872
202479/100+9Good235
202370/100+4Good7120
202266/1000Good10171
202166/100-5Good6217
202071/100+7Good1115
201964/100-4Good2383
201868/100—Good3232

2025 Kia Sorento Reliability by Powertrain

The 2025 Kia Sorento is available with 3powertrain options. Here's how they compare on reliability.

Reliability comparison across powertrain options
PowertrainComplaintsRecallsIncidents*Crash Rating
Gas49335 out of 5
HEV22215 out of 5
PHEV130N/T
Total7284

NHTSA tracks complaints by vehicle configuration when that detail is available. Model-level reports that do not identify a specific powertrain are included in Total but not assigned to a row. A plus sign indicates a confirmed minimum; — means no complaints could be attributed to that specific powertrain. N/T = Not tested by NHTSA.

* Incidents = crash + fire reports. A single complaint can include multiple incident types.

Frequently Asked Questions

Is the 2025 KIA Sorento reliable?
Yes, it rates good for reliability. It is close to average against other 2025 SUVs and among the stronger of the nine Sorento years scored. It earns 5 of 5 federal crash-test stars. The main weakness is hybrid limp mode, which owners report often.
What are the most common problems with the 2025 KIA Sorento?
Power train complaints lead, followed by electrical, vehicle speed control, and engine. Most involve sudden power loss, where the gas engine cuts out and the car is held near 20 mph. Owners also report dead 12V batteries, hesitation from a stop, and a transmission stuck in first gear.
Does the 2025 KIA Sorento have limp mode problems?
Yes, limp mode is the dominant complaint, mostly on hybrids. A warning appears, power drops, and speed is capped at roughly 20 mph, sometimes on the highway. Dealers often cannot find a cause, and some owners say the problem returned after repairs, including one within a month of a control unit replacement.
How many recalls does the 2025 KIA Sorento have?
Federal records list 8 recalls for this year. They cover the electrical system, exterior lighting, engine and engine cooling, and the fuel system. Before buying, ask the seller for proof that each recall repair was done, or check with a KIA dealer.
Is the 2025 KIA Sorento better than the 2024 or 2026?
The 2024 rates better and has fewer complaints and recalls. The 2026 rates higher too, but it has no owner complaints yet, so it simply has had less time to collect them. That makes the 2024 the more proven comparison.

Don’t buy a 2025 Kia Sorento without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How we score the 2025 Kia Sorento

Of the four inputs behind this score, the 2025 Kia Sorento does best on how many systems draw complaints (87/100) and worst on complaint severity (67/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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