Last updated: 2026-03-04
2024 Chevrolet Suburban Reliability Report
The 2024 Chevrolet Suburban scores 72/100 ("Good"). With 1 recall and 27 owner complaints, reliability is acceptable but not class-leading.
Recalls
1
Complaints
27
Complaint Rate
6.1
per 10k sold
Est. Annual Cost
$944
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ENGINE (8)
- ENGINE AND ENGINE COOLING (6)
- POWER TRAIN (4)
Should You Buy the 2024 Chevrolet Suburban?
The 2024 Chevrolet Suburban scores 72/100 ("Good"), placing it in acceptable but not class-leading territory.
With 27 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to engine (8). An extended warranty may provide additional peace of mind.
Compared to the 2025 Chevrolet Suburban, which scored 6 points higher. See also the 2023 Chevrolet Suburban for an earlier comparison.
Pros
- +Acceptable reliability score
- +Low major repair risk (15%)
- +Low recall count
- +Below-average complaint rate for SUV
Cons
- −Above-average repair costs for its class
- −ENGINE issues reported (8 complaints)
- −ENGINE AND ENGINE COOLING issues reported (6 complaints)
Compare 2024 Chevrolet Suburban With
Common Problem Categories
Safety
LOW RISK- 1 manufacturer recall issued
Other
HIGH RISK- ENGINE (8)
- ENGINE AND ENGINE COOLING (6)
Recall Overview
1
recall on record
The 2024 Chevrolet Suburban has 1 recall on record. This is a low count. Recalls are manufacturer-initiated fixes for safety or compliance issues and are repaired at no cost to the owner at authorized dealerships.
NHTSA.gov →Complaint Breakdown
6.1
per 10k soldSegment avg: 8.2
Safety Incidents
0
Crashes
1
Fires
0
Injuries
0
Deaths
NHTSA 4/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Chevrolet Suburban Recall Details
1 recall has been issued for the 2024 Chevrolet Suburban. All recall repairs are performed free of charge at authorized dealerships.
ENGINE AND ENGINE COOLING
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence
Engine failure increases the risk of a crash.
Remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
2024 Chevrolet Suburban NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 21.2%
Safety Technologies
Chevrolet Suburban Repair Costs & Maintenance
Maintenance Rating
3Maintenance rating: 3 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$944
vs $784 avg for fullsize SUVs
vs $652 avg for all vehicles
Repair Frequency
0.5
unscheduled repair visits per year
Severe Repair Probability
15%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2024 Chevrolet Suburban.
Inspect engine for signs of failure or recall-related repairs
Test transmission for smooth shifting and listen for abnormal sounds
Check rear axle and CV axles for wear or failure
Test brakes thoroughly for responsiveness and any warning lights
Verify cruise control operation to ensure no unexpected braking
Inspect electrical system for persistent check engine light or reduced acceleration mode
Check infotainment system for radio malfunctions
Buying a 2024 Suburban? Check Its History First
Every 2024 Chevrolet Suburban has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
2024 Chevrolet Suburban Common Problems by Component
27 owner complaints grouped by vehicle system.
ENGINE
8 complaintsSafety-relatedOwners of the 2024 Chevrolet Suburban frequently report engine failures, often leading to sudden power loss while driving at highway speeds. Typical symptoms include the vehicle shutting off unexpectedly, inability to restart, and messages indicating improper shifting conditions. These issues are reported around 9,600 to 13,000 miles. Safety implications are significant, with one complaint involving an engine fire and several others describing dangerous situations due to loss of propulsion on busy roads. Buyers should be aware of these recurring issues and the potential for increased maintenance costs due to required oil changes following recall-related repairs.
ENGINE AND ENGINE COOLING
6 complaintsOwners of the 2024 Chevrolet Suburban frequently report issues related to a recall for the engine and engine cooling system, with several indicating that parts for the recall repair are not yet available. Common symptoms described include hesitation while accelerating and intermittent failure to accelerate as intended, sometimes followed by the vehicle slamming into gear. These issues are reported at varying mileages, with one owner noting a problem at approximately 4,000 miles and another at 27,300 miles. No reports of crashes or loss of control are mentioned, but the delay in recall repairs and persistent symptoms may be a concern for potential buyers.
POWER TRAIN
4 complaintsOwners of the 2024 Chevrolet Suburban frequently report issues related to the power train, particularly involving the rear axle, CV axles, and transmission. Symptoms often include abnormal sounds from the rear, locking of the rear wheels, and complete transmission failure, with one report of a vehicle becoming undrivable due to a faulty valve body. These issues are noted at various mileage points, with some occurring as early as 23,000 miles and others under 70,000 miles. Safety implications are highlighted by reports of sudden power loss at high speeds, leading to a potentially dangerous situation on the interstate. Buyers should be aware of these recurring problems and the associated risks when considering this vehicle.
SERVICE BRAKES (3 complaints)
SERVICE BRAKES
3 complaintsOwners of the 2024 Chevrolet Suburban report issues with the service brakes, including instances where the vehicle enters limp mode, resulting in loss of brakes and steering. Complaints frequently mention loud engine noises and illuminated brake failure warning lights, with some owners experiencing these symptoms at around 16,600 miles. Multiple owners describe situations where the vehicle loses power and coasts to a stop, sometimes accompanied by a rough idle. These incidents are reported to occur suddenly and without resolution from dealers, who are unable to replicate the issues. Safety implications include potential loss of control, especially concerning when children are passengers, but no crashes are reported.
ELECTRICAL SYSTEM (3 complaints)
ELECTRICAL SYSTEM
3 complaintsOwners of the 2024 Chevrolet Suburban report issues related to the electrical system, with multiple complaints highlighting problems with the check engine light and cruise control. Common symptoms include the engine light activating and the vehicle entering a "reduced acceleration" mode, which can significantly drop RPMs and affect highway driving. Another frequent issue involves the cruise control unexpectedly engaging the brakes without any vehicles nearby, posing potential safety risks. These issues are reported at varying mileages, with one specific mention at 14,000 miles. Additionally, there are reports of persistent radio malfunctions and recurring brake squealing, even after multiple replacements. These electrical and braking issues are noted as ongoing, with some owners indicating that no permanent solutions have been provided by dealerships.
AIR BAGS (1 complaints)
AIR BAGS
1 complaintSince purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
EXTERIOR LIGHTING (1 complaints)
EXTERIOR LIGHTING
1 complaintThe contact owns a 2024 Chevrolet Suburban. The contact stated that upon brushing snow off the vehicle, the contact noticed that there was snow inside the headlights, which later turned into ice and dimmed the headlights. The contact stated that while driving at an undisclosed speed, the failure recurred, causing the contact to pull over to the side of the road to clean the headlights. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 360.
CHILD SEAT (1 complaints)
CHILD SEAT
1 complaintThe contact owns a Nuna Rava Car Seat, Model Type: Convertible, Model Number: CS05013-GRN, Manufactured Date: July 16, 2016. The contact stated that the harness buckle became difficult to adjust while attempting to secure the child in the car seat. The contact received notifications of NHTSA Campaign Numbers: 24C002000 (Child Seat); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
When Do 2024 Chevrolet Suburban Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Chevrolet Suburban Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Chevrolet Suburban Years to Buy
Based on reliability index scoreThe best Chevrolet Suburban year is 2025 with a reliability score of 78/100, rated good. Other strong picks include 2024 (72/100) and 2020 (68/100).
2025
2024
(Current Model)
2020
Chevrolet Suburban Years to Avoid
The worst Chevrolet Suburban year is 2021 with a score of 60/100, primarily due to engine (51) issues.
Chevrolet Suburban Reliability Score Trend
Chevrolet Suburban reliability has remained consistent across model years, averaging 68/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 68/100 | Good |
| 2019 | 68/100 | Good |
| 2020 | 68/100 | Good |
| 2021 | 60/100 | Good |
| 2022 | 65/100 | Good |
| 2023 | 65/100 | Good |
| 2024 | 72/100 | Good |
| 2025 | 78/100 | Good |
Chevrolet Suburban Reliability Compared to Other Years
Frequently Asked Questions
Is the 2024 Chevrolet Suburban reliable?
What are the most common problems with the 2024 Chevrolet Suburban?
How many recalls does the 2024 Chevrolet Suburban have?
Is the 2024 Chevrolet Suburban expensive to maintain?
Don’t buy a 2024 Chevrolet Suburban without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
Look Up a VIN →How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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