Last updated: 2026-03-04

68
GoodReliability score: 68 out of 100, rated Good
2020 GMC Terrain

2020 GMC Terrain Reliability Score & Common Problems

The 2020 GMC Terrain scores 68/100 ("Good"). With 2 recalls and 160 owner complaints, reliability is acceptable but not class-leading.

2020 is year 3 of the Second generation (2018).

Recalls

2

Complaints

160

Complaint Rate

18.6

per 10k sold

Below avg

Est. Annual Cost

$558

About avg

Major Repair Risk

17%

NHTSA Rating

5/5

Score Breakdown

Complaint Severity35%
54/100 (Mixed)

Component-weighted complaints normalized by sales volume

Repair Costs30%
70/100 (Good)

Independent repair cost ratings

Recall Impact20%
80/100 (Excellent)

Recall count weighted by severity

Issue Diversity15%
82/100 (Excellent)

Breadth of reported problem categories

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues

SERVICE BRAKES (45)POWER TRAIN (23)UNKNOWN OR OTHER (20)

2 recalls on record

Generation & Refresh (US)

Post-Redesign (Year 3)

2020 is year 3 of the Second generation (2018).

  • Redesigned for the 2018 model year.
  • Well-established in its generation — most early issues should be resolved.
  • A refresh arrives in 2022.
  • 2nd generation Terrain (US).

What this means for buyers

Well into the generation cycle — most design and manufacturing issues should be resolved by now.

Second generation (2018)

2018redesign
2019
2020selected
2021
2022refresh
2023
2024

Should You Buy the 2020 GMC Terrain?

The 2020 GMC Terrain scores 68/100 ("Good"), placing it in acceptable but not class-leading territory. 2020 is year 3 of the Second generation (2018).

With 160 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.

A pre-purchase inspection is recommended for used examples, with particular attention to service brakes (39). An extended warranty may provide additional peace of mind.

Compared to the 2021 GMC Terrain, which scored 6 points higher. See also the 2019 GMC Terrain for an earlier comparison.

Pros

  • Acceptable reliability score
  • Infrequent unscheduled repairs
  • Low recall count
  • Below-average complaint rate for SUV

Cons

  • SERVICE BRAKES issues reported (45 complaints)
  • POWER TRAIN: Transmission failures and acceleration problems (23 complaints)

Compare 2020 GMC Terrain With

Common Problem Categories

Safety

  • 2 manufacturer recalls issued

Other

  • SERVICE BRAKES (45)
  • POWER TRAIN (23)
  • UNKNOWN OR OTHER (20)
  • ELECTRICAL SYSTEM (19)
  • ENGINE (13)
  • VEHICLE SPEED CONTROL (8)
  • FUEL/PROPULSION SYSTEM (6)
  • FUEL SYSTEM (5)
  • BACK OVER PREVENTION (3)
  • FORWARD COLLISION AVOIDANCE (3)
  • ENGINE AND ENGINE COOLING (2)
  • VISIBILITY (2)
  • STEERING (2)
  • STRUCTURE (1)
  • Carry Handle (1)
  • ELECTRONIC STABILITY CONTROL (ESC) (1)
  • SEAT BELTS (1)
  • EXTERIOR LIGHTING (1)
  • VISIBILITY/WIPER (1)
  • AIR BAGS (1)
  • WHEELS (1)
  • SUSPENSION (1)

See detailed breakdown by component ↓

Recall Overview

2

recalls on record

The 2020 GMC Terrain has 2 recalls on record. This is a low count. Recalls are manufacturer-initiated fixes for safety or compliance issues and are repaired at no cost to the owner at authorized dealerships.

NHTSA.gov →

Complaint Breakdown

18.6

per 10k sold

Segment avg: 18.2

LowAvgHigh
Moderate

Safety Incidents

Crashes

7

Fires

1

Injuries

5

Deaths

0

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 GMC Terrain Recall Details

2 recalls have been issued for the 2020 GMC Terrain. All recall repairs are performed free of charge at authorized dealerships.

23V3390002023-05-11

CHILD SEAT

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence

The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy

Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

20V6680002020-10-29

POWER TRAIN

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

2020 GMC Terrain NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 5/5

Rollover risk: 18.5%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Rear Seat)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat)Torso/Pelvis (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Info Not Available)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Not Available)Safety Power Windows (Anti-Pinch) locations (Not Available)
View full safety data on NHTSA.gov →

GMC Terrain Repair Costs & Maintenance

Maintenance Rating

3.5Maintenance rating: 3.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$558

vs $521 avg for compact SUVs

vs $652 avg for all vehicles

Repair Frequency

0.3

unscheduled repair visits per year

Severe Repair Probability

17%

chance of a major repair

Annual Cost Comparison

Terrain
$558
Category Avg
$521
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

When Buying a Used 2020 GMC Terrain

Key things to inspect or verify before purchasing, based on the most common reported issues.

  • Check brake vacuum pump for leaks or failure
  • Test acceleration from a stop for hesitation or stalling
  • Inspect backup camera for water intrusion or blue screen
  • Verify engine light is off and check for turbo underboost codes
  • Test infotainment system for blackouts or resets
  • Inspect radiator for cracks and coolant leaks
  • Check for any signs of engine oil leaks or low oil levels

Check Any 2020 GMC Terrain's History Before You Buy

Reliability scores tell you what to expect from the 2020 Terrain in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific GMC Terrain with a free VIN lookup.

Powered by VINExposed.com — free vehicle history reports using public title and safety data.

2020 GMC Terrain Common Problems by Component

160 owner complaints grouped by vehicle system.

45
23
20
19
21
SERVICE BRAKES (45)POWER TRAIN (23)UNKNOWN OR OTHER (20)ELECTRICAL SYSTEM (19)ENGINE (13)VEHICLE SPEED CONTROL (8)FUEL/PROPULSION SYSTEM (6)FUEL SYSTEM (5)Other (21)

SERVICE BRAKES

45 complaintsSafety-related

Owners of the 2020 GMC Terrain frequently report issues with the brake vacuum pump, which can fail and lead to a hard brake pedal, making the vehicle difficult to stop. Symptoms often include a "service brake assist" warning on the dash and, in some cases, a check engine light. The failure is sometimes accompanied by the vacuum pump breaking apart and causing damage to the camshaft and engine. Complaints often occur between 37,000 to 156,000 miles. Some reports include crashes and near-misses due to sudden brake loss, highlighting significant safety concerns. Buyers considering this model should be aware of these commonly reported issues and the potential for costly repairs.

45 complaints total4 crashes

POWER TRAIN

23 complaints

Owners of the 2020 GMC Terrain frequently report issues related to the power train, particularly involving transmission failures and acceleration problems. Symptoms commonly described include the vehicle failing to accelerate from a stop, hesitating before moving forward, and unintended shifting into neutral. These issues often occur around 60,000 to 100,000 miles. Several reports highlight safety concerns, such as the vehicle stalling or losing power suddenly, posing risks in traffic or during turns. Additionally, some owners mention problems with the turbocharger and excessive oil consumption leading to engine damage. Potential buyers should be aware of these patterns, especially if considering a high-mileage vehicle.

23 complaints total

UNKNOWN OR OTHER

20 complaintsSafety-related

Owners of the 2020 GMC Terrain frequently report issues with the backup camera, which often fails due to water intrusion, leading to a blue screen and necessitating replacements sometimes within the first 40,000 miles. Another common complaint involves the vehicle's air conditioning and heating systems, with reports of loss of heat and defrosting capability, sometimes linked to radiator cracks, affecting vehicles with varying mileages. Additionally, some owners experience significant safety concerns, such as spontaneous sunroof shattering, unexplained vehicle fires, and engine power loss leading to sudden vehicle shutdowns. These issues, particularly those involving safety hazards like fires and loss of control, are critical for potential buyers to consider.

20 complaints total1 fire
ELECTRICAL SYSTEM (19 complaints)

ELECTRICAL SYSTEM

19 complaints

Owners of the 2020 GMC Terrain frequently report issues with the electrical system, particularly involving the infotainment system and instrument panel going black while driving, which affects visibility of critical information like speed and fuel levels. Complaints often mention problems with the vehicle shutting down unexpectedly or going into limp mode, sometimes accompanied by brake and steering lock-ups, posing potential safety risks. These issues appear at varied mileages, with some owners experiencing them within a few years of purchase. Additionally, several reports highlight recurring problems with the backup camera displaying a blue screen and the radio malfunctioning, including sudden volume changes or complete shutdowns. These symptoms suggest potential reliability concerns for used car buyers considering this model.

19 complaints total
ENGINE (13 complaints)

ENGINE

13 complaints

Owners report several recurring engine issues with the 2020 GMC Terrain. A common problem is a persistent engine light with code P0299, indicating turbo underboost, especially in cold weather, leading to reduced acceleration and power loss. Multiple complaints also describe sudden engine shutdowns while driving, often attributed to fuel pump module failures, with some incidents occurring at high speeds, posing safety risks. Additionally, engine failures due to internal damage, such as broken crankshafts or camshafts, are noted, typically occurring around 30,000 to 71,000 miles. These issues can lead to unexpected loss of control, increasing the potential for accidents.

13 complaints total
VEHICLE SPEED CONTROL (8 complaints)

VEHICLE SPEED CONTROL

8 complaints

Owners of the 2020 GMC Terrain frequently report issues with vehicle speed control, including stalling during acceleration and unexpected acceleration when engaging cruise control. Symptoms described include the vehicle stalling when attempting to accelerate, especially after stopping, and cruise control settings that unpredictably increase speed beyond intended limits. Complaints often involve vehicles with mileage as low as 7 miles and up to approximately 25,000 miles. Safety implications are significant, with reports of near-misses and two injuries due to brake system failures and loss of vehicle control. These patterns suggest potential risks for used car buyers considering this model.

8 complaints total2 injuries
FUEL/PROPULSION SYSTEM (6 complaints)

FUEL/PROPULSION SYSTEM

6 complaints

Owners of the 2020 GMC Terrain frequently report issues with the fuel pump control module (FPCM), leading to unexpected vehicle stalls and inability to restart. Symptoms described include stalling in traffic, unresponsive throttle, and inaccurate fuel gauge readings. These problems often occur without warning and have been noted at various mileage points, with some vehicles having around 57,000 miles. Several complaints highlight significant safety implications, such as stalling in traffic, which could lead to potential accidents. Additionally, there are reports of difficulty in refueling due to faulty gauge readings, complicating the determination of actual fuel levels.

6 complaints total
FORWARD COLLISION AVOIDANCE (3 complaints)

FORWARD COLLISION AVOIDANCE

3 complaintsSafety-related

Owners of the 2020 GMC Terrain report issues with the forward collision avoidance system, primarily involving the failure of the emergency braking system to engage, which in one instance resulted in a collision. Complaints frequently mention that these safety features, including automatic braking, do not function as expected, with one owner stating these features have never worked. Another owner describes unexpected brake activations on multiple occasions, such as on Oak Hill Street and in various parking lots, despite the vehicle having less than 4,100 miles. These reports indicate potential safety implications, including the risk of crashes and unintended braking, which prospective buyers should consider.

3 complaints total1 crash
ENGINE AND ENGINE COOLING (2 complaints)

ENGINE AND ENGINE COOLING

2 complaints

Owners of the 2020 GMC Terrain report issues primarily related to engine failure and loss of engine power. Complaints frequently mention the vehicle losing motive power while driving at speeds around 45-50 MPH, often accompanied by illuminated check engine lights. In some cases, the engine seizes or fails to restart, with reported failures linked to components such as the vacuum pump, throttle body, and mass air flow sensor. These issues typically arise around 50,000 miles, and while there are no reports of crashes, the sudden loss of power poses potential safety risks. Buyers considering this model may find it useful to be aware of these recurring engine and cooling system problems.

2 complaints total
STEERING (2 complaints)

STEERING

2 complaints

Owners report steering-related issues with the 2020 GMC Terrain, including a steering wheel that locks and then jerks loose, particularly during right turns. This issue is accompanied by dashboard warnings such as the service brake assist light and ESC light, often linked with a suboptimal battery charge. Additionally, multiple owners describe a violent side-to-side wobble in the front end, occurring between 30 to 70 mph, especially after hitting a bump or during hard turns, which is noted to be more dangerous on slippery surfaces. This wobble has been observed from around 2,400 miles and persists over time, with dealerships acknowledging the problem but lacking a current fix. These issues suggest potential safety risks, including loss of control, particularly for AWD models.

2 complaints total

When Do 2020 GMC Terrain Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

37,000–156,000 milesBrake vacuum pump failure
60,000–100,000 milesTransmission and acceleration issues
24,000–40,000 milesBackup camera failure

Best & Worst GMC Terrain Years

Best GMC Terrain Years to Buy

The best GMC Terrain year is 2025 with a reliability score of 78/100, rated good. Other strong picks include 2024 (77/100) and 2023 (75/100).

GMC Terrain Years to Avoid

The worst GMC Terrain year is 2018 with a score of 66/100, primarily due to service brakes (48) issues.

See full GMC Terrain years-to-avoid analysis →

GMC Terrain Reliability Score Trend

GMC Terrain reliability has improved in recent years, with newer models scoring an average of 76/100 compared to 69/100 for older years.

avg 72
18
19
20
21
22
23
24
25

Scores 0–100. Higher is better. Current year highlighted.

GMC Terrain reliability scores by year
YearScoreRating
201866/100Good
201968/100Good
202068/100Good
202174/100Good
202272/100Good
202375/100Good
202477/100Good
202578/100Good

GMC Terrain Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202677/100 (predicted)Predicted00
202578/100+1Good08
202477/100+2Good129
202375/100+3Good221
202272/100-2Good465
202174/100+6Good228
2020(selected)68/1000Good2160
201968/100+2Good3163
201866/100Good5201

Frequently Asked Questions

Is the 2020 GMC Terrain reliable?
The 2020 GMC Terrain has a "Good" reliability rating with a score of 68/100. It is reasonably reliable with 2 recalls and 160 owner complaints, though some issues have been reported.
What are the most common problems with the 2020 GMC Terrain?
The most commonly reported problems with the 2020 GMC Terrain include: SERVICE BRAKES (45 complaints), POWER TRAIN (23 complaints), UNKNOWN OR OTHER (20 complaints), ELECTRICAL SYSTEM (19 complaints), ENGINE (13 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2020 GMC Terrain have?
The 2020 GMC Terrain has 2 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2020 GMC Terrain expensive to maintain?
The 2020 GMC Terrain has estimated annual repair costs of $558/year, which is $37 more than the compact SUVs average of $521. With a reliability score of 68/100, some repairs may be needed, but overall ownership costs are manageable.

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue