Last updated: 2026-03-06

2019 Chrysler Pacifica Reliability Report
The 2019 Chrysler Pacifica scores 60/100 ("Good"). With 9 recalls and 352 owner complaints, reliability is acceptable but not class-leading.
Recalls
9
Complaints
352
Complaint Rate
36
per 10k sold
Est. Annual Cost
$647
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ELECTRICAL SYSTEM (74)
- POWER TRAIN (73)
- SERVICE BRAKES (38)
Should You Buy the 2019 Chrysler Pacifica?
The 2019 Chrysler Pacifica scores 60/100 ("Good"), placing it in acceptable but not class-leading territory.
With 352 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to power train (87). An extended warranty may provide additional peace of mind.
Compared to the 2020 Chrysler Pacifica, which scored 4 points higher. See also the 2018 Chrysler Pacifica for an earlier comparison.
Pros
- +Acceptable reliability score
- +Below-average complaint rate for Minivan
- +5-star NHTSA crash rating
Cons
- −Above-average recall count
- −ELECTRICAL SYSTEM issues reported (74 complaints)
- −POWER TRAIN issues reported (73 complaints)
- −3 fire incidents reported in owner complaints
- −Safety recall: park-outside advisory issued
Compare 2019 Chrysler Pacifica With

2019 Dodge Grand-Caravan
Reliability: 76/100

2019 Ford Transit-Connect-Wagon
Reliability: 65/100

2019 Mercedes-Benz Metris-Passenger-VAN
Reliability: 52/100

2019 Mercedes-Benz GLE
Reliability: 70/100

2019 Lexus NX
Reliability: 77/100
Common Problem Categories
Safety
LOW RISK- 9 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (74)
- POWER TRAIN (73)
Recall Overview
9
recalls on record
The 2019 Chrysler Pacifica has 9 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
36
per 10k soldSegment avg: 42.9
Safety Incidents
11
Crashes
3
Fires
3
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2019 Chrysler Pacifica Recall Details
9 recalls have been issued for the 2019 Chrysler Pacifica. All recall repairs are performed free of charge at authorized dealerships.
EQUIPMENT ADAPTIVE/MOBILITY
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
HYBRID PROPULSION SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
2019 Chrysler Pacifica NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 11.6%
Safety Technologies
PHEV Powertrain
Rollover risk: 0.0%
Safety Technologies
Chrysler Pacifica Repair Costs & Maintenance
Maintenance Rating
3.5Maintenance rating: 3.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$647
Repair Frequency
0.4
unscheduled repair visits per year
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2019 Chrysler Pacifica.
Inspect for coolant leaks and check engine light codes
Test transmission for jerky or hard shifts
Check brake pedal for hissing sounds or spongy feel
Test power steering for smooth operation at highway speeds
Verify infotainment system stability and responsiveness
Ensure sliding doors operate smoothly and stay open
Check for unusual suspension noises during a test drive
Buying a 2019 Pacifica? Check Its History First
Every 2019 Chrysler Pacifica has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
2019 Chrysler Pacifica Common Problems by Component
352 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
74 complaintsSafety-relatedOwners report that the 2019 Chrysler Pacifica frequently experiences electrical system issues, with common symptoms including engine stalling, loss of power, and the vehicle entering limp mode. Complaints often mention problems with the vehicle not starting, shifter malfunctions, and infotainment system resets. Many owners indicate these issues arise after software updates or recalls, with some noting occurrences shortly after purchase or around 65,000 miles. Safety implications are evident, with reports of crashes, fires, and incidents where vehicles unexpectedly shut off or accelerated, posing risks of accidents. These patterns suggest potential reliability concerns for prospective buyers, especially regarding post-recall performance and electrical stability.
POWER TRAIN
73 complaintsSafety-relatedOwners of the 2019 Chrysler Pacifica frequently report issues with the power train, including hard and abrupt gear shifts and unresponsive transmission behavior. Complaints often describe the transmission jerking, delayed acceleration, and gear shifters becoming stuck or inoperable, sometimes requiring a vehicle restart to resolve. These issues commonly occur around 50,000 to 70,000 miles, with some reports at higher mileages. Safety implications are noted, with one complaint involving a crash and others mentioning the vehicle stalling or shutting down unexpectedly, potentially leading to loss of control. Buyers should be aware of these recurring issues, particularly concerning the electronic shifter assembly and transmission responsiveness.
SERVICE BRAKES
38 complaintsSafety-relatedOwners of the 2019 Chrysler Pacifica frequently report issues with the brake booster, often describing a hissing sound and a brake pedal that feels spongy or pushes back against the foot. These symptoms lead to difficulties in stopping the vehicle, with some owners experiencing the car rolling forward even when the brake is applied. Complaints often mention these issues occurring around 30,000 to 66,000 miles. Safety implications are significant, as three reports involve crashes due to brake failure. Prospective buyers should be aware of potential backorders for replacement parts and the extended warranty conditions that may not cover all vehicles.
UNKNOWN OR OTHER (37 complaints)
UNKNOWN OR OTHER
37 complaintsSafety-relatedOwners of the 2019 Chrysler Pacifica frequently report issues with the vehicle's electrical and battery systems, such as unexplained power loss, repeated battery failures, and the vehicle shutting off unexpectedly at stops. Complaints often describe symptoms like the vehicle shifting into park on its own, the backup camera remaining active while driving, and the infotainment system rebooting intermittently. Some issues arise around 50,000 to 86,000 miles, with several reports indicating unresolved problems despite multiple service visits. Safety concerns include instances of loss of control, such as a vehicle accelerating without driver input and incidents where the vehicle does not respond to braking, leading to crashes. These patterns suggest potential risks for used car buyers considering this model.
STEERING (30 complaints)
STEERING
30 complaintsSafety-relatedOwners report several steering-related issues with the 2019 Chrysler Pacifica. Complaints frequently mention the steering wheel sticking or requiring extra force to return to the center position, particularly at higher speeds or when navigating curves. Some owners also describe sudden power steering failures, with no warning lights, leading to a temporary loss of steering control. These issues often occur at various mileages, and in some cases, have been linked to electrical problems. Safety implications are notable, with two reports involving crashes and several others highlighting near-miss situations due to steering difficulties. This information is crucial for prospective buyers to consider, especially when evaluating the potential for steering malfunctions.
ENGINE (20 complaints)
ENGINE
20 complaintsOwners report frequent issues with the 2019 Chrysler Pacifica's engine, particularly involving blown head gaskets and coolant leaks into the engine. Symptoms commonly described include engine misfires, rough idling, and sudden loss of power, often accompanied by check engine lights and error codes such as P0306 for cylinder misfires. These problems typically appear between 55,000 and 93,000 miles. Safety implications are noted, with some owners experiencing complete engine shutdowns while driving, posing risks of accidents. Buyers should be aware of these issues, as they often result in costly repairs or full engine replacements.
VEHICLE SPEED CONTROL (7 complaints)
VEHICLE SPEED CONTROL
7 complaintsSafety-relatedOwners of the 2019 Chrysler Pacifica frequently report issues related to vehicle speed control, with common symptoms including unintended acceleration and unexpected stalling. Several complaints describe situations where the vehicle accelerates without warning, sometimes after pressing the brake, or fails to accelerate when the pedal is depressed, leading to sudden surges. Notably, two incidents resulted in crashes, one involving the vehicle accelerating into a garage wall and another with the car speeding up unexpectedly at an intersection. Owners mention these problems occurring at various mileages, with one report indicating issues as early as 1,200 miles. These complaints highlight potential safety risks, including loss of control and increased accident likelihood.
STRUCTURE (6 complaints)
STRUCTURE
6 complaintsOwners of the 2019 Chrysler Pacifica frequently report issues with the vehicle's sliding doors and paint. Several complaints describe bubbling and peeling paint on the sliding doors and hood, noticeable under certain lighting conditions. Additionally, multiple owners mention problems with the sliding doors not staying open and closing unexpectedly, posing a potential danger to passengers, especially children. Another reported issue involves water leaks in the rear of the vehicle after rain, with water seeping into interior panels and soaking the carpet. Safety concerns are also highlighted with reports of a passenger window shattering spontaneously while driving, and sliding doors closing on passengers without reversing. These issues are noted at varying timelines, with some occurring shortly after purchase.
SUSPENSION (5 complaints)
SUSPENSION
5 complaintsOwners of the 2019 Chrysler Pacifica frequently report issues related to the suspension, with multiple complaints describing noises such as clicking, popping, creaking, and clunking from the front and rear suspension components. Commonly mentioned symptoms include the need to replace control arms and sway bar links, as well as persistent noises despite repairs. These issues are noted at various mileages, with some occurring as early as under 30,000 miles. While no direct safety incidents such as crashes or loss of control are reported, owners express concerns about potential safety implications. Buyers considering a used model should be aware of these recurring suspension-related noises and repair attempts that may not fully resolve the issues.
FUEL/PROPULSION SYSTEM (4 complaints)
FUEL/PROPULSION SYSTEM
4 complaintsOwners of the 2019 Chrysler Pacifica frequently report issues with the fuel/propulsion system, particularly involving delayed acceleration and malfunctioning auxiliary pumps in the hybrid system. Typical symptoms include a lack of response from the accelerator followed by sudden, harsh acceleration, and engine check lights indicating auxiliary pump failures. These problems are noted in vehicles with low mileage, often under 2,000 miles. Safety implications are highlighted by reports of hazardous acceleration in traffic, though no crashes or fires are mentioned. Prospective buyers should be aware of these early-stage issues, especially with new or low-mileage vehicles.
When Do 2019 Chrysler Pacifica Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Chrysler Pacifica Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Chrysler Pacifica Years to Buy
Based on reliability index scoreThe best Chrysler Pacifica year is 2025 with a reliability score of 71/100, rated good. Other strong picks include 2024 (70/100) and 2023 (65/100).
Chrysler Pacifica Years to Avoid
The worst Chrysler Pacifica year is 2018 with a score of 51/100, primarily due to electrical system (246) issues.
Chrysler Pacifica Reliability Score Trend
Chrysler Pacifica reliability has improved in recent years, with newer models scoring an average of 67/100 compared to 58/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 51/100 | Mixed |
| 2019 | 60/100 | Good |
| 2020 | 64/100 | Good |
| 2021 | 57/100 | Mixed |
| 2022 | 62/100 | Good |
| 2023 | 65/100 | Good |
| 2024 | 70/100 | Good |
| 2025 | 71/100 | Good |
Chrysler Pacifica Reliability Compared to Other Years
2019 Chrysler Pacifica Reliability by Powertrain
The 2019 Chrysler Pacifica is available with 2 powertrain options. Here's how they compare on reliability.
| Powertrain | Complaints | Recalls | Incidents* | Crash Rating |
|---|---|---|---|---|
| Gas | 313 | 8 | 14 | 5 out of 5 |
| PHEV | 39 | 1 | 0 | N/T |
| Total | 352 | 9 | 14 |
NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.
* Incidents = crash + fire reports. A single complaint can include multiple incident types.
Frequently Asked Questions
Is the 2019 Chrysler Pacifica reliable?
What are the most common problems with the 2019 Chrysler Pacifica?
How many recalls does the 2019 Chrysler Pacifica have?
Is the 2019 Chrysler Pacifica expensive to maintain?
Don’t buy a 2019 Chrysler Pacifica without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
Look Up a VIN →How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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