Last updated: 2026-10-10

2025 Kia Sorento Reliability Report
The 2025 KIA Sorento rates good for reliability, but hybrid owners report sudden power loss that drops the car to about 20 mph.
Recalls
8
Complaints
72
Complaint Rate
7.6per 10,000 sold
Est. Repair Cost
$533
Annual Fuel Cost
$2,300–$2,600
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Rates good and sits among the stronger Sorento years, though hybrid limp mode and sudden power loss lead its owner complaints.
Top Issues to Watch
- POWER TRAIN (26)
- ELECTRICAL SYSTEM (12)
- VEHICLE SPEED CONTROL (5)
Should You Buy the 2025 Kia Sorento?
Reliability is good, and close to average against other 2025 SUVs. Among the nine scored Sorento years, this one is among the stronger. The 2024 rates better, with fewer complaints and recalls. The 2026 also rates higher, but it has no owner complaints yet, so that rating reflects little time on the road. Crash protection is 5 of 5 stars, and estimated yearly repair cost runs slightly above the class figure.
The problem to know about is sudden power loss, mostly on hybrids. The gas engine cuts out, a warning tells the driver to pull over, and the car crawls along at about 20 to 25 mph, sometimes at highway speed. Many cases start in the first few thousand miles and come back after dealers find nothing wrong. Owners also report 12V batteries dying without warning and inverter radiators punctured by road debris. Recalls cover the electrical system, exterior lighting, engine cooling, and the fuel system.
Ask for service records showing any limp-mode visits, and confirm every recall was completed. A 2024 is worth pricing as well.
Compared to the 2026 Kia Sorento, which scored 5 points higher. See also the 2024 Kia Sorento for an earlier comparison.
Pros
- +Acceptable reliability score
- +Infrequent unscheduled repairs
- +Low major repair risk (11%)
Cons
- −Above-average recall count
- −Above-average complaint rate for SUV
- −POWER TRAIN: Sudden power loss is the dominant pattern, mostly on hybrid models (26 complaints)
Compare 2025 Kia Sorento With

2025 Hyundai Santa Fe
Reliability: 75/100

2025 Chevrolet Blazer EV
Reliability: 57/100

2025 Nissan Rogue
Reliability: 84/100

2025 Subaru Forester
Reliability: 79/100

2025 Hyundai Tucson
Reliability: 75/100
Common Problem Categories
Safety
LOW RISK- 8 manufacturer recalls issued
Other
HIGH RISK- POWER TRAIN (26)
- ELECTRICAL SYSTEM (12)
Recall Overview
8
recalls on record
The 2025 Kia Sorento has 8 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.
NHTSA.gov →Complaint Breakdown
7.6
per 10,000 soldSegment avg: 3.5
Safety Incidents
4
Crashes
0
Fires
4
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2025 Kia Sorento Recall Details
8 recalls have been issued for the 2025 Kia Sorento. All recall repairs are performed free of charge at authorized dealerships.
ELECTRICAL SYSTEM
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Consequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
ENGINE AND ENGINE COOLING
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
Buying a used 2025 Kia Sorento? Check its history first
Power train problems lead owner complaints about the 2025 Kia Sorento, and 8 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2025 Kia Sorento NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 15.9%
Safety Technologies
HEV Powertrain
Rollover risk: 15.9%
Safety Technologies
PHEV Powertrain
Rollover risk: 0.0%
Safety Technologies
Kia SorentoRepair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$533
vs $521 avg for compact SUVs
vs $652 avg for all vehicles
Repair Frequency
0.3
unscheduled repair visits per year
Severe Repair Probability
11%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Kia Sorento Resale Value
The Kia Sorento is estimated to retain about 57.1% of its original value after 5 years, based on observed used-car listings.
This benchmark covers the Kia Sorento model overall and is not specific to the 2025 model year.
- Value Retained
- 57.1%
- Depreciation
- 42.9%
- Listings Analyzed
- 192
after 5 years
over the same period
U.S. used-car listings
Listings observed in . This is a historical market benchmark, not a current price quote.
Explore Kia Sorento depreciation and resale value on CarResaleValue.comMPG & Annual Running Costs
Gas
23–26 MPG
Running cost: $2,850–$3,150/yr
Fuel + repair
20–23 city / 27–31 hwy MPG
Plug-in Hybrid
33–36 MPG
Running cost: $2,200–$2,350/yr
Fuel + repair
33–36 city / 34–36 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2025 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| Sorento FWD 2.5L 4-cyl | Front-Wheel Drive | Automatic (S8) | 23 | 31 | 26 | $2,300 |
| Sorento AWD 2.5L 4-cyl | All-Wheel Drive | Automatic (S8) | 23 | 28 | 25 | $2,400 |
| Sorento AWD 2.5L 4-cyl | All-Wheel Drive | Automatic (AM-S8) | 20 | 27 | 23 | $2,600 |
| Sorento FWD 2.5L 4-cyl | Front-Wheel Drive | Automatic (AM-S8) | 20 | 29 | 23 | $2,600 |
Plug-in Hybrid trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| Sorento Plug-in Hybrid 1.6L 4-cyl | All-Wheel Drive | Automatic (AM-S6) | 33 | 34 | 33 | $1,800 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2025 Kia Sorento.
Run the VIN for open recalls, including exterior lighting campaign 25V006000, and confirm completed repairs.
Ask for service records showing repeat visits for hybrid malfunction, limp mode, or High Power Control Unit replacement.
Merge onto a highway under hard throttle and watch for hybrid warnings or a 20 mph speed limit message.
Shift between reverse and drive several times and watch for a "gear already selected" error or rolling forward.
Look behind the front grille for debris damage to the radiator and inverter radiator, and check for coolant leaks.
Test every window and door lock button from the driver's door switch panel.
Inspect the sunroof glass for cracks and confirm both side mirrors lock firmly in place.
Drive with lane keep assist on and note any weaving within the lane or false driver attention alerts.
2025 Kia Sorento Common Problems by Component
72 owner complaints grouped by vehicle system.
POWER TRAIN
26 complaintsSudden power loss is the dominant pattern, mostly on hybrid models. The gas engine cuts out, a hybrid system warning tells the driver to pull over, and the car crawls along at about 20 to 25 mph on electric power, sometimes at highway speed. Many cases start within the first few thousand miles and come back after dealers find nothing wrong. Other reports describe hesitation when pulling away from a stop, the transmission stuck in first gear, a "gear already selected" error that traps the car in reverse, and an early misfire from a failed ignition coil.
ELECTRICAL SYSTEM
12 complaintsHybrid limp mode is the main pattern. The gas engine shuts off, warnings fill the dash, and the car stays capped near 20 mph until it is restarted. In one case the failure returned within a month of a High Power Control Unit replacement. Other reports describe 12V batteries that go dead without warning, inverter radiators punctured by road debris that trigger a "Check drive motor cooling system" alert, and window and door lock switches that stop working until restart. One owner reports a parked car backing up on its own and pinning them. One report concerns an exterior lighting recall.
UNKNOWN OR OTHER
11 complaintsSafety-relatedThese reports cover a wide mix of failures. In one crash, the car lunges forward while parking and hits a pole, injuring 1 person. Several owners say road debris gets past the grille and damages the radiator or AC, and Kia denies warranty coverage. Other problems include 12V batteries that keep dying after replacement, the engine shutting off so the car runs on battery alone, key fobs that are not recognized and leave drivers stranded, a sunroof that shatters, the car rolling forward when shifted into reverse, ABS and stability lights with a stiff brake pedal on cruise control, and a collapsing jack.
VEHICLE SPEED CONTROL (5 complaints)
VEHICLE SPEED CONTROL
5 complaintsSafety-relatedLimp mode kicks in with a message limiting speed, usually to 20 mph, sometimes while slowing from highway speed or pulling into traffic. Drivers report coasting with the pedal on the floor while traffic swerves around them. One crash follows a speed limit warning, a hard brake pedal, and brakes that pulse violently. One failure happens in near-freezing weather, and dealers often cannot reproduce the problem. Another is reported at about 4,000 miles. A separate report describes the instrument cluster freezing, which hides speed and gear position.
ENGINE (5 complaints)
ENGINE
5 complaintsLimp mode at highway speed, with a sharp drop in speed, leads these reports. Dealers often cannot find a cause, and in one case the problem returned about 1,500 miles after the first event. Other drivers describe RPMs rising with no gain in speed, slipping, and refusing to move from a stop until shifted back through park. One report describes strong fumes in the cabin, then power loss with gas and oil leaking together, followed by a 5 day wait for parts. Road debris puncturing the inverter radiator can leave the car undrivable.
LANE DEPARTURE (2 complaints)
LANE DEPARTURE
2 complaintsLane keep assist makes the car wobble back and forth inside its lane. Hybrid owners say it can make drivers dizzy and sometimes swerves enough to risk a crash. A separate complaint involves the driver attention warning, which comes on often for no clear reason and distracts the driver. One owner says the distraction contributed to a near miss with a horse and buggy. Both problems involve driver assistance features acting when nothing is wrong.
AIR BAGS (2 complaints)
AIR BAGS
2 complaintsSafety-relatedThe airbags fail to deploy in serious crashes. Both reports involve crashes, with 3 injuries in total. One is a head-on collision in which the other vehicle's airbags deploy. The other is a deer strike at 80 mph, where the driver also says the car made no attempt to brake. Neither driver saw a warning light or any other sign of a fault beforehand. The reports are few, but each describes a failure of a core crash protection system.
VISIBILITY/WIPER (2 complaints)
VISIBILITY/WIPER
2 complaintsThe sunroof explodes at highway speed with a sound like a gunshot. Glass scatters outward, and the driver sees no sign that anything struck the car. In a separate problem, both side mirrors partly fold inward at highway speed in wind, blocking the view of blind spots. That owner also reports a check engine light on since the car was 5 days old and a dealer that cannot take the car in until a loaner is available.
STEERING (2 complaints)
STEERING
2 complaintsA sudden lockup while turning can stop the car in the road with every warning light on. Effort at the wheel becomes heavier than in a car without power steering. In that case the dealer found a loose wiring harness rubbing against the steering shaft. Another report describes the engine starting to cut out while adaptive steering and lane assist seem to fight each other, jerking the car between lane lines until lane assist is turned off.
ENGINE AND ENGINE COOLING (1 complaints)
ENGINE AND ENGINE COOLING
1 complaintThe contact owns a 2025 Kia Sorento Hybrid. The contact stated that while driving 60 MPH, the vehicle lost motive power. The message "Check Fluids. Fluids Are Low" was displayed. The contact stated that the vehicle was able to restart but failed to respond upon depressing the accelerator pedal. The vehicle was towed to a dealer, where it was diagnosed that an inverter coolant component had sustained a hole from a pebble or a bug, causing the coolant leak. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 2,000.
Best & Worst Kia Sorento Years
Best Kia Sorento Years to Buy
Based on reliability index scoreKia Sorento Years to Avoid
Kia Sorento Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 68/100 | Good |
| 2019 | 64/100 | Good |
| 2020 | 71/100 | Good |
| 2021 | 66/100 | Good |
| 2022 | 66/100 | Good |
| 2023 | 70/100 | Good |
| 2024 | 79/100 | Good |
| 2025 | 75/100 | Good |
| 2026 | 80/100 | Excellent |
Kia Sorento Reliability Compared to Other Years
2025 Kia Sorento Reliability by Powertrain
The 2025 Kia Sorento is available with 3powertrain options. Here's how they compare on reliability.
| Powertrain | Complaints | Recalls | Incidents* | Crash Rating |
|---|---|---|---|---|
| Gas | 49 | 3 | 3 | 5 out of 5 |
| HEV | 22 | 2 | 1 | 5 out of 5 |
| PHEV | 1 | 3 | 0 | N/T |
| Total | 72 | 8 | 4 |
NHTSA tracks complaints by vehicle configuration when that detail is available. Model-level reports that do not identify a specific powertrain are included in Total but not assigned to a row. A plus sign indicates a confirmed minimum; — means no complaints could be attributed to that specific powertrain. N/T = Not tested by NHTSA.
* Incidents = crash + fire reports. A single complaint can include multiple incident types.
Frequently Asked Questions
Is the 2025 KIA Sorento reliable?
What are the most common problems with the 2025 KIA Sorento?
Does the 2025 KIA Sorento have limp mode problems?
How many recalls does the 2025 KIA Sorento have?
Is the 2025 KIA Sorento better than the 2024 or 2026?
Don’t buy a 2025 Kia Sorento without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2025 Kia Sorento
Of the four inputs behind this score, the 2025 Kia Sorento does best on how many systems draw complaints (87/100) and worst on complaint severity (67/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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