2025 Ford Expedition Reliability Report

The panoramic sunroof shatters with no sign of impact. All three complaints describe this, twice while driving and once while parked overnight. Owners report a bang like a gunshot, glass bowed outward, and the center of the panel collapsing into the cabin, which left them tarping the roof in the rain. In one case the sunshade caught the falling glass. One failure came at about 5k miles, and the dealer refused warranty coverage. No owner noticed warning signs beforehand.

The brakes either fail to stop the car or slam on for no reason. Two owners say the pedal went to the floor with little or no braking. One case followed a burst of brake warnings on the screen, and the other ended in a crash into a parked car. That owner blames the electronic brake booster. A third report describes harsh automatic braking on an empty downhill road at 35 mph and 2458 miles. The dealer found nothing, and the owner turned off collision avoidance.

Driver-assist features do not work as sold. In one report, pre-collision assist never activates even though adaptive cruise works, despite module updates and a remote check by a Ford engineer. In another, BlueCruise gives a watch-the-road warning within 30 seconds no matter where the driver looks, then slows the car on the highway. Both owners went through repeated dealer visits without a fix. One of those visits lasted almost 2 weeks.

A defective windshield and a screen popup block the driver's view. The windshield problem is a star-shaped speckling that shows up only at sunrise and sunset. Ford refused a warranty replacement because no one could photograph it. The screen problem appears when the turn signal is on. A steering wheel control popup covers the blind-spot camera view during lane changes and cannot be dismissed. The dealer calls this standard behavior, and no setting turns it off.

Sharp door edges and rough roof welds make up the complaints here. In a rental, the sharp lower edge of the front driver's door cut a person's leg, leaving a 2 1/2 in. scar, at about 7,300 miles. A King Ranch owner found more than two dozen exposed rivets and welds on the roof, sitting in deep depressions. The dealer denied the warranty claim and said many Expeditions and Lincoln Navigators on its lot had the same flaw.