Last updated: 2026-10-10

Ford vs Infiniti: Which Make Is More Reliable?

Infiniti comes out well ahead of Ford on reliability, with fewer complaints per car sold and lower yearly repair costs. Both brands rate good, but Infiniti is a single model, the QX60 SUV, while Ford spans 16 models across trucks, vans, coupes and SUVs.

Is Ford More Reliable Than Infiniti?

MetricFordInfiniti
Avg Reliability Score65/10075/100
Models Tracked161
Avg Recalls per Model6013
Avg Complaints per Model2124182
Avg Annual Repair Cost$701/yr$639/yr

Ford Models

16 models ranked by reliability

Excellent Good Mixed Risky

Infiniti Models

1 models ranked by reliability

Excellent Good Mixed Risky

Ford vs Infiniti: The Verdict

A large gap separates these two on reliability, and Infiniti is ahead. Owners filed 0.8 complaints per 1,000 sold, against 2.5 for Ford. Infiniti is also stronger on complaint severity, recall impact and repair cost. Its problems are spread more evenly across systems, while Ford piles 35% of its complaints into the power train.

One caution. Infiniti is represented by the QX60 alone, so this result describes one SUV more than a whole brand. Ford rates good as well and is trending up. Its weak spots sit in specific models and years, not across the whole lineup.

Where Ford and Infiniti Differ Most

ComponentWeightFordInfiniti
Complaint Severity

Owner complaints weighted by component severity

35%
57/100Mixed
68/100Good
Repair Costs

Annual maintenance and repair expenses

30%
68/100Good
70/100Good
Recall Impact

Safety recalls weighted by severity (park-it, park-outside)

20%
63/100Good
84/100Excellent
Issue Diversity

How many different systems have reported problems

15%
79/100Good
84/100Excellent

Infiniti's advantage in recall impact (+21 points) is the main driver of the overall score difference between these makes.

Ford vs Infiniti: Strengths and Weaknesses

Ford

Strengths

  • Above-average reliability (65/100 average)
  • Focused issue profile — problems concentrated in fewer areas
  • Reliability trending upward in recent model years
  • 13 of 16 models rated Good or Excellent
  • Below-average repair frequency

Weaknesses

  • 257 fire-related complaints across lineup
  • Above-average repair severity when issues occur

Infiniti

Strengths

  • Strong overall reliability (75/100 average)
  • Minimal recall impact — fewer safety-critical recalls
  • Focused issue profile — problems concentrated in fewer areas
  • Reasonable maintenance costs ($639/year avg)
  • Reliability trending upward in recent model years
  • Below-average repair frequency

Weaknesses

  • Above-average repair severity when issues occur

Which Make Is Cheaper to Maintain: Ford or Infiniti?

Based on independent repair cost data, Infiniti is cheaper to maintain at an average of $639/year compared to $701/year for Ford. The difference is relatively small, so maintenance costs shouldn't be a major deciding factor between these makes.

Ford Repair Cost Range

$569 – $861/yr

Average: $701/yr

Ford vs Infiniti Reliability by Vehicle Type

How the two makes compare within each vehicle category they both compete in:

CategoryFordInfinitiWinner
SUVs(8 vs 1 models)64/10075/100Infiniti

Infiniti wins 1 out of 1 shared categories.

Common Problems: Ford vs Infiniti

ComponentFordInfiniti
POWER TRAIN35%10,83523%32
ENGINE14%4,26213%18
ELECTRICAL SYSTEM11%3,32520%27
UNKNOWN OR OTHER8%2,60018%24
ENGINE AND ENGINE COOLING7%2,067—
STRUCTURE5%1,638—
STEERING4%1,1951%2
SERVICE BRAKES3%1,0158%11
FUEL/PROPULSION SYSTEM2%5363%4
BACK OVER PREVENTION1%2093%4

Share of each make's complaints, with counts below.

Ford vs Infiniti Complaint Severity: Crashes, Fires, and Injuries

Ford

859

Crash reports

257

Fire reports

793

Injury reports

Infiniti

5

Crash reports

1

Fire reports

8

Injury reports

Every Ford and Infiniti Model Ranked

Ford vs Infiniti Reliability Trend by Year

Ford's reliability is improving — recent model years average 73/100, up from earlier years. Infiniti's reliability is improving — recent model years average 79/100.

Interestingly, both Ford and Infiniti show improving reliability trends recently.

Model YearFordInfinitiEdge
202674/100(11)82/100(1)Infiniti
202571/100(11)76/100(1)Infiniti
202470/100(12)73/100(1)Infiniti
202366/100(13)72/100(1)Infiniti
202261/100(13)73/100(1)Infiniti
202160/100(10)81/100(1)Infiniti
202062/100(10)74/100(1)Infiniti
201964/100(10)71/100(1)Infiniti
201861/100(10)72/100(1)Infiniti
201758/100——
201656/100——
201559/100——
201452/100——
201354/100——

Models tracked per year in parentheses.

Who Should Buy Ford vs Infiniti?

If you want a midsize SUV with low upkeep, lean to the QX60. Independent repair-cost data puts it at about $639 a year. Its CVT can shudder or hesitate, and repairs do not always fix it. The 2021 model year is the one to favor, and the 2019 and 2023 rate lowest, so look hard at those before you commit.

If you need a truck, van or coupe, Ford is your only option here. Target the Ranger, and pick a 2022 over a 2019. The 2019 is the year to skip because its transmission shifts hard, slips or skips gears. The Mustang Mach-E and Fusion also rate good. Approach the Bronco with care. The 2021 and 2022 draw the most complaints, led by sudden power loss while driving and automatic transmission failure, and the 2024 is the steadier pick. The Focus and F-150 Lightning rate only mixed, so inspect them closely.

The Bottom Line: Ford or Infiniti?

Shoppers who only need an SUV should start with the QX60, ideally a 2021. The strongest single model across both lineups is the Ford Ranger, if a truck fits your needs. On cost, Infiniti averages $62 a year less than Ford, about $310 over five years. Ford models run from $569 to $861 a year, so the exact model matters more than the badge.

Ford vs Infiniti: Common Questions

Is Ford more reliable than Infiniti?
No. Infiniti comes out ahead by a large gap. It has fewer complaints per car sold, stronger results on complaint severity, lower repair costs and lighter recall impact. Both brands still rate good. One caveat is that Infiniti rests on one model, the QX60, while Ford has 16.
Which has more recalls, Ford or Infiniti?
Ford has far more, with 954 recalls against 13 for Infiniti. Ford also has 16 models tracked across 14 model years, so its totals run larger. Even so, recall impact favors Infiniti in this comparison.
Which is cheaper to repair, Ford or Infiniti?
Infiniti is cheaper on average, at about $639 a year against $701 for Ford. That is roughly $310 less over five years. Ford models range from $569 to $861 a year, so some Fords cost less to repair than the QX60.
What problems do Ford and Infiniti owners report most?
The power train leads for both brands. It makes up 35% of Ford complaints and 23% of Infiniti complaints. Electrical and engine faults come next. On the QX60, the CVT is the known weak spot, with shuddering or hesitation that repairs may not cure.
Which Ford models should I avoid used?
Watch the Bronco, which is mixed overall. The 2021 and 2022 draw the most complaints, led by sudden power loss and automatic transmission failure. On the Ranger, skip the 2019 for its hard-shifting, slipping transmission. The Focus and F-150 Lightning also rate only mixed.

Comparing Ford vs Infiniti? Run a VIN check on any specific vehicle before you buy — uncover hidden accidents, title issues, and open recalls.

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How we score Ford and Infiniti models

Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.