Last updated: 2026-03-06

2018 Chrysler Pacifica
RELIABILITY SCORE: 51/100 (MIXED)

2018 Chrysler Pacifica Reliability Report

The 2018 Chrysler Pacifica scores 51/100 ("Mixed"). With 18 recalls and 980 owner complaints, buyers should proceed with caution.

Recalls

18

Complaints

980

Complaint Rate

82.8

per 10k sold

Est. Annual Cost

$647

Detailed Score Breakdown

Complaint Severity31/100

Component-weighted complaints normalized by sales volume

Repair Costs70/100

Independent repair cost ratings

Recall Impact45/100

Recall count weighted by severity

Issue Diversity65/100

Breadth of reported problem categories

The Verdict

Caution

Mixed reliability — proceed with caution and budget for repairs.

Top Issues to Watch

  • ELECTRICAL SYSTEM (246)
  • ENGINE (184)
  • POWER TRAIN (167)

Should You Buy the 2018 Chrysler Pacifica?

The 2018 Chrysler Pacifica scores 51/100 ("Mixed"). Buyers should proceed with caution.

With 980 owner complaints and 18 recalls, the complaint volume is above average. Reported issues — particularly in electrical system (246) — can be costly to repair.

An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on electrical system (246) is essential before committing.

Compared to the 2019 Chrysler Pacifica, which scored 9 points higher.

Pros

  • +5-star NHTSA crash rating

Cons

  • Below-average reliability score
  • Above-average recall count
  • Above-average complaint rate for Minivan
  • ELECTRICAL SYSTEM: Start/stop system, hybrid battery faults, and gear shifter malfunctions (246 complaints)
  • 26 fire incidents reported in owner complaints
  • Safety recall: park-outside advisory issued

Compare 2018 Chrysler Pacifica With

Common Problem Categories

Safety

LOW RISK
  • 18 manufacturer recalls issued

Other

HIGH RISK
  • ELECTRICAL SYSTEM (246)
  • ENGINE (184)

See detailed breakdown by component ↓

Recall Overview

18

recalls on record

Park Outside

The 2018 Chrysler Pacifica has 18 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.

NHTSA.gov →

Complaint Breakdown

82.8

per 10k sold

Segment avg: 60.4

LowAvgHigh
High

Safety Incidents

28

Crashes

26

Fires

17

Injuries

0

Deaths

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2018 Chrysler Pacifica Recall Details

18 recalls have been issued for the 2018 Chrysler Pacifica. All recall repairs are performed free of charge at authorized dealerships.

25V8760002025-12-17

EQUIPMENT ADAPTIVE/MOBILITY

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

23V0100002023-01-17

ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

19V8860002019-12-12

BACK OVER PREVENTION, EQUIPMENT

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Showing 10 of 16 recalls. View all on NHTSA.gov →

2018 Chrysler Pacifica NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 5/5

Rollover risk: 11.6%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger, Rear Seat)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Pelvic/Torso (Driver, Front Passenger)Knee (Driver, Front Passenger)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat, 3rd row)Safety Power Windows (Anti-Pinch) (Not Available)Safety Power Windows (Anti-Pinch) locations (Not Available)

PHEV Powertrain

Rollover risk: 0.0%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger, Rear Seat)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Driver, Front Passenger)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Not Available)Safety Power Windows (Anti-Pinch) (Not Available)Safety Power Windows (Anti-Pinch) locations (Not Available)
View full safety data on NHTSA.gov →

Chrysler Pacifica Repair Costs & Maintenance

Maintenance Rating

3.5Maintenance rating: 3.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$647

Repair Frequency

0.4

unscheduled repair visits per year

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Used Buying Checklist

Key things to inspect or verify before purchasing a 2018 Chrysler Pacifica.

  • Inspect for coolant leaks and check engine light related to head gasket issues

  • Test transmission for hard shifting or hesitation during gear changes

  • Check steering for stiffness or sticking during turns

  • Verify hybrid battery charging and performance, especially post-recall

  • Ensure airbag system is functioning properly and no warning lights are present

Buying a 2018 Pacifica? Check Its History First

Every 2018 Chrysler Pacifica has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

2018 Chrysler Pacifica Common Problems by Component

980 owner complaints grouped by vehicle system.

246
184
167
130
ELECTRICAL SYSTEM (246)ENGINE (184)POWER TRAIN (167)STEERING (130)UNKNOWN OR OTHER (67)HYBRID PROPULSION SYSTEM (57)SERVICE BRAKES (17)SUSPENSION (17)Other (95)

ELECTRICAL SYSTEM

246 complaintsSafety-related

Owners of the 2018 Chrysler Pacifica frequently report issues with the electrical system, particularly related to the start/stop system, hybrid battery faults, and gear shifter malfunctions. Common symptoms include the vehicle stalling or failing to start, check engine lights illuminating, and error codes such as U0412 and P0BBE indicating battery control module failures. These problems often occur around 42,000 to 120,000 miles. Notably, there are reports of fires and crashes, with some incidents resulting in injuries, highlighting potential safety risks. Buyers should be aware of persistent post-recall issues with the hybrid battery system, as multiple owners describe unresolved faults even after recall remedies.

246 complaints total5 crashes12 fires5 injuries

ENGINE

184 complaintsSafety-related

Owners of the 2018 Chrysler Pacifica frequently report issues with head gasket failures, often leading to coolant leaks and engine misfires, particularly in cylinders 3 and 5. Common symptoms include the check engine light activation, rough idling, coolant loss without visible leaks, and engine stalling. These problems typically emerge between 66,000 and 120,000 miles. Additionally, a portion of complaints involves engine fires, posing significant safety risks. Potential buyers should be aware of these reported issues, as they may result in costly repairs or engine replacements.

184 complaints total6 fires

POWER TRAIN

167 complaintsSafety-related

Owners report frequent issues with the 2018 Chrysler Pacifica's powertrain, particularly involving transmission problems such as hard shifting, jerking, and hesitation during gear changes. These symptoms often occur around 50,000 to 70,000 miles, with some cases noted at higher mileages. Complaints also highlight instances of sudden loss of power and limp mode activation, posing safety risks, especially on highways. Some reports involve crashes and one mentions a fire, indicating potential safety hazards. Buyers should be aware of these recurring transmission issues and the potential for associated safety risks when considering this model.

167 complaints total5 crashes1 fire1 injury
STEERING (130 complaints)

STEERING

130 complaintsSafety-related

Owners of the 2018 Chrysler Pacifica frequently report issues with the steering system, particularly steering that sticks or becomes stiff during turns, often between the 10 and 2 o'clock positions. Complaints commonly describe the need for excessive force to correct the steering, leading to overcorrection and potential loss of control. These issues are noted to occur at various speeds and have been observed both at low speeds in parking situations and at highway speeds. Several complaints mention problems arising after extended driving periods, typically after about an hour, and often around 58,000 to 81,000 miles. Safety implications are evident, with reports of crashes and injuries linked to these steering failures, highlighting a significant risk for potential buyers.

130 complaints total8 crashes2 injuries
HYBRID PROPULSION SYSTEM (57 complaints)

HYBRID PROPULSION SYSTEM

57 complaints

Owners of the 2018 Chrysler Pacifica Hybrid frequently report delays in the availability of parts needed for recall repairs related to the hybrid propulsion system. Complaints consistently mention that the manufacturer has exceeded a reasonable timeframe for providing these parts. Although many owners have not experienced a failure, some describe issues such as the vehicle failing to accelerate or stalling, with one report noting a stall at approximately 50,000 miles. Safety concerns arise from instances where the vehicle becomes undrivable, requiring towing and intervention from law enforcement to move the vehicle. These reports suggest potential reliability issues for prospective buyers, particularly concerning the availability and timeliness of necessary repairs.

57 complaints total
SERVICE BRAKES (17 complaints)

SERVICE BRAKES

17 complaintsSafety-related

Owners of the 2018 Chrysler Pacifica frequently report issues with the braking system, primarily involving the brake booster and brake pedal behavior. Common symptoms include the brake pedal becoming hard and pushing back against the foot, a hissing noise, and the vehicle moving forward despite the brake being applied. Some owners also describe the vehicle accelerating when braking or failing to stop, with several complaints mentioning this occurring after prolonged driving. Mileage at the time of failure varies, with some reports around 15,300 miles and others at over 67,000 miles. Safety implications are significant, including two reported crashes and one fire, indicating potential risks of loss of control and vehicle damage.

17 complaints total2 crashes1 fire
VEHICLE SPEED CONTROL (16 complaints)

VEHICLE SPEED CONTROL

16 complaintsSafety-related

Owners of the 2018 Chrysler Pacifica frequently report issues with vehicle speed control, particularly involving the cruise control system. Complaints commonly describe unintended acceleration, especially on downhill slopes, where the vehicle exceeds the set speed by 10 mph or more. Several reports detail the vehicle failing to accelerate when the pedal is depressed, often accompanied by warning lights, with some incidents recurring around 67,000 miles. Safety implications include one reported crash with a minor injury due to brake failure while parking. These patterns suggest potential reliability concerns for used car buyers, particularly regarding the cruise control and acceleration systems.

16 complaints total1 crash1 injury
FUEL/PROPULSION SYSTEM (10 complaints)

FUEL/PROPULSION SYSTEM

10 complaintsSafety-related

Owners report several issues with the 2018 Chrysler Pacifica's fuel and propulsion system, particularly related to the hybrid model's high voltage battery and charging system. Complaints frequently mention engine stalling, often at low speeds or while stationary, and issues with the vehicle entering "limp mode" or "turtle mode," which limits speed and performance. Some owners experience persistent check engine lights and diagnostic trouble codes like P0BBE and P1C5E, especially after recall services. Notably, two reports involve fires related to the charging port and fuel pressure sensor, highlighting significant safety implications. These issues often arise after recall work or around 100,000 miles, suggesting potential concerns for used car buyers considering a Pacifica with similar mileage.

10 complaints total2 fires
AIR BAGS (5 complaints)

AIR BAGS

5 complaintsSafety-related

Owners report multiple airbag-related issues with the 2018 Chrysler Pacifica, primarily involving non-deployment during crashes. Complaints frequently mention airbag warning lights activating without a clear resolution, even after repeated service visits. Crashes associated with these complaints often occur at moderate speeds (30-45 MPH), with airbags either failing to deploy or only partially deploying, such as side airbags not activating in side impacts. One report includes a fire erupting immediately after airbag deployment in a collision, resulting in a total vehicle loss. These issues are noted at various mileages, including one instance at 63,500 miles, and present significant safety implications, including injuries and total vehicle destruction.

5 complaints total4 crashes1 fire3 injuries
ENGINE AND ENGINE COOLING (3 complaints)

ENGINE AND ENGINE COOLING

3 complaints

Owners of the 2018 Chrysler Pacifica frequently report issues related to engine and cooling system failures. Common symptoms include the illumination of the check engine light, overheating, and in some cases, a persistent engine rattle. Several complaints indicate head gasket failures, often leading to coolant loss and overheating, with failure mileages around 36,000 to 51,000 miles. Additionally, some owners describe problems with the vehicle not starting intermittently and warning messages related to the hybrid system and shifter. No reports mention crashes, fires, or loss of control, but these issues could potentially lead to significant engine damage if not addressed. Used car buyers should be aware of these recurring issues, particularly in vehicles with similar mileage.

3 complaints total

When Do 2018 Chrysler Pacifica Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

53,000–69,000 milesEngine head gasket failure
50,000–70,000 milesTransmission issues
58,000–81,000 milesSteering stiffness

Best & Worst Chrysler Pacifica Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Chrysler Pacifica Years to Buy

The best Chrysler Pacifica year is 2025 with a reliability score of 71/100, rated good. Other strong picks include 2024 (70/100) and 2023 (65/100).

Chrysler Pacifica Years to Avoid

The worst Chrysler Pacifica year is 2018 with a score of 51/100, primarily due to electrical system (246) issues.

51
Mixed

2018

(Current Model)

18Recalls
980Complaints

Chrysler Pacifica Reliability Score Trend

Chrysler Pacifica reliability has improved in recent years, with newer models scoring an average of 67/100 compared to 58/100 for older years.

Scores 0–100. Higher is better. Current year highlighted.

Chrysler Pacifica reliability scores by year
YearScoreRating
201851/100Mixed
201960/100Good
202064/100Good
202157/100Mixed
202262/100Good
202365/100Good
202470/100Good
202571/100Good

Chrysler Pacifica Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202669/100 (predicted)Predicted02
202571/100+1Good813
202470/100+5Good752
202365/100+3Good8148
202262/100+5Good6284
202157/100-7Mixed6355
202064/100+4Good5201
201960/100+9Good9352
2018(selected)51/100Mixed18980

2018 Chrysler Pacifica Reliability by Powertrain

The 2018 Chrysler Pacifica is available with 2 powertrain options. Here's how they compare on reliability.

Reliability comparison across powertrain options
PowertrainComplaintsRecallsIncidents*Crash Rating
Gas75812395 out of 5
PHEV222615N/T
Total9801854

NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.

* Incidents = crash + fire reports. A single complaint can include multiple incident types.

Frequently Asked Questions

Is the 2018 Chrysler Pacifica reliable?
The 2018 Chrysler Pacifica has a "Mixed" reliability rating (51/100) and may present some ownership challenges. With 18 recalls and 980 complaints, buyers should research known issues carefully.
What are the most common problems with the 2018 Chrysler Pacifica?
The most commonly reported problems with the 2018 Chrysler Pacifica include: ELECTRICAL SYSTEM (246 complaints), ENGINE (184 complaints), POWER TRAIN (167 complaints), STEERING (130 complaints), UNKNOWN OR OTHER (67 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2018 Chrysler Pacifica have?
The 2018 Chrysler Pacifica has 18 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2018 Chrysler Pacifica expensive to maintain?
The 2018 Chrysler Pacifica has estimated annual repair costs of $647/year. Its reliability score of 51/100 and 980 owner complaints suggest that unexpected repairs are more likely. Budgeting for maintenance reserves is advisable.

Don’t buy a 2018 Chrysler Pacifica without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue