Last updated: 2026-07-26

Ford vs Infiniti: Which Make Is More Reliable?

Comparing Ford and Infiniti on reliability? This page compares their scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs across every model we track.

Infiniti currently leads with an average score of 75/100 compared to 66/100. Scroll down for the full breakdown.

Is Ford More Reliable Than Infiniti?

MetricFordInfiniti
Avg Reliability Score66/10075/100
Models Tracked151
Avg Recalls per Model5913
Avg Complaints per Model1686182
Avg Annual Repair Cost$716/yr$639/yr

Ford Models

15 models ranked by reliability

Excellent Good Mixed Risky

Infiniti Models

1 models ranked by reliability

Excellent Good Mixed Risky

Ford vs Infiniti: The Verdict

The numbers favor Infiniti here, but Ford isn't far behind. We scored 16 models between the two makes: Ford at 66/100 and Infiniti at 75/100, based on recalls, complaint severity, repair costs, and issue diversity.

On the cost front, Infiniti is cheaper to maintain at $639/year versus $716/year. For buyers watching long-term costs, Infiniti's lower maintenance bill is a real differentiator.

Where Ford and Infiniti Differ Most

Our reliability score is built from four weighted components. Here's how each make performs in each area:

ComponentWeightFordInfiniti
Complaint Severity

Owner complaints weighted by component severity

35%
59/100Mixed
68/100Good
Repair Costs

Annual maintenance and repair expenses

30%
67/100Good
70/100Good
Recall Impact

Safety recalls weighted by severity (park-it, park-outside)

20%
63/100Good
84/100Excellent
Issue Diversity

How many different systems have reported problems

15%
80/100Excellent
84/100Excellent

Infiniti's advantage in recall impact (+21 points) is the main driver of the overall score difference between these makes.

Ford vs Infiniti: Strengths and Weaknesses

Ford

Strengths

  • Above-average reliability (66/100 average)
  • Focused issue profile — problems concentrated in fewer areas
  • Reliability trending upward in recent model years
  • 13 of 15 models rated Good or Excellent
  • Below-average repair frequency

Weaknesses

  • 201 fire-related complaints across lineup
  • Above-average repair severity when issues occur

Infiniti

Strengths

  • Strong overall reliability (75/100 average)
  • Minimal recall impact — fewer safety-critical recalls
  • Focused issue profile — problems concentrated in fewer areas
  • Reasonable maintenance costs ($639/year avg)
  • Reliability trending upward in recent model years
  • Below-average repair frequency

Weaknesses

  • Above-average repair severity when issues occur

Which Make Is Cheaper to Maintain: Ford or Infiniti?

Based on independent repair cost data, Infiniti is cheaper to maintain at an average of $639/year compared to $716/year for Ford. The difference is relatively small, so maintenance costs shouldn't be a major deciding factor between these makes.

Ford Repair Cost Range

$581 – $861/yr

Average: $716/yr

Ford vs Infiniti Reliability by Vehicle Type

How the two makes compare within each vehicle category they both compete in:

CategoryFordInfinitiWinner
SUVs(8 vs 1 models)64/10075/100Infiniti

Infiniti wins 1 out of 1 shared categories.

Common Problems: Ford vs Infiniti

Top complaint categories from NHTSA owner reports, showing what drivers report most frequently for each make:

ComponentFordInfiniti
POWER TRAIN28%5,95423%32
ENGINE17%3,62413%18
ELECTRICAL SYSTEM12%2,56120%27
UNKNOWN OR OTHER9%1,92918%24
ENGINE AND ENGINE COOLING9%1,831
STRUCTURE7%1,418
SERVICE BRAKES5%9538%11
STEERING2%5271%2
BACK OVER PREVENTION1%1383%4
FUEL/PROPULSION SYSTEM0%723%4

Percentage of total complaints. Raw complaint count shown below. Based on NHTSA owner reports across all tracked model years.

Ford vs Infiniti Complaint Severity: Crashes, Fires, and Injuries

Across all tracked models, Ford owners reported 597 crash-related, 201 fire-related, and 587 injury-related complaints to NHTSA. Infiniti owners reported 5 crash-related, 1 fire-related, and 8 injury-related complaints. Infiniti has fewer severe incident reports overall. These counts reflect owner-reported incidents and don't establish causation — but they're a useful signal for comparing safety profiles.

Ford

597

Crash reports

201

Fire reports

587

Injury reports

Infiniti

5

Crash reports

1

Fire reports

8

Injury reports

Every Ford and Infiniti Model Ranked

All tracked models ranked by average reliability score. Click any model for detailed year-by-year data.

Ford vs Infiniti Reliability Trend by Year

Average reliability score for each model year, showing how quality has trended over time:

Ford's reliability is improving — recent model years average 73/100, up from earlier years. Infiniti's reliability is improving — recent model years average 79/100.

Interestingly, both Ford and Infiniti show improving reliability trends recently.

Model YearFordInfinitiEdge
202674/100(11)82/100(1)Infiniti
202571/100(11)76/100(1)Infiniti
202470/100(12)73/100(1)Infiniti
202366/100(13)72/100(1)Infiniti
202261/100(13)73/100(1)Infiniti
202160/100(10)81/100(1)Infiniti
202062/100(10)74/100(1)Infiniti
201964/100(10)71/100(1)Infiniti
201861/100(9)72/100(1)Infiniti

Number in parentheses = models tracked for that year. Scores are averages across all tracked models.

The Bottom Line: Ford or Infiniti?

Infiniti has the edge, but don't let a modest score gap override other factors like price, features, and dealer experience.

If you want the single most reliable option: the Infiniti QX60 leads both lineups with a score of 75/100.

Budget-conscious buyers should note that Infiniti costs less to maintain — $639/year vs $716/year.

All scores are based on NHTSA recall and complaint data combined with independent repair cost databases. Check individual model pages for year-specific reliability data before making a final decision.

Ford vs Infiniti: Common Questions

Is Ford more reliable than Infiniti?
Based on our data, Infiniti is more reliable overall with an average reliability score of 75/100 compared to 66/100. The difference is modest, so both makes are reasonable choices.
Which is cheaper to maintain, Ford or Infiniti?
Based on independent repair cost estimates, Infiniti is cheaper to maintain at an average of $639/year compared to $716/year for Ford.
Which make has more recalls, Ford or Infiniti?
On a per-model average, Ford has more recalls (~59 per model) compared to Infiniti (~13 per model). More recalls don't always mean worse reliability — many are minor or preventative.
What are the most reliable models from Ford and Infiniti?
The most reliable Ford model is the Ranger (avg score: 73/100), while the most reliable Infiniti model is the QX60 (avg score: 75/100).
What are the most common problems with Ford and Infiniti vehicles?
The most frequently reported issue for Ford is power train (28% of complaints), while for Infiniti it's power train (23% of complaints). These are based on NHTSA owner complaint data across all tracked models.
How many Ford and Infiniti models does Auto Reliability Index track?
We track 15 Ford models across 9 model years and 1 Infiniti models across 9 model years. Scores are based on NHTSA recalls, owner complaints, and independent repair cost data.
Which make has fewer owner complaints, Ford or Infiniti?
On a per-model average, Infiniti has fewer owner complaints (~182 per model) compared to Ford (~1686 per model). Note that models with higher sales naturally generate more complaints.
Are Ford and Infiniti getting more or less reliable?
Based on recent model year data, Ford reliability is improving while Infiniti reliability is improving. We compare average scores across the most recent 3 model years to determine the trend direction.
Which is better for a first-time car buyer, Ford or Infiniti?
For first-time buyers prioritizing reliability, Infiniti has a slight edge with its higher average score. However, specific model choice matters more than make — check individual model pages for the best options in your budget and vehicle type.
Which make has fewer safety-related complaints, Ford or Infiniti?
Infiniti has fewer owner-reported crashes, fires, and injuries in our database. Ford has 597 crash reports, 201 fire reports, and 587 injury reports. Infiniti has 5 crash, 1 fire, and 8 injury reports. Note that complaint volume correlates with sales volume.

Comparing Ford vs Infiniti? Run a VIN check on any specific vehicle before you buy — uncover hidden accidents, title issues, and open recalls.

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How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.